The room was really good! We came for a honeymoon in Tulum and the service was perfect. Great breakfast for a decent price and parking in the hotel. There is a nice hammock outside of every room so being there during evening was classic and romantic!
This property is amazing! The arrangments of the cabanas are strategically positioned to achieve the most out of nature esthetically. The design of the decor adds to the overall theme and is very comfortable. The location offered convenience to nearby scenes, activities, and dining, however, and I found very few reasons to leave the property as all my needs and comfort I found on the property. Safety was never a concern as a solo traveler. By morning two of my stay, the staff referred to me by name, went out of their way to address my needs, and assisted me in making the most of my four-night stay. The crown jewel of the property is Fernando. Fernando is extraordinary and is truly an asset to the hotel. He greeted me upon my arrival, was exceptionally professional, and operated at his highest ethos of guest services. I experienced a minor medical emergency, and he arranged treatment and transportation and followed up on my well-being post-treatment. His attention to detail took the visit over the top. I look forward to my next visit.…
It was our first visit to Tulum and it was honestly a dream. Just my husband and I we enjoyed the view, the food, wonderful drinks! The staff was amazing, nos trataron super! Mis respetos para todos, en especial a Sebastián que fue muy lindo con nosotros. Igual Felipe y Patricio todos fueron enserio de los mejor. & God willing if we get to visit Tulum again Delek is where we’ll stay. These memories will last a life time.🌿🏻
Everything was delicious. Having dinner next to the sea was an experience. I could taste the freshness in every ingredient. The dishes pretended to assimilate traditional Mexican food, made up with only regional ingredients of the best quality and the special touch of Chef P
We had a really chilled day at the beaches of Delek, where Felipe took great care of us. He was super friendly and helpful and gave us great tips about the area of Tulum. The service was fantastic and so was the food. 100% recommend and will 100% be returning! Thanks Felipe!
I absolutely can’t recommend this hotel enough. The room was incredible, the hotel is beautiful and so clean. The food and drinks are delicious. Honestly it was the best stay I’ve ever had in tulum. I’ve been many times but Delek topped all of my trips to Tulum. The staff made us feel like we were family and as if the hotel was our home. Juan (the manager) went above and beyond to ensure we had fun. The kitchen/bar manager sat with us on multiple occasions and educated us on the history of mezcals and created beautiful tastings for us. The waitstaff was incredible, they were funny, talkative, and so helpful. Guys.. if your debating on which hotel to stay at in tulum, you won’t be disappointed. And to the Delek staff- each of you were so wonderful to us. We can’t wait to see you all again! - Kaitlynn & Ethan…
Excellent service!!! The friendliest staff you can find around Felipe, Dany, and Andy are the best host I have found in Tulum. The lounges are very comfy the wine selection is quite nice and I think I just found my favorite burger in the world!
Spend the afternoon with family at their beach. Nice beach. Great drinks. All the staff was super helpful, specially Andy had great tips for all the Tulum area, he recommended other activities for the hole family. If you are near do not hesitate about spending a few hours and having a good drink.
This place is absolutely amazingg. Every single staff member, every single waiter we encountered were the friendliest service we have ever had. The fromt receptionist was extremely helpful from the beginning. Martin and Daniel served us multiple times at the restaurant during our visit and gave the best service very single time. Special shout out to Juan, who guided us through everything we need to know about our trip and what to do. One of the coolest people EVER. Juan also brought over the chef of the restaurant. The food here is absolutly amazing. The Norteno taco is one of the best tacos ive ever had in my entire life and every single breakfast item is ABSOLUTELY DELICIOUS. We recommend this place to everyone whether with family, friends, partner or even on business.
The service was amazing! We had a wonderful time with awesome food! Felipe was a great server! The ocean was not so nice (full of seaweed and was all brown) but it didn’t matter because of the wonderful people and their great spirits! We had an awesome time!