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Live Aqua Boutique Resort Playa Del Carmen

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5a Avenida Esquina Calle 32, Playa del Carmen 77710 Mexico
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Traveler (1221)
360
Panoramas (9)
Dining (239)

About

#64 of 275 hotels in Playa del Carmen
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Live Aqua Boutique Resort's Playa del Carmen minimalistic architectural design becomes the canvas for Mexico's finest. Exquisite restaurants, stylish guestrooms, a rooftop infinity pool, contemporary art and authentic elements meet harmoniously to create an exclusive getaway for adults in the heart of Playa del Carmen's most iconic landmark, La Quinta Avenida. On your next Mexico vacation, stay on a 3-mile pedestrian strip filled with local culture, while being steps away from world-famous blue waters and the ambiance of renowned beach clubs. Feeling a bit adventurous? Our concierges will guide you on your quest to explore cenotes, archeological Mayan sites, water and adventure parks, Tulum and Cozumel Island, all just minutes away.
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Room & Suite (176)176
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Business Center with Internet Access
Couples massage
Adults only
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Poolside bar
Rooftop bar
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Rooftop terrace
Baggage storage
Concierge
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Minibar
Cable / satellite TV
Flatscreen TV
Complimentary toiletries
Room service
Safe
Telephone
VIP room facilities
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
iPod docking station
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Boutique
Languages Spoken
English, Spanish
1,212Reviews114Q+A100Room tips
Traveler rating
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Popular mentions
Evonnia T wrote a review May 2020
4 contributions2 helpful votes
I had the most amazing massage at live aqua boutique resort and playa del Carmen. My massage therapist was the best, JUPITA took care of me each time I had a massage. Why did I choose her everytime? Her massage skills & techniques were exactly what I needed. It was my Birthday celebration and SPA was what I wanted. To stumble upon LUPITA was a goldmine!!! The staff was VERY ATTENTIVE and acknowledged me for my birthday, with drinks & treats!! If you stay here, PLEASE visit the spa, you will not be disappointed....
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Date of stay: February 2020Trip type: Traveled solo
2 Helpful votes
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dvprks wrote a review Apr 2020
Toronto, Canada2 contributions3 helpful votes
We stayed at Live Aqua in early March 2020. We really enjoyed the boutique aspect of the property, the small number of guests allowed us to have a relaxing stay. Although there are fewer restaurant/bar options than larger resorts, we had no issues getting food or drinks during our stay. On top of that we were really pleased with the quality of both the food and drinks. Initially we were concerned that noise may be an issue due to the location of the hotel but we had no problems at night. Our room was great - bed was comfortable, nice big walk-in shower, minibar stocked daily, etc. The central location of the hotel was great as well as it lets you explore the surrounding city and easily get to the beach. A big thanks to the staff who made our stay so enjoyable and a BIG shoutout to Fernando who took care of us during the week. Fernando remembered our names from day 1 and always made sure we were well taken care of anytime we were poolside or at the rooftop bar. Would definitely recommend to couples looking for a relaxing, kid-free getaway. Hope to be back again!
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Date of stay: March 2020
2 Helpful votes
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Response from AIfredoSantamaria, General Manager at Live Aqua Boutique Resort Playa Del Carmen
Responded Apr 27, 2020
Allow me to thank you for the time you spent writing this wonderful review of Live Aqua Boutique. It warms my heart to read that we have surpassed your expectations and that you went home more than satisfied with your experience. Comments like yours motivate us to continue the hard work in order to obtain great results. We look forward to having you back soon, Greetings, In laa'kech! Alfredo Santamaria General Manager
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Marco1tx wrote a review Apr 2020
McKinney, Texas28 contributions38 helpful votes
I love this hotel. Stayed here for the first time June 2019 and have been back to stay twice since then - even though I now live in Playa del Carmen. I often go there on a day pass too to enjoy the pool and the Sushi restaurant.
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Review collected in partnership with this hotel
Date of stay: December 2019Trip type: Traveled solo
2 Helpful votes
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Response from AIfredoSantamaria, General Manager at Live Aqua Boutique Resort Playa Del Carmen
Responded Apr 17, 2020
Dear Marco, I am delighted to read your kind words about the great service provided by our staff and that we exceeded your expectations for this special occasion. Thank you so much for your kind words and for choosing us every time. This is your home and we do hope to have the privilege to host you once again in the near future, Sincerely, In laa'kech! Alfredo Santamaría General Manager
