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Room & Suite (239)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Individually wrapped toiletries
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#28 of 224 hotels in Tulum
Location
4.6
Cleanliness
4.4
Service
4.3
Value
3.9
Travelers' Choice
With 22 rooms, our oceanfront hotel has a wide beach of white sand and crystalline sea, peaceful garden with palm trees, an oceanfront restaurant-of gourmet mexican fusion cuisine, lobby lounge with free internet connection (WiFi), free Parking, bar beach and highly trained staff will do everything to make your stay fabulous. All rooms, located just steps from the beach, have a king size bed, some with sofa bed, ceiling fan, 24-hour electricity, closet, safe box, private bathroom with shower, screened windows and balconies or terrace with hammock. Spectacular beach of soft white sands and calm seas • reclining beach chairs with umbrellas, palapa • Currency exchange at reception • Transfers to / from Cancun airport can be hired on reservation • Laundry on request • Medical service on request • Car rental on reservation • Massages by appointment.
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Property amenities
Free parking
Free internet
Free breakfast
Beach
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Spa
Baggage storage
Parking
Wifi
Bar / lounge
Restaurant
Snack bar
Couples massage
Full body massage
Head massage
Massage
Concierge
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Private beach
Private balcony
Room service
Safe
Bottled water
Bath / shower
Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Great View
Languages Spoken
English, Spanish
Hotel links
Location
Full view
73Somewhat walkable
Grade: 73 out of 100
35Restaurantswithin 0.3 miles
1Attractionwithin 0.3 miles
Contact
Carretera Tulum - Boca Paila Km 8, Tulum 77710 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $25/day
1204Reviews43Q+A100Room tips
Reviews
Traveler rating
- 799
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- 73
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- 51
Time of year
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Most Recent
We really enjoyed our stay at Hip Hotel in Tulum. The rooms were an excellent standard and very clean. The food was good and served by the wonderful William our waiter. Jesus the concierge was very helpful and speaks excellent English. The beach in front on the hotel is lovely and quiet and you feel as if you have the beach to yourselves. We were very blessed to witness the baby turtles making their way to the sea on our last night, it was perfect!
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tulum Resorts Marketing Tulum, Agencia/Consultora at Hip Hotel Tulum
Responded 4 weeks ago
Thank you very much for choosing us and especially for sharing your experience with us. We want each of our guests to have the best moments of their lives, we are glad that you were able to try our dishes and that you have your favorites on the list. We hope to see you very soon in your next visit continuing to be the preferred option for you. We recommend you to follow us on our social networks to find out about promotions, events and unique rates. @hiphoteltulum Best regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
We arrived and I was instantly impressed by how beautiful it was! The server Isai was great! He told us about all the deals and was not wrong about how great the mango margarita was. The guacamole is really good. Very herby and fresh. Thanks to Jorge, Felix and Evi at the bar. They know what they’re doing.
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Date of stay: July 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tulum Resorts Marketing Tulum, Agencia/Consultora at Hip Hotel Tulum
Responded Aug 4, 2021
Hello! Thank you for your comments, it was a pleasure to receive you. We are happy to hear that you enjoyed the beach and the service. We hope to see you soon on your next trip to Tulum, we will be glad to be with you again. We invite you to follow us in our social media channels to stay tune of our offers. @hiphoteltulum Take care, kind regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Watch out your valuables. My daughter left her airpods on the bed and when we returned from dinner they were gone. We searched them everywhere and then contacted the reception. She called the room girl and we all went back to the room and there they were again. The room maid put them back. Not really a great experience. Otherwise the hotel is nice. The drinks and food are expensive a rip off as Tulum is, sorry.
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Date of stay: June 2022Trip type: Traveled on business
Room Tip: Watch out your valuables
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tulum Resorts Marketing Tulum, Agencia/Consultora at Hip Hotel Tulum
Responded Jun 13, 2022
We appreciate your comments, they help us to better follow up on our service. We are the safest place, at Ana y José nothing is lost, we have had cell phone and other items lost and we always let our guests know about it. We look forward to your visit again and give you a better service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When we found the hotel we were greeted warmly and well looked after. The rooms are amazing and right on the beach…literally! Rustic and fantastic, with a hammock outside on the terrace. The staff are very friendly and Eduardo looked after us well for breakfast 🙏 there was a nice breeze coming from the ocean which was cooling and pleasant when sitting in the open restaurant or on the beach. Great stay 🙏
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tulum Resorts Marketing Tulum, Agencia/Consultora at Hip Hotel Tulum
Responded May 13, 2022
Thank you very much for choosing us and especially for sharing your experience with us. We want each of our guests to have the best moments of their lives, we are glad that you were able to try our dishes and that you have your favorites on the list. We hope to see you very soon in your next visit continuing to be the preferred option for you. We recommend you to follow us on our social networks to find out about promotions, events and unique rates. @hiphoteltulum Best regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Hip Hotel is gorgeous! The rooms are right on the beach and have a rustic feel which we love. All the staff is very friendly. Especially Eduardo who served us breakfast. Food in general is delicious here. I highly recommend a stay here!
