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    Grand Riviera Princess All Suites Resort & Spa

    Prolongacion 5ta Avenida Mza 20 Lote 006, Playa del Carmen 77710, Mexico
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    May 9
    May 10
    1 room, 2 adults, 0 children
    Traveler (9382)
    Pool & Beach (1823)
    Room & Suite (1411)
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    Overview

    • Excellent42%
    • Very good31%
    • Average14%
    • Poor6%
    • Terrible4%
    Travelers talk about
    “sports bar” (513 reviews)
    “fondue” (355 reviews)
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness center
    Spa
    4 Star Hotel
    All hotel details
    The Reef Coco Beach
    3,595 reviews
    #103 of 213 hotels in Playa del Carmen
     
    Barcelo Maya Tropical
    4,187 reviews
    #7 of 17 hotels in Puerto Aventuras
     
    Dreams Puerto Aventuras Resort & Spa
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    Catalonia Riviera Maya
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    Rooms
    May 9May 10
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (7,674)
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    1 - 5 of 7,674 reviews

    Reviewed yesterday

    Love this resort a lot, but more importantly i LOVE the staff. Gisel, Yara and Antonio took such good care of us in the platinum area day and night they are the reason i had such an amazing time i was absolutely spoiled by them...More

    Thank Kate L
    Reviewed yesterday

    Stayed here for my mum's birthday for a week and we had a fab time! Hotel is great- very well kept, clean and the staff cant do enough for you! its also massive and there is a lot there: multiple bars, restaurants, pools, spa, gym,...More

    2  Thank kylaadams
    Reviewed yesterday

    It was an amazing place that i would recommend to anyone, it was our first visit to Mexico and i would go back in a heart beat. The hotel was large but very easy to get around, it was very clean and staff was amazing....More

    Thank lmaziarczyk6
    Reviewed 2 days ago via mobile

    The staff and service at this resort were wonderful. The coatis were so cute and fun to watch. We also saw a snake and porcupine at this resort. The snake was little, but I'm terrified of them no matter what size. One pool was definitely...More

    2  Thank corgi_lover12
    Response from Pilar O, Community Manager at Grand Riviera Princess All Suites Resort & Spa

    Dear corgi_lover12: First of all, thank you for choosing Grand Riviera Princess as your holiday destination and for taking the time to share your kind comments with our Trip Advisor readers. We do our very best to ensure our guests are taken care of, from...More

    Reviewed 2 days ago

    We stayed here for a family birthday celebration.The hotel gardens are beautiful and looked after every day.The pool areas are great .One pool in particular is very noisy but it didn't spoil our enjoyment as we used the other pools.You do a lot of walking...More

    Review collected in partnership with this hotel
    1  Thank Hilary G
    Response from Pilar O, Community Manager at Grand Riviera Princess All Suites Resort & Spa

    Dear Hilary G: Thank you so much for taking the time to leave us your feedback on your recent experience at Grand Riviera Princess.We are pleased to know you had a delightful stay with us and that we were able to fulfill all your expectations....More

    The Reef Coco Beach
    3,595 reviews
    #103 of 213 hotels in Playa del Carmen
     
    Barcelo Maya Tropical
    4,187 reviews
    #7 of 17 hotels in Puerto Aventuras
     
    Dreams Puerto Aventuras Resort & Spa
    4,450 reviews
    #10 of 17 hotels in Puerto Aventuras
     
    Catalonia Riviera Maya
    8,176 reviews
    #8 of 17 hotels in Puerto Aventuras
     
    About
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • $209 - $403 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #32 Green Hotel in Playa del Carmen
    • #44 Top resorts Hotel in Playa del Carmen
    • #48 Luxury Hotel in Playa del Carmen
    • #55 On the Beach Hotel in Playa del Carmen
    • #63 Romantic Hotel in Playa del Carmen
    • #69 Family Hotel in Playa del Carmen
    Photos
    Traveler (9382)
    Pool & Beach (1823)
    Room & Suite (1411)
    Dining (637)
    Nearby
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    Questions & AnswersAsk a question
    OliWilliams_13
    Have noticed that coffee makers are a substitute for kettles in this hotel, are kettles available upon request?
    April 29, 2017|
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    kaycaa5
    Is the chill out bar part of the all inclusive? what time do they stop serving snacks and beer in the evening? many thanks in advance x
    April 29, 2017|
    Answer
    Response from CNEINIOWA |
    The Chill Out is not part of the all inclusive. I'm not sure about when they stop serving snacks and beer, my guess is around 6pm when they are getting ready to serve dinner.
    0
    Votes
    Lane W
    Where can I find out what the plantinum package includes and is it worth it?
    April 28, 2017|
    Answer Show all 2 answers
    Response from BUDDYV | Reviewed this property |
    Here is all of it. We paid $400 additional total for six night stays.. 96 Platinum Suites 1 King bed or 2 Double beds, sofa Bathroom with Jacuzzi on the terrace, Vanity Mirror and Hair Dryer Coffee Maker Iron and... More
    0
    Votes
    Room Tips
    "Rooms near the beach end of the hotel are quieter.No kettle in the room just a coffee maker"
    Read review
    "laguna villa suite!!"
    Read review
    "Get the platinum package and stay at a room facing the ocean !! its gorgeous."
    Read review
    "Ask for a room that's facing away from the pools if you want some peace and quiet."
    Read review