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Carretera Tulum-Boca Paila Zona Hotelera, KM 8.7, Tulum 77780 Mexico
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Traveler (453)
Room & Suite (116)
Pool & Beach (111)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.

About

#12 of 230 hotels in Tulum
Location
4.9
Cleanliness
5.0
Service
4.9
Value
4.8
2022 Travelers' Choice Best of the Best
La Valise Tulum located km 8.7 of the beautiful Tulum beach strip, is a 9 bedrooms hotel nested between the luxuriant jungle and the pearl white sand beaches of the Caribbean, just a kilometer north of Sian Kaan natural Biosphere. We preserved the magic of a Tulum private beachfront villa and bungalows, but added an ode to Mexican art and craft, wood in all its forms, offering comfort, surprise and daydream; this is Robinson Crusoe meets Crafted Museum-curated villa.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Beach
Bicycles available
Airport transportation
24-hour security
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Snorkeling
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Room service
Safe
Clothes rack
Flatscreen TV
Bath / shower
Complimentary toiletries
Laptop safe
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Luxury
Romantic
Languages Spoken
English, French, Spanish

Location

Full view
53Somewhat walkable
Grade: 53 out of 100
33Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
332Reviews12Q+A37Room tips
Traveler rating
  • 310
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  • 3
Time of year
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Popular mentions
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Most Recent
Salty Luxe wrote a review Nov 2022
1 contribution
Would highly recommend! Absolutely beautiful, aesthetic hotel with perfect touches everywhere. Small and boutique with barefoot luxe vibes. Morning sun with amazing day beds, and afternoon sun by the stylish pool, with hammocks and palm trees added in - bliss! Located in the best part of the Tulum hotel strip, away from the noise and traffic but close enough to reach great restaurants and smoothie spots!
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nima T wrote a review Nov 2022
1 contribution
We were at La Valise for a wedding - and they made it a weekend we will never forget. The staff were incredibly friendly, always ready to help with any odd request, and always available. The venue it self was beautiful - all the amenities worked exactly how you would hope; with extra special details sprinkled everywhere. The food was superb.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guillaume Robert, Director General at La Valise Tulum
Responded 1 week ago
Dear Guest, we really appreciate that you took the time to write this review, and we are so glad that you enjoyed your time with us! I will make sure to pass on your comments to the team. I am sure that this will make them proud and keep them motivated to provide meticulous attention to future guests. It would be a pleasure to see you next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ciara M wrote a review Nov 2022
Upon arrival the staff at La Valise were friendly, welcoming and excited to see us. We stayed a long weekend for our friends wedding and we’re treated with the best care the entire time. I love them!!
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guillaume Robert, Director General at La Valise Tulum
Responded 1 week ago
Dear Ciara, we really appreciate that you took the time to write this review, and we are so glad that you enjoyed your time with us! I will make sure to pass on your comments to the team. I am sure that this will make them proud and keep them motivated to provide meticulous attention to future guests. It would be a pleasure to see you next time!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Steve N wrote a review Nov 2022
The resort, staff and entire experience was 11/10! I’d recommend this resort for years to come! Carlos staff was amazing, Ikr amazing, Lorena an absolute delight. They knew you personally after day one and had meals ready to go, drinks ready to go.
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guillaume Robert, Director General at La Valise Tulum
Responded 1 week ago
Dear Steven, we really appreciate that you took the time to write this review, and we are so glad that you enjoyed your time with us! I will make sure to pass on your comments to the team. I am sure that this will make them proud and keep them motivated to provide meticulous attention to future guests. It would be a pleasure to see you next time!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amelia wrote a review Nov 2022
London, United Kingdom6 contributions1 helpful vote
Just the most incredible stay, better than we could have ever imagined. We stayed at La Valise for a week in November, and it really was the most perfect stay. We went for our honeymoon and the whole team at La Valise went above and beyond. The service was outstanding, from check in to breakfast to dinner, everyone and everything was just perfect. Shout out to Carlos, one of the waiter's, who made our day every day with how friendly and kind he was. We can't recomend La Valise enough and will definitely, definitely be back. The concierge team are so friendly and personal, they put a smile on our face every day! The food throughout was incredible. The rooms are beautiful. Service incredible. I can't say enough good things about this hotel. We can't wait to come back!!
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guillaume Robert, Director General at La Valise Tulum
Responded 2 weeks ago
Dear Guest, we really appreciate that you took the time to write this review, and we are so glad that you enjoyed your time with us! I will make sure to pass on your comments to the team. I am sure that this will make them proud and keep them motivated to provide meticulous attention to future guests. It would be a pleasure to see you next time!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Harvey720 wrote a review Nov 2022
Brisbane, Australia34 contributions8 helpful votes
+1
This was our second time at La Valise and it was even better than the first. The staff are very attentive and make all guests feel welcome and pampered. The food and beverage onsite is first class and the pools and ocean access is amongst the best in Tulum. The rooms are immaculate (we stayed in both a jungle suite and beachfront upper) - they are large with high quality fixtures. La Valise is situated right in the middle of the best restaurants of Tulum beach, which made it simple to walk for dinner and lunches. We will be back again! Thank you to the staff for making our trip unforgettable.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guillaume Robert, Director General at La Valise Tulum
Responded 3 weeks ago
Dear Harvey, we really appreciate that you took the time to write this review. We are glad that you enjoyed your time with us! We are so happy to find out your stay reached your expectations and that you had the opportunity to enjoy all our facilities. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shaun G wrote a review Oct 2022
London, United Kingdom2 contributions1 helpful vote
+1
