We really enjoyed our stay at Hip Hotel in Tulum. The rooms were an excellent standard and very clean. The food was good and served by the wonderful William our waiter. Jesus the concierge was very helpful and speaks excellent English. The beach in front on the hotel is lovely and quiet and you feel as if you have the beach to yourselves. We were very blessed to witness the baby turtles making their way to the sea on our last night, it was perfect!
We arrived and I was instantly impressed by how beautiful it was! The server Isai was great! He told us about all the deals and was not wrong about how great the mango margarita was. The guacamole is really good. Very herby and fresh. Thanks to Jorge, Felix and Evi at the bar. They know what they’re doing.
Watch out your valuables. My daughter left her airpods on the bed and when we returned from dinner they were gone. We searched them everywhere and then contacted the reception. She called the room girl and we all went back to the room and there they were again. The room maid put them back. Not really a great experience. Otherwise the hotel is nice. The drinks and food are expensive a rip off as Tulum is, sorry.
When we found the hotel we were greeted warmly and well looked after. The rooms are amazing and right on the beach…literally! Rustic and fantastic, with a hammock outside on the terrace. The staff are very friendly and Eduardo looked after us well for breakfast 🙏 there was a nice breeze coming from the ocean which was cooling and pleasant when sitting in the open restaurant or on the beach. Great stay 🙏
The Hip Hotel is gorgeous! The rooms are right on the beach and have a rustic feel which we love. All the staff is very friendly. Especially Eduardo who served us breakfast. Food in general is delicious here. I highly recommend a stay here!
Wonderful restaurant with excellent service and yummy food. Abraham and Eduardo were very welcoming and helpful. The view is breathtaking. We stayed at the hotel and all the staff were very nice and kind
This was the second time my husband and have been here. Last time we came in February 2020 before the pandemic, so we were so excited to get back. I love the rooms, and the service is wonderful, especially Eduardo and Abraham. It’s very friendly and peaceful. No loud party vibes. Good food for a hotel and delicious fresh juice and fruit every breakfast included!
Lovely view and wonderful service from Abraham and Giovanna. Dinner was accommodating for our vegan preferences. Nice breeze coming in through the sliding doors and beach sounds were peaceful. Vegan Caesar was good as well as the vegan pizza.
Great service. More than happy! Ronaldo, Darinel, Irlanda and Ángel treated us amazing! Great food, drinks and vibes. If you come to tulum make sure to visit HIP hotel, you won’t find a better service at an excelente price in tulum.
Best service in the area ! great food ., friendly staff! Amazing view!! Super clean rooms Thank you Eduardo , Aimar !! Yoshira , Meche and all security ! Safe amazing place with family and friends, See you all soon