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Rosewood Mayakoba

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Rosewood Mayakoba
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1,601 Reviews from our TripAdvisor Community

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Showing 1,425: English reviews
San Pedro
Reviewed October 25, 2015 via mobile

Can't begin with the amazing list of high qualities of Rosewood Mayacoba. Best experience so far in riviera maya. From the welcome details starting with a fresh drink, a boat tour with fruit brochettes delights through the mangroves to the ocean front suite. The suite is very spacious and nicely decorated and with all amenities you can ask for. The...

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3Thank blackestee
San Antonio, Texas
Reviewed October 25, 2015

First of all, all the reviews here are spot on. This place is amazing! My experience exceeded the reviews even! The trip was a birthday gift from my husband. From the moment we arrived, we received first-class treatment. If you stay on the lagoon side, you're brought by boat, which was really nice! We had a beautiful suite. You could...

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3Thank Ginger R
Charlotte, North Carolina
Reviewed October 22, 2015 via mobile

Pavel and Gabriela were assigned to watch after us and they were unbelievable! They really cared about us and I was blown away with how well they treated us. I actually felt bad they did so much for us. All of the staff were very sweet and the grounds were stunning. I think we were in the lowest level suite...

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Thank Mike M
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Mike M, We cannot thank you enough for sharing your review. We are delighted to hear that Pavel and Gabriella could assist in making your stay so unforgettable. We will share your compliments with them as soon as possible. Whether exploring nearby Playa del Carmen or traversing our grounds, our personal butlers are never out of reach. Please believe...

Texas
Reviewed October 22, 2015 via mobile

Writing this review while in our private transport to Cancun airport as we just departed Rosewood Mayakoba. I simply couldn't wait. This was truly the best resort experience we've ever had. Including top notch hotel resorts in the Caribbean, Europe, Asia and South America. Everything was excellent. Beautiful setting, amazing facilities, most wonderful room, great dining, personalized genuinely friendly service...

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Thank osvaldof
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear osvaldof, Just as you couldn’t wait to share your review, we can’t wait to hear from the guests we have just had the opportunity of getting to know. You sound as though you are a very well-traveled person, and we are thrilled to know you enjoyed your experience with us in Riviera Maya. While we love to offer unique...

long island
Reviewed October 20, 2015 via mobile

The moment you arrive at the Rosewood Mayakoba , you are in paradise .... The staff is absolutely amazing . They go above and beyond with a smile and are completely genuine .... A special Thank you to Alberto , our personal butler .... He also celebrated a birthday on our visit ( happy birthday !!) Alberto was such a...

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Thank labuenavida777
Austin, Texas
Reviewed October 19, 2015

I can't write enough great things about this place. We had our wedding here and Carolina (the wedding planner) was spectacular. From start to finish, the process was professional, seamless and every single person who works at this hotel goes above and beyond. The place itself is absolutely gorgeous and the amenities (spa and otherwise) are out of this world....

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Thank chaz4041
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear chaz4041, On behalf of everyone here at Rosewood Mayakoba, we wish you a lifetime of happiness! It is such an honor to play a part in our guests’ big day, and we are thrilled to know Carolina could be there, every step of the way. For such a special occasion, we know how crucial it is to pull of...

McAllen, Texas
Reviewed October 18, 2015

We were on our honeymoon in late September of 2015 and had such an incredible time. The resort is simply outstanding!! The customer service is just excellent. From the reception area staff to the cleaning crews to our personal butler. Everyone was friendly and very helpful. Our room was huge and well appointed. The bed was extremely comfortable and the...

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1Thank Joethetraveler_12
Tempe, Arizona
Reviewed October 17, 2015

We had a wonderful four days at Rosewood with our family of 5. Service was truly outstanding and the property was beautiful. We have only a few minor complaints having to do with the technical systems including getting repeated calls to our kids suite after we had asked for it to be on 'do not disturb,' our phone lighting up...

