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El Pez

#3 of 90 Hotels in Tulum
Certificate of Excellence
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El Pez
El Pez
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704 Reviews from our TripAdvisor Community

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Showing 630: English reviews
Washington, DC
Level Contributor
68 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We ate at El Pez as a break from eating at its sister La Zebra. It was a very worthwhile change of pace. It was smaller and more intimate with a stunning cove setting. The service was friendly and the servers went out of their way to accommodate us modifying some of the menu items which were more basic and... More 

Helpful?
Thank nick_jemma
Houston, Texas
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Tulum was our first trip to Mexico and we chose El Pez. It turned out to be the perfect choice for our family holiday with our 6 year old and my parents. The beautiful location, comfortable rooms and amazingly attentive staff made it our home in paradise. The hotel staff pays attention to details which makes all the difference. They... More 

Helpful?
Thank maggie837
ElPezTulum, Manager at El Pez, responded to this review

Dear Maggie, We are grateful for your sweet and kind review. It brings a smile to our faces to read that you enjoyed of our precious cove, comfortable rooms and our lovely staff. We are so glad that you were able to experience watching a sea turtle laying her eggs as this is one of the most amazing gifts from... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

We enjoyed this awesome spot! We can highly recommend everyone (also with kids) to visit and stay at El Pez. Right at the beach and not only feels but also looks like paradise. Fantastic service and great people whom all want you to enjoy your stay even more! We were here with 3 kids and we all had a blast!

Helpful?
Thank Paul T
ElPezTulum, Manager at El Pez, responded to this review

Dear Paul, Thank you so much for sharing your experience. We are happy that you felt in paradise and enjoyed our service. It was an absolute blast having you and your family at El Pez and we truly hope you can visit us again! Ara and the Pez family More 

Austin, Texas
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My family and I spent 4 nights at El Pez and overall, were delighted with our stay. The hotel is clean and well maintained. Rooms are spacious and stylish. From the moment we arrived until we checked out, the staff was warm and attentive, particularly Ara, the assistant manager. She and the concierge staff made some wonderful recommendations for excursions... More 

Helpful?
Thank CarolynP1218
ElPezTulum, Manager at El Pez, responded to this review

Dear Carolyn, We really appreciate your kind words. Our staff is definitely our best asset and we are truly happy to read when our guests get to experience the quality and dedication of their work. In our efforts to conserve our precious resources and help the environment we do have water efficient tanks that might be a little slower than... More 

Sydney, Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Absolutely LOVED staying at El Pez! Was a great property with excellent facilities and extremely clean. The hotel had a great boutique feel to it and loved the fresh brewed herbal tea at night and coffee of a morning delivered to your cabana each morning. We stayed in the beachfront king room which was fabulous and I cannot fault the... More 

Helpful?
1 Thank Georgina D
ElPezTulum, Manager at El Pez, responded to this review

Dear Gerogina D, We are truly happy that you loved your stay at El Pez. We are glad that you liked our early morning coffee and our evening tea. We would like to mention that we use trusted taxi drivers that charge the rates on the transportation department's book, provide with great service, have comfortable cars with A/C and we... More 

Orange Park, Florida
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

This is a nice hotel but it comes at a high price. Which is to say, for me, overpriced. We stayed in an cabaña, which overlooked the beach, had a very comfortable king sized bed with adequate air conditioning. The room was large, the showers where hot and water pressure was decent. Included breakfast in the morning and the quality... More 

Helpful?
Thank TiMEtraveler95
ElPezTulum, Manager at El Pez, responded to this review

Dear TiMEtraveler95, Thank you for your review. We are glad that you liked our beautiful cove and comfortable air conditioned rooms. We really hope you enjoyed the morning coffee basket delivered to your doorstep, evening tea and turn down service. The price you mention for the jamaica beverage is for our specialty agua fresca mocktail that includes ginger, lime, chia... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My parents and I visited El Pez 4 times during our trip to Tulum. The breeze off the ocean as you eat dinner is just bliss. The staff are super friendly and attentive and the manager Sam made us feel so welcome. Their selection of cocktails and smoothies are delicious - the Bee Healthy was a personal favourite of mine.... More 

Helpful?
1 Thank Kirsten B
ElPezTulum, Manager at El Pez, responded to this review

Dear Kirsten, Thank you for your lovely words. We are truly happy that you loved our food and space so much to return 4 times during your stay in Tulum. We look forward to your return! Ara & the Pez family More 

Rochester, New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Did not expect to feel a sense of community and friendship from the hotel staff, but in the end we were more sad to leave these wonderful people than to reach the end of our vacation. Nahum and Alberto at the front desk were incredibly honest and helpful, Juan Carlos our adorable waitor made breakfast so enjoyable, Antonio our generous... More 

Helpful?
2 Thank corinnesahopkins
ElPezTulum, Manager at El Pez, responded to this review

Dear Corinne, Thank you for taking the time to share your experience with your fellow travelers. We are very happy to read that you fell in love with our rooms and our staff. It brings us much joy that you felt safe and welcomed not only in our property but our sister hotels as well and that you appreciate our... More 

San Francisco, California
Level Contributor
8 reviews
5 of 5 stars Reviewed 2 weeks ago

Absolutely fantastic stay with El Pez. The staff was tremendously helpful and friendly. The food and drinks were excellent and the bungalows right on the beach are comfy and spacious. Gregorio was great in the restaurant and was always a friendly and smiling face to greet us for meals and/or drinks. A huge thank you to the team at the... More 

Helpful?
Thank mbuddtha
ElPezTulum, Manager at El Pez, responded to this review

Dear Mbuddtha, We are truly happy that you had a fantastic time at El Pez falling asleep to the sound of the waves and enjoying our delicious food and drinks. Gregorio and the front desk staff appreciate you mentioning them. We take pride in the fact that our staff is very attentive and helpful, always willing to help with a... More 

Arlington, Massachusetts
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

After we nixed the lodging we'd booked in advance we were scrambling to find a place on the beach (and we were really hungry). The staff was great, getting our arrangements squared away while feeding us a fabulous meal. We loved the open layout of the dining area, but the real treat was the second floor balcony overlooking the sea... More 

Helpful?
1 Thank RufusTWoodrow
ElPezTulum, Manager at El Pez, responded to this review

Dear Rufus, We are thrilled that you stumbled upon us when looking for a place on the beach. It's great to know that our staff made everything easy for you and you had a chance to try our delicious food in the meantime. We are happy that you enjoyed you room, the refreshing sea breeze and the details throughout the... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Multilingual Staff
  • Free Parking
  • Concierge
Official Description (provided by the hotel)
El Pez evokes the feeling of a private villa on the beach, with all the amenities of a small boutique hotel. Featuring six Luxury Cabanas, four Sea Front King Rooms and Two Sea View King Rooms, suitable for solo travelers, couples and families, El Pez is situated at picturesque Turtle Cove, where the Mayan fisherman and pelicans create a visually stunning seascape from the hotel balconies and around the hotel grounds. The setting is both intimate and romantic and a stunning backdrop for weddings, family gatherings & romantic getaways. ... more   less 

Additional Information about El Pez

Address: Carretera Tulum a Boca Paila Km 5.5, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $295 - $562 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Pez 3*
Number of rooms: 18
Reservation Options:
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Also Known As:
El Pez At Turtle Cove Hotel Tulum
Pez Ocean Palace Tulum
Hotel Style:
#1 Family Hotel in Tulum
#3 On the Beach Hotel in Tulum
#6 Romantic Hotel in Tulum
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