My husband and i stayed here with our two small children (5&3). I would definitely reccommend the Princess Family Club. Check in was really quick, they gave us glasses of champagne and juice boxes to welcome us to the resort. Once we arrived at our room, there were stuffed pirates for the kiddos and a bath set on the tub. The concierge made reservations for us at Miso as well as the Mexican restaurant. I personally did not love miso and wouldn't reccommend it. My husband really enjoyed the mexican restaurant. My favourite place for lunch was the sports bar. Their paninis were delicious! The pirate buffet is great and way less overwhelming for younger kids. The kids pool is a lot of fun and all of the staff that we met were amazing with our family. This is a large resort, which has both positives and negatives. It doesn't seem that busy as everything is so spread out, that being said- the beach was a bit of a hike with small kids and the shuttle was not always around. We were always able to find loungers at both the pools as well as the beach. The wildlife was great to see. I read that the coaties could be pretty bold, but we just made sure our food and snacks were cleaned up and secure and they didnt really bother us. The only negatives i would share just as a heads up for others staying at this resort are: The mexican market- we were told that this was local people from town. This was not accurate. The vendors all wore the same shirts with name tags, appeared to work at the resort. Also, the items they're selling are almost 3x the price of the gift shop. We paid $40 dollars for a clay jaguar whistle, then saw it for $25 in the gift shop. To say we were disappointed and felt cheated would be an understatement. The photographers- Just a heads up that these photos are incredibly expensive! The cheapest package is $110 USD for 7 printed 4x6 photos and a link emailed to you with the same 7 pictures. They had taken 71 pictures, we had to narrow it down to 7. Overall, we had a great week and would reccommend staying here.

Travelling with Tui for 2 weeks. Booked junior suite in block 7 262. Rooms are as brochure, huge well maintained and decorated. Huge comfy bed with loads of storage a free safe and free stocked mini bar. Large balcony for us with a view of palm trees and some sun. We don't use room in day but other room upgrades have views of pool etc. Food in 4 buffet restaurants fabulous too much to choose from and chef stations cooking steaks eggs etc to your choice. 5 A la carte restaurant choices with unlimited access many times. 8 pools with some swim up bars and waiter service. Bbqs pool side and on the beach. Animation teams 7 days and live bands certain days. Beach with full bar and food service on a white sand safe beach Evening entertainment in theatre and live music in lobby and open air bar in Sq. Grounds are basically a resort within a jungle. Perfectly manicured landscapes with families of cute iguanas ring tails and birdlife all well briefed on posing for cameras. My only regret is we are only here for 2 weeks! Top tip. 1.Tipping is not expected or pushed. Take 20 peso ot $1 notes (80p) for table and bar service etc. Tip small and often. 2. Use a higher sun screen than you think and try to use a bio degradable one. It's truly paradise and if you are not enjoying something just say and the team will make it better.

Had 9 nights here and was very impressed with this hotel, the value you get is amazing, there are many pool areas some with games and music or others that are quiet and more chilling. The grounds are kept exceptionally, pretty much to golf course standard, and this is a large place so full credit to the staff and groundskeepers. Nice beach with loads sun beds and they clear the seaweed every morning. The aircon worked fine and the rooms were clean. Mini fridge get filled daily. The reception even let me keep my wrist band until my flight time so I could use the facilities and get food and drinks until I had to leave which I thought was very kind. Friends who were staying up the beach from here were paying 3 times the price for their hotel and they were annoyed with themselves for not booking this place as the value is so good of what they saw when visiting. Most certainly would revisit if come to this area again. The only bad thing (apart for having to home!) was the Americans who I thought in general were quite rude to the bar staff etc!!! But obviously that’s not the hotels fault!!!!! Great hotel give it a go!