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Grand Sunset Princess All Suites Resort

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7,586 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Sunset Princess All Suites Resort
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Showing 6,279: English reviews
Toronto, Ontario, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 13, 2012

An honest review on the Grand Sunset Princess: We just got back from the resort and we had an AMAZING TIME. There are some reviews out there but bare in mind that opinions are subjective. My opinion is that some people may be quite picky and are expecting the type of service that a Sandals resort may have. If that... More 

Helpful?
1 Thank Amanda H
Colorado Springs, Colorado
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 11, 2012

My wife and I went on our 1st all inclusive vacation here. We were very pleased. The room was nice. People were friendly. Beach was great. Pools were nice. Many restaurants to choose from, the food was average nothing bad or great. We were already talking about returning while we were there, really we have no complaints. Before you book,... More 

Helpful?
3 Thank Joe B
Toronto, Canada
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed October 10, 2012

When i visited this resort in June 2011 the weather was horrible it rained for the entire week, the food was alright it was nothing special. I found that a lot of the people working at the resort were not very inviting and could not speak English very well. The resort itself is nice, the only downside was that there... More 

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2 Thank Ashley G
Niagara Falls, Ontario, Canada
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed October 9, 2012

It started a month before our vacation to Mexico with an email to this hotel asking for king beds in our Platinum suites for us and another couple travelling with us. I received a response indicating our file had been updated with the request. Upon arrival at the Platinum check in counter we were advised that indeed both rooms had... More 

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7 Thank Sabrina L
montreal
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed October 9, 2012

My husband and I were there to celebrate our 20th anniversary. The resort is immaculate, they were working 24 hrs a day to clean and maintain it. The marble floors are so beautiful. It rained while we were there and yes, it is slippery when it is wet, but i did not find these were worse than any other type... More 

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5 Thank Chick_with_legs
Grande Prairie, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed October 7, 2012

We went as a group of 4 to this resort in april 2012. It was an amazing vacation the grounds are spectacular, the rooms are very beautiful and the pools are gigantic. When we first arrived it was a little busy but still very quick to check in. We had a room close to the lobby so it was nice... More 

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9 Thank Danielle D
Lewisville, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 7, 2012

I recently spent another great vacation the the Grand Sunset Princess with my new bride. I first discovered this great hotel 3 years ago when I went there with on a work trip and I must say, I love it. First off, yes it is big. Which I like because there is always more to do. Weather you want to... More 

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6 Thank pdetx
Quispamsis, New Brunswick, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed October 5, 2012

I was with a group of 9 women and we stayed in the Grand Yucatan adults only section. We had the swim out rooms and loved it! There was hardly anyone at the pool in this section - maybe we scared them away :) Leticia who works the bar there was wonderful! She even delivered a tray of drinks to... More 

Helpful?
4 Thank Katherine M
Richmond, Canada
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 4, 2012

I stayed at this hotel from Sep 23-30 for my first time visit to cancun. I booked the platinum suite because I wanted the jacuzzi in my balcony. But I was pretty disappointed when i arrived, the jacuzzi is sooo dirty that i just don't want to touch it at all. Anyway, the advantage of platinum package is that your... More 

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5 Thank beelau
San Diego, California
Level Contributor
111 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed October 4, 2012

This was our 3rd time to Cancun, 1st time at The Grand Princess. We were there from Sept 25-Oct 2, 2012. We had such an amazing time we are already planning on returning next year. Upon check-in, we were upgraded to the jr. suite with separate jacuzzi tub with jets. Yay! The resort is big and beautiful. The grounds are... More 

Helpful?
3 Thank BBDoll619
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free Internet
  • Spa
  • Free Breakfast
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
  • Free Parking

Additional Information about Grand Sunset Princess All Suites Resort

Address: Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $175 - $483 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sunset Princess All Suites Resort 5*
Number of rooms: 674
Reservation Options:
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Also Known As:
Grand Sunset Princess All Hotel Playa Del Carmen
Grand Sunset Princess All Suites Resort And Spa
Grand Sunset Princess Hotel
Grand Sunset Princess Review
Grand Sunset Princess Mexico
Grand Sunset Princess Resort
Grand Sunset Princess All Suites Resort Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#23 Business Hotel in Playa del Carmen
#40 Top resorts Hotel in Playa del Carmen
#42 Luxury Hotel in Playa del Carmen
#50 On the Beach Hotel in Playa del Carmen
#60 Romantic Hotel in Playa del Carmen
#66 Family Hotel in Playa del Carmen
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