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Grand Riviera Princess All Suites Resort & Spa

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Grand Riviera Princess All Suites Resort & Spa
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7,649 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Riviera Princess All Suites Resort & Spa
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Showing 5,706: English reviews
Bogota, Colombia
Reviewed May 7, 2015 via mobile

Its been amazing!!! Is a beautiful hotel, id go back every year!! Stay nearest you can to the beach. The only thing i didnt like was having drinks in plastic vases and dont listen to the people in the looby who try to sell you holiday shares. Enjoy!!!

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Helpful?
6Thank Jorher2002
Obed C, Gerente at Grand Riviera Princess All Suites Resort & Spa, responded to this review

Dear Client, For us it has been a great pleasure to host you, and we are delighted to confirm that every aspect of our property has lived up to your expectations. Your feedback is very important to us. We hope to have the honor of welcoming you back soon. Best Regards, Obed Canche Grand Riviera Princess All Suites & Spa...

Yorkshire Dales National Park, United Kingdom
Reviewed May 7, 2015

Grand Riveria Princess We stayed at the Hotel as part of a wedding party for two weeks in April 2015. The hotel offers a very professional wedding service and our party had a great two weeks . The hotel has a great range of amenities and a great range of restaurants and bars. We had a very good time here...

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8Thank YorkshireRose2
Obed C, Gerente at Grand Riviera Princess All Suites Resort & Spa, responded to this review

Dear Client, It was a pleasure to have you, and we appreciate the time you've dedicated to share your experience. We are glad to hear you had an excellent time with us, and that our food, facilities, and friendliness of our staff have met your expectations. Your feedback serves as motivation for our team to keep up with our commitment...

Vancouver, Canada
Reviewed May 6, 2015

From 21 of April to 28 of April 2015 we were vacationing and stayed at the Grand Riviera Princess family club. The hotel is very beautiful. The rooms were very nice in deed . We had a hot tub in our room that we loved and enjoyed and a big balcony with a lovely view to the jungle..Be aware that...

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7Thank marinazales
Obed C, Gerente at Grand Riviera Princess All Suites Resort & Spa, responded to this review

Dear Client, It was a pleasure to host you, and it makes us really happy to confirm that you had a fun, relaxing vacation. We are delighted to read that our food and friendliness of our staff have exceeded your expectations. We appreciate the time you have taken to share your remarks and photos, and look forward to having you...

Reviewed May 6, 2015 via mobile

We came here on our honeymoon several years ago and decided to come again for our anniversary. We stayed at the platinum all-adult suites, and the room and grounds were absolutely gorgeous! The food was really great! The a la carte restaurants all had something to brag about......However, not everything was great. We told our concierge that we were there...

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7Thank Janeyavich
Obed C, Gerente at Grand Riviera Princess All Suites Resort & Spa, responded to this review

Dear Client, I appreciate all your comments, all this feedback is very important for us and help us to still improving our service, be sure we'll take care on those specific areas you mentioned in order to offer a better service and be pleasant for all our guests. Hopefully we can host you again to offer you a better experience...

Castleford, United Kingdom
Reviewed May 6, 2015

This was our first visit to Mexico and our expectations were fulfilled when we arrived at this beautiful hotel and found that we had a very spacious room which was kept clean daily, food was excellent food and waiter service very good throughout our stay.

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8Thank Haydn W
Saugerties, New York
Reviewed May 5, 2015

Rooms were very nice, however no view of the beach blocked by trees. All restaurants need to be book two day ahead. If not you have to eat at the buffet. Many thing to do right on site, and you can book any day trip right at the main lobby.

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2Thank Jeffrey B
Ontario, Canada
Reviewed May 5, 2015

We stayed at the Grand Riviera Princess from April 14th to the 29th in a Platinum suite. This was the second time we have stayed at this resort, the previous visit also being 14 days. We were so impressed on our previous stay that making the decision to return was an easy one. That being said, if Platinum was not...

