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Zona Hotelera, Km 8.5, Tulum 77780 Mexico
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Traveler (184)
Room & Suite (54)
Pool & Beach (38)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
Updated 11/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Las Palmas Maya
Updated 11/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 223 hotels in Tulum
Location
4.7
Cleanliness
4.8
Service
4.9
Value
4.8
GreenLeaders Gold level
Las Palmas Maya is a welcome retreat in the jungle of Tulum. With beach access just across the road, you are only footsteps away from one of the most beautiful beaches in the world! The recent addition of 24hr electricity is a huge amenity, offered at only a few beach zone hotels. Our newly renovated communal kitchen and lounge offers guests the opportunity to keep a few groceries on hand for small meals or snacks, and a wonderful place to relax, read, or chat with other guests. Our rooms have been completely remodeled and are fresh, clean and airy. All reservations made after March 15, 2019 include Air Conditioning, every night from 8pm - 5am, in all room categories. Each room enjoys a private bathroom with high pressure hot water, complimentary wi-fi, and bicycles available for rent. In addition, Las Palmas Maya is pet friendly!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast available
Bicycle rental
Snorkeling
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Non-smoking hotel
Parking
Wifi
Fishing
Outdoor furniture
Shared kitchen
24-hour check-in
24-hour front desk
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Seating area
Clothes rack
Walk-in shower
Complimentary toiletries
Private bathrooms
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Green
Budget
Languages Spoken
English, Spanish

Location

Full view
56Somewhat walkable
Grade: 56 out of 100
37Restaurantswithin 0.3 miles
1Attractionwithin 0.3 miles
522Reviews12Q+A88Room tips
Traveler rating
  • 449
  • 53
  • 13
  • 4
  • 3
Time of year
Traveler type
Language
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  • English
Popular mentions
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Most Recent
Willow wrote a review Apr 2021
Germany10 contributions11 helpful votes
There are great places to stay. There are great places to party. This place is both. The partying people can actually make the night's sleep difficult as it could be a noisy place. Staffs are great. Location excellent.
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Date of stay: March 2021Trip type: Traveled with family
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Myles K wrote a review Mar 2021
Philadelphia, Pennsylvania2 contributions
I booked a quick last minute trip to Tulum and thoroughly enjoyed my stay at Las Palmas Maya. My room was spacious, clean, comfortable, and well equipped. The location was ideal and the quick beach access was very clutch. But best of all was Tom, Malika, and the whole team. Traveling alone, they welcomed me graciously and made sure I was able to enjoy my stay. Tom thank you for your hospitality and friendship. I hope to come back soon!
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Date of stay: December 2020Trip type: Traveled solo
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Meagen C. wrote a review Jan 2021
2 contributions
I stayed at Las Palmas in Dec 2020 for 4 days with a friend and I was very pleased with the accommodations! Tom, the hotel owner is THE MAN and went above and beyond to make sure we had everything we needed. He translated for us and he even made sure I took the right bus back to the Cancun airport on my way out. Compassionate people make your journey that much more enjoyable! Needless to say, I fell in love with Tulum and I will definitely be back very soon!!
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Date of stay: December 2020
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Adam wrote a review Jan 2021
1 contribution
Tom was absolutely the best host. Gave us great tips and ideas for our daily adventures. Tom knows whats happening in the area was able to get us into a sold out event which was amazing! Would stay again! Thanks again for everything.
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Date of stay: January 2021
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julian56 wrote a review Jan 2021
Montreal, Canada50 contributions41 helpful votes
The hotel itself is beautiful, the room is nice. Unfortunately, the room was located next to a bar which blasts music until 1am every night. It is literally impossible to go to bed before the bar closes since the room feels like a dance floor. Not a great experience for the price we paid...
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Date of stay: December 2020
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Service
2 Helpful votes
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Susan G wrote a review Nov 2020
Brandon, Florida3 contributions
Everything was perfect! Our room was beautiful and the staff is wonderful. I loved the communal space for cooking and meeting with Tom and other guests. This is a treasure tucked away in a beautiful setting inTulum. I look forward to returning to visit this area and staying at Las Palmas Maya. Tom is the perfect host and provides so much information to help you have the best trip ever. I will never forget my stay and can not wait to return. I fell in love and will be back.
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Date of stay: November 2020
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Isaac wrote a review Nov 2020
Pampa, Texas1 contribution
The entire stay here was amazing. This was my first stay in the area and could not have asked for more. The people here are more than happy to help you with any troubles. Furthermore, their knowledge of the area is extensive, making it a huge plus as a first time visitor. Genuinely, I would give another star if I could.
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Date of stay: November 2020
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jessq92 wrote a review Nov 2020
Oswestry, United Kingdom11 contributions1 helpful vote
Myself and 3 friends stayed at Las Palmas Maya, extending our trip everyday that we could! The rooms/cabins were very clean, hot and high pressure shower, comfy beds etc... The highlight was Tom, the hotel manager. He made our stay the best possible! Organising trips, excursions and giving us all the best recommendations for beaches, bars and restaurants. I will without a doubt stay here on my next visit to Tulum! I can’t thank Tom enough for everything he did for us.
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Date of stay: October 2020Trip type: Traveled with friends
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TJ J wrote a review Nov 2020
Atlanta, Georgia1 contribution
BEST VALUE along the beach!!! My wife and I stayed here for our honeymoon in Feb 2019 and again in Nov 2020 and both stays were amazing! Las Palmas Maya is a beautiful quaint gem just across the road from the beach (beach access is only 2-3 min walk from the hotel). A small hotel with an amazing staff offers plenty of quiet privacy for those wanting to get away from the sometimes crowded streets and restaurants. Amazing wifi and completely green and off the grid for all the eco-friendly travelers. The hotel also offers bike rentals for easy travel along the beach road! Tom is the full time American manager at the hotel and he offers excellent service. He has plenty of recommendations for restaurants and activities in Tulum and will even do all the hard work of scheduling any tours or excursions you'd like to go on. He ensured both our trips were comfortable and amazing and we're looking forward to seeing him again for our next stay.
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Date of stay: November 2020
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Pathfinder669668 wrote a review Oct 2020
2 contributions1 helpful vote
Tom and his crew are actually the best people ever. Providing tons of info on things to do, keeping the place clean and comfortable, providing coffee in the morning, and the location were our favorite things. Thanks so much Tom!
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Date of stay: October 2020Trip type: Traveled as a couple
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LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
NUMBER OF ROOMS
6
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Frequently Asked Questions about Las Palmas Maya
Which popular attractions are close to Las Palmas Maya?
Nearby attractions include Mulata Tulum (0.06 miles).
What are some of the property amenities at Las Palmas Maya?
Some of the more popular amenities offered include free wifi, free parking, and breakfast.
Which room amenities are available at Las Palmas Maya?
Top room amenities include air conditioning, a seating area, and a walk-in shower.
What food & drink options are available at Las Palmas Maya?
Guests can enjoy breakfast during their stay.
Is parking available at Las Palmas Maya?
Yes, free parking is available to guests.
What are some restaurants close to Las Palmas Maya?
Conveniently located restaurants include La Zebra Beach Restaurant and Bar, La Corriente Tulum, and Mulberry Project Tulum.
Are pets allowed at Las Palmas Maya?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Las Palmas Maya?
The staff speaks multiple languages, including English and Spanish.