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Coco Tulum

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Coco Tulum
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628 Reviews from our TripAdvisor Community

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Showing 431: English reviews
Reviewed yesterday NEW

Definitely recommend this place! The staff are friendly and the food and drinks were enjoyable. I stayed in a beach side bungalow--I must say nothing beats falling asleep to and waking up to the sound of the waves right outside of your window. Took away a star because my room had an ant problem when I first checked in. However,...

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Helpful?
Thank Milianne L
Reviewed yesterday NEW

We had an awesome time in Coco Tulum. This hotel has a great concept, beautiful design and it's so comforting. The staff is very gentle and welcoming. The beach is awesome and they have a bar club in the beach with great drinks. I loved the Strawberry Mojito!

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Helpful?
Thank Jose M
Tulúm
Reviewed 3 days ago NEW

I've stayed at Coco Tulum for a last minute vacation time to share with my mom last week. I must say that it was BEYOND of what expected. We had an intimate and secret cabana, perfectly hidden between their beach garden. The KS bed was incredibly comfi and the mosquito net around the bed made me feel like a princess...

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Helpful?
Thank allegua
CocoMgmt, Gerente at Coco Tulum, responded to this review

Hello Allegua, Thank you for such a beautiful comment. We are really glad that you enjoyed your Cabaña and our new facilities. We are always looking to improve our services. Please fell free to come back to enjoy and have a wonderful time. Best

Buenos Aires, Argentina
Reviewed 4 days ago NEW

I had booked a room for 6 nights at app. USD 1,200 at Coco Tulum. We paid the full amount in advance, and the hotel policy did say there was no free cancellation. However, 10 days prior to our travel, we had a family emergency and could no longer fly. I contacted Tulum reservation manager, explained that the airline was...

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1Thank Flavia2222014
Gold Coast, Australia
Reviewed 6 days ago NEW

Book for a least a week. Two nights was not enough! In fact I never wanted to leave. We stayed in one of the beach front rooms with a bathroom, and everything about it was absolutely amazing. I loved the simplicity of the rooms, the bed was comfortable and the shower hot. The perfect white sand and turquoise ocean is...

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Helpful?
Thank Kristy G
CocoMgmt, Gerente at Coco Tulum, responded to this review

Hello Kristy, Thank you for staying 2 night with us and for taking the time to leave a comment here. Next time please make sure that you book enough time with us. Thank you for letting us know about the issues you had in the Restaurant and on your arrival. We will work on that so we can improve our...

Reviewed 1 week ago NEWvia mobile

I had a spacious room with sea view and king size bed and shared bathroom facilities. The room and bathroom was clean and the staff really friendly. The location is perfectly located right at the beach. The beach bar is nice too for a sundowner :) Make sure you get up early to see the sunrise which is magical. Reg...

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Helpful?
Thank Nina3105
CocoMgmt, Gerente at Coco Tulum, responded to this review

Hello Nina, Thank you for taking your time to leave an opinion. I am glad that you liked your room and that you had the opportunity to enjoy sunrise. Please let us know when you come back, we will be happy considering your suggestion. Best

Reviewed 1 week ago

Stayed there for a couple of nights. Definitely the best option in Tulum, not cheap but affordable, and just so stylish, simple and beautiful, oh and of course comfortable. Love all the decoration in black and white, and the beach bar is just breathless, such a nice place, and thumbs up for those green areas and gardens, beautiful landscape design.

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Thank JC a
CocoMgmt, Gerente at Coco Tulum, responded to this review

Hello JC, Thank you for taking some time to leave your opinion. We have a wonderful person taking care of those small little details. Our designer works hard to make it simple, stylish and comfortable. We hope you can come back soon to see how beautiful is now with the new improvements. Best

Reviewed 1 week ago

We had stayed at a small hotel in town for a week prior to checking into Coco Tulum. We were spoiled there, to say the least! Coco is what you pay for, a small bungalow right on the beach. Which is amazing. You hear the ocean waves from your bed, and walk right onto the beach. We had a private...

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Thank Pamela M
CocoMgmt, Gerente at Coco Tulum, responded to this review

Hello Pamela, Thank you for taking some time to leave your comment. Listening to the waves from your bed and walking on the beach are small pleasures at Coco. We normally only offer 2 water bottles everyday and that is why we have a water dispenser on the Reception so you can refill anytime you need. Thank you also for...

Paris, France
Reviewed 1 week ago

We stayed in a hut in Coco Tulum and we loved how "simple" yet comfortable they were. The staff is helpful and accommodating and the beach area is very nice. The music from the bar is the only thing that annoyed me during my stay, which was otherwise extremely pleasant.

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Thank TFATL2015
CocoMgmt, Gerente at Coco Tulum, responded to this review

Hello guest, Thank you for your comment on Trip Advisor. We appreciate your opinion about the music and we are also happy that besides that , you had a good stay. Hopefully you can come back soon and continue enjoying Coco Best

London, United Kingdom
Reviewed 1 week ago

I recently stayed here for just over a week and would love to have stayed a lot longer. I had one of the beach cabanas (number 43) with bathroom right at the front with amazing views of the sea. The staff were great and helped me with everything i needed - Eduardo and Maria at reception, Betty and David out...

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Helpful?
Thank peacko77
CocoMgmt, Gerente at Coco Tulum, responded to this review

Hello Peacko Thank you for taking your time to leave your opinion. We are glad that you had a good time and that our staff was good with you. We hope you can come back soon Best

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Coco Tulum Hotel is a boutique hotel at Tulum beach where you will find comfortable and stylish cabañas located a few steps from the ocean. Coco's restaurant, Juanita Diavola, churns out fresh pizzas from our brick oven and smoothies of fresh juices. The pasta is handmade in our kitchen, and the chef serves specialties like tuna and beef carpaccio. The relaxed ambience is perfect to sit with a glass of wine or meet some fellow travelers at the bar. Designed as an eco-village Hotel, we generate enough electricity to power all fans and low-wattage lights of the Hotel - much more would only contribute to the end of the world. Our two wind turbines and 24 solar panels generate more than 14,000 watts x day. ... more   less 

Additional Information about Coco Tulum

Address: Carretera Tulum Boca Paila km 7, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $149 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Coco Tulum 2.5*
Number of rooms: 43
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Also Known As:
Coco Tulum Hotel Tulum
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Questions & Answers

Here's what travelers have asked, with answers from Coco Tulum staff and other travelers.
15 questions
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Questions? Get answers from Coco Tulum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“C2 and T3 are the BEST!”
 of 5 bubbles allegua, 3 days ago | Read review
“I would suggest private bathroom and depending on when you're visiting air-conditioning”
 of 5 bubbles pamelamD5856ZV, 1 week ago | Read review
“The cabanas with a private bathroom are great - the shared bathrooms looked really good aswell and always clean.”
 of 5 bubbles peacko77, 1 week ago | Read review
“The best rooms are the private bungalows with private bathroom”
 of 5 bubbles 584freddiel, Nov 1, 2016 | Read review
“Great ocean view, very rustic yet very clean.”
 of 5 bubbles mashrib, Oct 30, 2016 | Read review
5 of 5
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