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The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton

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Avenida 1, Norte Entre 30 Y 32, Playa del Carmen 77710 Mexico
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Traveler (1541)
360
Panoramas (9)
Dining (329)
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About

#89 of 333 hotels in Playa del Carmen
Location
4.7
Cleanliness
4.8
Service
4.6
Value
4.4
Travelers' Choice
GreenLeaders Gold level
The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton is an all-inclusive, adult-only resort located along Fifth Avenue in Playa Del Carmen. Our hotel offers a rooftop pool, snack bar, and on-site restaurant.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Couples massage
Adults only
Rooftop terrace
Valet parking
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Poolside bar
Rooftop bar
Facial treatments
Foot massage
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Minibar
Cable / satellite TV
Flatscreen TV
Complimentary toiletries
Safe
Telephone
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
iPod docking station
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
City View
Languages Spoken
English, Spanish
1442Reviews133Q+A100Room tips
Traveler rating
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leeleetaylor1969 wrote a review Yesterday
2 contributions
This hotel is fabulous and the staff was phenomenal. I had the best experience. The food was great; location was the best literally on 5th Street; the rooms were spacious and gorgeous! Please check out this hotel!
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Review collected in partnership with Tapestry Collection by Hilton
Date of stay: November 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Karla Garcia, Owner at The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton
Responded today
It is a pleasure to read such a detailed summary of your visit to our beautiful resort. We sincerely appreciate the time you took to write this review.KG
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FdCpair wrote a review Jun 2022
16 contributions3 helpful votes
Hotel's Favorite
I was just re-reading the review I wrote for this place 9 months ago, and everything I wrote still holds true. Our second time here was even better than the first because we saw so many of the same smiling faces we saw last time, plus some new ones. Chef Crescencio (sp?) went WAY out of his way to do a very special culinary favor for us, and I don't think he even knew we were there this time for a delayed anniversary trip. I won't list everyone we enjoyed seeing because I would hate to leave out even one name of everyone who made our trip so fantastic, but because we arrived on what was only his second day, I will give a shout-out to Jonathan, who was doing a great job and still made time to appreciate my husband's concert T-shirts. Thanks to Ivan for the rum recommendation - we will be looking for that. As stated in my last review, potential guests should know this is not a mega-resort with endless food, drink, and entertainment options. But the quality and range of choices for food and drink was more than enough to keep us 100% happy all day every day, and the casual and mostly quiet environment was just our speed. Thank you to everyone there and we will see you soon. We won't stay anywhere else when we return to PdC.
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Date of stay: June 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Social Media The Yucatán Resort, Sales at The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton
Responded Jun 28, 2022
Dear FdCpair, thank you for choosing The Yucatán Resort for your well-deserved stay in Playa del Carmen, we are thrilled to learn you overall enjoyed your stay with us! Thank you for taking the time to share your recent experience with us. . We look forward to welcoming you many more times in a not too distant future. . Receive warm greetings from Playa del Carmen!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karon H wrote a review Nov 16
Kitchener, Canada4 contributions
From the minute we arrived at the hotel, we felt welcomed and appreciated. The staff and service are excellent. The food was tasty and elegant. The rooms are very clean and well maintained. This is a resort geared towards ensuring adults are enjoying every minute of their stay. A huge shout out to Daniel, Ivan and Epi for their warm, hospitiple service! Thank you to all the team for giving us a memorable trip!
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Review collected in partnership with Tapestry Collection by Hilton
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Karla Garcia, Owner at The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton
Responded 1 week ago
We appreciate the time you have invested in writing this beautiful review of your stay with us.KG
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Randy W wrote a review Nov 14
Tulum, Mexico8 contributions1 helpful vote
This is our second stay here in 2022 which says a lot! We are not normally all-inclusive guests, we normally do a VRBO and avoid the masses. That is what you get at this small intimate hotel is not anywhere near that as in most all-inclusive. The food, the service, and the property location is excellent. If you want a quiet place on 5th Avenue, this is not the place to stay. The music and clubs are not under the hotel's control so no fault of the property. If you want 5th steps off the lobby this is the place to stay. Special call out to the service staff including Nelson, Ivan, and all the crew who work their best 6 days a week to make our visit over the top. David and Sindy at the front desk are excellent representatives of the Hilton brand, kiddos to housekeepers (daily service) which is not very common post covid.
