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    Grand Riviera Princess All Suites Resort & Spa

    Prolongacion 5ta Avenida Mza 20 Lote 006, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    8/6/2017 8/7/2017
    $322
    Traveler (9781)
    Pool & Beach (1893)
    Room & Suite (1464)
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    Overview
    • Excellent45%
    • Very good31%
    • Average14%
    • Poor6%
    • Terrible4%
    Travelers talk about
    “sports bar” (543 reviews)
    “fondue” (368 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Tennis Court
    Butler Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (8,102)
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    There are newer reviews for Grand Riviera Princess All Suites Resort & Spa
    See the most recent reviews

    3,641 - 3,645 of 6,042 reviews

    Reviewed December 18, 2013

    We stayed from Dec 9 to Dec 16 and had the best time!! We are a family of 4, kids age 21 yr and 11 yrs. We enjoyed our room, Deluxe Junior Suites, the entertainment, the food, the beach, the swim up bars in the...More

    1  Thank preemie_rn1997
    Response from Obed C, Manager at Grand Riviera Princess All Suites Resort & SpaResponded December 20, 2013

    Dear Guest, Thank you for your great feedback! We are glad to read that you have enjoyed your vacations at Grand Riviera Princess. One of our top priorities is that you and all our guests have an amazing experience to share with their family and...More

    Reviewed December 18, 2013

    RESTAURANTS - Lots of delicious choices, even the buffet food was good. We didn't even get to try everything. My favorites were Miso (oriental) and Las Olas (Seafood). BARS/ENTERTAINMENT - Plenty of bars and entertainment to chose from. Staff wasn't really interested in catering to...More

    1  Thank Tracy P
    Response from Obed C, Manager at Grand Riviera Princess All Suites Resort & SpaResponded December 18, 2013

    Dear Guest, Thank you for your feedback on your stay at Grand Riviera Princess. We are delighted to hear that you have enjoyed your stay with us. On behalf of all our staff we give the most sincere thank you for choosing our hotel for...More

    Reviewed December 17, 2013

    We stayed at the Grand Riviera the last week in November in the Laguna section. This is our second visit to this resort, the first being five years ago when it first opened. In the five years since we've been here the grounds have flourished....More

    3  Thank Cathy S
    Response from Obed C, Manager at Grand Riviera Princess All Suites Resort & SpaResponded December 18, 2013

    Dear guest, Thank you for taking the time to share your compliments about your recent stay at Grand Riviera Princess. We feel very happy that you have enjoyed so much our resort. Your comments are very valuable for us and we hope to continue hosting...More

    Reviewed December 17, 2013

    Property:- Beautiful resort, grounds well maintained, rooms clean, public washrooms clean, huge facility with lots of walking from lobby to beach (was told it is 1.5km), beach OK, as other reviewer said towels go on chairs early in the AM to "book" your place and...More

    Thank GDSAH
    Response from Obed C, Manager at Grand Riviera Princess All Suites Resort & SpaResponded December 20, 2013

    Dear guest, 2 days ago I sent you a message through TripAdvisor, I hope you can contact me. We appreciate the time you took to write about us, your feedback is very important to improve the opportunity areas we might have. I feel sorry you...More

    Reviewed December 17, 2013

    This place is huge. Always clean! food and water is good. drinks and entertainment great. service bad. we were suppose to be side by side with our friends and we were each on the other side of the hotel . everyone passes the buck and...More

    Thank AEPhotography
    Response from Obed C, Manager at Grand Riviera Princess All Suites Resort & SpaResponded December 18, 2013

    Dear guest, Thank you for taking the time to share your comments regarding your recent stay in Grand Riviera Princess. Your feedback is important to us, as this allows us to take immediate action in the areas of opportunity with the intention of constantly improving...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • $195 - $544 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #30 Green Hotel in Playa del Carmen
    • #44 Top resorts Hotel in Playa del Carmen
    • #49 Luxury Hotel in Playa del Carmen
    • #57 On the Beach Hotel in Playa del Carmen
    • #63 Romantic Hotel in Playa del Carmen
    • #69 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 674
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Cheap Tickets, Travelocity, Hotels.com, HotelsforEveryone, HotelsClick, Cancelon, HotelQuickly, Hotwire, TripOnline SA and getaroom.com so you can book your Grand Riviera Princess All Suites Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Grand Riviera Princess All Hotel Playa Del Carmen ,
    • Grand Riviera Princess All Suites Resort And Spa ,
    • Grand Riviera Princess Hotel ,
    • Grand Riviera Princess All Suites Resort & Spa Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveler (9781)
    Pool & Beach (1893)
    Room & Suite (1464)
    Dining (671)
    Hotel & Grounds (5750)
    Bathroom (209)
    Family and Play Areas (107)
    Business Center & Event Rooms (28)
    Nearby
    Sponsored by:
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    Family Club at Grand Riviera Princess
    450 reviews
    .40 miles away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Nadine F
    July 25, 2017|
    Answer
    Response from BUDDYV | Reviewed this property |
    Cannot post photos on this page
    0
    Votes
    smurf71
    July 25, 2017|
    AnswerShow all 2 answers
    Response from BUDDYV | Reviewed this property |
    They are not good about contacting you. I would think they would surely put you next to your children. Demand it at check in. In our experience the food is mostly good overall and there are a lot of choices
    0
    Votes
    Room Tips
    "The suites are really beautiful"
    Read review
    "Air conditioning in the room is noisy but we slept so well that it didn't bother us."
    Read review
    "Pool Access!"
    Read review
    "Ground floor rooms close to the beach."
    Read review
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