Love most things about this place. The best service we received was from Fernando and the gentleman who delivered our room service ( didn’t catch his name). Would definitely recommend this hotel if you’re traveling to Playa. Always ask for Fernando if you’re at the bar on the…
This is the second time we stay at Live Aqua (Playa del Carmen). We came the weekend of April 12, 2019, to celebrate our 5th wedding anniversary. The hotel is conveniently located on 5ta Avenida and just two blocks (5-min walk) from Mamitas, Kool, and Corali beach clubs. The…
Great rooms, great service and very friendly staff. The pool is nice and the bar is close. The beach is a short walk from the resort. Plan ahead, no activities offered by resort however, they do have someone to book tours for you.
My husband and I stayed here and it was wonderful, beds were comfortable, staff was excellent, food was great. The smoothie bar on the weekend was amazing. They made my birthday and anniversary wonderful. And the spa staff is awesome!!!
Great hotel, comfortable room, fantastic staff. A couple of things for the management to consider. 1. When I stayed 3 years ago the glasses where about twice the size. Much more convenient and less work for your bar staff. 2. The quality of the tapas was not as good as my…
"our room was located in 3rd floor and had no bad experience. quiet enough"
"If you want quiet, ask for a room away from Fifth Avenue."
"Ask for a room faceing AWAY from 5th street. 5th street is noisy!"
"All the rooms are large and clean."
"Rooms Away from the busy street are quieter"
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