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Rosewood Mayakoba

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Rosewood Mayakoba
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1,576 Reviews from our TripAdvisor Community

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Showing 1,405: English reviews
Santa Fe, New Mexico
Reviewed 2 weeks ago

hard to put into words. incredible service, gorgeous suites, beautiful grounds, unreal spa... you have to truly xperience this place to truly understand how excellent the entire place is. everyone makes u feel like family, it's quiet, relaxed, comfortable and truly 5 stars in e dry way

Review collected in partnership with Rosewood Hotels & Resorts
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Helpful?
Thank jkwilner1
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear jkwilner1, Thank you for your review. I have to agree with you. Much of what Rosewood Mayakoba is built on is a Sense of Place, and understanding it lies in experiencing it for yourself. The sights and sounds of the jungle, the textures and smells of Sense Spa, the taste of the food, it all comes together to provide...

Reynolds Plantation at Lake Oconee Georgia
Reviewed 2 weeks ago

Surrounded by a jungle, we stayed in our very own Lagoon Suite; complete with living room, dining, spa like bath and outdoor shower with rooftop sun deck. We also had our own dock and would have been delivered to our suite by boat, had we arrived earleir in the day. We had an outdoor mini pool and lounge area for...

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Helpful?
Thank LakeOconeeRealtor
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear LakeOconeeRealtor, Thank you for your review, which I trust will be informative for guests curious about what to expect from our accommodations. Spacious and private, you can spend a whole day sunbathing and soaking up the scenery without leaving your suite. How wonderful to hear you could visit during such an exciting time! It was a pleasure to host...

Macomb, Michigan
Reviewed 2 weeks ago via mobile

We spent five nights at Rosewood Mayakoba the week after Thanksgiving in an over lagoon suite. The suite was amazing! It was very peaceful with great views of the lagoon and wildlife. We spent most of time relaxing on the beach, enjoying the margaritas. The waitstaff at the beach were very friendly and so helpful and accommodating. The resort is...

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Helpful?
Thank SMTfromMI
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear SMTfromMI, Thank you for joining us after the Thanksgiving holiday. Relaxing on the beach with a margarita sounds like a wonderful way to spend a vacation, and it was our pleasure to help in any way we could. The next time you are dreaming of a serene getaway, we hope you will think of Rosewood Mayakoba. Sincerely, Daniel Scott...

Pennsylvania
Reviewed 2 weeks ago

I travel for work full time and have for over 13 years. This hotel is by far one of the most impressive places I have ever been. Its so beautiful! There is a lagoon that goes throughout the property. When you check in, you are taken to your room via the boat/lagoon. You dock right outback of your room/suite. The...

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Helpful?
2Thank ABcats
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear ABcats, My sincere thanks goes to you for sharing such a wonderful review. I am thrilled you could join us in our natural paradise, where our lagoon suites blend seamlessly with the surrounding environment. Some guests hardly venture out from their suite, and thanks to the personal plunge pool and bathroom designed for ultimate relaxation, we can understand why....

washington dc
Reviewed 2 weeks ago

We just completed our 7th trip to Rosewood and it was another excellent vacation. From the greeting at the airport, with cold towels and drinks, to the assistant manager waiting to greet us at the hotel, our start to the vacation was excellent. Throughout our stay, we were made to feel like we were family members returning home. Our suite...

Review collected in partnership with Rosewood Hotels & Resorts
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Helpful?
Thank retireeWashingtonDc
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear retireeWashingtonDC, How can we ever thank you for being such treasured guests? There is no better feedback than what we hear from the people who have joined us several times. We could not be more pleased to hear that every stay is met with even better service, thanks to our proprietary technology that helps us understand your needs and...

NYC
Reviewed 2 weeks ago via mobile

If you are fortunate enough to stay at the Rosewood Mayakoba, you will leave relaxed and happy. Perhaps this should be a 5 (not 4) star review, but I am a hard grader and I assume vacationers considering this property have high expectations. We will definitely return when we need a dose of "ahhhh". Pros: - The mangrove forest setting...

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Helpful?
Thank intlbnkr
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear intlbnkr, Thank you for your detailed review of what travelers can expect at Rosewood Mayakoba. We feel lucky to be situated in such a unique area along the coast, where we can offer our guests private suites surrounded by jungle and wildlife, or beachfront accommodations that overlook the beautiful sea. As you note, the beach can be access by...

Bath, United Kingdom
Reviewed 2 weeks ago

From the time you arrive, you start to feel that this hotel is special. The hundreds of staff at the Rosewood Mayakoba look after you hand and foot, greeting you warmly and treating you like an honoured guest. The Rosewood has clearly worked hard to create an incredibly relaxing and luxurious experience for all its guests. While we stayed in...

