We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Grand Sunset Princess All Suites Resort

Show Prices
Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Grand Sunset Princess All Suites Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

8,178 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 6,751: English reviews
Ottawa, Canada
Reviewed yesterday NEW

We just returned today and I would like to comment on our first trip to Mexico. My husband and I both found this resort to be absolutely beautiful!!! Considering its massive size we couldn't believe how well kept and spotless it is. Every inch of this place is wiped, raked, washed etc. Rooms are a perfect size and kept very...

 Report
Helpful?
Thank 1LisaF1
Toronto
Reviewed yesterday NEW

We just arrived home last night. We had a week long vacation booked through Sunwing Vacations. I will review Sunwing Airlines Separately. We booked the Grand Sunset Platinum we actually ended up staying in the Grand Riviera Platinum. It is all one resort with full access to the resources of what is really one resort. It was just my wife...

 Report
Helpful?
1Thank Toronto-JohnnyV
Apollo, Pennsylvania
Reviewed 2 days ago NEW

We stayed at the Platinum suite at the resort.. Thought we had scheduled a ocean front room but, there was so many trees blocking the view that you could not see the ocean. The resort is very beautiful, very well maintained.The resort is very big, if you like to walk, you will love it. There is a shuttle every 15...

 Report
Helpful?
1Thank Karen M
Reviewed 2 days ago NEWvia mobile

This was our 4th time at this resort and once again we cant wait to go back. The grounds are beautiful as always, buffets were decent, a la carte restaurants were great as usual, aside from 2 specific waiters we had (Jose in la hacienda who was too focused on a table of young girls and the other freddy in...

 Report
Helpful?
Thank WWEDADDYOF2
Ontario
Reviewed 3 days ago NEWvia mobile

Unfortunately, the Grand Sunset Princess has seen better days. I was there 4 years ago and it still had some polish. I would no longer categorize this resort as "5 star" The rooms and hotel decor are in desperate need of an update. Paint on the walls is scuffed and unkempt looking. The furniture is scratched and dented and very...

 Report
Helpful?
Thank beversOntario
Reviewed 3 days ago NEW

I had an amazing experience! Rooms- Very clean and comfortable great accomodations! Resort- Huge resort with lots to see very clean and well kept. A little heads up for the coaties who run around the resort but are super friendly! :) Food- buffet was ok sometimes the food was cold and there wasnt much variety but the restaurants a la...

 Report
Helpful?
Thank Dania D
Sioux City, Iowa
Reviewed 3 days ago NEWvia mobile

The check in is giving me a BAD impression!!!!! Hope it gets better! Have been waiting over 30 minutes for my 3:00 check in- I was told that at 12:30..... now have to wait another 30 minutes . . . Not sure if it will happen.

 Report
Helpful?
Thank Katherine H
Sainte-Catherine, Canada
Reviewed 3 days ago NEW

WOW!!!! The bus ride from the airport with Sunwing was fantastic, then the arrival to the Grand Sunset was breathtaking. The resort is humongous with 7000 rooms, 7 pools, 7 restaurants and a lot of entertainment. There is a kids area with a pool, and someone entertaining the kids all day long. The rooms are spotless clean, the maids are...

 Report
Helpful?
1Thank Gina C
Vancouver, Canada
Reviewed 4 days ago NEW

I thought the resort was extremely clean as were the rooms and restaurants. The staff were very polite and treated our group really well. The pools were fantastic and the walk to the beach took about 4 minutes. The room we had was on the ground floor and we heard very little noise and the room staff were accommodating about...

 Report
Helpful?
2Thank Thewedding55
Reviewed 4 days ago NEW

Resort: I’d like to start by saying the resort is gorgeous, but HUGE. The landscaping and cleanliness of the grounds were impeccable! The staff members were constantly trimming trees, cutting grass, cleaning walkways and making sure everything was perfect. The size of the resort isn’t a problem if you don’t mind walking. We stayed somewhat in the middle of the...

 Report
Helpful?
1Thank Lauren D
Questions? Get answers from hotel staff and past guests. Ask a question

9,278 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (8962)
Viewed
Pool/Beach Area (1858)
Viewed
Dining (530)
Viewed
View from Room (317)
Viewed
Hotel & Grounds (2076)
Viewed
Room/Suite (1062)
Viewed
Bathroom (180)
Viewed
Business Center/Function Rooms (39)
Viewed
Family/Play Areas (66)
Viewed
1:38
Videos (20)
Viewed
Other (2814)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (302)
Viewed
Amenities (25)
Viewed
Beach (13)
Viewed
Junior Suite (34)
Viewed
Junior Suite Deluxe Pool (40)
Viewed
Laguna Villa Suite (44)
Viewed
Platinum Pool (4)
Viewed
Platinum Suite (39)
Viewed
Pool (11)
Viewed
Dining (25)
Viewed
The Hotel (67)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (14)
Viewed
Family/Play Areas (2)
Viewed
Room/Suite (1)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa del Carmen
3.0 mi away
The Reef Coco Beach
The Reef Coco Beach
#102 of 212 in Playa del Carmen
3,372 reviews
0.2 mi away
Grand Riviera Princess All Suites Resort & Spa
Grand Riviera Princess All Suite...
#76 of 212 in Playa del Carmen
7,383 reviews
23.2 mi away
Grand Palladium White Sand Resort & Spa
Show Prices
Show Prices
Show Prices
7.6 mi away
IBEROSTAR Paraiso Del Mar
IBEROSTAR Paraiso Del Mar
#7 of 11 in Playa Paraiso
4,402 reviews
6.2 mi away
Catalonia Playa Maroma
Catalonia Playa Maroma
#4 of 5 in Playa Maroma
6,462 reviews
16.8 mi away
Catalonia Riviera Maya
Catalonia Riviera Maya
#8 of 17 in Puerto Aventuras
7,781 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free Internet
  • Free Parking
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Grand Sunset Princess All Suites Resort

Address: Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $168 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sunset Princess All Suites Resort 5*
Number of rooms: 674
Reservation Options:
TripAdvisor is proud to partner with BookIt.com so you can book your Grand Sunset Princess All Suites Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Sunset Princess All Suites Resort And Spa
Grand Sunset Princess All Hotel Playa Del Carmen
Grand Sunset Princess Hotel
Grand Sunset Princess Review
Grand Sunset Princess Mexico
Grand Sunset Princess Resort
Grand Sunset Princess All Suites Resort Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#23 Business Hotel in Playa del Carmen
#42 Top resorts Hotel in Playa del Carmen
#45 Luxury Hotel in Playa del Carmen
#52 On the Beach Hotel in Playa del Carmen
#59 Romantic Hotel in Playa del Carmen
#66 Family Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Grand Sunset Princess All Suites Resort staff and other travelers.
1,017 questions
Ask a question
Brooklyn, New York
over a year ago

See all questions (1017)

Questions? Get answers from Grand Sunset Princess All Suites Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We were located middle of resort overlooking pool area, loved the location but we also love to walk so that didn't bother us.”
 of 5 bubbles 1LisaF1, yesterday | Read review
“Platinum Suites offer nice amenities with private pool, private concierge and bar.”
 of 5 bubbles Toronto-JohnnyV, yesterday | Read review
“if you want a ocean view, ask for the top floor”
 of 5 bubbles karenmX6312LW, 2 days ago | Read review
“Choose a room mid-way from beach to lobby. Gives you easier access to the whole resort.”
 of 5 bubbles K6399GWlaurend, 4 days ago | Read review
“party pool is centrally located on the resort.”
 of 5 bubbles 164kentd, 5 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question