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Traveler (804)
Room & Suite (270)
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Overview
  • Excellent62%
  • Very good25%
  • Average8%
  • Poor3%
  • Terrible2%
Travelers talk about
“juanita diavola”(34 reviews)
“shared bathroom”(44 reviews)
“beach bar”(49 reviews)
AMENITIES
Free Internet
Free Parking
Beachfront
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
2 Star accommodation
All hotel details
Additional information
Offers from Coco Tulum
Offers & Announcements: $99 (USD)
Offers from Coco Tulum
Offers & Announcements: $99 (USD)
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (881)
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587 results
Traveler rating
353
148
47
25
14
Traveler type
Time of year
LanguageEnglish
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353
148
47
25
14
Show reviews that mention
All reviewsjuanita diavolashared bathroombeach bartower roomsbeach frontbug netconch shellseco hotelbeach viewyour feetexchange ratethe perfect spotrented bikesgreat beachcleaning staffno air conditioninglaid back
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1 - 5 of 587 reviews
Reviewed 2 days ago via mobile

My wife and I stayed at Coco Tulum for 2 nights. Very easy check in. When we booked the hotel months ago, we did not realize our room came with no A/C and bathroom/shower. We made it the first night with out but had to...More

Thank Michael W
Innkeeper's Favorite Review
Reviewed May 6, 2018

Spent two nights here last week; stayed here to go to a wedding down the beach. We stayed in Beach Cabana #10. Honestly, I loved it. Just to get this out of the way, the room was pricey. We opted for the cabana with a...More

Thank ellenmb2
Response from CocoMgmt, Gerente at Coco TulumResponded June 2, 2018

Hola Ellen! Thank you very much for your comments! Aurora was very happy because of your review! We are looking forward to seeing you again very soon. Cabana #10 is great located and so pretty right in front of the beach! We are very happy...More

Reviewed 3 days ago

I had a hard time choosing a hotel in Tulum,they all seems great and had good reviews. I also have travel everywhere including Europe and ASIA. I have to say that me and my daughter had the best time in this hotel: the service, the...More

Thank lovetulum16
Response from CocoMgmt, Gerente at Coco TulumResponded 2 days ago

Dear Graciela, Thank you very much for you lovely feedback! It was a pleasure having you with us! Thank you for all the nice conversations that you had with us! Your Room 47 (2nd Floor Ocean View) it is just amazing! We are looking forward...More

Reviewed 1 week ago

Beautiful beachfront beach club, accommodating staff, very comfortable palapas to rent for the day. A great way to get beachfront in style and have access to great food and bar service. I would recommend this to travelers who want some quiet, refined relaxation sea side.

Thank Deborah H
Response from CocoMgmt, Gerente at Coco TulumResponded 1 week ago

Dear Deborah, Thank you very much for your feedback! Travelers trying to find quiet and refined relaxation sea side will definitely find it at Coco Tulum! We are looking forward to seeing you again very soon!

Reviewed 1 week ago via mobile

Meh. Not impressed at all. After splurging on a great hotel the week before, we decided to go a bit more economical and stay here for week 2. Bad idea and should have just paid a tiny bit more. Pros: the pictures on the website....More

Thank ENR23
Response from CocoMgmt, Gerente at Coco TulumResponded 1 week ago

Hola ENR23, Thank you for your review. We take your feedback very seriously. I would to apologize for not being able to satisfy your needs during your stay. Customer Service is extremely important at Coco Tulum.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Internet
Free Parking
Beachfront
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Concierge
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
$96 - $235 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
$96 - $235 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (804)
Room & Suite (270)
Pool & Beach (150)
Dining (64)
Amenities (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
Cindy O
August 20, 2018|
Answer
Response from CocoMgmt | Property representative |
Hola! Of course you can visit Coco Limited swimming pool, but you have to consume something from their beach bar. It is 5 minutes walking from Coco Tulum. Cheers.
0
Votes
Google Translation
minohabib
August 20, 2018|
Answer
Response from CocoMgmt | Property representative |
Hello, Thank you for asking Most of our rooms have AC If you have any other questions please let us know Best
0
Votes
Google Translation
Tamara R
June 3, 2018|
AnswerShow all 2 answers
Response from Cocoreservas T | Property representative |
Hello Tamara, Thank you for your question We offer a Private transportation service from the airport starting at USD 99 single way and USD 198 round trip. This price is for one or two people. Let me know if you have any... More
0
Votes
Google Translation
Room Tips
"Best location in town, close to all the hotels, restaurants and shops!!! the a/c is excellent( very important..."
Read review
"Dont take the garden view with private bathroom - go for the sea view!"
Read review
"No A/C during the day, only at night. But we were never in the room during the day so.. :)"
Read review
"Walk the beach down to Ziggy's 10-15 minute walk;wonderful...Cabana 10 has gorgeous view..perfect"
Read review
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