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Tripadvisor
Tulum
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Calle 4 Sur Colonia La Veleta, Tulum 77780 Mexico
Lowest prices for your stay
Trip.com
$151
View Deal
Otel.com
$411
View Deal
Booking.com
$411
$68
View Deal
SAVE $343
Agoda.com$165
Priceline$165
Expedia.com$143
Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveler (161)
Room & Suite (35)
Pool & Beach (4)
Certificate of Excellence

About

#15 of 254 Specialty lodging in Tulum
Location
Cleanliness
Service
Value
Certificate of Excellence
Central Park Tulum offers luxurious holiday apartments and suites. Our team will do everything to make your stay a magical. The property is a frontrunner in sustainable developments in Tulum. With reverse osmosis water filtration system, solar panels and the first in the Tulum to offer Tesla Destination charging points..
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Bar / lounge
Bicycles available
Children Activities (Kid / Family Friendly)
Airport transportation
Street parking
Free internet
Internet
Pool / beach towels
Outdoor pool
Shuttle bus service
Car hire
Business Center with Internet Access
Spa
Baggage storage
Concierge
Mosquito net
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Laundry service
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Good to know
HOTEL CLASS
4 stars
Languages Spoken
English, Spanish, German
HOTEL STYLE
Trendy, Family
NUMBER OF ROOMS
54

Location

Full view
53Somewhat walkable
Grade: 53 out of 100
85Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
165Reviews14Q+A18Room tips
Traveler rating
  • 110
  • 30
  • 7
  • 5
  • 13
Time of year
Traveler type
Language
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  • English
Popular mentions
Worst hotel experience ever! On our last day of our stay, we got robbed in this hotel. Staff members stole a big amount of cash from our room just like that. When we asked for help, no one cared at all. There was no help provided what so ever. Watch out and don’t get fooled! Lock and hide everything, these people have no morals!
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We stay at Central Park for 8 days and it was absolutely horrible experience! On out last day, the stuff stole our money, while we were at the reception. When we reached out for help, nobody could solve anything and they refused us to check the cameras. The only person who was trying to help was Enrique, the receptionist. We were not the only people that got robbed at this place. Do NOT Book this hotel! It is NOT secured at all!!!
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This place is not like a hotel, more like apartments so don't expect a huge lobby/reception. Staff were friendly and pleasant to deal with. We stayed in one of the penthouses which was just beautiful, everything was ultra modern and new. The bed was super comfortable, many smart TVs to watch Netflix, the rooftop was nice to relax at. We didn't use the pool/spa/restaurant/gym (rock climbing wall) but they seem like good facilities and are there if you want them. We visited the Los Amigos Beach Club which was handy to have an area with free day beds and beach facilities, they even give you beach towels there (you don't have to spend money, we drove ourselves though). The food and drinks were expensive compared to places in downtown Tulum but it was still good food.
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Traveled here for a friends 40th birthday trip with a large group of people. Everything seemed fine at first, but started to notice certain things, such as not enough staff or security, not being allowed more than one key per room, the air conditioning units malfunctioning, and finally people's items going missing. While a majority of the staff was helpful and accommodating I don't think I'll be returning to Central Park after the previous experiences there.
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Forget about room service, how about robbed service? We had a group of about 45 people and booked 5 of the penthouses among a bunch of rooms. The service was terrible and several of us were robbed of our belongings including: IDs, credit cards, a laptop and a ton of cash. Then they tried to fine us for having glass in the pool, which is funny cause the waiters handed us glasses while we were in the pool... This place is terrible and I highly recommend you book elsewhere, the staff is very unfriendly. We leave be México, but this place is a mistake to stay in.
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Response from Mariana_LosAmigos, Guest Relations Manager at Central Park
Responded May 31, 2019
Dear Vega87 We are terribly sorry to learn that you have experienced this regrettable situation. At Central Park we strive to provide the best quality and service in all of our apartments; among our many other amenities, we provide a high tech safe for you to use during your stay as a measure to avoid these types of situations. Our goal is to satisfy all of our guest´s needs and requests, however, we are unable to manage, audit or control the belongings left in the apartments. Security is an important matter for us and we are working exhaustively in conjunction with the administration of the condominiums to maximize all possible measures in order to assure that none of these situations happens.
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Previous
PRICE RANGE
$74 - $457 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
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Frequently Asked Questions about Central Park
Which popular attractions are close to Central Park?
Nearby attractions include El Camino Tulum Spanish school (0.5 miles), Craft House (0.7 miles), and Kaahal Home Tulum (0.7 miles).
What are some of the property amenities at Central Park?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at Central Park?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Central Park?
Guests can enjoy a lounge during their stay.
Is parking available at Central Park?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Central Park?
Conveniently located restaurants include Café Hunab Ku, Uno Japanese Noodles, and NAO.
Are there opportunities to exercise at Central Park?
Yes, guests have access to a pool and a fitness center during their stay.
Does Central Park have an airport shuttle?
Yes, Central Park offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Central Park located near the city center?
Yes, it is 1.0 miles away from the center of Tulum.
Which languages are spoken by the staff at Central Park?
The staff speaks multiple languages, including English, Spanish, and German.