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1/5/2018 1/6/2018
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    Grand Sunset Princess All Suites Resort

    Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
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    1/5/2018 1/6/2018
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     66 people are viewing this hotel
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    $291
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    Traveler (10023)
    Pool & Beach (2137)
    Room & Suite (1651)
    Overview
    • Excellent46%
    • Very good31%
    • Average13%
    • Poor6%
    • Terrible4%
    Travelers talk about
    “sports bar” (802 reviews)
    “fondue” (506 reviews)
    “sunset side” (381 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Write a ReviewReviews (9,190)
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    1 - 5 of 7,555 reviews

    Reviewed yesterday

    We’ve been to a few resorts in the Myan Riviera and this is right up there. The room was wonderful with lots of space and great counter area in the bathroom. We were in a delux junior suite on the top floor. The balcony was...More

    Review collected in partnership with this hotel
    Thank Jim K
    Reviewed yesterday

    We apreciated the service of Sebastian, Lorena and Alejandro at the Platinum Grand Sunset reception, also Demetrio & Alex at night. Very good service.Also we most apreciated the service of Fausto at snack Sunset and greatly enjoy the service of Lupita Conde at the Platinum...More

    Review collected in partnership with this hotel
    1  Thank Sylviek
    Reviewed yesterday

    Outside of one incident at hibachi,all went well. Management has to stop telling customers that their employees will pay the difference when things go wrong. Obviously we are not going to let employees absorb the cost when they make very little in pay. Management needs...More

    Review collected in partnership with this hotel
    1  Thank robertjM7511BJ
    Reviewed yesterday

    Our trip was outstanding. We stayed in Platinum suites and thoroughly enjoyed our entire trip. I will include the very few negatives at the end. As Platinum guests we had access 24 24/7 concierge, 24/7 room service, a private pool with butler service, well too...More

    1  Thank Jerry R
    Reviewed yesterday

    Overall the resort is nice. Would not go back again until changes are made. The room furniture needs replacement as it is old and broken. Room fridges don't all work and the front desk people are of no help at all. You would get more...More

    Review collected in partnership with this hotel
    Thank roger_neal55
    Fairmont Mayakoba
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    #11 of 214 hotels in Playa del Carmen
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    Grand Velas Riviera Maya
    3,323 reviews
    #3 of 214 hotels in Playa del Carmen
    0.6 mi
     
    Sandos Caracol Eco Resort
    13,124 reviews
    #83 of 214 hotels in Playa del Carmen
    0.7 mi
     
    Platinum Yucatan Princess All Suites & Spa Resort
    5,837 reviews
    #62 of 214 hotels in Playa del Carmen
    0.2 mi
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Free Internet
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • $190 - $458 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #29 Green Hotel in Playa del Carmen
    • #42 Top resorts Hotel in Playa del Carmen
    • #47 Luxury Hotel in Playa del Carmen
    • #54 On the Beach Hotel in Playa del Carmen
    • #58 Romantic Hotel in Playa del Carmen
    • #66 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com and TripOnline SA so you can book your Grand Sunset Princess All Suites Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Sunset Princess All Hotel Playa Del Carmen ,
    • Grand Sunset Princess All Suites Resort And Spa ,
    • Grand Sunset Princess Hotel ,
    • Grand Sunset Princess Review ,
    • Grand Sunset Princess Mexico ,
    • Grand Sunset Princess Resort ,
    • Grand Sunset Princess All Suites Resort Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveler (10023)
    Pool & Beach (2137)
    Room & Suite (1651)
    Dining (610)
    Hotel & Grounds (5592)
    Bathroom (195)
    Family and Play Areas (82)
    Business Center & Event Rooms (47)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 214 hotels in Playa del Carmen
    Sandos Caracol Eco Resort
    13,124 reviews
    .72 miles away
     
    Grand Velas Riviera Maya
    3,323 reviews
    .60 miles away
     
    Platinum Yucatan Princess All Suites & Spa Resort
    5,837 reviews
    .17 miles away
     
    Fairmont Mayakoba
    4,275 reviews
    1.16 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Julie M
    December 12, 2017|
    AnswerShow all 2 answers
    Response from Joyce834 | Reviewed this property |
    They told us it was $50US per person to eat at the Chill out. Did not say anything about that allowed us to use the beach. Most of the days we were at the resort the Chill out was fully booked for private weddings, that may... More
    1
    Vote
    wcurr
    December 11, 2017|
    AnswerShow all 2 answers
    Response from Brandon H | Reviewed this property |
    You can use both but USD is preferred
    0
    Votes
    schutzgs
    December 7, 2017|
    Answer
    Response from Joyce834 | Reviewed this property |
    I didn't see anything specified as gluten free but there was a wide selection of food in the buffets.
    0
    Votes
    Room Tips
    "Loved the third floor balcony with the thatched roof."
    Read review
    "With Sunwing Nov 14 to 28"
    Read review
    "Spend extra to go Platinum"
    Read review
    "Deluxe Junior Suites are a bit more centrally located."
    Read review
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