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Rosewood Mayakoba

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Rosewood Mayakoba
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1,575 Reviews from our TripAdvisor Community

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Showing 1,404: English reviews
Kennett Square, Pennsylvania
Reviewed May 3, 2015

I'm just not sure I have enough nice things to say about this resort. It was fantastic. We stayed in an Oceanview Suite (#516) and loved every minute. We had spent 4 days at the Viceroy Riviera Maya and did not have a good stay there. The difference between the Viceroy and Rosewood Mayakoba is nothing short of the difference...

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Helpful?
3Thank Tennek
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Tennek, We appreciate the opportunity to learn more about your experience at Rosewood Mayakoba. At our resort, we want to get to know our guests so we can better understand what might make their stay unforgettable. We are so pleased to know that you felt well attended to without being bothered. Hopefully, you took advantage of the app and...

Los Angeles
Reviewed April 30, 2015

Rosewood has added yet another dinning experience to compliment the several other dining outlets, which are all amazing including the Sushi / Tequila pairing at Agave Azul overlooking the lagoon. This newest addition named Ceiba is set in an outdoor herb garden where the ingredients are all grown on site. Make your reservations early as it does tend to fill...

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2Thank Luv2Trvl23
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Luv2Trvl23, Thank you for sharing these insights into your stay at Rosewood Mayakoba. Here, we never stop thinking of ways we can add to the experience here so our repeat guests always having something new to explore. It sounds as though you enjoyed your meal at Ceiba, and we are so pleased to hear it. You are correct in...

Geneva, Illinois
Reviewed April 30, 2015

This was our third trip to Rosewood Mayakoba. We enjoyed our visits in 2012 and 2013 as well, but this trip as the best! The personal touches were very sweet. Everyone remembered our names and asked us how we were every moment. They engaged us in conversation about how we saw the hotel this time around and what we truly...

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2Thank samlab25
gurnee Il.
Reviewed April 30, 2015

My vacation time and $$ are very important to me, i am more particular than my family and if i couldn't be happier, that is quite a statement ! The Managing Director said to me, "We need to keep our competitive edge with the quality of our hotel product and service and your feedback keeps us on track." I actually...

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1Thank cometstar13
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear cometstar13, First and foremost, we must thank you for choosing Rosewood Mayakoba as your destination of choice for your upcoming anniversary. It is an honor to accommodate our guests when they are celebrating a special occasion, and we look forward to your next visit! We love to hear that your daughters enjoyed the “mini” spa treatments by the pool....

Dallas, Texas
Reviewed April 28, 2015 via mobile

My husband and I just returned from six glorious nights at the beautiful Rosewood. As two people who work a lot and travel fairly often to some of the world's most beautiful places, we tend to be a bit particular when it comes to our personal hotel stays. Rosewood Mayakoba exceeded every expectation! And let's be honest, there are stunning...

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2Thank 26TheJenkins
Cave Creek, Arizona
Reviewed April 24, 2015

I visited this resort when it had been opened a mere 11 months. The day after it was 1 year old, it got it's 5th star. My understanding is that a resort/hotel has to be a year old to get that rating. Well, this resort didn't waste any time. Everything is spectacular including the resort accommodations, the service, the food,...

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1Thank KEVIN L
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Kevin L, Thank you for continuing to choose Rosewood Mayakoba. Nothing humbles us more than hearing from a loyal friend who is consistently happy with their experiences. As we have continued to hear back from our valued guests, we have made every effort to ensure a stay at our resort is not soon forgotten. It has been our pleasure...

New York City, New York
Reviewed April 21, 2015

Our family recently returned from a 5 day trip to Rosewood Mayakoba. We have stayed in many high end resorts all over the world, and would have to say that this ranks right up near the top, maybe even the very best. The service is better than at any other resort or hotel we have ever stayed at. The staff...