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Karla Garcia, Owner at The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton
Responded 1 week ago
Thank you for taking the time to share such a detailed description of your stay through this medium. Feedback from our guests is truly appreciated in our ongoing commitment to improve our service levels. KG
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RicW777 wrote a review Nov 8
Northbrook, Illinois67 contributions56 helpful votes
The Hotel and the staff were charming and overall did a great job. The food for a upper end All Inclusive Boutique Hotel was very disappointing. Menus so simple at both the Tapestry and beach Hilton were almost identical. No daily varying specials. Very little if any fresh fish selections and of course the upcharge for basically every steak or lobster. The room refrigerator was not once in 8 nights replenished back to the original findings. The room attendant did a great job of cleaning, but again not once in 8 nights did all of the towels get replenished without me having to call. A faucet in the bathroom sink was loose to its mount so it was difficult to operate without holding the faucet with one hand and moving the water control lever with the other. Enjoyed the rainfall showers with good water pressure and plenty of hot water. Toilet seat was loose on its mounting to the toilet so it would slide to the right and the left and again was not fixed in 8 nights. The security lock for the entry door, A blocking the opening type of device, was broken and again never repaired. The roof top was a enjoyable place, but most of the lounge beds covers have seen their days and should be replaced. Over all, the staff is what the hotel has going for itself. I highly suggest the all inclusive plus so that you can spend some time at the Hilton on the beach sister resort. At the Hilton beach front resort, the coffee shop-Ice cream parlor was a nightly stop for us, and a delight. The buffet had the good selections for breakfast and lunch. Did not have dinner in the buffet. Tried all of the restaurants at both resorts and the menus at all are remarkably similar and lacking in choices and fresh fish.
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Karla Garcia, Owner at The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton
Responded 2 weeks ago
Muchas gracias por sus detalladas sugerencias. Los comentarios de nuestros huéspedes son realmente importantes para nosotros y revisaremos cuidadosamente todas sus observaciones.Esperamos tener el honor de volver a recibirle y proporcionarle una experiencia realmente extraordinaria.KG
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Patricia R wrote a review Nov 7
Ocean City, Maryland18 contributions10 helpful votes
Shame on me for not doing more due diligence. This hotel is in the city, and not near the beach. The hotel is very nice, small, and the food was very good. The wait staff are the best. They made our stay more pleasurable with their wonderful attitudes, service, and making us feel special.
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Review collected in partnership with Tapestry Collection by Hilton
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Karla Garcia, Owner at The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton
Responded 1 week ago
Le agradecemos que se haya tomado el tiempo de compartir sus comentarios. Fue un placer ser sus anfitriones durante su reciente estancia KG
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alexa D wrote a review Nov 6
2 contributions
Loved this resort. Every meal was delicious with good variety. The spa was relaxing and Gabi gave a great massage. And the hotel is beautiful. My absolute favorite part was the staff though. Alejandro and Ivan went above and beyond to make our vacation perfect! They were so kind and attentive. It was hard to leave!
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Review collected in partnership with Tapestry Collection by Hilton
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Karla Garcia, Owner at The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton
Responded 1 week ago
Gracias por elegir The Yucatan Resort Tapestry Collection by Hilton como su anfitrión y por tomarse el tiempo de compartir su experiencia con nosotros. KG
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lawanda S. wrote a review Nov 2
2 contributions
Great location, delicious food & drinks, beautiful decor, awesome rooftop and it gets better....THE STAFF!! What an amazing group of people, truly an asset to the resort. Priscilla M., David O., Adam E. and Ivan are the best!!!
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Date of stay: October 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Karla Garcia, Owner at The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton
Responded 3 weeks ago
Le agradecemos que se haya tomado el tiempo de compartir sus comentarios. Fue un placer ser sus anfitriones durante su reciente estancia. KG
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Euphradia wrote a review Oct 2022
Lake George, New York107 contributions89 helpful votes
Had a short stay here so my wife and I could do some shopping in Playa. Arrived before checkin so told to come back in a couple hours. We went right downtown and went back more than 3 hours later and room was still not ready. Room was alright, luckily it faced apparently a quieter side and sleeping wasn't an issue. Coors Light in the fridge was comical. Nice big private bathroom was nice. Rooftop under construction so bar is make shift setup in the side room, the drinks were really good though. All meals from a menu, no buffet, but the food was very good, the chef is really helping to make this place. Dinner menu has a lot of seafood so we ate out one of the nights (not seafood people) and the second restaurant was only open days we weren't there which was disappointing. The lunch menu wasn't to bad and the breakfast menu was expansive. A few days for us was fine but I couldn't do a week. I agree with another reviewer that since it's under construction offer the sister resort pass at a discounted rate, that's a great idea. All the wait staff was very nice and attentive, great food and drinks always, and your cup didn't stay empty ever, Mexico service is second to none.
