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Grand Sunset Princess All Suites Resort

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Grand Sunset Princess All Suites Resort
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8,343 Reviews from our TripAdvisor Community

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Showing 6,891: English reviews
Montreal, Quebec, Canada
Reviewed July 15, 2012

My family and I spent 7 days at this hotel in a platinum class and was served like everyone else. We were booked in smoking rooms when i specificaly requested two non- smoking rooms.Room cleaning is poor. Food is average to poor, even diners (à la carte) They boiled the steaks rather then put them on a grill. At breakfast,...

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2Thank 706Voyageur2012
Edmonton
Reviewed July 15, 2012

My husband and I picked the Grand Sunset Princess because of the price. We had previously stayed in an amazing resort in the Riviera Maya, so we were a little worried that we wouldn't have as much of a good time in a cheaper resort. However, we were amazed at the quality of the resort. We stayed there the first...

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2Thank MrsKangroo
Highlands Ranch, Colorado
Reviewed July 15, 2012

The resort was great! The Positive -- Staff was attentive, Everything well maintained and kept clean. The resort had enough variety and activities in-house that we did not feel the need to leave to have fun. Not Perfect though -- Dining schedules were a bit confusing at first (which restaurants were open when) and unless you planned at least 3...

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1Thank Douglas_Heiser
Laval, Canada
Reviewed July 15, 2012

where to begin the resort spectacular the service hands down amazing the people fantastic we went for our 25th Anniversary we took the Platinum package which i suggest to everyone for a few dollars more no worries about anything the room we were at were walking distance to the beach and to go to the main lobby we had a...

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4Thank SorrentinaS
Hamilton, Canada
Reviewed July 15, 2012

This was the best resort I have been to it was my girlfriend and I that went for one week randomly and I must say best choice by far. Rooms are big with nice bathrooms always serviced by maids and fridge always full we had the swim out and it was a nice to go out for a midnight swim....

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Thank philllip
Lawton, Oklahoma
Reviewed July 13, 2012

Room very nice, hot tube on the balcony, fridge stocked everyday soda,water, beer,.There is a bottle of tequila,whiskey,voda and champane in your room as well as a fresh fruit basket.We had room service every nite as a mid-nite snack, which is included no extra charge for room service. Bed not to comfortable. Food 3 Buffets and 5 restaurant very good...

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2Thank dalenotti
Edmonton, Canada
Reviewed July 12, 2012

My husband and I stayed here for two weeks, for our honeymoon. Here are my thoughts: Facilities/Grounds/Pools: Great! Nice landscaping, very well maintained. I liked the little huts over the ponds. There were lots of pools, though none for serious swimming. The resort wasn't as big as I thought it was going to be, based on the reviews I'd read....

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4Thank Kipnus
Niagara Falls, Canada
Reviewed July 12, 2012

I stayed at this resort in Febuary. I booked a junior yuakatan suite as they had internet in your room which I checked regularly for my business which I left my son in charge of. The internet didn't work the entire week I was there. I asked them to fix it and they said they were working on it all...

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5Thank Rose T
Chicago, Illinois
Reviewed July 11, 2012

I stayed at this resort for the July 4th holiday and would visit again only for the hotel staff that was 24/7 on their toes maintaining this massive property. The restaurant and bar staff was also very friendly. We stayed in a Jr. Suite and was worth every penny. If we could have upgraded to Deluxe or Villa room, it...

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4Thank TChicago2012
Toronto, Canada
Reviewed July 10, 2012

We went to grand sunset princess last week of june. I'll try to make this short and sweet. If you have been reading reviews, most of them are pretty accurate. Resort is massive. Probably 10 minute walk from one end of the resort to the other. Beach is not good, very rocky. As others have posted, if you bring water-shoes,...

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7Thank tonyh274
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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free Internet
  • Free Parking
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Grand Sunset Princess All Suites Resort

Address: Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $170 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sunset Princess All Suites Resort 5*
Number of rooms: 674
Reservation Options:
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Also Known As:
Grand Sunset Princess All Suites Resort And Spa
Grand Sunset Princess All Hotel Playa Del Carmen
Grand Sunset Princess Hotel
Grand Sunset Princess Review
Grand Sunset Princess Mexico
Grand Sunset Princess Resort
Grand Sunset Princess All Suites Resort Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#28 Green Hotel in Playa del Carmen
#41 Top resorts Hotel in Playa del Carmen
#44 Luxury Hotel in Playa del Carmen
#50 On the Beach Hotel in Playa del Carmen
#58 Romantic Hotel in Playa del Carmen
#66 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travelers have asked, with answers from Grand Sunset Princess All Suites Resort staff and other travelers.
1,088 questions
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Brooklyn, New York
over a year ago

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Questions? Get answers from Grand Sunset Princess All Suites Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Platinum suites were great, we had a south facing room - which was away from the pool.”
 of 5 bubbles F5164TQsusant, 2 days ago | Read review
“Platinum has about 16 rooms with a view out of 100”
 of 5 bubbles jeffcV8930AD, 3 days ago | Read review
“For couples the Laguna Villa Suites are the way to go”
 of 5 bubbles georgiam302, 4 days ago | Read review
“Just enjoy, it was wonderful”
 of 5 bubbles A3433WNkathyh, 4 days ago | Read review
“If you want to be close to the beach, ask for a room in the building near the beach NOT the lobby.”
 of 5 bubbles 639sunny, 4 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question