We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Grand Riviera Princess All Suites Resort & Spa

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Grand Riviera Princess All Suites Resort & Spa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

6,715 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 5,048: English reviews
Fort Cobb, Oklahoma
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Greeted with smiles and champagne. We had a little room hiccup but they took care of the problem with an upgrade no hesitations or excuses. All the staff were always smiling and asking what you needed. The resort is very big, but the shuttle (extended golf carts) were amazing always on time and very easy to find. Food was amazing.... More 

Helpful?
Thank Byork612
Ireland
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

When we booked our dream holiday to Mexico, I read through loads and loads of reviews before we travelled. As I was reading the negative reviews I thought to myself "it can't be that bad." My husband and I are currently still staying at the hotel. I feel so strongly about some of the aspects of this hotel that I'm... More 

Helpful?
3 Thank IrishLadies
Yorkshire, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Mexico is just gorgeous, the hotel is stunning beach stunning, weather amazing!! All in all loved this place and would go back tomorrow, didn't have to wait long for a room was 10 mins, I would advise to just take your suitcase yourself rather than the bell boy take them, its just frustrating waiting for your case... Room was spacious... More 

Helpful?
4 Thank Ellie W
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Just come back from here today and it was amazing! !!!!! The hotel/ resort is stunning they don't stop cleaning here and are so polite Their was one let down and that was the food at the buffets at night time so reserve at the alacarte restraunts mama mia was out favourite . Their is plenty of options for breakfast... More 

Helpful?
Thank jad3_barr
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

The bad: -Our room wasn't cleaned one day, but before we never complained and the next day it was perfect again. -The seafood a la carte restaurant wasn't that great -The salad red wine is HORRIBLE in the steakhouse. We didn't try it anywhere else. -The nightclub is kinda dead. The good: EVERYTHING ELSE! -The service is fantastic! From the... More 

Helpful?
Thank Patrice L
Wheaton, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We hard the best time at the laguna suites the room was great and clean. The check in took five minutes and everyone was so helpful. The laguna suites concierge Janessa is amazing, she does everything for you. The bar staff at the laguna pool are great, Jorge and Margarita. They will give you suggestions on different drink and bring... More 

Helpful?
2 Thank rstop35
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We have just come back from our honeymoon from this hotel. We stayed for two weeks. Now usually I don't review hotels even though I found reviews helpful myself. But this time we felt that we needed to share our story as there were times we wished we had known information before. We upgraded on arrival to the platinum and... More 

Helpful?
2 Thank natashablake95
Stewart, Tennessee
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Loved everything about this resort. Yes it is bigger than others I've been to. When I made my reservations I considered the Platinum area. I am so glad I stayed with the swim out room. We had our on built in lounge chair plenty big for 2 people. We could walk or swim to the swim up bar which was... More 

Helpful?
5 Thank Sherry W
Pilar O, community Manager at Grand Riviera Princess All Suites Resort & Spa, responded to this review

Dear Sherry W Thank you for posting your feedback about your recent stay with us. We are so glad that our hotel, services and the attention from our staff, met your overall expectations. We want you to know that we truly enjoy sharing our passion for our destination with visitors and want you to walk out the door feeling refreshed.... More 

Birkenhead, United Kingdom
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have just returned from a 2 week family holiday to this resort. This was our second trip to the hotel, so we thought we knew what to expect. However we were wrong, the resort had had improved from our last visit 2 years ago. Check in was very easy and the lady who checked us in changed our rooms... More 

Helpful?
4 Thank andrew d
Pilar O, Community Manager at Grand Riviera Princess All Suites Resort & Spa, responded to this review

Dear andrew d, We appreciated your sincere and constructive comments, we are glad you liked Grand Riviera Princess. We do our very best to ensure our guests are taken care of, from the moment they arrive until the time of departure. We would love to host you again warm regards! More 

Cincinnati, Ohio, United States
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This is our 4th trip to this resort in 4 years. You cannot beat this resort for the money and the friendliness of the staff that work there. We have stayed in the Platinum area and the Laguna suites. While both are great, we prefer the Laguna suites. The food is good, premium liquor, choice of restaurants and more is... More 

Helpful?
3 Thank Robin K
Pilar O, Community Manager at Grand Riviera Princess All Suites Resort & Spa, responded to this review

Dear Robin K We are very glad to know your 4TH stay with us was amazing. Thank you very much for share your experience. All the staff works hard every day in order that our guests enjoy our services and facilities. It is good to know you enjoyed the Chill Out area that we offer. Be sure that we will... More 

