We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Riviera Princess All Suites Resort & Spa

Certificate of Excellence
Enter dates for best prices
powered by PriceFinder
Best prices for your stay
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Grand Riviera Princess All Suites Resort & Spa
View Map
Add Photo Write a Review

6,550 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 4,946: English reviews
Cheshire, UK
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed today NEW

4 years ago we stayed at the Sandos Playacar and tried to not compare Grand Riviera to Sandos. Sandos Moore expensive this year so after reading all the reviews both positive and negative we always go with a mindset of its our vacation and make it what you want. 3 weeks prior to our vacation I called and then was... More 

Helpful?
1 Thank Bexhazy
Calgary
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

The resort is starting to show (and smell) its age, but the grounds are still beautiful. The beach is lovely for relaxing, and very swim-friendly. My suggestion is to save the money, and book a regular Platinuim room...at $900+US/night, the Master Suite just isn't worth it. We just got back from 1 wk. at Grand Riviera Princess where we stayed... More 

Helpful?
Thank JLMCalgary
Ottawa, Canada
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We've been to this resort before and thought we knew what to expect - wrong. Our vacation was ruined because of this resort. It started with our check in. The person checking us in was condescending and rude. He spoke to us like we were idiots. What is worse is that there were only two rooms left: a smoking room... More 

Helpful?
Thank RoiMc
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We went here for 11 days with my 20 yr old daughter, my 14 yr old son and so had booked 2 separate rooms. We were impressed with the resort on arrival although looking at other reviews I think you need to book platinum to get the full benefit. It was my 50th birthday holiday and both rooms had been... More 

Helpful?
1 Thank Nicola B
A TripAdvisor Member
4 of 5 stars Reviewed 2 days ago NEW via mobile

Currently staying in this hotel having arrived on 15th August. I was a little concerned by mixed reviews however now I'm here I had nothing to worry about. Firstly grounds of hotel are immaculately maintained and staff always tidying and cleaning. Resort is enormous still haven't seen all of it and been here 13 days!! Junior suite rooms are adequate... More 

Helpful?
1 Thank A TripAdvisor Member
Durham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is really lovely and is well maintained and cleaned by the hardworking staff. We had meals in buffet and a la carte and all were nice and service was good. The busy pool bar does take a few minutes to get served but whats the hurry. The guys work constantly without a break making endless cocktails and trying... More 

Helpful?
2 Thank Jill L
Devon, United Kingdom
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

CHECK IN We booked a Junior Suite through First Choice but after researching, decided to upgrade to Platinum so we emailed the hotel in advance. However, when we arrived, they were unable to meet this request for the first night but offered to move us on the second night. We weren't happy with this option so they offered us a... More 

Helpful?
2 Thank mariej3
Lutterworth, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel and grounds are well kept and the abundant wildlife make it interesting. There are a lot of pools which are nice but could do with some maintenance, lots of mosaic tiles missing. I did see one chap working on one of the swim up pool rooms using an electric angle grinder whilst standing in the pool which seemed... More 

Helpful?
1 Thank Michael P
1 review
2 of 5 stars Reviewed 3 days ago NEW

My parents bought my fiance and myself a trip to this resort as a present for getting my masters. I have been to MX multiple times and have stayed in Palace Resorts, and Iberostar Resorts, however fiance had never been out side of the US so I was hoping this would be a good experience. Pros: beautiful resort- gorgeous resort... More 

Helpful?
Thank Lauren V
Kidderminster, United Kingdom
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Great holiday. Loads of sun loungers so don't have to get up at stupid hours to reserve them, good pools, both noisy & quite. Lots of restaurants, although the two main buffets could do with changing their layouts as if you don't want the grill you still end up in the queue with everyone who is, if you're waiting for... More 

Helpful?
1 Thank JLS2002
Questions? Get answers from hotel staff and past guests. Ask a question

