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About
#14 of 223 hotels in Tulum
Location
4.9
Cleanliness
4.9
Service
4.9
Value
4.7
Travelers' Choice
GreenLeaders Platinum level
Olas Tulum is an intimate eco eight-suite boutique retreat villa tucked away along a private stretch of pristine beach in Tulum, Mexico. We only accept reservations in advance (we do not encourage walk-ins), thus ensuring that our guests privacy is absolutely paramount. Priding ourselves on our personalized approach to hosting our guests - whom are considered and treated as friends rather than clients, we attract a set of like-minded travelers who continue returning to our magical slice of paradise year after year. Due to our environmental consciousness and location, we cater to a group of forward-thinking, eco aware travelers that are ahead of the curve.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Yoga classes
Free breakfast
Beach
Bicycle rental
Airport transportation
Massage
Wifi
Rooftop terrace
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
Private check-in / check-out
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Room features
Private beach
Housekeeping
Private balcony
Safe
Kitchenette
Refrigerator
Bath / shower
Complimentary toiletries
Seating area
Bottled water
Clothes rack
Private bathrooms
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Hidden Gem
Ocean View
Languages Spoken
English, Spanish
Location
Full view
Contact
Boca Paila Rd, Tulum 77780 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $25/day
504Reviews21Q+A100Room tips
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If you're seeking some tranquility and intimacy, Olas is your place. Tucked away toward the end of the main strip along the beach front with all of the shops, restaurants, bars, and lodging is Casa de las Olas, so you're off the beaten path but still within walking distance of the action. With only 8 suites on the entire property, you get to know the staff—Mari, the cook who makes the most delightful breakfasts and lunches; Sara—the massage therapist and yoga instructor; and Dino, the kindest and most accommodating host who made us feel so welcome and at home for the duration of our stay. We already miss our daily interactions with him! The rooms are beautiful—so full of small touches, yet minimalist in nature due to Olas' commitment to environmental sustainability. If you're looking for basic and conventional, Olas is not your place. If you're looking for a slice of serenity and the ability to truly soak in nature's beauty that surrounds you, search no more.…
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Date of stay: May 2022
Value
Rooms
Service
Helpful
Olas has been my favorite hotel in Tulum for over 10 years. I have stayed there at least 5 times and have sent countless friends. Like many have said in their reviews, it was a gem in an ever changing Tulum. April 8, I brought 15 of my fiends to Olas, for a new mom retreat. All were either pregnant or new moms and we were seeking a restorative weekend. Over a month and half after booking out the property, the manager informing me that there was a new venue next door that occasionally played music. The cadence of the music was not always know and “some guests had no complaints about it while others did”…from their website it appeared there would be a ticketed event during one of the nights of our stay I asked the manager what I should do with the information and she let me know that she just wanted me to be aware. I appreciated her care and asked her to keep me posted on any developments with the venue prior to our weekend. (to which I got no updates until 1 day prior to arrival). Based on the tone of the conversations, I was not alarmed and expected some music … Upon arriving, we discovered that to describe what was happening as “music” was not accurate. The hotel was now home to a full fledged club that RAGED daily from 12pm to 2am with techno, Deep house and electric metal like music. To say the music was loud was the understatement of the century. The noise was soul penetrating. The vibrations made the pictures on the walls shake and earplugs along with noise cancelling headphones could not even DIM the insane decibels. Our ears literally hurt and chests beat from the vibrations. The inside of the room felt like standing in front of a speaker. In a million years, you would never expect that a hotel could or would operate next to such noise levels. Friday night, we managed as we expected some music. However on Saturday, the the volume and bass was sooo much louder, that several of my travel companions had panic attacks. Management was not on property for the ENTIRE weekend, and after we alerted them - re the gravity of the gravity of the situation, the would not accept our calls. Another woman who wasn’t part of our group was also horrified and left the hotel after not hearing back from the management. As we were 15 moms, there weren’t enough rooms to relocate us anywhere else and we were stuck for this torture for another night. While we really empathized with Olas as the music is not their fault, we felt that a refund for Saturday night was more that appropriate given that no one slept and we couldn’t participate in the next days programing as people weren’t feeling well. The management became defensive and aggressive noting that they had done their job and “managed our expectations”. Rather than offering compassion and acknowledging a horrible situation- all the owner kept harping about was that they had “managed our expectations”… 16 people chose to stay at the priority (including people outside our group) after the hotel “managed expectations” … clearly, based on that choice alone, they were not managed accurately as no one would ever consider staying at a night club. The owners complete lack of care for the actual experience of his guests and sole focus on his doing a good job in managing expectations was such misplaced energy. I will spare you more of the horrible details of what proceeded. A few lowlights *having the owner call me at 11:00pm and 5:33am to make sure I would pay the remainder of my bill. (They got worried we would skip out on paying the balance) *In the AM, prior to our flights, the staff was instructed to lock the gate & not let my group out out so that we would not leave without paying the balance of the invoice!! *the owner personally threatened me As I mentioned I’ve stayed here 5 times prior and have know management for over 10 years, which made all this even more painful and shocking. It seems that they are aware of the immense of what’s to come for their property and riding it to zero, without any care for their customers experience. This property IS a gem and the staff (Outside of the owners) that work on site are indeed wonderful, however as long as there is an operating club next door - this can not be treated as a hotel. YOU WILL NOT BE ABLE TO SLEEP or have a noise free stay here. The music = noise with heavy bass and the volume is loader than being at a concert. It was important that I shared this to ensure that no one else have this type of stay. It felt like torture. I am so sorry that this is happening to Olas however after how the owners treated my group, I can’t help but think that this might be a bit of karma.…
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Date of stay: April 2022Trip type: Traveled with friends
3 Helpful votes
Helpful
Just returned to Olas after 10yrs- and the upgrades still ticked all our boxes- beautiful, essentially private beach, peaceful setting, and and eco-friendly, small footprint. We stayed in the ocean suite with balcony. The room was simple yet spacious. Loved the view, breeze, and sound of waves with the sunrise stirring us awake in the morning (easy transition to the balcony hammock). The staff was very nice and so helpful with excursion recommendations.Meals were so fresh and delicious. The sunsets on the rooftop with amazing jungle views was the perfect aperitif to heading out for dinner. Won’t wait another 10 years to return!