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tulum Resorts Marketing Tulum, Agencia/Consultora at Hip Hotel Tulum
Responded May 13, 2022
Thank you very much for choosing us and especially for sharing your experience with us. We want each of our guests to have the best moments of their lives, we are glad that you were able to try our dishes and that you have your favorites on the list. We hope to see you very soon in your next visit continuing to be the preferred option for you. We recommend you to follow us on our social networks to find out about promotions, events and unique rates. @hiphoteltulum Best regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wonderful restaurant with excellent service and yummy food. Abraham and Eduardo were very welcoming and helpful. The view is breathtaking. We stayed at the hotel and all the staff were very nice and kind
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Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tulum Resorts Marketing Tulum, Agencia/Consultora at Hip Hotel Tulum
Responded May 13, 2022
Thank you very much for choosing us and especially for sharing your experience with us. We want each of our guests to have the best moments of their lives, we are glad that you were able to try our dishes and that you have your favorites on the list. We hope to see you very soon in your next visit continuing to be the preferred option for you. We recommend you to follow us on our social networks to find out about promotions, events and unique rates. @hiphoteltulum Best regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was the second time my husband and have been here. Last time we came in February 2020 before the pandemic, so we were so excited to get back. I love the rooms, and the service is wonderful, especially Eduardo and Abraham. It’s very friendly and peaceful. No loud party vibes. Good food for a hotel and delicious fresh juice and fruit every breakfast included!
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Tulum Resorts Marketing Tulum, Agencia/Consultora at Hip Hotel Tulum
Responded May 13, 2022
Thank you very much for choosing us and especially for sharing your experience with us. We want each of our guests to have the best moments of their lives, we are glad that you were able to try our dishes and that you have your favorites on the list. We hope to see you very soon in your next visit continuing to be the preferred option for you. We recommend you to follow us on our social networks to find out about promotions, events and unique rates. @hiphoteltulum Best regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely view and wonderful service from Abraham and Giovanna. Dinner was accommodating for our vegan preferences. Nice breeze coming in through the sliding doors and beach sounds were peaceful. Vegan Caesar was good as well as the vegan pizza.
Read more
Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tulum Resorts Marketing Tulum, Agencia/Consultora at Hip Hotel Tulum
Responded May 13, 2022
Thank you very much for choosing us and especially for sharing your experience with us. We want each of our guests to have the best moments of their lives, we are glad that you were able to try our dishes and that you have your favorites on the list. We hope to see you very soon in your next visit continuing to be the preferred option for you. We recommend you to follow us on our social networks to find out about promotions, events and unique rates. @hiphoteltulum Best regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great service. More than happy! Ronaldo, Darinel, Irlanda and Ángel treated us amazing! Great food, drinks and vibes. If you come to tulum make sure to visit HIP hotel, you won’t find a better service at an excelente price in tulum.
Read more
Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tulum Resorts Marketing Tulum, Agencia/Consultora at Hip Hotel Tulum
Responded May 13, 2022
Thank you very much for choosing us and especially for sharing your experience with us. We want each of our guests to have the best moments of their lives, we are glad that you were able to try our dishes and that you have your favorites on the list. We hope to see you very soon in your next visit continuing to be the preferred option for you. We recommend you to follow us on our social networks to find out about promotions, events and unique rates. @hiphoteltulum Best regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Best service in the area ! great food ., friendly staff! Amazing view!! Super clean rooms Thank you Eduardo , Aimar !! Yoshira , Meche and all security ! Safe amazing place with family and friends, See you all soon
Read more
Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Tulum Resorts Marketing Tulum, Agencia/Consultora at Hip Hotel Tulum
Responded May 13, 2022
Thank you very much for choosing us and especially for sharing your experience with us. We want each of our guests to have the best moments of their lives, we are glad that you were able to try our dishes and that you have your favorites on the list. We hope to see you very soon in your next visit continuing to be the preferred option for you. We recommend you to follow us on our social networks to find out about promotions, events and unique rates. @hiphoteltulum Best regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$268 - $410 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
s and s hip hotel
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
NUMBER OF ROOMS
30
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Claim Your Listing Frequently Asked Questions about Hip Hotel Tulum
Which popular attractions are close to Hip Hotel Tulum?
Nearby attractions include Mulata Tulum (0.07 miles).
What are some of the property amenities at Hip Hotel Tulum?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
What food & drink options are available at Hip Hotel Tulum?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hip Hotel Tulum?
Conveniently located restaurants include La Zebra Beach Restaurant and Bar, La Corriente Tulum, and Mulberry Project Tulum.
Does Hip Hotel Tulum have airport transportation?
Yes, Hip Hotel Tulum offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hip Hotel Tulum?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hip Hotel Tulum?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hip Hotel Tulum?
The staff speaks multiple languages, including English and Spanish.
Does Hip Hotel Tulum have any great views?
Yes, guests often enjoy the ocean view available here.
Is Hip Hotel Tulum accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.