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Date of stay: October 2022
Rooms
Location
Service
Room Tip: There's a quiet side and a loud side.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Karla Garcia, Owner at The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton
Responded Oct 20, 2022
Nos gustaría agradecerle que haya elegido The Yucatan Resort Tapestry Collection by Hilton como su anfitrión en su reciente escapada a este hermoso destino. Fue un placer tenerle y apreciamos que se haya tomado el tiempo de compartir su experiencia en esta plataforma. / We would like to thank you for choosing The Yucatan Resort Tapestry Collection by Hilton as your host for your recent getaway to this beautiful destination. It was a pleasure to have you and we appreciate you taking the time to share your experience on this platform.KG
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Robert J wrote a review Oct 2022
Denver, Colorado2 contributions1 helpful vote
After an intense and very emotional 2022, my significant other and I needed a vacation. We needed relaxation, good food, and a stress free environment that allowed us to regroup and recharge. We finally decided to head towards the Riviera Maya, and since we both knew Playa del Carmen, we tried to avoid some known places. Still the choices are vast, and selecting the right place was not an easy task. I read reviews for hours, and we finally made the decision to go for The Yucatan Resort, a boutique all inclusive. The idea of a small all inclusive was appealing, plus the added value of adults only, gave us the final push to decide for this option. Here are my thoughts after eight wonderful days: The hotel is very pretty, well maintained and extremely well run (you can tell immediately). The room was lovely, roomy and luminous. I absolutely loved the shower! The food is extraordinary; they offer a set menu with a variety of delicious dishes. We have met the chefs (a few of them) very proud and friendly professionals that enjoy what they do. The drinks are top shelf and the bartenders are always giving you the good stuff- if you want something special, they will do it for you no problem. About the servers: I haven’t found a most dedicated, loving and engaging group of people in my whole life. We have enjoyed their company, help, and passion for their profession every day. We are so appreciative and grateful to them all. I would like to cite some names, but there are others equally amazing, including the front desk, housekeeping and pool area personnel. Special thanks to “Ivan, Jose, Javier, Nelson and Vicky”. The phrase “they made us feel at home” applies here for sure. I want to thank The Yucatan Resort in general for giving us such amazing and needed vacation, we are going to visit again for sure, and we are talking with all our friends about your hotel. We are grateful, happy and now “very relax” thanks to you all. Warmest Regards, R&K
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Karla Garcia, Owner at The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton
Responded Oct 20, 2022
En nombre de todo el equipo que conforma The Yucatan Resort Tapestry Collection by Hilton, nos gustaría agradecerle que se haya tomado el tiempo de publicar una reseña sobre su experiencia con nosotros. Ha sido un placer ser su anfitrión durante su reciente escapada a Playa del Carmen. / On behalf of the entire team at The Yucatan Resort Tapestry Collection by Hilton, we would like to thank you for taking the time to post a review of your experience with us. It has been a pleasure to be your host during your recent getaway to Playa del Carmen. KG
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$202 - $287 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Live Aqua Boutique Resort Playa Del Carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
60
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THE YUCATAN PLAYA DEL CARMEN ALL-INCLUSIVE RESORT, TAPESTRY BY HILTON - Updated 2022 Prices & Hotel Reviews (Riviera Maya, Mexico)

Frequently Asked Questions about The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton
Which popular attractions are close to The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton?
Nearby attractions include Coralina Daylight Club (0.2 miles), Sol Jaguar (0.2 miles), and Ambarte (0.3 miles).
What are some of the property amenities at The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton?
Conveniently located restaurants include La Vagabunda de la 38, Ferron's Jerk Chicken Av 10, and Rockas Jamaican Kitchen.
Are there opportunities to exercise at The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton?
Yes, guests have access to a pool and a fitness center during their stay.
Is The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton located near the city center?
Yes, it is 0.3 miles away from the center of Playa del Carmen.
Are any cleaning services offered at The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Yucatan Playa del Carmen All-Inclusive Resort, Tapestry by Hilton?
Many travelers enjoy visiting Zona Arqueológica Playa del Carmen (1.2 miles).