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Helpful?
3Thank Jonathan H
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Jonathon H, Thank you for your review, Jonathon. Our specially personalized degree of personality can sometimes take adjusting, but just know that you can utilize your butler’s service as often or as little as you’d like. Especially through our custom app, we simply hope it is a convenient way to, say, make dinner reservations while you’re by the beach,...

Indianapolis, Indiana
Reviewed 2 weeks ago via mobile

Resorts do not get better than this. We stayed here for our honeymoon and the entire experience was 5 stars. Every meal was delicious. The design of the resort is perfection and truly one-of-a-kind. The resort offers so many unique touches that set them apart-- the boat ride to your lagoon suite after check-in, golf cart rides to the beach,...

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Helpful?
Thank raychlanne
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear raychlanne, On behalf of our team, we would like to wish you all the best in your life together. It is an honor to accommodate guests on their honeymoon, and we are thrilled that you were satisfied with your experience. We like to think that a stay here can be what you want it to be—a romantic getaway, an...

Ipswich, Massachusetts
Reviewed 3 weeks ago

A great experience at a great property. Very relaxing. Every meal we had was very good with plenty of variety at 3 different restaurants. Very high quality food and service without exception. It's not cheap, but if you can accept that early on, it will be worth every penny.

Review collected in partnership with Rosewood Hotels & Resorts
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Helpful?
Thank Brian And Erin H
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Brian and Erin, Thank you for your visit and review. It sounds like cuisine is an important part of the overall experience for you, and we couldn’t agree more. Between contemporary Italian at Casa del Lago, fresh Mexican fare and seafood overlooking the sea at Punta Bonita, and sushi at Agave Azul, we do aim to offer our guests...

tx
Reviewed 3 weeks ago

This was my second visit to Rosewood Mayakoba, and it was WAY better! The butler service provides service like no other hotel I have ever been to. The attention to detail is perfect. The food is delicious, even the room service! (We eat mostly room service so that means a lot) and the kids activities are perfection. My 4 and...

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Helpful?
Thank mj79Tx
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear mj79Tx, Nothing inspires us more than hearing that your second visit was even better than your first. For a getaway met with ultimate privacy, relaxation, and opportunities to make memories as a family, we hope you were totally satisfied. After all, there’s nothing quite like taking your lunch on your back patio while overlooking the ocean. I do appreciate...

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Beachfront Studio Suite (79)
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Deluxe Overwater Lagoon Suite (77)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Rosewood Mayakoba is situated on the Riviera Maya. This luxury resort in Mexico offers spacious suites and is located south of Cancun and north of the charming seaside village of Playa del Carmen.Surrounded by the emerald embrace of the jungle and caressed by warm Carribbean breezes, is a resort of rare luxury and indulgence. Rosewood Mayakoba is imbued with the unique spirit of Mexico's Yucatan Peninsula. A journey to this serene world, immersed in the dense green perfume of the jungle, captivates the soul with unimaginable tropical beauty,and pure, simple refinement. The ecological enclave of Mayakobá is a new, enlightened model of true luxury hospitality that celebrates the land without compromising it. Mayakoba embraces the government restrictions on development and mangrove preservation which has always been a top priority for the developers and designers. The Madrid-based construction company OHL, with 25 years of experience in Mexico, owned the land for many years before choosing how to build upon it. ... more   less 

Additional Information about Rosewood Mayakoba

Address: Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $763 - $1,874 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rosewood Mayakoba 5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Rosewood Mayakoba Hotel Playa Del Carmen
Rosewood Mayakoba Playa Del Carmen
Rosewood Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#1 Spa Hotel in Playa del Carmen
#1 On the Beach Hotel in Playa del Carmen
#1 Luxury Hotel in Playa del Carmen
#1 Top resorts Hotel in Playa del Carmen
#2 Romantic Hotel in Playa del Carmen
#8 Green Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travelers have asked, with answers from Rosewood Mayakoba staff and other travelers.
146 questions
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london
Old Tappan, New Jersey
Ottawa, Canada
2 months ago

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Questions? Get answers from Rosewood Mayakoba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All are wonderful”
 of 5 bubbles timrobin, 6 days ago | Read review
“The lowest room category the lagoon suite is amazing with a lagoon view, private patio and rooftop sundeck!”
 of 5 bubbles 851press, 1 week ago | Read review
“Beachfront or lagoon”
 of 5 bubbles Woodymur, 1 week ago | Read review
“we loved the rooms on the beach, but there were several pools and lagoon rooms that were very interesting”
 of 5 bubbles lynnsM689EI, 2 weeks ago | Read review
“Ask for the Suite close to the beach instead of the lagoon, unless you want more privacy and want to go bicycling or walk everyday.”
 of 5 bubbles LakeOconeeRealtor, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question