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Kai Tulum Hotel

Carretera Tulum-Boca Paila Km 0.5 Zona Hotelera Norte, Tulum 77780 Mexico
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Traveler (188)
Dining (25)
Room & Suite (19)
Certificate of Excellence


#19 of 152 hotels in Tulum
Certificate of Excellence
A boutique hotel where modern luxury play in seamless harmony with the natural beauty of Tulum, the trendiest beach destination. Nestled in a pristine white sand Caribbean beach, this newly opened Tulum hotel features eleven elegant villas, a gourmet Mexican kitchen and a beach club at Playa Pescadores. A privileged location overlooking the Mayan Ruins.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free internet
Public wifi
Breakfast available
Airport transportation
Baggage storage
Mosquito net
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Seating area
Bath / shower
Complimentary toiletries
Clothes rack
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Room types
Non-smoking rooms
Good to know
    3 stars
  • Languages Spoken
    English, Spanish


Full view
65Somewhat walkable
Grade: 65 out of 100
10Restaurantswithin 0.75 miles
6Attractionswithin 0.75 miles
157Reviews6Q+A7Room tips
Traveler rating
  • 137
  • 10
  • 6
  • 3
  • 1
Time of year
Traveler type
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  • English
Popular mentions
Kai Tulum is a wonderful hotel. All the staff are extremely friendly and hospitable, they go out of their way to ensure you have a wonderful stay. Our room was gorgeous, the food was excellent, and the location was perfect. Nothing but good things to stay, can’t wait to come back next year.
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It's a nice and simple property well worth the price. The food is wonderful. I would recommend this hotel for families and individual/couples who wish to stay away from the noise. The beach is very nice. The rooms are a bit on a smaller side, but don't let that discourage you to stay here. You will spend most of the time on the beach anyways.
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Response from pedromZ1633LE, Guest Relations Manager at Kai Tulum Hotel
Responded 2 days ago
Hello Julia: we apreciate your review and, we happy that you like the food and the service here at KAI, by Ahau Collection, I will pass your coments to the KAI staff, and hopefully see you back here soon. Kind regards. Fernando Beltran Guest Experience Manager
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Had a great, lazy afternoon at Kai Hotel on the sunbeds - which have no minimum spend, just a requirement that you buy food and drink - with friendly and excellent service. After some sun, we went into the restaurant for lunch where we were served by Sofia, who was incredibly attentive and personable, and my friends and I really enjoyed chatting with her. The food we ordered was delicious and very reasonably priced. This is a good choice for a beach club and lunch option if you want a chill time by the beautiful beach.
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Response from pedromZ1633LE, Guest Relations Manager at Kai Tulum Hotel
Responded 4 days ago
Hello Jordan we hope you are having a great day, thank you very much for taking your time to share your experience,with us. At KaI we always make sure that our guests have a great time. We are glad Sofia treat you good and we will make sure she knows she is doing an excellent job. Hope to see you soon
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Sofia was fantastic. Very friendly and efficient. We happened to wonder upon Kai by chance. Started by lounging on their cabanas and having some drinks and then moved to the restaurant for some lunch. Sofia took great care of us and the food was very tasty, and well presented! Would definitely recommend, and will hopefully be back in the future.
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Response from pedromZ1633LE, Guest Relations Manager at Kai Tulum Hotel
Responded 4 days ago
Hello thank you very much for sharing your experience with us; it is very important for us that other possible guests read the reviews. We are very happy that Sofia did a great job and for sure we will let her know. We hope you can come again to try more dishes. Have a lovely day.
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I had a great experience during my visit at Kai, people is very friendly and really good service, great place to stay with a beautifull beach and to me, the best food I have tried around the area. A special thanks to Victor at restaurant bar who was very helpfull and friendly every single day.
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Response from pedromZ1633LE, Guest Relations Manager at Kai Tulum Hotel
Responded 5 days ago
Hello Guillermo: We are glad to read that you guys have a nice experience with us here at KAI. I will pass your message to Victor and the staff, about the food and service, we hope to see you comming back here soon. Fernando Beltran Guest Experience Manager
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$275 - $507 (Based on Average Rates for a Standard Room)
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
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Frequently Asked Questions about Kai Tulum Hotel
Which popular attractions are close to Kai Tulum Hotel?
Nearby attractions include Tulum Archaeological Site (0.7 miles), Mayan Beach (0.6 miles), and Playa Paraiso (0.3 miles).
What are some of the property amenities at Kai Tulum Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Kai Tulum Hotel?
Top room amenities include air conditioning, a mosquito net, and a seating area.
What food & drink options are available at Kai Tulum Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Kai Tulum Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Kai Tulum Hotel?
Conveniently located restaurants include Kitchen Table, Mezzanine Thai Restaurant & Bar, and Kai Tulum Restaurant.
Does Kai Tulum Hotel have an airport shuttle?
Yes, Kai Tulum Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kai Tulum Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Kai Tulum Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Kai Tulum Hotel?
The staff speaks multiple languages, including English and Spanish.