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Carretera Tulum-Boca Paila km 7.5, Tulum 77780 Mexico
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Hotel direct offer!Special rate available
Booking.com
$260
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Expedia.com
$217
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Free cancellation until 07/15/22
Reserve now, pay at stay
Hotels.com
$217
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Free cancellation until 07/15/22
Reserve now, pay at stay
Travelocity$217
Priceline$288
Tripadvisor$217
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Regularly sanitized high-traffic areas
Updated 10/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 10/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 217 B&Bs / Inns in Tulum
Location
4.8
Cleanliness
4.6
Service
4.3
Value
4.3
Travelers' Choice
Respira, relájate y disfruta... En Coco hemos diseñado un complejo cabañas en la playa para acogerte en tu aventura por Tulum. Disfruta de la paz y tranquilidad que te hacía falta. Date la oportunidad, sal del sistema y ven a Coco. Quédate en nuestras habitaciones ubicadas sobre la paradisiaca playa de Tulum, para que así despiertes, des unos pasos y te refresques en el mar caribe. Este es tu descanso en la playa que estabas buscando.
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Property amenities
Free parking
Free internet
Yoga classes
Bar / lounge
Beach
Bicycle rental
Airport transportation
Spa
Wifi
Yoga room
Restaurant
Outdoor dining area
Snack bar
Special diet menus
Water sport equipment rentals
Windsurfing
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Gift shop
Mosquito net
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Private check-in / check-out
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Room features
Blackout curtains
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Bath / shower
Complimentary toiletries
Safe
Bottled water
Clothes rack
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Ocean View
Green
Languages Spoken
English, Spanish
Hotel links
Special Rate:Special rate available
1342Reviews76Q+A100Room tips
Traveler rating
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Lia N wrote a review Jun 2022
8 contributions
Overall, there's nothing objectively wrong with the hotel - it had AC, had beds, and a safe. It was very dark lighting in the room, no tv, and wasn't the most well-designed that we've seen in the area. There is also no pool (as of yet) which would be nice in the heat of June as well as because there's too much seaweed in the sea to swim comfortably. Bike rentals are 15 USD/day/person, which for us seemed pricey. It would be a nice perk of the hotel if they were free (with deposit) or for a quarter of the price considering the location is pretty far up the strip and not easily walkable to the main areas. We booked on American Express/Expedia and the location wasn't where it said it was (though google maps is accurate that it's further up the strip). The room is fine, but if you're looking for something to wow you this is not the place or the most comfortable. We tried 5 hotels in total in Tulum, and this is ranked last for us.
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Date of stay: June 2022
Rooms
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Rogerandandy wrote a review Jan 2022
Toronto, Canada50 contributions36 helpful votes
Property's Favorite Review
My partner and I recently visited Tulum but booked an airbnb in the jungle, aprox 20 min from the beach. On our first day in Tulum we happened upon the Coco Beach club. We loved the vibe, service, location, friendly staff, drinks and food so much that we booked a night in a garden villa, we loved that experience so much that we booked a 2nd night. The room was perfect, cozy, steps from the beach and the incredible sunrises. The ac worked amazing and the bed provided both of us restful sleeps. There is no tv but the wifi is sufficient to watch Netflix etc. should you want to. It was also my partner's birthday and i arranged with the front desk to have flowers for our arrival, they not only assisted with choosing and picking up a beautiful arrangement but had it waiting on time, the room smelled like a tropical drink! The outdoor space was lovely, 2 big chairs and a hammock, a perfect spot for a glass of wine and a nap after a day on the beach. Initially I was hesitant about the shared bathroom but found it was charming with its conch shell faucets and bamboo showers, it was always clean and restocked. The location cant be beat, close to great dining, bars, convenience stores for alcohol, sunscreen, and snacks, and a private parking lot across the street. The room rate that we had also included breakfast, it was delicious but also saved us $40 cad daily. While we initially booked the hotel because of the location and great beach club, we stayed because of the staff; From the attentive beach club staff to the front desk team, all were like friends by the time we left. One staff member offered to buy us a soft drink with his own money from the staff area when we found out that the hotel didnt have a vending machine. We were always greeted with a genuine smile, used our names, and always asked what they could do to make our stay even more enjoyable. We have booked a return trip for March 2022 and can't wait to experience this little slice of paradise for a week!
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Date of stay: December 2021
Value
Rooms
Service
Room Tip: For a more quiet escape stick to the Zen Zone side away from the beach club
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Hope wrote a review Jun 2022
2 contributions
I stayed here September 2021 which I booked through Booking.com We checked in, they took my ID and credit card on file. Everything went fine until I came back to the States finding out that the front desk charged me again for our stay. I ended up spending $1,395 for the two days that I stayed there! I went ahead and asked for a refund but I never got a response from them after they said they were going to resolve the issue. Please don’t stay here unless you want to be robbed! I don’t know why the hotel is playing with us like we didn’t hit the pandemic or anything. This is so sad and frustrating! This is the very first time this has ever happened to me.