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Date of stay: March 2022Trip type: Traveled as a couple
Helpful
Everything was top notch. The hotel is perfectly located with jungle around it and directly adjacent to the beach. The hotel is a bit secluded so you get peace and quiet, without traffic and without beach clubs. We stayed in a larger room directly facing the sea with a large spacious patio. The room was clean and fresh. At night we opened the doors to the sea and fell asleep to the waves crashing against the beach. The cool wind made the room always cool and nice. Dino who received us was super nice and very helpful. He did that little extra throughout our stay. He knows the best restaurants and bars and really made sure we enjoyed ourselves 100%. It wouldnt have been the same without him. Mari in the kitchen made the best breakfast every morning filled with love. Do not miss their lunch, it was also among the best we ate during our 10 days in tulum. Try their fish tacos, you will love it. One thing that really made the stay great was that the breakfast was served around a large table where all the guests could gather in the morning and could talk and share experiences with each other. We had the opportunity to meet many new people we would not have met otherwise. I recommend everyone to stay here when you come to Tulum if you want a nice quiet stay with the best service.…
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Date of stay: March 2022Trip type: Traveled as a couple
Helpful
I hadn't been to Tulum in four years and was excited to return. I'm so glad we chose Olas! Tulum has really grown a lot in the past few years and it was nice to be away from the crowds and action. The property is just gorgeous and steps from a pristine beach. Our room was lovely and well appointed. The hosts, Dino and Abby, were amazing and so friendly to talk to each day at breakfast - as were the other guests. It felt like a home away from home. Breakfast is included in the rate and their cook is wonderful - so much so that we ordered lunch every day at the hotel, too. Thanks Olas - and especially Dino and Abby - for making us feel welcome and taken care of.
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Date of stay: March 2022
Location
Cleanliness
Service
Helpful
Had a great stay. Beach and swimming wonderful. Has such a friendly low key atmosphere. Food and communal dining were great. Had a wonderful tour in the biosphere. Only downside was our room - junior suite. Choose a better one, they’re much nicer
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Date of stay: February 2022Trip type: Traveled as a couple
Room Tip: Good to have a car (we did). Otherwise you’ll end up spending a lot on taxis
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Helpful
Authenticity, it's a rare find but you will find it Olas. Magic place, exceptional crew and food. We found our dream place on earth. You wake up and fall asleep to the sounds of waves. In between, you have a beach so beautiful that it looks like a retouched postcard. But it is real.
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Date of stay: January 2022
Location
Service
Sleep Quality
Helpful
The noteworthy thing about Casa de Olas is, as a way to experience paradise, it is not so much like being in a hotel as being in a home environment, with the accompanying sense of comfort, and ease. The hospitality on top of the stunning beauty of the natural environment, removed from the hustle yet close enough to access the nearby amenities, made for a most memorable experience. Rob R.
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Date of stay: December 2021
Rooms
Cleanliness
Service
Room Tip: Room with balcony overlooking the beach
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Helpful
Las Olas is a truly unforgettable oasis. Every part of our stay was a unique and incredible experience. I still dream of the sounds of the ocean that fill your room at night. Everything at Los Olas is done with such attention to quality and beauty. The staff is exceptional and made a point of going the extra mile to ensure that our stay was the best it possibly could be. From the delicious food to sipping homemade pina Coladas on the beautiful beach, to the mezcal tasting while watching an incredible sunset, to the beautiful grounds – I highly recommend staying at Las Olas! I will be back!
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Date of stay: December 2021
Cleanliness
Service
Sleep Quality
Helpful
Las Olas is at the end of the strip in Tulum- a magical oasis away from the chaos. The beach is private and quiet. The food and hospitality are amazing. The staff helped us get reservations at highly desirable restaurants in town. We have returned three times and love it here. We cannot wait to escape the cold weather in Boston and head back to Las Olas!
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Date of stay: December 2021
Location
Cleanliness
Service
Helpful
PRICE RANGE
$443 - $2,094 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casa de las olas hotel tulum
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaTulum
NUMBER OF ROOMS
8
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Claim Your Listing Frequently Asked Questions about Olas Tulum
Which popular attractions are close to Olas Tulum?
Nearby attractions include Ocote Gallery (0.7 miles).
What are some of the property amenities at Olas Tulum?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Olas Tulum?
Top room amenities include a kitchenette, a refrigerator, and a seating area.
What food & drink options are available at Olas Tulum?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to Olas Tulum?
Conveniently located restaurants include Loco Tulum, Sushiclub Tulum, and Mexican Experience Tulum.
Are there opportunities to exercise at Olas Tulum?
Yes, guests have access to yoga classes during their stay.
Does Olas Tulum have airport transportation?
Yes, Olas Tulum offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Olas Tulum?
The staff speaks multiple languages, including English and Spanish.
Does Olas Tulum have any great views?
Yes, guests often enjoy the ocean view available here.