7th time in tulum + many stays on the becah and this has been my least favorite. It’s not very peaceful. The music is loud and bass strong and if you want to relax it’s virtually impossible from 11am to 10pm. The servers at the restaurant - some are kind - some are just rude and inattentive. The rooms are nice but lack simple amenities that you’d expect paying close to $400 USD a night. The menu is lackluster and food below par. The drinks are also not well crafted. Their WiFi is terrible. They wouldn’t even make fresh coffee at 10:30am. - they “ran out” . How can you not make coffee for a guest? Concierge was helpful and kind but lacked follow through. And the water tastes like it was piped out of the ocean - the shower is so salty I should have washed my hair in the sea. I do not recommend this hotel. If you do stay here, stay in the back near the pool away from the noise and save yourself some cash and gain some peace…
Fantastic location, 10 steps to the beach and way more laid back and less forced than the big party hotels. Thankfully still full of younger people looking for chill vibes. The rooms themselves are a definitely spartan to a fault but solid (Didn't bother my fiance and I as we spent most of our time outdoors on the free cabana day beds). Staff is knowledgable, polite and accommodating. Speaking with the hotel front desk and wait staff at the beach club for any of your questions rather than relying on instagram and opentable is the best way to get the best experiences. Definitely opt for the breakfast included. WiFi is shoddy but who cares when you're in paradise. A solid and romantic choice.
We found this place walking in the area. As soon as you walk in the aesthetics are EVERYTHING! The outside patio is next to the beach and it is very cool and the view is perfect. The food was amazing!!!! & Mario was the best help ever! Very good English and gave us the best recommendations! I def recommend you stop in whether you with family, friends, or lover.
This was by far the best food I have had sense I have been here. Mario was so helpful and went out of his way to give us advice on things to do. I will definitely be coming here again on my next visit.
Great establishment. The beach front is beautiful and the area is very clean. We traveled there as a couple of 6. Manuel and Mario were very hospitable and very pleasant. I definitely would visit again. Thank you