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El Pez

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#4 of 85 Hotels in Tulum
Certificate of Excellence
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El Pez
El Pez
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728 Reviews from our TripAdvisor Community

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Showing 647: English reviews
Chicago, Illinois
Level Contributor
6 reviews
5 of 5 stars Reviewed yesterday NEW

i am the type of person who does hours of research before i stay somewhere on vacation so of course i focus on only the negative reviews for each place on trip advisor. i decided to take a chance on el pez for a trip i took with a friend and i could not be happier! this place is absolutely... More 

Helpful?
Thank Melissa M
New York, NY
1 review
4 of 5 stars Reviewed yesterday NEW

We just got back from a week-long stay at El Pez and I can't say enough wonderful things about the staff. The front desk personnel were all super friendly and helpful, but a special shout out goes to Lina. It felt like she was a friend even though we had only just met. She gave great recommendations for restaurants, shopping,... More 

Helpful?
Thank Claudia A
London
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

El Pez is a wonderful haven on Turtle Cove right on the beach. We stayed in a Beach House (No 2), on the first floor with a fabulous Sea View. We arrived just after a Hurricane near miss so the sea was pretty choppy and it was very windy. As a result of the weather (I guess) there was a... More 

Helpful?
Thank GoonerPete
ElPezTulum, Manager at El Pez, responded to this review

Dear GoonerPete, Thank you for your lovely review. We are happy that you were able to experience a turtle nesting and baby turtles hatching, it is definitely one of the most amazing experiences and part of what makes our location son special. It is true that seaweed is seasonal, it comes to Tulum mainly during the rainy season, however our... More 

Austin
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and I arrived and were greeted very warmly by Nahum and Lina. We were shown to our room and it was beautiful with a gorgeous view. This room was an upper level Luxury Cabana. On the day that we arrived there was less of a breeze off of the ocean... which came into play as will be explained... More 

Helpful?
Thank andiron
ElPezTulum, Manager at El Pez, responded to this review

Dear andiron, Your review has brought a giant smile to our faces. It is great that you loved our precious Turtle Cove as much as we do; The rocks, the waves, the birds, they are all part of the magic of El Pez. We know that the upper level Luxury Cabanas are not as cool as the ones downstairs, they... More 

Level Contributor
8 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

If I could give this place ten stars I would. We came for my wife's birthday dinner. Marx looked after us superbly. What a really nice chap! The food was delicious, although it's on the pricey side compared to some of the other restaurants along the beach. Wine is expensive but the list is good. The ambience and decor is... More 

Helpful?
Thank Markinbath
ElPezTulum, Manager at El Pez, responded to this review

Dear Markinbath, Thank you for sharing your experience with your fellow travelers. We are so happy that you had a superb experience dinning with us and that Marx took such great care of you. We look forward to your return! Julia, Ara and the Pez family More 

San Francisco, California
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We loved our stay in Tulum. We had two rooms for our family. The luxury cabana was wonderful, lower level, great deck and large, spacious accommodations. The other was a beach house room which was on the upper level. This room was smaller with a small patio deck. I would recommend lower level rooms in the summer as the upper... More 

Helpful?
Thank KPH95
ElPezTulum, Manager at El Pez, responded to this review

Dear KPH95, Thank you for taking the time to share you experience with your fellow travelers and your kind words. We loved having you at El Pez as much as you loved staying wit us. We are happy that you enjoyed of the little details like the morning coffee delivered to your doorstep and the you enjoyed our food as... More 

Montreal
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first time to Tulum so we did not know what to expect. We ended up loving El Pez and Tulum and would definitely come back. There are definite pluses and (a few) minuses to staying at this hotel. We loved: the staff, the food, the drinks, the beautiful views, coffee delivered to the room each morning, the... More 

Helpful?
2 Thank Nadhub
ElPezTulum, Manager at El Pez, responded to this review

Dear Nadhub, We are static to read that fell in love with Tulum, El Pez and our precious Turtle Cove. We thank you for your feedback, our maintenance team has checked the issue and the leaking was resolved. We encourage our guests to let us know as soon as they notice an issue in their room in order to resolve... More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for our anniversary. The staff and concierge where SO friendly and helpful. Our room was pristine, perfect view and cozy. Food - unreal loved the tacos! The beach was in a separate small cove from the rest of Tulum beach and it was more rocky than normal but it was a small walk to... More 

Helpful?
3 Thank mplyley
ElPezTulum, Manager at El Pez, responded to this review

Dear mplyley, Thank you for your short and sweet review. We are static to read that you had such a great time staying with us. We agree with you on the perfect view, our little cove is an amazing natural setting perfect for contemplation. We look forward to your return! Sunny regards, Ara and the Pez family More 

Fairfield, Connecticut
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

El Pez was a great boutique hotel on a quiet beach, just at the front edge of the strip of hotels and restaurants running south along the coast below Tulum proper. The service was top notch, daily (included) breakfast and all other meals excellent, and was overall just a relaxing place. The pool was only average, but with our 6-month... More 

Helpful?
Thank to3moss
ElPezTulum, Manager at El Pez, responded to this review

Dear to3moss, Thank you for taking the time to share your experience with you fellow travelers. We are happy that you enjoyed our outstanding service and great food during your stay. We thank you for your feedback as it only makes us improve. We are one of the few properties in Tulum with a fresh water swimming pool, ours was... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

El pez was a great place to stay for a few nights while you tour Tulum! The awesome: The location is perfect alongside the coast in the middle of the beach side of Tulum. I appreciated getting an email before the stay for special requests to help make our visit better. I informed that it was our honey moon and... More 

Helpful?
Thank P C W
ElPezTulum, Manager at El Pez, responded to this review

Dear Mr. Wells, Firstly, please know that the safety of our guests is of the highest priority for myself and all of the El Pez team. We were monitoring the storm "Earl", its intensity, and its trajectory, very carefully for the days leading up to its eventual landing on the coast of Belize 200 miles south of Tulum. We were... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Airport Transportation
  • Free Breakfast
  • Multilingual Staff
  • Free Parking
Official Description (provided by the hotel)
El Pez evokes the feeling of a private villa on the beach, with all the amenities of a small boutique hotel. Featuring six Luxury Cabanas, four Sea Front King Rooms and Two Sea View King Rooms, suitable for solo travelers, couples and families, El Pez is situated at picturesque Turtle Cove, where the Mayan fisherman and pelicans create a visually stunning seascape from the hotel balconies and around the hotel grounds. The setting is both intimate and romantic and a stunning backdrop for weddings, family gatherings & romantic getaways. ... more   less 

Additional Information about El Pez

Address: Carretera Tulum a Boca Paila Km 5.5, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Price Range: $276 - $453 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — El Pez 4*
Number of rooms: 18
Reservation Options:
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Also Known As:
El Pez At Turtle Cove Hotel Tulum
Pez Ocean Palace Tulum
Hotel Style:
#1 Luxury Hotel in Tulum
#1 Family Hotel in Tulum
#3 On the Beach Hotel in Tulum
#6 Romantic Hotel in Tulum
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