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2Thank LBSLH
Boston, MA
Reviewed April 20, 2015

We are finishing our second stay here; the first one was a year ago. This is a great property; beautiful rooms and public areas, and generally very attentive and friendly service. The beach area, as some have pointed out, is not world-class, but for us it was fine. Relative to last year it seems that they have been cutting back...

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9Thank MikeBOS
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear MikeBOS, We appreciate the opportunity to hear insights from a repeat visitor such as yourself. At Rosewood Mayakoba, we want every stay to be an improvement upon the last. In this regard, we continually update our resort with new features for our guests to enjoy. Recently, we have added live entertainment and an additional dining space, Ceiba, where guests...

Reviewed April 18, 2015 via mobile

If you are trying to decide where to stay in Playa del Carmen there is no other choice Rosewood is simply the nicest place to stay. Does that necessarily mean that it is one of the top five or so resorts you will ever stay in? Probably not I say that for two reasons the food and the beach. There...

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4Thank Omar N
Rosewood M, Manager at Rosewood Mayakoba, responded to this review

Dear Omar N, We appreciate you taking the time to review your stay with us. It is great to hear that Rosewood Mayakoba is your number one choice in Playa del Carmen. I am concerned that your dining experience was not on par with the rest of your stay at our resort. I have alerted our food and beverage team...

Surrey
Reviewed April 18, 2015

A week's stay in this place was quite possibly THE best place we have ever stayed in. Ever. We are already planning to take the kids. So, where to start? The welcome with a frozen mojito took away my choice not to drink anything with ice in (to avoid stomach problems) - but we had absolutely no problems at all....

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7Thank Mabel_Gripper
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Deluxe Overwater Lagoon Suite (77)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Rosewood Mayakoba is situated on the Riviera Maya. This luxury resort in Mexico offers spacious suites and is located south of Cancun and north of the charming seaside village of Playa del Carmen.Surrounded by the emerald embrace of the jungle and caressed by warm Carribbean breezes, is a resort of rare luxury and indulgence. Rosewood Mayakoba is imbued with the unique spirit of Mexico's Yucatan Peninsula. A journey to this serene world, immersed in the dense green perfume of the jungle, captivates the soul with unimaginable tropical beauty,and pure, simple refinement. The ecological enclave of Mayakobá is a new, enlightened model of true luxury hospitality that celebrates the land without compromising it. Mayakoba embraces the government restrictions on development and mangrove preservation which has always been a top priority for the developers and designers. The Madrid-based construction company OHL, with 25 years of experience in Mexico, owned the land for many years before choosing how to build upon it. ... more   less 

Additional Information about Rosewood Mayakoba

Address: Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $751 - $1,875 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rosewood Mayakoba 5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Rosewood Mayakoba Hotel Playa Del Carmen
Rosewood Mayakoba Playa Del Carmen
Rosewood Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#1 On the Beach Hotel in Playa del Carmen
#1 Luxury Hotel in Playa del Carmen
#1 Top resorts Hotel in Playa del Carmen
#1 Spa Hotel in Playa del Carmen
#2 Romantic Hotel in Playa del Carmen
#8 Green Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travelers have asked, with answers from Rosewood Mayakoba staff and other travelers.
146 questions
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london
Old Tappan, New Jersey
Ottawa, Canada
2 months ago

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Questions? Get answers from Rosewood Mayakoba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All are wonderful”
 of 5 bubbles timrobin, 4 days ago | Read review
“The lowest room category the lagoon suite is amazing with a lagoon view, private patio and rooftop sundeck!”
 of 5 bubbles 851press, 5 days ago | Read review
“Beachfront or lagoon”
 of 5 bubbles Woodymur, 1 week ago | Read review
“we loved the rooms on the beach, but there were several pools and lagoon rooms that were very interesting”
 of 5 bubbles lynnsM689EI, 1 week ago | Read review
“Ask for the Suite close to the beach instead of the lagoon, unless you want more privacy and want to go bicycling or walk everyday.”
 of 5 bubbles LakeOconeeRealtor, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question