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Secret Garden Hotel

Certificate of Excellence
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Sagitario Poniente Street #54 | Downtown, Tulum 77780, Mexico
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1 room 1 adult
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Secret Garden Hotel
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536 Reviews from our TripAdvisor Community

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Milan, Italy
1 review
4 of 5 stars Reviewed 2 days ago NEW

We really enjoyed our stay in Secret Garden. The room are very nice and clean, the garden is amazing...the best place to relax in a tropical paradise!!! The position is perfect...is not near the sea but you can rent a a bicycle and go to the beach in 20 min.

Helpful?
Thank simone b
Tacoma, Washington
1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed 5 nights here and had no complaints. Nice location in town and the room was great. It was a comfortable bed, there was hot showers and it was quiet and peaceful. We would definitely stay again.

Helpful?
Thank tiffanymay81
Utrecht Province, The Netherlands
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We really enjoyed our stay here. Very friendly people working there. The room is nice, the bed is good. The shower is quite small though and the kitchenette, as well the breakfast are very basic. You do get a nice, quiet garden where you can relax. They supply beachtowels and offer use of all facilities after checking out (which is... More 

Helpful?
Thank Peter v
London, United Kingdom
Level Contributor
64 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We'd spent 2-3 weeks travelling around Mexico and had spent NYE in Cancun. I'd booked this place in Tulum pueblo as it was cheaper than the hotel zone and it looked like it wasn't too hard to get to the beach. We arrived in Tulum by bus, and we were heartened that this hotel was a mere 5 minute walk... More 

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1 Thank Kate578
Los Angeles, California
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If you are looking for a typical five-star luxurious hotel with tons of fancy amenities, this is not the place for you. But if you are anything like my husband and me, and if you're looking for a nice, quiet, rustic, peaceful change of pace...a little on the rustic and off-beat side...and with a great vibe, this is the place... More 

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1 Thank Bonnie H
wales
Level Contributor
5 reviews
3 hotel reviews
2 of 5 stars Reviewed January 4, 2016

Booked to stay in Howlita(king size room plus pool) booking confirmed with on line booking site Contacted by hotel to say that room was not available. Offered a room in Secret Garden. Explained I would rather have my original booking hotel still said no. Assured the room at Secret Garden was of a similar standard. This did not transpire. Room... More 

Helpful?
Thank gretamay
Strada in Chianti, Italy
1 review
5 of 5 stars Reviewed January 4, 2016

Very cheap in comparison with the zona hotelera Very friendly staff, really helpful and rich of suggestions Very nice and confortable place Quite zone with parking in front of the hotel Everything you need to enjoy Tulum without being robbed

Helpful?
Thank d0li0
London, United Kingdom
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed December 31, 2015

Stayed six nights at Secret Garden in Dec. Was really looking forward to our stay as the reviews were outstanding. The basics were simply not there: small uncomfortable bed, no constant hot water, low water pressure. We stayed in a thatched cottage and bit of straw kept falling everywhere. It was also very noisy so hardly got a night's sleep.... More 

Helpful?
1 Thank apdelgado
Magdeburg
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 28, 2015

When we entered this property Joshua said hello with a huge smile and a very warm welcome. He is super easy-going and we totally could take our time to settle in. Afterwards, he recommended us restaurants, places to see in Tulum and events. Every recommendation was brilliant. We loved the restaurant that Joshua told us about (Antojitos La Chaipaneca) and... More 

Helpful?
Thank die_christin
British Columbia, Canada
2 reviews
4 of 5 stars Reviewed December 23, 2015

Loved the garden area ,very peaceful and quiet for being close to town.Everything was within walking distance.Cant say enough about the staff from reception , the owner,cleaning personal.Well done thank you all

Helpful?
Thank Mcintoshscooter
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