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The Yucatan Resort Playa Del Carmen, Tapestry Collection by Hilton

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Avenida 1, Norte Entre 30 Y 32, Playa del Carmen 77710 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1247)
360
Panoramas (9)
Dining (266)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 05/25/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton
Updated 05/25/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#58 of 295 hotels in Playa del Carmen
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton is an all-inclusive, adult-only resort located along Fifth Avenue in Playa Del Carmen. Our hotel offers a rooftop pool, snack bar, and on-site restaurant.
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Room & Suite (183)183
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Business Center with Internet Access
Couples massage
Adults only
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Rooftop bar
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Rooftop terrace
Baggage storage
Concierge
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Minibar
Cable / satellite TV
Flatscreen TV
Complimentary toiletries
Safe
Telephone
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
iPod docking station
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
City View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Book Direct for the Lowest Rates

Location

Full view
96Great for walkers
Grade: 96 out of 100
204Restaurantswithin 0.3 miles
24Attractionswithin 0.3 miles
1221Reviews114Q+A100Room tips
Traveler rating
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  • 27
  • 47
Time of year
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Popular mentions
MadeTwoTravel wrote a review Jun 16
Toronto, Canada78 contributions28 helpful votes
We stayed at the Yucatan Resort for 3 days and had the most wonderful time! The proprety is newly renovated and everything feels very modern. The food was incredible as well! We will definitely be back :)
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Date of stay: June 2021
Rooms
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Service
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Response from Social Media The Yucatán Resort, Sales at The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton
Responded yesterday
Dear Marianne T, Thank you so much for your stay at The Yucatán Resort Playa del Carmen, a Boutique Resort part of Tapestry Collection by Hilton, and thank you for taking the time to write such a kind review. We are so happy that your stay was up to your expectations and we hope this is the first of many more visits to come. Kind regards.
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Nick M wrote a review May 2021
3 contributions4 helpful votes
Hotel's Favorite
For those that haven't heard yet, this hotel was bought out by Hilton. It is now called the Yucatan Resort. Hoping it's as amazing as it was when it was Live Aqua! We LOVED it there! Based on the website, looks pretty much the same including the food and drink (and yes, it's still all inclusive- you can even upgrade the plan to have access to the restaurants and pool at Hilton Playa Del Carmen). Planning on going again this August!
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Date of stay: May 2021Trip type: Traveled as a couple
2 Helpful votes
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2010lovethesun wrote a review Jun 14
Boerne, Texas55 contributions54 helpful votes
We stayed for a long weekend and had a great time. We have stayed many times in downtown playa de Carmen but our first time to this hotel. They just switched from Live Aqua to Hilton Yucatan resort. They have 60 rooms and are right next to 5th avenue! Primo location. We arrived early and as diamond members we were able to get our room right away. The bell man gave us a tour of the entire hotel then escorted us to our room. Our luggage was delivered shortly after.... great super easy check in!! The rooms are very nice and spacious. Clean and new, up to Hilton standards. We did upgrade to “all inclusive plus” for one day which let us visit the Hilton playa de Carmen. Just ask the front desk. It’s only a 6 minute walk! We have stayed there before so we knew it was well worth the extra cost. The food and drinks... the food is fabulous especially for a all inclusive. Our food was always hot and presentation was spot on! A plus for us was room service is not your typical sandwich’s and pizza menu. They have 2 restaurants, that are open at different times. So you can order off the same restaurants menu for room service! Just save the menu link! That was the best, especially after a long day on the town! The only two small downfalls. First, The hotel is all outdoors so when it rains there is really nowhere to go and hang out. Second, the alcohol selection is limited. There is a $8 charge for many of the alcohol options that are included at other hotels we have stayed at. The staff is great. Thank you angel at the bar for the great drinks and conversations... and room service too!!! Manuel, the manager is very personalabble and talked to us a few times. He takes great pride in his hotel. We saw him helping staff on many occasions, he leads by example! Teresa the chef visited our table and made sure we we happy with dinner....there were so many staff that made our trip memorable. Don’t hesitate to book this great hotel! We will definitely return.
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Date of stay: June 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Social Media The Yucatán Resort, Sales at The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton
Responded 4 days ago
Dear 2010lovethesun, Thank you so much for choosing The Yucatán Resort Playa del Carmen, for you vacations, and thank you so much for taking the time to write such kind and complete review, as Hoteliers, nothing is more important to us than having our guests happy, and meet all their expectations. We sincerely hope that you visit us again soon, I'm sure you will find much better improvements. Thank you again.
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Me Tremblay wrote a review May 2021
Blainville21 contributions51 helpful votes
My husband and I stayed at the Yucatan and we LOVED our experience. It's a small boutique hotel with personalised service and you feel like family. It's the perfect location to walk out to 5th avenue and have a walk every night. The food, the room and the rooftop pool are very posh and quaint. We upgraded to the Master Suite All inclusive PLUS and it was worth every penny because we also had access to the Hilton. This hotel is perfect for adults who like to go out and explore everything this beautiful city has to offer.
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Date of stay: May 2021
Value
Service
Sleep Quality
Room Tip: upgrade to the Master suite
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1 Helpful vote
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Response from Alfredo Garcia, Owner at The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton
Responded 4 weeks ago
Dear Me Tremblay, Thank you so much for choosing our newly open resort and for taking the time to share your experience with the TripAdvisor community. Hearing that our team made you feel like family is the greatest reward as hoteliers, and I am thrilled to hear you enjoyed your master suite. Also, thank you for remarking on our privileged location and extended services when getting the All-Inclusive Plus. Thank you again for joining us in this new adventure. We sincerely appreciate your preference and hope that this is the first of many more visits in the future, we will be delighted to welcome you back.
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Chris H wrote a review Apr 2021
2 contributions1 helpful vote
Once again Live Aqua has gone above and beyond to make our visit so personal! Wow! Hit it out of the park! Thank you for making our 25th Anniversary so special! Makes sure to talk to Daniel to book a cabana! And don’t forget to request a diffuser for your room! The whole places smells like a high end spa!
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Date of stay: April 2021Trip type: Traveled as a couple
1 Helpful vote
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PRICE RANGE
$198 - $514 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
60
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Frequently Asked Questions about The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton
Which popular attractions are close to The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton?
Nearby attractions include Coralina Daylight Club (0.2 miles), Ambarte (0.3 miles), and Kitxen (0.2 miles).
What are some of the property amenities at The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton?
Yes, free parking is available to guests.
What are some restaurants close to The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton?
Conveniently located restaurants include Zitla Ceiba, Rockas Jamaican Kitchen, and Rey David Ristorante.
Are there opportunities to exercise at The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton located near the city center?
Yes, it is 0.3 miles away from the center of Playa del Carmen.
Are any cleaning services offered at The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton?
Many travelers enjoy visiting Zona Arqueológica Playa del Carmen (1.2 miles).