We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Sunset Princess All Suites Resort

  • Free Parking
  • Breakfast included
  • Pool
Save
Enter dates to see best deals
Check In Check Out
1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
More options
View Deals
We check up to 200+ sites for the lowest hotel prices
1 room 2 adults 0 children
View Deals
Close 
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

8,197 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 6,767: English reviews
Start your review of Grand Sunset Princess All Suites Resort
 Click to rate
Hamilon, ON
Reviewed yesterday NEW

This was our 2nd time at this resort, which is not the norm for us. We have never stayed at the same resort twice. Flew with Sunwing out of Toronto and stayed at the GSP from January 27-Feb 10. This is a beautiful, clean and large resort which we love. Lots to see and do including almost 20 pools! All...

 Report
Helpful?
3Thank Stacy M
Vancouver, Canada
Reviewed yesterday NEW

This is the second time I've stayed at this resort. I went back in 2012 and this time I went in 2016. It's a beautiful resort, I stayed in a swim up room the first time - second time as a platinum guest in a Villa. I came with high expectations as this was going to be the last family...

 Report
Helpful?
3Thank Aaronrk
St Louis, MO
Reviewed yesterday NEW

I loved everything about this resort. There is something for everyone no matter your age. The place was well kept and absolutely beautiful. I enjoyed every minute of my stay. Next time I'm hoping to stay for two weeks. I can't wait to return. The staff are so friendly and professional. Loved it!

Review collected in partnership with this hotel
 Report
Helpful?
Thank mgille4276
Edmonton, Canada
Reviewed 2 days ago NEWvia mobile

3rd time to this resort and we still love it! We went from feb 14-21, weather was beautiful, food was good, room was beautiful and clean. Room service was quick and the the staff are all so friendly, and very hard workers. We always left a tip in our room for our house keeper. We spent a lot of time...

 Report
Helpful?
3Thank mitchk33
New York City, New York
Reviewed 2 days ago NEWvia mobile

Well the stars were aligned in full force against us for my family winter recess vacation. I had 2 young children in tow (ages 5 and 1) and all I can say if that this place needs a major lesson in hospitality, customer service and COMMON SENSE. Upon arrival at 3pm, we were greeted by the most unfriendly bunch of...

 Report
Helpful?
4Thank RayEl2014
Reviewed 3 days ago NEW

We had an amazing time. The service was FANTASTIC, especially in our Platinum lobby - Baudelio our bartender and Neysi were so welcoming and friendly. The rooms were clean, grounds were impeccable and the beach was to die for. Tons to do in that area. The food was good - I'd highly recommend going to the restaurants compared to the...

 Report
Helpful?
4Thank Brandilyn D
Toronto, Ontario, Canada
Reviewed 3 days ago NEW

I have just returned from a week long stay at this resort, and had a wonderful time. Note - while we were registered under the "Sunset" resort; we technically stayed on the "Riviera" side. We had full access to everything (except the Family Club; well because we didn't pay for that!) on both the Sunset and Riviera side. The room:...

 Report
Helpful?
4Thank TB3410
Erial, New Jersey
Reviewed 4 days ago NEW

I had a wonderful time...lots of fun, lots of activities. Food was good and the staff were very courteous and went out of their way to assist. I loved the pool and the beach. There was always something to do. The rooms were beautiful.

Review collected in partnership with this hotel
 Report
Helpful?
1Thank turners_0612
Grand Rapids, Michigan
Reviewed 4 days ago NEW

The Jr deluxe room was beautiful as we're the pools and the grounds. The food was pretty good, especially the Italian restaurant. Service was good, specifically Susanna at the swim up pool and Aaron at the swim up bar. The coaties are numerous and out of control.