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GoodSob77 wrote a review Apr 2020
Aveley, United Kingdom13 contributions11 helpful votes
We’ve stayed in some amazing hotels in Mexico before this is not one of them. The room was spacious with a big bed which was very comfortable but the linen was shabby with holes and stains. The balcony door was very difficult to open and it didn’t lock properly. The bathroom towels looked like they had been chewed on by rats. Seriously get some new towels! The air con broke on the 3rd night but we didn’t realise until the morning after a very hot night. Turns out, the maid had been in and left our balcony open a bit and I got severely bitten by mosquitoes. Took a day to fix it and we were given another room for the night however, we didn’t get a wink of sleep as at around 2am construction started below our room. You won’t sleep without earplugs due to the noise pollution from 5th Avenue. The restaurant, El Mural is the only restaurant and rotates between 4 menus. Food portions are minimal but nicely presented. The breakfast is buffet style but you can also order eggs. The service in El Mural was lacking sometimes, especially at night and the waiters were not able to cope. People had to get up and pour their own drinks! The rooftop pool serves good food that arrived quickly. The staff, in particular Fernando and Ivan really looked after us. Sun-beds were filthy and the music was far too loud so we spent most of time at Esmeralda beach which is about a 20 minute walk away. There were ants in our room and there were ants crawling over the breakfast buffet table on our last day.
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Date of stay: March 2020
2 Helpful votes
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Response from AIfredoSantamaria, General Manager at Live Aqua Boutique Resort Playa Del Carmen
Responded Apr 6, 2020
First and foremost, please accept my sincere apologies for not being able to fulfill your expectations during your recent visit . It is my deepest regret to read that you went through so many inconveniences during your stay; I assure you that the circumstances you described are not typical with the high standards that we strive to provide. Every feedback we receive is very valuable for us as it is our most reliable source to locate areas we have to work at in order to meet our guests expectations. Although we find that the vast majority of our guests love the friendly and quality ambiance that Live Aqua Boutique has to offer, we agree that perfection can only be achieved by every day efforts and improvement. Do not hesitate to contact us, should you decide to return, for any pre-arrival arrangements we can assist you with. Warm Greetings, In laa'kech! Alfredo Santamaria General Manager
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Michele G wrote a review Mar 2020
31 contributions17 helpful votes
+1
Wow! Right on 5th Avenue is a boutique hotel that offers a stunning view on the rooftop. After perusing all the shops, this place is perfect to end the evening with friends or as a couple. Enjoy your favorite cocktail and let all your worries disappear.
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Date of stay: March 2020
2 Helpful votes
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Response from AIfredoSantamaria, General Manager at Live Aqua Boutique Resort Playa Del Carmen
Responded Apr 6, 2020
Dear Michele, allow me to express my appreciation for taking the the time to share your review about your recent stay with us. We are honored to have been your hosts and I am glad to read that you overall experience was very enjoyable. We are looking forward to welcome you back in the not too distant future. Warm Greetings, Alfredo Santamaria General Manager
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PRICE RANGE
$198 - $514 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
60
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Frequently Asked Questions about Live Aqua Boutique Resort Playa Del Carmen
Which popular attractions are close to Live Aqua Boutique Resort Playa Del Carmen?
Nearby attractions include Coralina Daylight Club (0.2 miles), Ambarte (0.3 miles), and Quinta Alegria Shopping Mall (0.3 miles).
What are some of the property amenities at Live Aqua Boutique Resort Playa Del Carmen?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Live Aqua Boutique Resort Playa Del Carmen?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Live Aqua Boutique Resort Playa Del Carmen?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Live Aqua Boutique Resort Playa Del Carmen?
Yes, free parking is available to guests.
What are some restaurants close to Live Aqua Boutique Resort Playa Del Carmen?
Conveniently located restaurants include Rockas Jamaican Kitchen, Senor Frog's Playa del Carmen, and 500 Gramos Grill.
Are there opportunities to exercise at Live Aqua Boutique Resort Playa Del Carmen?
Yes, guests have access to a pool and a fitness center during their stay.
Is Live Aqua Boutique Resort Playa Del Carmen located near the city center?
Yes, it is 0.3 miles away from the center of Playa del Carmen.
Are any cleaning services offered at Live Aqua Boutique Resort Playa Del Carmen?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Live Aqua Boutique Resort Playa Del Carmen?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Live Aqua Boutique Resort Playa Del Carmen?
Many travelers enjoy visiting Zona Arqueologica Playa del Carmen (1.2 miles).