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Las Palmas Maya

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#12 of 85 Hotels in Tulum
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301 Reviews from our TripAdvisor Community

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Showing 284: English reviews
Iowa City, Iowa
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel is nice, clean and excellently located (2 minute walk from the beach). The rooms are nice and comfortable. The service is excellent and people are really nice. It provides a great ratio value/price, given that, unfortunately, Tulum has become so expensive. We will definitely stay in this hotel when we return to Tulum.

Helpful?
1 Thank arma26
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Tom was great. Good value for the price. Restaurant on right side Simple highly recommended. Tree top suite a little too dark and very hot at night, but no complaints, for the price I recommend Las Palmas Maya.

Helpful?
1 Thank Javier L
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Came to Tulum with my mom. Tom was a super attentive to all of our activity planning needs and Las Palmas Maya was a great way to experience Tulum. The lodgings and grounds make you really feel one with nature, and it is so close to the beach and right on a strip of great shops and restaurants. Would recommend... More 

Helpful?
1 Thank Martin L
Paris, France
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

50 meters from what must be no less than the most beautiful beach in the world, is Las Palmas maya, a great little hotel managed by the sweetest people. Everything there is both ecological and meant to assure you the most comfortable stay. Nice clean rooms (some in the trees :)), ample modern bathrooms, a most friendly and helpful staff... More 

Helpful?
2 Thank Solange2303
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My boyfriend and I came here for the first 3 nights of our vacation, and it was perfect! Tom was so willingly helpful, and gave us so many great pointers about where to go, and what to see. We wouldn't have had such a good trip without him! The rooms are exactly what we thought we would get, with very... More 

Helpful?
2 Thank Karen M
Santa Cruz, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My 11 year old son and I needed a break so we headed to Tulum and Las Palmas Maya. We have been here before and just as expected we got a grand welcome, an incredible room and all the relaxation we needed. A new addition was Tom's new restaurant the he and Malika are running. We ate most of our... More 

Helpful?
2 Thank Oskerino
Bath, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at Las Palmas Maya for a week, with my husband and me in the Treetop Suite, and the four 'kids' (aged 14 to 20) in the Garden Suite. We loved it! The location is fantastic - just across the road from a gorgeous beach, and with great restaurants all around. The property is really beautiful, with lovely landscaping... More 

Helpful?
2 Thank frlaughton
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 21, 2016

We stayed in the Treetop suite for several days in July. It was very hot. If you mind the heat you need to know that there is no air conditioning here. The communal kitchen is nice but it would be helpful is there was coffee available 24/7 as we often left the property before the coffee was made in the... More 

Helpful?
4 Thank FlowersBoston_MA
Tom H, Manager at Las Palmas Maya, responded to this review

Thank you for sharing your review with the world. It is true that July is one of the warmer times to visit Tulum, I've experienced this trend for half of a decade now and can confirm it to be true! As we are completely off the grid, AC is not an option so we got the best fans we could... More 

kkcfd
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 19, 2016

I am fairly well acquainted with the Riviera Maya, having visited multiple times a year over the past five years. I usually stay in Playa del Carmen and drive to Tulum for the day. This last trip I decided to spend a couple of nights in Tulum rather than drive back at the end of the day - and I... More 

Helpful?
3 Thank kkcfd
Tom H, Manager at Las Palmas Maya, responded to this review

Hey Kim, Thanks so much for your thoughtful review - I know Taz enjoyed going to a pet friendly beach. I spoke with our friends across the street and next time you come back, you and Taz will get extra special care! We appreciate your business, my only regret is I didn't get to say goodbye in person. Next time... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 10, 2016

Our stay at Las Palmas Maya was nothing short of GREAT! Upon arrival, Tom greeted us, and made us feel welcomed. He offered suggestions based on what we wanted to experience, and offered assistance in setting up our day trips. Tom even set us up with with a hired driver, which was perfect for our day trip destinations. The driver... More 

Helpful?
3 Thank Elizabeth W
Tom H, Manager at Las Palmas Maya, responded to this review

Hello Elizabeth! Thanks so much for your Lovely review - I appreciate all of your kind words. Indeed, the week you visited in June was one of the warmest, luckily those fans are worth their weight in tequila! Don't forget about our 10% loyalty discount, we hope to see you soon. More 

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Amenities

Highlights
  • Free Parking
  • Beachfront
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Las Palmas Maya is a welcome retreat in the jungle of Tulum. With beach access just across the road, you are only footsteps away from one of the most beautiful beaches in the world! The recent addition of 24hr electricity is a huge amenity, offered at only a few beach zone hotels. Our newly renovated communal kitchen and lounge offers guests the opportunity to keep a few groceries on hand for small meals or snacks, and a wonderful place to relax, read, or chat with other guests. Our rooms have been completely remodeled and are fresh, clean and airy. Some of the other amenities offered are private bathrooms with pressurized hot water, free wi-fi, and bicycles available for rent. In addition, Las Palmas Maya is pet friendly! ... more   less 

Additional Information about Las Palmas Maya

Address: Km 8.5, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $99 - $222 (Based on Average Rates for a Standard Room)
Number of rooms: 6
Hotel Style:
#3 Green Hotel in Tulum
#7 Family Hotel in Tulum
#11 On the Beach Hotel in Tulum
#12 Romantic Hotel in Tulum
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