Would highly recommend! Absolutely beautiful, aesthetic hotel with perfect touches everywhere. Small and boutique with barefoot luxe vibes. Morning sun with amazing day beds, and afternoon sun by the stylish pool, with hammocks and palm trees added in - bliss! Located in the best part of the Tulum hotel strip, away from the noise and traffic but close enough to reach great restaurants and smoothie spots!
We were at La Valise for a wedding - and they made it a weekend we will never forget. The staff were incredibly friendly, always ready to help with any odd request, and always available. The venue it self was beautiful - all the amenities worked exactly how you would hope; with extra special details sprinkled everywhere. The food was superb.
Upon arrival the staff at La Valise were friendly, welcoming and excited to see us. We stayed a long weekend for our friends wedding and we’re treated with the best care the entire time. I love them!!
The resort, staff and entire experience was 11/10! I’d recommend this resort for years to come! Carlos staff was amazing, Ikr amazing, Lorena an absolute delight. They knew you personally after day one and had meals ready to go, drinks ready to go.
Just the most incredible stay, better than we could have ever imagined. We stayed at La Valise for a week in November, and it really was the most perfect stay. We went for our honeymoon and the whole team at La Valise went above and beyond. The service was outstanding, from check in to breakfast to dinner, everyone and everything was just perfect. Shout out to Carlos, one of the waiter's, who made our day every day with how friendly and kind he was. We can't recomend La Valise enough and will definitely, definitely be back. The concierge team are so friendly and personal, they put a smile on our face every day! The food throughout was incredible. The rooms are beautiful. Service incredible. I can't say enough good things about this hotel. We can't wait to come back!!
This was our second time at La Valise and it was even better than the first. The staff are very attentive and make all guests feel welcome and pampered. The food and beverage onsite is first class and the pools and ocean access is amongst the best in Tulum. The rooms are immaculate (we stayed in both a jungle suite and beachfront upper) - they are large with high quality fixtures. La Valise is situated right in the middle of the best restaurants of Tulum beach, which made it simple to walk for dinner and lunches. We will be back again! Thank you to the staff for making our trip unforgettable.
My girlfriend and I stayed at La Valise Tulum for our birthdays. We were greeted with welcome drinks, balloons in the room and a birthday cake (happy birthday was also sung by an exceptional staff member - Efrian). Rod and his team created a WhatsApp group for us straight away, sharing recommendations, menus, spa treatments etc and asked us to use the WhatsApp any time of the day. Breakfast was included in the stay, which included a fresh fruit platter and ginger shot each morning and a choice of ~12 different cooked breakfast options. Great food, choice and staff once again (particular shout out to Carlos, who was lovely and made us feel every welcome). The amenities are great, cute pool, comfortable sun loungers on the beach and complimentary beach bag and towels were a nice touch. There are also bike available to use everyday which is nice for cruising around the beach zone of tulum. The actual room, is nothing like I’ve seen before. The decor is great, the balcony area opened onto the beach and the bed is massive and very comfortable. Rod even managed to upgrade us to the master suite on the final night, which is breathtaking. An incredible touch and that cemented how great the service was. We can’t thank you enough, perfect place, staff and service. We look forward to staying at La Valise in Mexico City next! Thanks Shaun.…
Wow, where do I even begin? I’ve never experienced some amazing service as I did at La Valise. Every single person that works there is so lovely, friendly, helpful and simply amazing! They decorated our room with balloons, a banner and chocolate cake for my birthday. I felt like I was in a movie from start to finish! We had a beachfront room which was incredible, the bed has got to be the biggest and comfiest bed I’ve ever slept in! Plus a super cool shower in the middle of the room. The food was great and so were the cocktails. We also had a beautiful massage. I loved our beachfront room so much, but we also had the best last night as we were given the master suite as a surprise! Just wow - Google it to see! Special shout out to Rod, Carlos and Efrian (hope I’ve spelt that right!). The staff go above and beyond to help you book trips in Tulum and really experience how amazing it is. What an incredible week, we can’t wait to come back! …
We had a really amazing stay in La Valise. The place is exceptionaly designed, both the rooms and the common areas. Rodrigo and the staff were incredibly helpful and welcoming, we had a whatsapp group which made it really convient. Breakfast and restaurant were also great!
La Valise is a dream! We spent 4 nights in an upper oceanfront room and it was a true retreat. You can hear the sound of the surf and enjoy the sunrise over the ocean without leaving bed. The breakfast was fresh and delicious, and the service for lunch or drinks at the beach was top notch. We loved that we were close walking distance to plenty of shops and restaurants yet tucked away from the noisy party scene. We also really enjoyed the complimentary activities like the painting class and mezcal tasting. Would love to see more options for yoga, but there were lots of great classes to pop in at nearby properties for a fee. The staff were friendly and attentive. They helped arrange transportation, massages, and even prepared a to-go breakfast for us on our last morning when we had an early departure. We felt really pampered.…