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Traveler (781)
Room & Suite (270)
Pool & Beach (150)
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Overview
  • Excellent63%
  • Very good25%
  • Average7%
  • Poor3%
  • Terrible2%
Travelers talk about
“juanita diavola”(35 reviews)
“shared bathroom”(45 reviews)
“beach bar”(53 reviews)
AMENITIES
Free Internet
Free Parking
Beachfront
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
2 Star Hotel
All hotel details
Additional information
Offers from Coco Tulum
Special Rate: $99 (USD)
Offers from Coco Tulum
Special Rate: $99 (USD)
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Reviews (850)
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All reviewsjuanita diavolashared bathroombeach bartower roomsbeach frontbug netconch shellsbeach vieweco hotelfalling asleepgreat beachyour feetthe perfect spotrented bikescleaning staffoutdoor showerno air conditioning
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1 - 5 of 564 reviews
Reviewed 3 days ago via mobile

Amazing hotel, hard to fault. Right on the beach, beautifully designed rooms and a nice bar with good amenities . A bit cheapo on the a/c . If you’re paying 250 a night and only able to use a/c from 7pm until 9am that’s not...More

1  Thank Alex S
Response from CocoMgmt, Gerente at Coco TulumResponded 2 days ago

Hola Alex, Thank you very much for your feedback! We really appreciate your comments. Very close to Coco Tulum is located Coco Limited, our sister hotel that has a swimming pool available for Coco Tulum Guests, next time don't forget to stop by! Looking forward...More

Reviewed 4 days ago via mobile

My sister and I recently vacationed here and I have to say Coco Tulum was an amazing experience! The staff, especially Alan, was so helpful and accommodating. The food and drinks were delicious and atmosphere was beautiful! I highly recommend staying here.More

Thank Car L
Response from CocoMgmt, Gerente at Coco TulumResponded 2 days ago

Dear Carly and Michaela, it was an honor meeting you girls!! Thank you very much for stayed at Coco Tulum!! We loved your instagram pictures at our Beach Bar!! We send you a big hug directly to New York!! Looking forward to seeing you again...More

Reviewed 2 weeks ago via mobile

Wow and wow!! Third time in Tulum with who now is my fiancé and the team at Coco Tulum was the best team to help me surprise her. The service, attention and friendship showed by Alan, Camilo and Maria made this trip a lifetime memory....More

Thank Victor R
Response from CocoMgmt, Gerente at Coco TulumResponded 2 weeks ago

Dear Victor and Valentina! Thank you very much for your review! It was our greatest honor helped you to organize your Engagement Surprise Dinner on the Beach Bar of Coco Tulum!! You guys looked amazing and the dinner was lovely! We are looking forward to...More

Reviewed 2 weeks ago via mobile

We stayed for 3 night in one of the tower rooms. View was amazing, staff is really friendly and helpful. Great place to stay in tulum, rent bikes ahead of time. Also make sure to exchange money sometimes the atms don’t work.

Thank Cristabel O
Response from CocoMgmt, Gerente at Coco TulumResponded 2 weeks ago

Hola Cristabel! Thank you very much for your feedback! We are looking to seeing you again very soon! About the ATMS you're right, the best option is to withdrawal in downtown!!

Reviewed 2 weeks ago via mobile

Stayed there for 5 short days in their Ocean Views 1&2... everyone at the front desk, security & maintenance are amazing, you guys are ALL so lovely!!! Our rooms were so neat & beautiful, and OMG that view😍😍😍 Special thanks to Fabian & Camilo, you...More

Thank Rocio S
Response from CocoMgmt, Gerente at Coco TulumResponded 2 weeks ago

Hola Rocio. Thank you very much for your feedback! At Coco Tulum we work very hard to improve every day our Customer Service! I’m glad that you had a wonderful time with us! We are looking forward to seeing you again very soon! The Ocean...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Internet
Free Parking
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Concierge
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
$101 - $247 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
$101 - $247 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveler (781)
Room & Suite (270)
Pool & Beach (150)
Dining (64)
Amenities (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
Tamara R
June 3, 2018|
Answer
Response from Cocoreservas T | Property representative |
Hello Tamara, Thank you for your question We offer a Private transportation service from the airport starting at USD 99 single way and USD 198 round trip. This price is for one or two people. Let me know if you have any... More
0
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ellenmb2
April 15, 2018|
AnswerShow all 2 answers
Response from CocoMgmt | Property representative |
Thank you for asking We dont have irons available If you have any other questions kindly let us know Best
0
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Lily P
March 2, 2018|
AnswerShow all 3 answers
Response from 857ciellet | Reviewed this property |
We had no issues with sounds coming from the bar late at night. We were in a top floor room by the beach -- I can't remember which cabin # -- and found it very romantic. No issues whatsoever.
1
Vote
Room Tips
"No A/C during the day, only at night. But we were never in the room during the day so.. :)"
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"Walk the beach down to Ziggy's 10-15 minute walk;wonderful...Cabana 10 has gorgeous view..perfect"
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"Garden View rooms are literally just one cabana behind ocean view."
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"Rooms 18 and 20 both have shared bathrooms but they are the closest rooms to the bathroom. Plus, a great..."
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