My girlfriend and I stayed at La Valise Tulum for our birthdays. We were greeted with welcome drinks, balloons in the room and a birthday cake (happy birthday was also sung by an exceptional staff member - Efrian). Rod and his team created a WhatsApp group for us straight away, sharing recommendations, menus, spa treatments etc and asked us to use the WhatsApp any time of the day. Breakfast was included in the stay, which included a fresh fruit platter and ginger shot each morning and a choice of ~12 different cooked breakfast options. Great food, choice and staff once again (particular shout out to Carlos, who was lovely and made us feel every welcome). The amenities are great, cute pool, comfortable sun loungers on the beach and complimentary beach bag and towels were a nice touch. There are also bike available to use everyday which is nice for cruising around the beach zone of tulum. The actual room, is nothing like I’ve seen before. The decor is great, the balcony area opened onto the beach and the bed is massive and very comfortable. Rod even managed to upgrade us to the master suite on the final night, which is breathtaking. An incredible touch and that cemented how great the service was. We can’t thank you enough, perfect place, staff and service. We look forward to staying at La Valise in Mexico City next! Thanks Shaun.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guillaume Robert, Director General at La Valise Tulum
Responded Oct 28, 2022
Dear, Shaun, thank you for taking the time to share your experience at La Valise Tulum. We are particularly grateful for your compliments about our team. We are so fortunate to have a passionate and talented staff that understands that it's all about the guest. The ultimate goal for us is to make you happy, feel at home, and be carefree. We have since shared your note with the team and they thank you for the kind words. Best wishes.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nicolette g wrote a review Oct 2022
Wow, where do I even begin? I’ve never experienced some amazing service as I did at La Valise. Every single person that works there is so lovely, friendly, helpful and simply amazing! They decorated our room with balloons, a banner and chocolate cake for my birthday. I felt like I was in a movie from start to finish! We had a beachfront room which was incredible, the bed has got to be the biggest and comfiest bed I’ve ever slept in! Plus a super cool shower in the middle of the room. The food was great and so were the cocktails. We also had a beautiful massage. I loved our beachfront room so much, but we also had the best last night as we were given the master suite as a surprise! Just wow - Google it to see! Special shout out to Rod, Carlos and Efrian (hope I’ve spelt that right!). The staff go above and beyond to help you book trips in Tulum and really experience how amazing it is. What an incredible week, we can’t wait to come back!
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guillaume Robert, Director General at La Valise Tulum
Responded Oct 27, 2022
Dear Nicole, thank you for taking the time to share your experience at La Valise Tulum. We are particularly grateful for your compliments about our team. We are so fortunate to have a passionate and talented staff that understands that it's all about the guest. The ultimate goal for us is to make you happy, feel at home, and be carefree. We have since shared your note with the team and they thank you for the kind words. Best wishes.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
רז ש wrote a review Oct 2022
7 contributions1 helpful vote
We had a really amazing stay in La Valise. The place is exceptionaly designed, both the rooms and the common areas. Rodrigo and the staff were incredibly helpful and welcoming, we had a whatsapp group which made it really convient. Breakfast and restaurant were also great!
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guillaume Robert, Director General at La Valise Tulum
Responded Oct 17, 2022
Dear guest, thank you for taking the time to share your experience at La Valise Tulum. We are particularly grateful for your compliments about our team. We are so fortunate to have a passionate and talented staff that understands that it's all about the guest. The ultimate goal for us is to make you happy, feel at home, and be carefree. We have since shared your note with the team and they thank you for the kind words. Best wishes.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Emily B wrote a review Oct 2022
Kailua, Hawaii16 contributions6 helpful votes
+1
La Valise is a dream! We spent 4 nights in an upper oceanfront room and it was a true retreat. You can hear the sound of the surf and enjoy the sunrise over the ocean without leaving bed. The breakfast was fresh and delicious, and the service for lunch or drinks at the beach was top notch. We loved that we were close walking distance to plenty of shops and restaurants yet tucked away from the noisy party scene. We also really enjoyed the complimentary activities like the painting class and mezcal tasting. Would love to see more options for yoga, but there were lots of great classes to pop in at nearby properties for a fee. The staff were friendly and attentive. They helped arrange transportation, massages, and even prepared a to-go breakfast for us on our last morning when we had an early departure. We felt really pampered.
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Date of stay: October 2022Trip type: Traveled as a couple
Room Tip: Oceanfront rooms are spectacular! Also recommend their transport from the Cancún airport. Very...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guillaume Robert, Director General at La Valise Tulum
Responded Oct 12, 2022
Dear guest, we really appreciate that you took the time to write this review. We are glad that you enjoyed your time with us! We are so happy to find out your stay reached your expectations and that you had the opportunity to enjoy all our facilities. Best regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$539 - $907 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
NUMBER OF ROOMS
9
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LA VALISE TULUM - Updated 2022 Prices & Hotel Reviews (Mexico)

Frequently Asked Questions about La Valise Tulum
Which popular attractions are close to La Valise Tulum?
Nearby attractions include Mulata Tulum (0.2 miles) and Aluxiik Art Gallery Tulum (0.06 miles).
What are some of the property amenities at La Valise Tulum?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at La Valise Tulum?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at La Valise Tulum?
Yes, free parking is available to guests.
What are some restaurants close to La Valise Tulum?
Conveniently located restaurants include Loco Tulum, La Corriente Tulum, and Mu. Tulum.
Are there opportunities to exercise at La Valise Tulum?
Yes, guests have access to a pool during their stay.
Does La Valise Tulum have airport transportation?
Yes, La Valise Tulum offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at La Valise Tulum?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at La Valise Tulum?
The staff speaks multiple languages, including English, Spanish, and French.
Does La Valise Tulum have any great views?
Yes, guests often enjoy the ocean view available here.