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Grand Riviera Princess All Suites Resort & Spa

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7,107 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Riviera Princess All Suites Resort & Spa
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Showing 5,319: English reviews
derbyshire, uk
Reviewed November 6, 2012

Having been really apprehensive after seeing all the negatives reviews I am delighted to say we have just got back from staying at the Grand Riviera Princess and it was wonderful. We travelled as a family with two children age 13 and 10 yrs. I'd read about the approach to the hotel being awful? Must have been a difference entrance...

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12Thank sharon b
Bradenton, FL
Reviewed November 5, 2012

In many years of travel this was only our third AI so don't have much to compare it to, and our expectations were not high it being an AI but we found a great deal so gave it a go and were pleasantly surprised. We got the least expensive option, a Jr. Suite, which was upgraded on arrival to a...

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3Thank Zappcat
Victoria, Canada
Reviewed November 5, 2012

First, let me start by saying that the hotel itself was beautiful. We loved the Platinum Lounge (although the louge itself seemed a bit like a medical office.. we rarely saw anyone actually spending any time in the lounge except to perhaps use the available computers). The private pool was great, and the beach was magnificent. Four of us went...

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3Thank KAS3909
Chesterfield, United Kingdom
Reviewed November 5, 2012

we got back home on the 4th nov after a 11 night stay, when arriving we was welcomed with a drink, are cases where taken by the bell boy to the platinum rooms while we got the shuttle bus, when arriving at our room the bellboy was there waiting, our room was lovely but the view!!! well for a platinum...

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1Thank dale_r6
Missouri, United States
Reviewed November 4, 2012

My boyfriend and I stayed at the Grand Riviera Princess and just returned yesterday. I must say first of all that I have never written a review about any resort. You read them and know that people write these when things don’t go right or when things go extremely great. The intention of my review is not to sway anyone...

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2Thank LG123498
Vancouver
Reviewed November 3, 2012

It is not worth the platinum package. 1. The rooms are not well insulated and it is very noisy. You can hear people on the hall way and the upper floor moving chairs. 2. Rooms has a very muddy smell, when ask to change rooms, they will say it is fully booked. 3. The a la carte restaurant are not...

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1Thank Glenn Y
Reviewed November 2, 2012

To summarise our experience we found this hotel to be the best value for money of any resort we’ve stayed in the Caribbean or southeast Asia. You get a whole lot for your money with no major complaints. We stayed at the end of September and early October for 13 nights and being there in the low season is a...

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2Thank Countfrank
Reviewed November 1, 2012

I really enjoyed my time at the hotel, beautiful resort very well maintained and the staff are all very polite and friendly.. My downfall was my wedding, I wouldn't recommend getting married here, I picked to get married at the gazebo riviera which was nice but the wedding co ordinator was crap.. She was really nice over emails and when...

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1Thank Nxixcx
Chicago, Illinois
Reviewed October 30, 2012

My wife and I arrived at the Grand Riviera on Wednesday, October 24, 2012 and checked out on Sunday, October 28th. We were attracted to this resort because they advertised swim out junior suites. I will admit they are really cool to look at but are poor reason to select a hotel. Knowing what I know now, I probably would...

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8Thank GoCubs2008
Columbus, OH
Reviewed October 30, 2012

Traveled in late October 2012 and weather was fantastic. Hurricane Sandy was far enough east and had no impact (fortunately), including our flights back to USA. When leaving the airport, like everyone else says, just by-pass everyone trying to grab your luggage outside the airport and head right to your transportation. It’s crazy, but nothing like trying to catch a...

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2Thank jmcityplanner
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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Spa
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Grand Riviera Princess All Suites Resort & Spa is located on the stunning Riviera Maya, just three kilometers from the famous Playa Del Carmen, in beautiful surrounds, with large and spacious natural parks and the delight of a good tropical weather. Besides our fascinating beach, renowned for the clear water and splendid sea beds, typical of the east end of the Yucatan Peninsula, the Hotel invites you to discover the huge wealth of the archaeological remains of the Maya culture in this area. After crossing the spacious lobby the splendid "Paseo de los Dioses" is reached, which invites the costumers to discover the charm of the hotel. It is a gift to our senses to enjoy all our facilities that can be found to our left and right on the way to the marvelous beach awaiting for everybody at the way of the pleasant stroll.Opened in December 2007, Grand Riviera Princess offers 674 fully equipped rooms with a range of services that give the clients a variety of possibilities to choose from: Junior Suite, Junior Suite Deluxe (some with direct pool access), Platinum Suites and Laguna Villa Suites (ideal for the most romantic honeymoon).A fascinating Spa is offered to all the clients, and the most complete activity program during day and night. A range of services in the varied and international selection of top quality food provide the perfect counterpoint when sharing moments of peace and calm with excellent meals in beautiful and inviting specially decorated surrounds, some of which are by the sea. ... more   less 

Additional Information about Grand Riviera Princess All Suites Resort & Spa

Address: Prolongacion 5ta Avenida Mza 20 Lote 006, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $216 - $498 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Riviera Princess All Suites Resort & Spa 4*
Number of rooms: 674
Reservation Options:
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Also Known As:
Grand Riviera Princess All Suites Resort And Spa
Grand Riviera Princess All Hotel Playa Del Carmen
Grand Riviera Princess Hotel
Grand Riviera Princess All Suites Resort & Spa Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#25 Business Hotel in Playa del Carmen
#41 Top resorts Hotel in Playa del Carmen
#43 Luxury Hotel in Playa del Carmen
#52 On the Beach Hotel in Playa del Carmen
#65 Romantic Hotel in Playa del Carmen
#69 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travelers have asked, with answers from Grand Riviera Princess All Suites Resort & Spa staff and other travelers.
1,417 questions
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Questions? Get answers from Grand Riviera Princess All Suites Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Swim out room is the way to go!”
  • Swim out suite
 of 5 bubbles 827VanessaG, yesterday | Read review
“Be very specific with your requests, very few ocean view available”
 of 5 bubbles kmelroy622, yesterday | Read review
“All rooms are good in my opinion.i like the colonial/hacienda style.”
  • the grounds
 of 5 bubbles deea_24, 4 days ago | Read review
“The rooms are beautiful and comfortable. If walking long distances is difficult this resort is very large so I would recommend getting a room closer to the tram stops. My wife just had a total knee replacement 8 weeks prior to our vacation and the tram/ shuttle was an excellent way to get from one end of the resort to the other. ”
 of 5 bubbles toolmanpm, 5 days ago | Read review
“I would definitely ask for a room closer to the beach as well as the first floor. Their are elevators but not convienient.”
 of 5 bubbles Hottubinit, 5 days ago | Read review
5 of 5
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