Casa Pueblo Tulum
Avenida Tulum, 106 Centro, Tulum 77780 Mexico
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About
#28 of 235 B&Bs / Inns in Tulum
Location
4.7
Cleanliness
4.9
Service
4.7
Value
3.6
A destination for creative pioneers, modern adventures, and design innovators to stay, explore, and connect in the heart of Tulum town. Experience our edited interiors and innovating programming. Discover authentic communities, locally sourced cuisine, and high-quality comfort. Casa Pueblo Tulum: A holistic, inspired, and accessible hospitality destination.
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Property amenities
Street parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Bicycle rental
Airport transportation
Business Center with Internet Access
Massage
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Wine / champagne
Shuttle bus service
Adults only
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Express check-in / check-out
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Clothes rack
Wake-up service / alarm clock
Bath / shower
Room types
Non-smoking rooms
Good to know
HOTEL STYLE
Trendy
Quaint
Languages Spoken
English, Spanish, Portuguese
Location
100Great for walkers
Grade: 100 out of 100
206Restaurantswithin 0.3 miles
33Attractionswithin 0.3 miles
Avenida Tulum, 106 Centro, Tulum 77780 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $25/day
84Reviews5Q+A9Room tips
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I came here a few days and enjoyed the restaurant and the beach club. The owner, Omar, and the manager, Fernanda, are beyond excellent. The decor of this place is so subtle, yet striking and the pool and beach club are just amazing to have food and enjoy the vibes at. I had no complaints at all. I highly recommend this location - Claudio
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Date of stay: August 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I greatly enjoyed my stay at Casa Pueblo Tulum. The hotel is impeccably clean, stellar service, delicious food and conveniently located. You get access to the sister hotel on the beach as well so there are many perks to staying with them. I will be back next year!
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Date of stay: December 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
We stayed at Casa Pueblo for a week starting march 6th, we came from Washington DC just before the pandemic. The hotel is modern and minimalistic. Service is top notch, staff really knows the meaning of hospitality, service is prompt and polite. Everyone from the servers to the room attendants to the front desk was superb. Special thanks to the pregnant lady at front desk, sorry I didn't get your name. There are just a couple of issues, namely lack of storage/shelves in the rooms, and the fact that the windows have a lot of sound leakage and there was a construction site across the street. We sleep with earplugs anyway, but just be mindful if you are sensitive to noise. They have a sister property on the beach which is quieter, but also more pricey. We will probably stay at the beach property next time, where the staff was equally great (the servers were amazing).…
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Date of stay: March 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
We can’t say enough good things about our stay. After a few days at an all inclusive outside Cancun the Casa Pueblo was just what we needed - serenity. The staff was helpful and kind, especially when were feeling a little under the weather. Norna was the best! We were tucked in the back so no real street noise but there was a low hum of club music til pretty late. Food and juices were fab as was access to the beach hotels amenities! We’ll be back!
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I hate leaving bad reviews especially since this hotel came so highly recommended. But the noise level was extremely high. One night they played loud music until 2 am. We switched rooms to avoid the loudness only to be hit with edm music until 6am the next day. We ordered a taxi through the hotel and were told a certain price only to be charged higher by the time we were brought to our destination. The staff is extremely sweet and accommodating and they will help make your stay better. Unfortunately due to the location of the hotel you are faced with constant noice from the bar next door, traffic, and even construction (that starts at 8am) from across the street. Needless to say we got 0 sleep which did not leave us to start our days in a happy mood.
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Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I dont typically write reviews but felt compelled to do so after my stay at Casa Pueblo. I had been admiring the hotel from instagram for a few months before I visited and it certainly lived up to the hype. The hotel is gorgeous (a photographer's dream) - super minimal so dont expect anything lavish in the rooms but its everything you need. The staff are all lovely - everyone from the servers at the restaurant, the cleaning ladies and the receptionists upon arrival - Violet and Norna were both so lovely and helped us with anything we needed throughout our entire week duration. We even met the owner one day which was nice to know he is around and involved. The location is a great spot if you want to be in town and you have access to their beach front hotel as well which was so nice to have as an option. The hotel can be a bit noisy since you are in town so if city noise bothers you i would bring ear plugs. The power did go out one morning which was not ideal but again that was a city issue and out of the hotel's control. I was dying for coffee that morning so they ended up making me a special Mexican version on the stove stop which was so nice!…
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I recently stayed at Casa Pueblo and would absolutely recommend it to others. The location is on the main street which made it easy to get around. The hotel is small with incredibly intentional design details, excellent food and a level of customer service that made you feel like you were part of the family. I felt very welcomed during my stay and want to extend a special thank you to the front desk gals who were extremely helpful during my stay (I cannot thank them enough!).
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Date of stay: February 2020Trip type: Traveled on business
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I've visited Casa Pueblo on multiple occasions and over New Years this year was my first stay. I loved the decor and the location of the hotel. The food is excellent and there is a nice rooftop as well. The staff is very friendly, and this was an excellent choice for me during my last stay in Tulum. I will be back. - Daniel
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Date of stay: January 2020
Rooms
Cleanliness
Service
Room Tip: Rooftop terrace is open on Thursday nights with food and drink specials
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I arrived today (Monday) at 630 pm. I came with a car, the website claims there is parking.. there are 2 public spots out front that were taken, so no parking. I walk in, the receptionist is nice but slightly uninterested. I ask if the hotel is full she says not at all, I don’t see another soul on the property. At this time my husband is schlepping all our luggage without any help in to the hotel. Our room is very stark and small, ends up having a queen size bed which we weren’t aware of. So we ask for a different room, knowing we are what seems to be the only people in this hotel. It was a hard no. We continue to schlep all our luggage with no help up the stairs. Where are the bell boys? At least offer to help with a bag. So ridiculous. Whatever, luckily I’m here for only a night. …
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We didn´t enjoy our stay at Casa Pueblo at all. It is very overpriced and not worth the money. The hotel is situated on the main street and EXTREMELY noisy, we didn´t sleep for three nights and left earlier than planned. Not worth the money at all.
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Date of stay: January 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
NUMBER OF ROOMS
16
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Claim Your ListingCASA PUEBLO TULUM - Hotel Reviews (Mexico)
Frequently Asked Questions about Casa Pueblo Tulum
Which popular attractions are close to Casa Pueblo Tulum?
Nearby attractions include Animal Night Club (0.2 miles), Social Pubcrawl Barcrawl Tulum (0.3 miles), and Naná Rooftop Bar (0.2 miles).
What are some of the property amenities at Casa Pueblo Tulum?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Casa Pueblo Tulum?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Casa Pueblo Tulum?
Conveniently located restaurants include Onyx Tulum Restaurant Bar, Restaurante Estrada, and Negro Huitlacoxe.
Are there opportunities to exercise at Casa Pueblo Tulum?
Yes, guests have access to a pool during their stay.
Does Casa Pueblo Tulum have an airport shuttle?
Yes, Casa Pueblo Tulum offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Casa Pueblo Tulum have airport transportation?
Yes, Casa Pueblo Tulum offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Casa Pueblo Tulum located near the city center?
Yes, it is 0.4 miles away from the center of Tulum.
Which languages are spoken by the staff at Casa Pueblo Tulum?
The staff speaks multiple languages, including English, Spanish, and Portuguese.