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Date of stay: September 2021Trip type: Traveled as a couple
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Shawnda H wrote a review Jun 2022
2 contributions
It was an amazing experience in a great location for my getaway. Almost everything you need outside of the hotel is within walking distance. Recommend by a friend who's been here twice, and this won't be my last time. Staff is super friendly and helpful. Beach was clean, and peaceful, offers a private beach for guests and one for non guests with a bar!
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Date of stay: June 2022Trip type: Traveled solo
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Response from Supervisor coco tulum, Atención al huésped/Recepción at Coco Tulum Hotel
Responded 2 weeks ago
Hello! I hope you are very well, first of all thank you very much for choosing us. For us it is very important to read your comments, it's help us a lot to improve. We hope to see you again with us.
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Harmony J wrote a review May 2022
1 contribution
We loved our stay at the Coco Tulum hotel! Staff was very accommodating to us. We both enjoyed our massages at the spa, which were also at an excellent price point. Such a great location and beautiful rooms! Very relaxing.
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Date of stay: May 2022Trip type: Traveled with family
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Response from Supervisor coco tulum, Atención al huésped/Recepción at Coco Tulum Hotel
Responded 2 weeks ago
First of all, thank you very much for choosing us and having tried our services. These comments help us a lot to improve our service, thank you very much We hope to see you soon.
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angelac47 wrote a review May 2022
Champaign, Illinois2 contributions1 helpful vote
+1
Our first visit to Mexico was great! The staff at Coco Tulum were so friendly and helpful and our accommodations were fabulous. Beautiful! The pizza at the nearby restaurant was phenomenal and we all recommend the pinã colada!
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Date of stay: May 2022Trip type: Traveled with family
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Response from Supervisor coco tulum, Atención al huésped/Recepción at Coco Tulum Hotel
Responded 2 weeks ago
First of all, thank you very much for choosing us and having tried our services. These comments help us a lot to improve our service, thank you very much We hope to see you soon.
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Micaela H wrote a review May 2022
3 contributions
We had the best stay at Coco Tulum! Service was incredible. Walking distance to the best dance clubs and restaurants! Food was great! Walking distance to the beach! Room was clean and so was bathrooms. We will definitely be coming back!
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Date of stay: May 2022Trip type: Traveled with friends
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Heather Z wrote a review May 2022
London, United Kingdom18 contributions16 helpful votes
Coco beach club was the best part of our trip! Great music, food and so beautifully decorated. Ask for Mario and you will be well taken care of! Try the tacos and cocktails, you won’t regret it. Make sure you bring your towel if you want to swim !!
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Date of stay: May 2022Trip type: Traveled with friends
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Tiffany N wrote a review May 2022
4 contributions1 helpful vote
Coco Tulum is so beautiful! Mario helped us and he is an amazing soul! He exceeded our expectations and provided 10/10 customers service. We never had this type of friendly service anywhere, but here! Food was delicious 10/10 Experience 10/10 Customer service 10/10 Ambiance 10/10 He made sure our group was taken care of. Highly recommend coming here and asking for Mario.
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Date of stay: May 2022Trip type: Traveled on business
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Deirdre W wrote a review May 2022
Saint Louis, Missouri46 contributions29 helpful votes
We stayed in T3, the honeymoon suite, which was rustically beautiful, definitely the answer to boring samey more corporate hotels that you get sick of. The room had real personality, got lots of fresh air, had a private balcony that felt quite private, and was gorgeous with is natural shower and conch shell sink. It was kept very clean, the products were nice, and there were always plenty of them. I found the king size bed and pillows very comfortable. The air conditioner worked perfectly and kept the room very cold. It had a nice speaker if you want to play your own music to drown out the other clubs. There were a few things missing that could have taken it to the next level: an ice bucket, mini fridge, a coffee maker so you don't have to get up to go get coffee, and an extra blanket, for sitting outside on the balcony when it's cool in the evening. We stopped rinsing our feet, even though there's a little bowl outside your room, because the floor is so slick when wet, I totally slipped once. Birds start calling early each morning, and because it is a thatched roof, it sounds like they are right in there with you. There was a cute little woodpecker who came up to our window and pecked most mornings. It really didn't bother me, but I think for someone who wakes easily, after the club music all night, it could be an issue. You can get an ice bucket from the beach club and return it the next day, but it's silly not to have one available in the room to chill your water, juice, or champagne. This would be such a simple upgrade to have cold water. They provide beach towels and refresh them each day, but only once did we get actual beach-length towels; the rest of the time they were regular towels