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Thank Athena A
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Athena A, Thank you for choosing Rosewood Mayakoba for your family vacation to Riviera Maya. While we are pleased to know your overall visit was so enjoyable, we appreciate and value all of your feedback in our ongoing mission to perfect the guest experience. We can certainly understand your frustration regarding the technical difficulties in your room. Please trust...

Reviewed October 13, 2015 via mobile

Absolutely oustanding. Our experience at Rosewood Mayacoba was great and filled up with perfect moments. The service is absolutely exquisite the facilities are wonderful. There are no words to thank the people and their warmth since our arrival. Surprisely glad when we were taken to our suite in a boat with a delicious chayarita their welcome drink, the suite nice,...

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1Thank Angelo S
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Angelo S, It is our hope that guests are able to enjoy their perfect vacation at Rosewood Mayakoba, and we are delighted to hear that you felt so welcomed from the moment you arrived. We will happily pass your compliments along to Gonzalez, Johana, Fernanda and our housekeeping and culinary teams. Should we see you again, it would be...

Santa Monica, California
Reviewed October 10, 2015

The setting is magical, the facilities and villas beautiful and elegantly appointed with everything anybody could want and the staff know what you need and want before you do. And they do they with a big smile, remembering your name and love to surprise you with their attentiveness. This hotel deserves 6 stars out of 5. The cuisine in both...

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2Thank WLSCH
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear WLSCH, We are delighted to hear from you and to read such a lovely review. While it is wonderful to know you enjoyed our location along the ocean and our efforts to incorporate local culture and cuisine into our operations, we are especially glad to know that you found our service to be second to none. It was our...

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Deluxe Overwater Lagoon Suite (77)
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Rosewood Mayakoba is situated on the Riviera Maya. This luxury resort in Mexico offers spacious suites and is located south of Cancun and north of the charming seaside village of Playa del Carmen.Surrounded by the emerald embrace of the jungle and caressed by warm Carribbean breezes, is a resort of rare luxury and indulgence. Rosewood Mayakoba is imbued with the unique spirit of Mexico's Yucatan Peninsula. A journey to this serene world, immersed in the dense green perfume of the jungle, captivates the soul with unimaginable tropical beauty,and pure, simple refinement. The ecological enclave of Mayakobá is a new, enlightened model of true luxury hospitality that celebrates the land without compromising it. Mayakoba embraces the government restrictions on development and mangrove preservation which has always been a top priority for the developers and designers. The Madrid-based construction company OHL, with 25 years of experience in Mexico, owned the land for many years before choosing how to build upon it. ... more   less 

Additional Information about Rosewood Mayakoba

Address: Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $772 - $1,428 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rosewood Mayakoba 5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Rosewood Mayakoba Hotel Playa Del Carmen
Rosewood Mayakoba Playa Del Carmen
Rosewood Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#1 Luxury Hotel in Playa del Carmen
#1 Top resorts Hotel in Playa del Carmen
#1 On the Beach Hotel in Playa del Carmen
#1 Spa Hotel in Playa del Carmen
#2 Romantic Hotel in Playa del Carmen
#8 Green Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travelers have asked, with answers from Rosewood Mayakoba staff and other travelers.
153 questions
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london
Old Tappan, New Jersey
Ottawa, Canada
4 months ago
Aberdare, United Kingdom

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Questions? Get answers from Rosewood Mayakoba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We stayed in a beachfront suite with a plunge pool on our deck. Absolutely fantastic!”
A8078FOericl, 2 days ago | Read review
“The beach view rooms are amazing and probably best if you have kids with you but we found the lagoon facing rooms were more private.”
DBC084, 2 days ago | Read review
“Loved my room near punta Bonita on the lagoon”
sc0ttevans, 3 days ago | Read review
“The bath tub is a bit cold”
pamajos, 3 days ago | Read review
“None, everything was really perfect. ”
SJPatrick, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question