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Rosewood Mayakoba

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Traveler (1865)
Room & Suite (648)
Pool & Beach (367)
Overview
Hotel website
Ctra. Federal Cancun, Playa del Carmen 77710 Mexico See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star accommodation
Additional information
Visit Hotel Website
Offers from Rosewood Mayakoba
Special Offer: Complimentary 4th Night
Hotel packages
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Rooms
Sep 30Oct 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,978)
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1,749 results
Traveler rating
1,574
126
30
13
6
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LanguageEnglish
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1,574
126
30
13
6
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1 - 5 of 1,749 reviews
Reviewed 2 days ago

This is the second time we have stayed here, and it is hard to believe it has got better! Welcome - the welcome and check in service was fantastic had a real “welcome home” feel to it Staff - are amazing, 6 staff per guest,...More

1  Thank Jw22-70
Hotel's Favorite
Reviewed 2 weeks ago

We've been to wonderful hotels and resorts in many places but the Rosewood Mayakoba under its manager Lutz Arnhold was undoubtably the most memorable and wonderful experience we've had. Where does one start...? Yanet is the most wonderful butler and she anticipates every possible thing...More

1  Thank Aviade
Response from Rosewood M, Managing Director at Rosewood MayakobaResponded 1 week ago

Dear Aviade, We cannot thank you enough for leaving us with the splendid details of your getaway. Whether it was the sincere, personal touches from Yanet or the helpful recommendations from Daniel, we are glad that you were so impressed with the service you received...More

Reviewed 3 days ago

Out of all of the 5 star ultra luxury hotels we have stayed at in the world, this is in the top 3. Without question. The food, the service, the shower in the room! The bikes were amazing to get around the perfectly manicured property....More

Review collected in partnership with Rosewood Hotels & Resorts
Thank Josh G
Reviewed 5 days ago via mobile

The best hotel we have visited. The SPA is fantastic. The visitors care for every detail and always with a smile and a service and yes I can attitude. The nature surrounding the hotels and the care for the environment are the perfect compliment. Congratulations!More

Thank robertoypaulinak
Response from Rosewood M, Managing Director at Rosewood MayakobaResponded 4 days ago

Dear robertoypaulinak, Thank you for leaving us with this fantastic feedback. Words cannot express how wonderful it is to hear that your getaway at the resort was such a positive experience. We are elated that you found not only the property to be a blissful...More

Reviewed 2 weeks ago

My wife and I have been to Rosewood Mayakoba twice and each visit has made us look forward to our next trip there. If I had to sum up why it is so great in a few words I would say "attention to detail." They...More

Review collected in partnership with Rosewood Hotels & Resorts
Thank jimuphoff
Response from Rosewood M, Managing Director at Rosewood MayakobaResponded 2 weeks ago

Dear jimuphoff, Please accept our most sincere thanks for these positive comments. Your appreciation for our high level of service is a joy to receive and serves as both validation and motivation as we work towards perfection. We will be sure to relay your kind...More

View more reviews
About
Awards & Recognition
Travelers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Beachfront
Room Service
Restaurant
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Free Parking
Wheelchair access
Business Center with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Golf course
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
$665 - $2,156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Playa del Carmen
#1 Spa Hotel in Playa del Carmen
#1 Top resorts Hotel in Playa del Carmen
#1 Luxury Hotel in Playa del Carmen
#2 Romantic Hotel in Playa del Carmen
#6 Family Hotel in Playa del Carmen
#8 Green Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$665 - $2,156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 On the Beach Hotel in Playa del Carmen
#1 Spa Hotel in Playa del Carmen
#1 Top resorts Hotel in Playa del Carmen
#1 Luxury Hotel in Playa del Carmen
#2 Romantic Hotel in Playa del Carmen
#6 Family Hotel in Playa del Carmen
#8 Green Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Photos
Traveler (1,865)
Room & Suite (648)
Pool & Beach (367)
Dining (229)
Amenities (184)
Family and Play Areas (7)
Business Center & Event Rooms (7)
Nearby
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Nearby RestaurantsSee all 1,487 restaurants in Playa del Carmen
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Nearby AttractionsSee all 761 attractions in Playa del Carmen
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1,421 reviews
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Playa
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KayTours
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Questions & Answers
Ask a question
elindsey03
We are scheduled to arrive here this week. However we were just told by friends of a very scary story involving a drink that was served on property which resulted in the friend in the hospital with a $20k hospital charge on his credit card. I am aware of these kinds of things happening in Mexico, but I did not think it would happen at such a resort as this one. I am seriously considering cancelling our trip, our 10 year anniversary trip that we are very much looking forward to. We cannot risk anything happening to us. Also, Rosewood told our friends that there was nothing they could do about the hospital bill nor would they track down the employee that handled the drugged drink. I am worried I will not be able to relax at all if we go and that I will need to watch every drink that is made. we have been to many Rosewood resorts and I have never worried about our safety. This concerns me, especially if no steps were taken to make sure this would not happen again.
August 6, 2018|
Answer
Response from RMayakoba | Property representative |
Dear elindsey0, Thank you for taking the time to share this comment. Our commitment has always been and will continue to be to work tirelessly to ensure the safety and satisfaction of all our guests and associates. As part... More
1
Vote
shopaddict
August 6, 2018|
Answer
Response from RMayakoba | Property representative |
Dear shopaddict, Our culinary team enjoys surprising and delighting guests with seasonal pop-ups and refreshments, like Champagne O’Clock. At other times you might find a colorful snow cone cart, or an assortment of agua... More
0
Votes
shopaddict
August 6, 2018|
AnswerShow all 2 answers
Response from RMayakoba | Property representative |
Dear shopaddict, Thank you for your questions. While prices per entrée vary depending on the outlet and mealtime, the cost per dish for dinner range between $15USD to $50USD. In addition to our five delicious restaurants... More
0
Votes
Room Tips
"Get a villa with upstairs beach view"
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"Enjoy! I am sure they are all as amazing as our suite."
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"Stay in the Island Suites near the spa. They are some of the biggest rooms but are well priced."
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"Overwater lagoon suites are amazing, especially 311!"
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