and too short to reach the length of the beach chairs. One day their was an issue with the water pressure (only drips) and there wasn't hot water. There was also a terrible sewer smell that I was afraid would be there every day, although there was no obvious issue with the toilet, and we didn't flush any toilet paper, per the policy. Luckily these issues were immediately fixed. But then the morning we left there was no hot water again. Keep in mind it's a natural shower, so there can never be great water pressure. The other thing is there is supposedly a zen zone and a beach club zone, which is kind of a joke, and wasn't representative of what I thought I had booked. The zen zone had 6 chairs one time, but usually only had 4 and some hammocks, no exaggeration. When I asked about more, they said they would check with maintenance and maybe some chairs were being repaired, but there were never more any day. Now maybe there isn't beach club service there, but you could walk right to the bar, it's very close, but it would have been nice to try the zen zone, which was full every day by 9:00, but there are no chairs. It's clear business is completely steered to the beach club, which is fine as long as you don't mind the music, which is chill. Beach and beach club: There are no beach umbrellas at either the zen zone or the beach club. There is a shaded overhang that was full by 10 all days except one, so we got up early. They are very particular about keeping the chairs in their spots and you can't scoot your chair in or out of the sun. There are actually only a few fully shaded spots and most here are partial shade, which is fine with me. It can be quite loud by the speakers but otherwise was fine. The service at the beach club is great though, and we loved the fresh and excellent food and cocktails. A small breakfast menu was included in our stay, and if you get bored you can pay to upgrade for more choices, but everything was delicious and the coffee was good. We are dinner at the restaurant a few times and it was good too. Service at the restaurant and room service was quick and efficient. Lunch at the beach club was my favorite.the pasta and pizza was pretty good. I recommend downloading what's app and looking up how to make it your default messenger app ahead of time, which you have to follow a link to do, at least we couldn't just change the settings on our phone to allow this. The wifi was strong at the hotel. Surrounding area and walking: We've previously started on the outskirts of Tulum, at the edge of Playa del Carmen, and at Rivera Maya had a great time. This hotel however is pretty much in the middle of the main drag, with no space between resorts, they are all cramed together, and it is a big party zone, with bars and clubs everywhere. There is constant music all day and all night. I was like, why did we drive an hour and forty-five minutes from Cancun to be right in the middle of a party zone again?! Coco Tulum never played any loud obnoxious music, it's all chill lounge music/sushi restaurant music, with one night what it sounded like a band right there, so loud it sounded like they set up in our bathroom, but they were done by 10, so that was fine for one night. That being said, we stayed there a week, and all nights except one there was some type of club music mostly throughout the night. But there are just so many clubs, there's not even really a single offender, there are multiple, and oftentimes people screaming and carrying on in the street, but not really at this hotel. So if you are a light sleeper, I would just in general stay away from this zone in Tulum. It's also located on a strip of road with no shoulder. And there is a place with a paved shoulder about a mile or so out. Outside of Coco Tulum though, there's actually a muddy, dirty, inconsistent dirt strip with plants and rocks, trash, sometimes with a little more room on one side than the other, but it's not a shoulder or even a consistent dirt strip. You'll probably get splashed by a cyclist, so wear crappy clothes if you are ever in it, because the dirt strip is shared by pedestrians because there is literally no infrastructure, it stinks and the road itself isn't even paved or doesn't have a middle line or lines on the outside. We walked to two very close places to eat, but in retrospect, probably wouldn't do it again.
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Date of stay: January 2022Trip type: Traveled as a couple
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PRICE RANGE
$111 - $237 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
coco tulum hotel tulum
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
NUMBER OF ROOMS
50
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Frequently Asked Questions about Coco Tulum Hotel
Which popular attractions are close to Coco Tulum Hotel?
Nearby attractions include Alumbra Tulum (0.5 miles), Boutique Mexico Tulum (0.7 miles), and Booniloob Boutique (0.7 miles).
What are some of the property amenities at Coco Tulum Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a spa.
Which room amenities are available at Coco Tulum Hotel?
Top room amenities include air conditioning, blackout curtains, and a mosquito net.
What food & drink options are available at Coco Tulum Hotel?
Guests can enjoy an on-site restaurant, a lounge, and an outdoor dining area during their stay.
Is parking available at Coco Tulum Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Coco Tulum Hotel?
Conveniently located restaurants include Confessions Tulum, Fresco's, and Parole Tulum.
Are there opportunities to exercise at Coco Tulum Hotel?
Yes, guests have access to yoga classes during their stay.
Does Coco Tulum Hotel have airport transportation?
Yes, Coco Tulum Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Coco Tulum Hotel?
The staff speaks multiple languages, including English and Spanish.
Does Coco Tulum Hotel have any great views?
Yes, guests often enjoy the ocean view available here.