Review collected in partnership with this hotel
 Report
Helpful?
1Thank ckcolton
Saskatoon
Reviewed 4 days ago NEW

This is the second straight year that my wife and I stayed at the Grand Sunset Princess in the Platinum area. Fantastic resort. Very impressed with the staff, especially Sebastien in the Sunset Platinum Lounge who provided excellent service and a constant, welcoming smile. Also, I would like to recognize Veronica in the Sunset Snack Bar. We met her last...

 Report
Helpful?
1Thank Leo P
Questions? Get answers from hotel staff and past guests. Ask a question

9,299 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (8983)
Viewed
Hotel & Grounds (2086)
Viewed
Pool/Beach Area (1863)
Viewed
Room/Suite (1064)
Viewed
Bathroom (181)
Viewed
Dining (531)
Viewed
View from Room (317)
Viewed
Business Center/Function Rooms (39)
Viewed
Family/Play Areas (66)
Viewed
1:38
Videos (20)
Viewed
Other (2816)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (302)
Viewed
Amenities (25)
Viewed
Beach (13)
Viewed
Junior Suite (34)
Viewed
Junior Suite Deluxe Pool (40)
Viewed
Laguna Villa Suite (44)
Viewed
Platinum Pool (4)
Viewed
Platinum Suite (39)
Viewed
Pool (11)
Viewed
Dining (25)
Viewed
The Hotel (67)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (14)
Viewed
Family/Play Areas (2)
Viewed
Room/Suite (1)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Playa del Carmen
3.0 mi away
The Reef Coco Beach
The Reef Coco Beach
#103 of 211 in Playa del Carmen
3,391 reviews
0.2 mi away
Grand Riviera Princess All Suites Resort & Spa
Grand Riviera Princess All Suite...
#76 of 211 in Playa del Carmen
7,407 reviews
23.2 mi away
Grand Palladium White Sand Resort & Spa
Show Prices
Show Prices
Show Prices
7.6 mi away
IBEROSTAR Paraiso Del Mar
IBEROSTAR Paraiso Del Mar
#7 of 11 in Playa Paraiso
4,414 reviews
6.2 mi away
Catalonia Playa Maroma
Catalonia Playa Maroma
#4 of 5 in Playa Maroma
6,479 reviews
16.8 mi away
Catalonia Riviera Maya
Catalonia Riviera Maya
#8 of 17 in Puerto Aventuras
7,812 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free Internet
  • Free Parking
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Grand Sunset Princess All Suites Resort

Address: Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $166 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Sunset Princess All Suites Resort 5*
Number of rooms: 674
Reservation Options:
TripAdvisor is proud to partner with BookIt.com so you can book your Grand Sunset Princess All Suites Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Sunset Princess All Suites Resort And Spa
Grand Sunset Princess All Hotel Playa Del Carmen
Grand Sunset Princess Hotel
Grand Sunset Princess Review
Grand Sunset Princess Mexico
Grand Sunset Princess Resort
Grand Sunset Princess All Suites Resort Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#23 Business Hotel in Playa del Carmen
#42 Top resorts Hotel in Playa del Carmen
#46 Luxury Hotel in Playa del Carmen
#52 On the Beach Hotel in Playa del Carmen
#58 Romantic Hotel in Playa del Carmen
#66 Family Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Grand Sunset Princess All Suites Resort staff and other travelers.
1,028 questions
Ask a question
Brooklyn, New York
over a year ago

See all questions (1028)

Questions? Get answers from Grand Sunset Princess All Suites Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Platinum section is well worth it”
 of 5 bubbles stamartin, yesterday | Read review
“The platinum suites are closer to the beach, include a private lobby, bar and pool and are quieter in general.”
 of 5 bubbles brandilynd2017, 3 days ago | Read review
“$5.00 a day!”
 of 5 bubbles turners_0612, 4 days ago | Read review
“I had emailed the hotel to request an upper level room with an ocean view and they did not even bother to reply.”
 of 5 bubbles leop518, 4 days ago | Read review
“Junior Suite”
 of 5 bubbles 141barbz, 4 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question