8,459 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (8092)
Viewed
Hotel & Grounds (2068)
Viewed
Room/Suite (908)
Viewed
Pool/Beach Area (1585)
Viewed
Dining (520)
Viewed
Bathroom (170)
Viewed
Family/Play Areas (86)
Viewed
View from Room (237)
Viewed
Business Center/Function Rooms (26)
Viewed
1:50
Videos (12)
Viewed
Other (2480)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (309)
Viewed
Amenities (26)
Viewed
Beach (14)
Viewed
Junior Suite (32)
Viewed
Junior Suite Deluxe Pool (39)
Viewed
Laguna Villa Suite (45)
Viewed
Platinum Pool (4)
Viewed
Platinum Suite (40)
Viewed
Pool (10)
Viewed
Dining (28)
Viewed
The Hotel (71)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (58)
Viewed
Hotel & Grounds (12)
Viewed
Pool/Beach Area (17)
Viewed
Room/Suite (6)
Viewed
Family/Play Areas (3)
Viewed
View from Room (3)
Viewed
Dining (5)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Playa del Carmen hotels
0.4 mi away
Platinum Yucatan Princess All Suites & Spa Resort
Platinum Yucatan Princess All Su...
#53 of 210 in Playa del Carmen
4.5 of 5 stars 3,626 reviews
1.3 mi away
The Royal Haciendas All Suites Resort & Spa
The Royal Haciendas All Suites R...
#45 of 210 in Playa del Carmen
4.5 of 5 stars 2,820 reviews
0.0 mi away
Family Club at Grand Riviera Princess
Family Club at Grand Riviera Pri...
#68 of 210 in Playa del Carmen
4.5 of 5 stars 255 reviews
Show Prices
Show Prices
Show Prices
3.8 mi away
Gran Porto Resort
Gran Porto Resort
#33 of 210 in Playa del Carmen
4.5 of 5 stars 8,377 reviews
1.2 mi away
BlueBay Grand Esmeralda
BlueBay Grand Esmeralda
#91 of 210 in Playa del Carmen
3.5 of 5 stars 7,967 reviews
8.2 mi away
Occidental Grand Xcaret All Inclusive Resort
Occidental Grand Xcaret All Incl...
#65 of 210 in Playa del Carmen
4.0 of 5 stars 10,483 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free Breakfast
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Free Parking
Official Description (provided by the hotel)
Grand Riviera Princess All Suites Resort & Spa is located on the stunning Riviera Maya, just three kilometers from the famous Playa Del Carmen, in beautiful surrounds, with large and spacious natural parks and the delight of a good tropical weather. Besides our fascinating beach, renowned for the clear water and splendid sea beds, typical of the east end of the Yucatan Peninsula, the Hotel invites you to discover the huge wealth of the archaeological remains of the Maya culture in this area. After crossing the spacious lobby the splendid "Paseo de los Dioses" is reached, which invites the costumers to discover the charm of the hotel. It is a gift to our senses to enjoy all our facilities that can be found to our left and right on the way to the marvelous beach awaiting for everybody at the way of the pleasant stroll.Opened in December 2007, Grand Riviera Princess offers 674 fully equipped rooms with a range of services that give the clients a variety of possibilities to choose from: Junior Suite, Junior Suite Deluxe (some with direct pool access), Platinum Suites and Laguna Villa Suites (ideal for the most romantic honeymoon).A fascinating Spa is offered to all the clients, and the most complete activity program during day and night. A range of services in the varied and international selection of top quality food provide the perfect counterpoint when sharing moments of peace and calm with excellent meals in beautiful and inviting specially decorated surrounds, some of which are by the sea. ... more   less 

Additional Information about Grand Riviera Princess All Suites Resort & Spa

Address: Prolongacion 5ta Avenida Mza 20 Lote 006, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $184 - $511 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Riviera Princess All Suites Resort & Spa 4*
Number of rooms: 674
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Orbitz, Booking.com, Hotwire, Odigeo, Hotels.com, getaroom.com, Cheap Tickets and Jetsetter so you can book your Grand Riviera Princess All Suites Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Riviera Princess All Suites Resort And Spa
Grand Riviera Princess All Hotel Playa Del Carmen
Grand Riviera Princess Hotel
Grand Riviera Princess All Suites Resort & Spa Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#25 Business Hotel in Playa del Carmen
#41 Top resorts Hotel in Playa del Carmen
#43 Luxury Hotel in Playa del Carmen
#53 On the Beach Hotel in Playa del Carmen
#65 Romantic Hotel in Playa del Carmen
#69 Family Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay