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Rosewood Mayakoba

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Rosewood Mayakoba
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1,406 Reviews from our TripAdvisor Community

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Showing 1,259: English reviews
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

From the moment you set foot in Mexico the vacation begins. I make a point to put Mexico on my travel agenda every year for a reason. It starts with the service and this hotel is #1 for a reason. When you arrive on property you are checked in and taken by boat to your room. I had an over... More 

Helpful?
Thank L Y
Virginia Beach, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Beautiful place to vacation. I would recommend this vacation spot to anyone I know. They treat you like you are their only job. The deluxe lagoon was wonderful. They boat rides around the villas were magical.

Review collected in partnership with Rosewood Hotels & Resorts

Helpful?
1 Thank leroydgls
Riverside, Illinois
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I'm long overdue writing this review. My husband and I traveled to the Rosewood Mayakoba this past July for an anniversary trip. This was our second time there, our first time being in July of 2015. We could not have had a better time. The grounds and the resort are something out of a dream, but it was the staff... More 

Helpful?
1 Thank Katie B
Washington, DC
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

It is hard to enough positive things about the hotel and particularly the staff, who are clearly excellently trained. From the gardeners to the butlers, everyone is friendly and attentive. The rooms (houses, really) are both well-appointed and very private, which is great. It is a very extensive property, and the free bikes make it very easy to get around.... More 

Helpful?
Thank keithinbrazil
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear keithinbrazil, We are very pleased to hear that your conference at Rosewood Mayakoba ran so smoothly thanks to the service of our team. While gratuity is included, your additional gesture is very much appreciated. Guests are welcome to add any additional gratuity they please at reception. If this is not more clearly communicated, we regret this oversight. Our intent... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

This place is truly as close to paradise as one can get. They are the masters at seeing to your every need, even before you think to pick up the phone to ask it of them. There is no need to leave the Mayakoba property. It is a vacation in and of itself. We can't wait to go back!

Helpful?
Thank Maggie A
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Maggie A, Thank you for your review. It’s wonderful to hear that our dedicated team made such a lasting impression. Part of our service philosophy includes anticipating your needs and wants before you might. In paradise, it is easy to share with you some additional tokens of our gratitude that might help you relax or enjoy yourself even more.... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Rosewood Mayakoba is a private, pristine Riviera Mayan resort that offers several different types of suites, located on the lagoon, on a lagoon island, ocean view and beach front. There are two large pool areas, one near the spa, and one at the beach. They have full service food and drink services available at each pool. Each suite is beautifully... More 

Helpful?
2 Thank B4819ZZrebeccas
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear B4819ZZrebeccas, Thank you for your detailed review of what travelers can expect at Rosewood Mayakoba. Along with providing exceptionally detailed service, our vast array of amenities sets us apart from other resorts in Riviera Maya. In one day, a guest can learn to stand-up paddleboard in the ocean, retreat to our spa for an authentic Mayan massage, explore a... More 

Ponte Vedra Beach, Florida
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We went for our family Thanksgiving vacation. After a few days at the hotel our kids 10, 8, & 8 wanted to move there! The property is an amazing combination of natural beauty and design with flawless execution. Upon check in we were taken by boat to our villa by the beach through a series of interesting crystal clear canals.... More 

Helpful?
Thank ccaitken
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear ccaitken, How wonderful that your family could spend the Thanksgiving holiday with us at Rosewood Mayakoba. It sounds like you were all thoroughly entertained during your stay, thanks in large part to our wonderful caretakers in the Rose Buds Kids Club and the attention to detail by our pool staff. As you note, our natural surroundings offer much to... More 

New York City, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I celebrated my anniversary here over the holiday weekend and I was not disappointed! All of the staff and extremely friendly and helpful and all of our needs were met. We stayed in a Lagoon Suite, which was quiet and private. Our butler was amazing and very helpful when some of our previous plans fell through due to weather. We... More 

Review collected in partnership with Rosewood Hotels & Resorts

Helpful?
Thank K S
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear K S, Best wishes to you on your anniversary. A Lagoon Suite is an ideal choice for a romantic celebration. The lush trees that add privacy to your stay, the tranquil waters and beautiful birds—it’s paradise. It’s wonderful to hear that you enjoyed exploring sites outside of the property, as well. Your butler or our dedicated concierge team would... More 

San Francisco, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I just wanted to thank to all the amazing staff for such a wonderful experience! From being in a little storm, the organic and fresh food, meeting new friends, delicious dinner at La Ceiba! (Which I hardly recommend) Everything was perfection! You won't be disappointed very single penny is worth it! We love Nick our butler he was a rock... More 

Helpful?
1 Thank Claudia G
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Claudia G, Thank you for sharing your review, and happy belated birthday! Though the weather didn’t totally cooperate, we are glad it cleared up and you could continue enjoying your celebration. La Ceiba is one of my personal favorites, too—the intimate atmosphere and lively conversation, the chance to connect with other guests, and of course, the incredible cuisine—is nothing... More 

Seattle, Washington
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As a fellow couple said to us when we were there ... "Is this your first time staying in a 5 star resort?" Us, "Yes." Them, "Well you ruined the rest of them for you, it doesn't get better than this." Multiple resorts later, they've been proven right. Mayakoba has unparalleled service, food, rooms, and attentiveness to anywhere else we've... More 

Helpful?
Thank MattJustHappened
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear MattJustHappened, Thank you for sharing your review. We sincerely believe in offering our guests a true oasis of luxury, one that blends in harmony with the natural landscape. You can trust that we are continually looking for new ways to amaze and impress our guests. We hope you can join us again soon for an even better stay than... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Rosewood Mayakoba is situated on the Riviera Maya. This luxury resort in Mexico offers spacious suites and is located south of Cancun and north of the charming seaside village of Playa del Carmen.Surrounded by the emerald embrace of the jungle and caressed by warm Carribbean breezes, is a resort of rare luxury and indulgence. Rosewood Mayakoba is imbued with the unique spirit of Mexico's Yucatan Peninsula. A journey to this serene world, immersed in the dense green perfume of the jungle, captivates the soul with unimaginable tropical beauty,and pure, simple refinement. The ecological enclave of Mayakobá is a new, enlightened model of true luxury hospitality that celebrates the land without compromising it. Mayakoba embraces the government restrictions on development and mangrove preservation which has always been a top priority for the developers and designers. The Madrid-based construction company OHL, with 25 years of experience in Mexico, owned the land for many years before choosing how to build upon it. ... more   less 

Additional Information about Rosewood Mayakoba

Address: Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $737 - $1,874 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rosewood Mayakoba 5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Rosewood Mayakoba Hotel Playa Del Carmen
Rosewood Mayakoba Playa Del Carmen
Rosewood Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#1 Top resorts Hotel in Playa del Carmen
#1 On the Beach Hotel in Playa del Carmen
#1 Luxury Hotel in Playa del Carmen
#1 Spa Hotel in Playa del Carmen
#2 Romantic Hotel in Playa del Carmen
#4 Business Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
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