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28Thank Svenglen
Nottingham, United Kingdom
Reviewed May 5, 2015 via mobile

Look the place is fantastic, the weather, the rooms, the hotel, the staff, the food, the pools, the beach. What there is to do in that part of the world. Go just go, unless you're a right misery you can't fail to have an amazing time. That is all! You even get used to Canadians being loud and obnoxious! GO!

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13Thank FEOE
Reviewed May 5, 2015 via mobile

Stayed for last week of April. Like many reviews state there is a bit of seaweed on the beach, but that has little to do with the resort. The food: We have stayed with our 2.5 yr old son, so we had our breakfast, lunch and dinner at the buffet. Like in the majority of other all-inclusive resorts the menu...

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5Thank Mejplanet
Sturgis, Canada
Reviewed May 4, 2015

We stayed at the Grand Riviera Princess mid February. Our Jr deluxe room was spacious and neatly decorated and had a nice balcony to relax. The grounds are very well maintained and it is nice to go for a walk. The marble floors and walkways can be slippery when wet. The buffet was fantastic , lots of variety and every...

Review collected in partnership with this hotel
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6Thank 963Adriana
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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Riviera Princess All Suites Resort & Spa is located on the stunning Riviera Maya, just three kilometers from the famous Playa Del Carmen, in beautiful surrounds, with large and spacious natural parks and the delight of a good tropical weather. Besides our fascinating beach, renowned for the clear water and splendid sea beds, typical of the east end of the Yucatan Peninsula, the Hotel invites you to discover the huge wealth of the archaeological remains of the Maya culture in this area. After crossing the spacious lobby the splendid "Paseo de los Dioses" is reached, which invites the costumers to discover the charm of the hotel. It is a gift to our senses to enjoy all our facilities that can be found to our left and right on the way to the marvelous beach awaiting for everybody at the way of the pleasant stroll.Opened in December 2007, Grand Riviera Princess offers 674 fully equipped rooms with a range of services that give the clients a variety of possibilities to choose from: Junior Suite, Junior Suite Deluxe (some with direct pool access), Platinum Suites and Laguna Villa Suites (ideal for the most romantic honeymoon).A fascinating Spa is offered to all the clients, and the most complete activity program during day and night. A range of services in the varied and international selection of top quality food provide the perfect counterpoint when sharing moments of peace and calm with excellent meals in beautiful and inviting specially decorated surrounds, some of which are by the sea. ... more   less 

Additional Information about Grand Riviera Princess All Suites Resort & Spa

Address: Prolongacion 5ta Avenida Mza 20 Lote 006, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $213 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Riviera Princess All Suites Resort & Spa 4*
Number of rooms: 674
Reservation Options:
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Also Known As:
Grand Riviera Princess All Suites Resort And Spa
Grand Riviera Princess All Hotel Playa Del Carmen
Grand Riviera Princess Hotel
Grand Riviera Princess All Suites Resort & Spa Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#32 Green Hotel in Playa del Carmen
#43 Top resorts Hotel in Playa del Carmen
#47 Luxury Hotel in Playa del Carmen
#55 On the Beach Hotel in Playa del Carmen
#63 Romantic Hotel in Playa del Carmen
#69 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travelers have asked, with answers from Grand Riviera Princess All Suites Resort & Spa staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We received our "gift" of liquor on th day we left! Not very helpful.”
kristaf487, 2 days ago | Read review
“Pool swim out is awesome”
brittanymira, 3 days ago | Read review
“Upgrade to a swim up room and close to beach if possible less noise”
  • Swim up Room, the perfect upgrade
jeffbK2638CQ, 4 days ago | Read review
“No need to upgrade the regular rooms are spacious and spotlessly clean.”
carolee19, 4 days ago | Read review
“Request or upgrade to Platinum ( $41USD perversion per night) or request A pool view room.”
JaneFitzpatrick, 5 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question