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Coco Tulum

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Coco Tulum
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589 Reviews from our TripAdvisor Community

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Showing 406: English reviews
London, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

What an absolute treat to stay here. I really dont want anyone else to know so it wont be over-run with people... however these guys are great! The staff - lets start there, such AMAZING service. Everyone. All the time. We had someone in our group with limited mobility and the staff were fantastic, ensuring ramps for the segway so... More 

Helpful?
2 Thank Nic S
CocoMgmt, Gerente at Coco Tulum, responded to this review

Hello Nic, Thank you for sharing your experience with the Trip Advisor community. What a beautiful opinion you are giving about the hotel, we are more than glad that your group enjoyed and experienced the Coco Tulum concept. We really like to give our best everytime so our guest can have the best time. We hope yo can come back... More 

Queretaro, Mexico
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Located on a lovely beach. great bed and pillows. Nice to be supplied with conditioner ( most hotels only do shampoo and body wash). Great plus with room service for lazy or rainy days. Loved the hammocks. All staff greets you with a smile. Room and facilities were clean. Negatives: there were little or no space with full shadow on... More 

Helpful?
Thank GabrielaVaisto
CocoMgmt, Gerente at Coco Tulum, responded to this review

Hello Gabriela, We appreciate that you take some time to write your opinion about the hotel. We are actually planing some improvements on the beach zone area so our guests can be more comfortable. We hope you can come back soon to enjoy with us Regards More 

Santa Barbara, California
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Boyfriend and I stayed in Playa Del Carmen for 4 nights at the Thompson and had nothing but wonderful service were greeted with champagne and chocolate for my birthday and we come to Coco Tulum and I personally requested 4 different rooms that were ocean front (which I paid for) and we we're put in the furthest one in the... More 

Helpful?
2 Thank deserayc
CocoMgmt, Gerente at Coco Tulum, responded to this review

Hello Deseray, Thank you very much for sharing your opinion with the Trip Advisor Community. We already changed the information in our website regarding the AC and we also extend our timing with AC in the rooms. We didn´t had any other room available in the Ocean View area, that is why we couldn´t moved you during your stay. We... More 

London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Really beautiful spot with good vibes and great staff. Highly recommend it. The beach is white sand and green sea. Good snacks and drinks and boogie boards to borrow for the ocean. A great way to spend a day in Tulum.

Helpful?
Thank Ailsa_sixx
CocoMgmt, Gerente at Coco Tulum, responded to this review

Hello Alisa, Thank you for visiting us and for taking the time to share your opinion with the community. We are very happy to see that you really enjoyed Coco. We hope to see you back soon More 

Montreal, Canada
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in an Ocean view cabin with AC. It is very well located, the beach is very nice and we would recommend the hotel for Tulum lodging. Most of the faucets are huge sea shells which was unique. However, the restaurant by their beach area is awful. Incredibly slow and I both times I ate there I felt ill.... More 

Helpful?
Thank PharmSuki
CocoMgmt, Gerente at Coco Tulum, responded to this review

Hello guest, We really appreciate that you took the time to share your experience with the Trip Advisor community. Also thank you for letting us know what we have to improve, we will work hard on that. We hope that you have the opportunity to come back soon !!! More 

Palo Alto, California
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I love staying there. Beautiful beach within few steps from cabanas. Clean, comfortable and charming. Staff are very friendly and attentive. Overall, amazing and inexpensive beach resort. We loved it!

Helpful?
Thank Monika D
CocoMgmt, Gerente at Coco Tulum, responded to this review

Hello Monika, Thank you for your beautiful opinion and for sharing your experience. We are very glad that you enjoyed your stay in the Hotel. Regards More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

Loved Coco Tulum. Cabanas were cosy and intimate. We had a beach view cabana which definitely added to the experience with added privacy. Service was great, beach bar and sunbeds - amazing. Would highly recommend.

Review collected in partnership with this hotel

Helpful?
Thank jonR19DS
CocoMgmt, Gerente at Coco Tulum, responded to this review

Hello Guest, Thank you for taking the time to share your experience with the Trip Advisor community. We really love to read that you had a great time with us. We hope to see you back soon More 

Sydney, Australia
1 review
5 of 5 stars Reviewed August 21, 2016

What an amazing place to stay. Truly magical and would defiantly come back to stay. Rooms are clean and tidy, shared bathroom is always clean with a great vibe (not like normal shared bathroom accommodation) The outside showers with beautiful warm water are a real treat !!! An overall amazing place to stay.

Review collected in partnership with this hotel

Helpful?
Thank alice_agostino
CocoMgmt, Gerente at Coco Tulum, responded to this review

Hello Alice, Thank you for taking the time to share your opinion with the Trip Advisor community. We are very happy to see that you enjoyed the place. We hope to see you soon again in our little magical place !!! More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 21, 2016

My boyfriend and I (23 and 27) stayed here for one night as our one night of luxury on our backpacking trip around Central America. If you're not super fussy and don't want to pay ludicrous prices for a cabana on the beach in Tulum, this is your place. You can't guarantee which hut you will get, so look on... More 

Helpful?
Thank katrinabaxter
CocoMgmt, Gerente at Coco Tulum, responded to this review

Hello Katrin, Thank you for your opinion. It is just beautiful all that you wrote. All the team feels glad when our guests have a good experience. All your tips are great and future guests will appreciate them. We hope to have you back soon More 

Alajuela, Costa Rica
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 17, 2016

We had reserved for only one night cause we were not sure how the hotel was going to be. After 5 minutes of getting there and we needed to stay at least 3 more days. This place is just beautiful, right on the beach, great staff, good food, good prices and you cant beat the beach bar, just amazing, I... More 

Review collected in partnership with this hotel

Helpful?
1 Thank B130ITcarolinam
CocoMgmt, Gerente at Coco Tulum, responded to this review

Dear guest, Thank you for your comment. We are really glad to see that you had a great experience with us. Hope to see you back soon More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Coco Tulum Hotel is a boutique hotel at Tulum beach where you will find comfortable and stylish cabañas located a few steps from the ocean. Coco's restaurant, Juanita Diavola, churns out fresh pizzas from our brick oven and smoothies of fresh juices. The pasta is handmade in our kitchen, and the chef serves specialties like tuna and beef carpaccio. The relaxed ambience is perfect to sit with a glass of wine or meet some fellow travelers at the bar. Designed as an eco-village Hotel, we generate enough electricity to power all fans and low-wattage lights of the Hotel - much more would only contribute to the end of the world. Our two wind turbines and 24 solar panels generate more than 14,000 watts x day. ... more   less 

Additional Information about Coco Tulum

Address: Carretera Tulum Boca Paila km 7, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $85 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Coco Tulum 2.5*
Number of rooms: 43
Reservation Options:
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Also Known As:
Coco Tulum Hotel Tulum
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