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Grand Sunset Princess All Suites Resort

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Traveler (10619)
Pool & Beach (2209)
Room & Suite (1899)
Overview
  • Excellent47%
  • Very good31%
  • Average13%
  • Poor5%
  • Terrible4%
Travelers talk about
“sports bar”(859 reviews)
“fondue”(556 reviews)
“riviera side”(365 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
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Reviews (9,790)
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8,078 results
Traveler rating
3,399
2,598
1,161
518
402
Traveler type
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LanguageEnglish
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3,399
2,598
1,161
518
402
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All reviewssports barfondueriviera sideplatinum sectiona la cartesmama miaplatinum loungesunset buffetlas olasplatinum packagedeluxe junior suitele fleurchill out barcooking showwater shoesprivate poolseafood
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3,791 - 3,795 of 8,078 reviews
Reviewed July 30, 2014

I brought my 2 teenage daughters to this resort for a family trip for a week. First off, I would like to say that this resort is very clean, they offer a variety of foods ( a la carte being better than the buffets), many...More

3  Thank Cdavid_13
Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded August 1, 2014

Dear Guest, Many Thanks for sharing your experience with us and with other TripAdvisor Travelers. I appreciate the time you took to write about us, your feedback is very important to improve the opportunity areas we might have. One of our top priorities is that...More

Reviewed July 29, 2014

My husband, myself, our son, and our good friends and neighbors stayed at this GORGEOUS resort December 2011. This property is just stunning. I really can NOT find the proper words to do The Grand Princess, Playa del Carmen justice. The grounds are spectacularly groomed!...More

5  Thank EZeastcoast
Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded August 1, 2014

Dear Guest, We would like to thank you for invert your time in this review. Your constructive words are greatly appreciated as we are certain your review will prove invaluable to other travelers. It is nice to hear that you enjoyed our facilities and services....More

Reviewed July 29, 2014

This was our second visit to the Sunset Princess and it was even better than the first time. I'll give you as much scoop as possible. First thing it is Big, from the front lobby to the ocean it is quiet a walk. However the...More

4  Thank white1960
Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded August 1, 2014

Dear white1960, We would like to thank you for invert your time in this review. Your constructive kind words are greatly appreciated as we are certain your review will prove invaluable to other travelers. It is nice to hear that you enjoyed our facilities and...More

Reviewed July 28, 2014

Our group of 8 spent a week at the Grand Sunset for a Vow Renewal ceremony for our 30th wedding anniversary. We had 3 rooms-2 platinum suites and 1 junior suite. This is our 4th Apple Vacation booked all inclusive trip so we have an...More

7  Thank kjorn
Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded July 30, 2014

Dear kjorn, Thank you for taking the time to share your experience with us; we dearly appreciate your confidence. We are glad to learn that you enjoyed the friendliness of our team, our maintained grounds and our location. However, we deeply lament that our gastronomy,...More

Reviewed July 28, 2014

Price was right. If anyone complains about the cleanliness of the grounds immediately ignore their review. The grounds are spotless. We came to lay out at the beach and hang out at the pool. The beach is much nicer this year with the vendors gone....More

3  Thank tigag
Response from Obed C, Gerente at Grand Sunset Princess All Suites ResortResponded July 30, 2014

Dear Guest, We would like to thank you for bringing to our attention your comments about your stay in our Hotel. All feedback from our guests is valued, to ensure that we maintain and deliver the level of service expected from us. We would like...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Free Internet
Free Parking
Spa
Breakfast included
Hotel Amenities
Room Service
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
$172 - $352 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Green Hotel in Playa del Carmen
#42 Top resorts Hotel in Playa del Carmen
#51 Family Hotel in Playa del Carmen
#53 Luxury Hotel in Playa del Carmen
#58 Romantic Hotel in Playa del Carmen
#64 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$172 - $352 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Green Hotel in Playa del Carmen
#42 Top resorts Hotel in Playa del Carmen
#51 Family Hotel in Playa del Carmen
#53 Luxury Hotel in Playa del Carmen
#58 Romantic Hotel in Playa del Carmen
#64 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveler (10619)
Pool & Beach (2209)
Room & Suite (1899)
Dining (642)
Family and Play Areas (84)
Business Center & Event Rooms (48)
Amenities (25)
Questions & Answers
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WaitingonaDeal
April 17, 2018|
AnswerShow all 2 answers
Response from BUDDYV | Reviewed this property |
Book Laguna or Platinum Laguna is adults only This resort is not all that quiet though. We switched to Privilege Aluxes on Isla Mujeres just off the coast from Cancun. 120 rooms vs 1400 No blaring music and 10 times... More
1
Vote
Flange77
April 16, 2018|
Answer
Response from DeeM2017CAD |
Yes they do so delicious! Try the dirty Monkey
0
Votes
Cathy I
April 16, 2018|
Answer
Response from Bgully |
Travel straight approximately 45 minutes from airport.
1
Vote
Room Tips
"Do not get a first floor."
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"The closer to the Main reception the quieter."
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"every room is great."
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"If you want quiet, ask for garden side vs pool side. I was in building 3 Sunset garden and loved it."
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