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El Pez a Colibri Boutique Hotel

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Carretera Tulum-Bocapaila Km. 5.5, Zona Costera, Tulum 77780 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Panoramas (11)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 07/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from El Pez a Colibri Boutique Hotel
Updated 07/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 197 hotels in Tulum
Location
Cleanliness
Service
Value
Travelers' Choice
El Pez evokes the feeling of a private villa on the beach, with all the amenities of a small boutique hotel. Featuring six Luxury Cabanas, four Sea Front King Rooms and Two Sea View King Rooms, suitable for solo travelers, couples and families, El Pez is situated at picturesque Turtle Cove, where the Mayan fisherman and pelicans create a visually stunning seascape from the hotel balconies and around the hotel grounds. The setting is both intimate and romantic and a stunning backdrop for family gatherings & romantic getaways.
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Room & Suite (473)473
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Beach
Bicycle rental
Airport transportation
Massage
Parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Kids' meals
Special diet menus
Fishing
Taxi service
24-hour security
Baggage storage
Concierge
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Private check-in / check-out
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Private balcony
Safe
Laptop safe
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Quaint
Languages Spoken
English, Spanish

Location

Full view
42Car recommended
Grade: 42 out of 100
36Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
1450Reviews53Q+A100Room tips
Traveler rating
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  • 5
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Popular mentions
Aloni_Fam wrote a review Yesterday
2 contributions
Let’s start with the warm welcome of dear Gil, he and the staff are very friendly and helpful. The room was decorated very well and had everything that we needed. Close to everything. Until next time :)
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Date of stay: June 2021Trip type: Traveled as a couple
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Bollywood B wrote a review Jan 2020
Los Angeles, California9 contributions15 helpful votes
Hotel's Favorite
This treasure is just what I wanted to celebrate a wedding anniversary and birthday. Large beautiful and tranquil room just steps from the beach: we literally opened the door and walked to the chaise lounges with umbrellas where we stayed all day. I could not have asked for more. Delicious juice concoctions available along with other goodies on the menu. Service was superb and it was easy to either have dinner on site or close by. This place is for those of you looking for a quieter, more peaceful experience in the Colibri family. I would go back in a heartbeat! Highly recommended!! .
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Date of stay: December 2019
Value
Location
Service
1 Helpful vote
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Response from mauromG4920KX, Gerente at El Pez a Colibri Boutique Hotel
Responded Jan 6, 2020
Dear 1975love2travel Thank you very much for your review of your experience at El Pez Boutique Hotel. It is very important for us to learn you have enjoyed your time with us so much!! We take a lot of pride in the peace and quiet we can offer right in the middle of hectic Tulum, and your comments about it are extremely valuable. We want to replicate the same experience in every guest that walks through our doors. We will be looking forward to welcoming you back to our little piece of paradise! Best regards Mauro Monte General Manager El Pez Boutique Hotel
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Charles B wrote a review Yesterday
1 contribution
By far the best, most relaxing place to stay in Tulum. The seaweed was unfortunate, but they did their best to clean it t everyday. They were very attentive, very polite and the food was delicious. Peaceful
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Date of stay: June 2021Trip type: Traveled as a couple
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RolfErik wrote a review Jun 19
Cotia, SP77 contributions28 helpful votes
This is potentially a very nice place, nice location and most of the employees are good. However there are serious issues that lead me say that as an owner of a boutique hotel, the manager should be fired. The issues: A) Maintenance 1) Ut was raining and for the price you pay you would expect that you will not face small lakes in the room after a heavy rain. 2) Doors run not very well, so if you want to keep doors open with the mosquito net, you need a lot of efforts to make sure that you are able to close. B) Sargassum See attached photo. Yes it is not the fault of the owners that nature brings that unpleasant present to your doorstep. However it depends on the actitud of the management what you do about it. El Pez actitud: ignore it! Not explain, minimal efforts with mostly one person cleaning the beach. Definition of sisyphus could not be better. In our hotel we would provide some courtesies or try to please the guests in other way... C) Flexibility policy: ZERO One of the 8 days we were there my wife had a stomach issue and just asked for chicken with some potatoes. Policy of the owners: charge for the potatos as the chicken usually does not come with potatoes. D) Employee face mask: In covid times a requierment for the staff should be face masks all the time covering mouth and nose. Well management does not enforce this as often the facemast is covering if anything a bit the mouth leaving the protection to zero. Kitchen people do not wear facemask. In Peru, where our hotel is, the authorities would close the hotel for this. I see that this is Tulum and you pay for the location, but honestly next time will definitively not stay at this place. A pity, lot of potential with the right maintenance and management atitude.
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Date of stay: June 2021
Rooms
Service
Sleep Quality
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Hannah K wrote a review Jun 17
3 contributions
To sum this place up in one word: BLISS My boyfriend and I stayed at El Pez for 6 nights and loved every moment of it. The staff is SO nice and accommodating. We stayed in the beachfront superior suite and boy was it incredible. Arturo up at the concierge desk helped us out so much and always asked what our plans for that day were and how they could help. David, one of the bartenders, was so fun and had great conversations with us. As much as we loved everyone there, Armando one of the servers was our favorite. He was so nice and excited to see us come around just as much as we were to see him. We were not only sad to leave that beautiful place but sad to leave the people we met and bonded with who worked there! I have recommended this outstanding place to probably 8-10 people since I’ve been back. I hope Arturo, David and Armando see this! We miss you guys -Hannah and Daniel
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Date of stay: April 2021Trip type: Traveled as a couple
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PRICE RANGE
$222 - $548 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
el pez at turtle cove hotel tulum, pez ocean palace tulum
FORMERLY KNOWN AS
EL Pez
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
NUMBER OF ROOMS
20
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Frequently Asked Questions about El Pez a Colibri Boutique Hotel
Which popular attractions are close to El Pez a Colibri Boutique Hotel?
Nearby attractions include Alumbra Tulum (0.3 miles) and Aldea Luum (0.3 miles).
What are some of the property amenities at El Pez a Colibri Boutique Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at El Pez a Colibri Boutique Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at El Pez a Colibri Boutique Hotel?
Yes, free parking is available to guests.
What are some restaurants close to El Pez a Colibri Boutique Hotel?
Conveniently located restaurants include Parole Tulum, Boccanera Pizzería y Cervecería, and El Pez Restaurant & Cocktail Bar.
Are there opportunities to exercise at El Pez a Colibri Boutique Hotel?
Yes, guests have access to a pool during their stay.
Does El Pez a Colibri Boutique Hotel have an airport shuttle?
Yes, El Pez a Colibri Boutique Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at El Pez a Colibri Boutique Hotel?
The staff speaks multiple languages, including English and Spanish.
Does El Pez a Colibri Boutique Hotel have any great views?
Yes, guests often enjoy the harbor view available here.