Questions? Get answers from hotel staff and past guests. Ask a question

8,845 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (8478)
Viewed
Hotel & Grounds (2234)
Viewed
Pool/Beach Area (1636)
Viewed
Room/Suite (919)
Viewed
Dining (554)
Viewed
Family/Play Areas (90)
Viewed
Bathroom (173)
Viewed
View from Room (243)
Viewed
Business Center/Function Rooms (27)
Viewed
1:50
Videos (12)
Viewed
Other (2590)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (309)
Viewed
Amenities (26)
Viewed
Beach (14)
Viewed
Junior Suite (32)
Viewed
Junior Suite Deluxe Pool (39)
Viewed
Laguna Villa Suite (45)
Viewed
Platinum Pool (4)
Viewed
Platinum Suite (40)
Viewed
Pool (10)
Viewed
Dining (28)
Viewed
The Hotel (71)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (58)
Viewed
Hotel & Grounds (12)
Viewed
Pool/Beach Area (17)
Viewed
Room/Suite (6)
Viewed
Family/Play Areas (3)
Viewed
View from Room (3)
Viewed
Dining (5)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Playa del Carmen hotels
0.4 mi away
Platinum Yucatan Princess All Suites & Spa Resort
Platinum Yucatan Princess All Su...
#53 of 210 in Playa del Carmen
4.5 of 5 stars 3,791 reviews
1.3 mi away
The Royal Haciendas All Suites Resort & Spa
The Royal Haciendas All Suites R...
#44 of 210 in Playa del Carmen
4.5 of 5 stars 2,858 reviews
0.4 mi away
Family Club at Grand Riviera Princess
Family Club at Grand Riviera Pri...
#61 of 210 in Playa del Carmen
4.5 of 5 stars 271 reviews
Show Prices
Show Prices
Show Prices
1.2 mi away
BlueBay Grand Esmeralda
BlueBay Grand Esmeralda
#94 of 210 in Playa del Carmen
3.5 of 5 stars 8,084 reviews
3.8 mi away
Gran Porto Resort
Gran Porto Resort
#32 of 210 in Playa del Carmen
4.5 of 5 stars 8,513 reviews
8.2 mi away
Occidental Grand Xcaret All Inclusive Resort
Occidental Grand Xcaret All Incl...
#66 of 210 in Playa del Carmen
4.0 of 5 stars 10,632 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free Breakfast
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Free Parking
Official Description (provided by the hotel)
Grand Riviera Princess All Suites Resort & Spa is located on the stunning Riviera Maya, just three kilometers from the famous Playa Del Carmen, in beautiful surrounds, with large and spacious natural parks and the delight of a good tropical weather. Besides our fascinating beach, renowned for the clear water and splendid sea beds, typical of the east end of the Yucatan Peninsula, the Hotel invites you to discover the huge wealth of the archaeological remains of the Maya culture in this area. After crossing the spacious lobby the splendid "Paseo de los Dioses" is reached, which invites the costumers to discover the charm of the hotel. It is a gift to our senses to enjoy all our facilities that can be found to our left and right on the way to the marvelous beach awaiting for everybody at the way of the pleasant stroll.Opened in December 2007, Grand Riviera Princess offers 674 fully equipped rooms with a range of services that give the clients a variety of possibilities to choose from: Junior Suite, Junior Suite Deluxe (some with direct pool access), Platinum Suites and Laguna Villa Suites (ideal for the most romantic honeymoon).A fascinating Spa is offered to all the clients, and the most complete activity program during day and night. A range of services in the varied and international selection of top quality food provide the perfect counterpoint when sharing moments of peace and calm with excellent meals in beautiful and inviting specially decorated surrounds, some of which are by the sea. ... more   less 

Additional Information about Grand Riviera Princess All Suites Resort & Spa

Address: Prolongacion 5ta Avenida Mza 20 Lote 006, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $185 - $538 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Riviera Princess All Suites Resort & Spa 4*
Number of rooms: 674
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Cheap Tickets, Orbitz, Expedia, Odigeo, Hotwire, Hotels.com and Jetsetter so you can book your Grand Riviera Princess All Suites Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Riviera Princess All Suites Resort And Spa
Grand Riviera Princess All Hotel Playa Del Carmen
Grand Riviera Princess Hotel
Grand Riviera Princess All Suites Resort & Spa Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#25 Business Hotel in Playa del Carmen
#41 Top resorts Hotel in Playa del Carmen
#44 Luxury Hotel in Playa del Carmen
#53 On the Beach Hotel in Playa del Carmen
#65 Romantic Hotel in Playa del Carmen
#69 Family Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay