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Rosewood Mayakoba

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1,402 Reviews from our TripAdvisor Community

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Showing 1,256: English reviews
Washington, DC
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It is hard to enough positive things about the hotel and particularly the staff, who are clearly excellently trained. From the gardeners to the butlers, everyone is friendly and attentive. The rooms (houses, really) are both well-appointed and very private, which is great. It is a very extensive property, and the free bikes make it very easy to get around.... More 

Helpful?
Thank keithinbrazil
Level Contributor
5 reviews
5 of 5 stars Reviewed 5 days ago NEW

This place is truly as close to paradise as one can get. They are the masters at seeing to your every need, even before you think to pick up the phone to ask it of them. There is no need to leave the Mayakoba property. It is a vacation in and of itself. We can't wait to go back!

Helpful?
Thank Maggie A
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Rosewood Mayakoba is a private, pristine Riviera Mayan resort that offers several different types of suites, located on the lagoon, on a lagoon island, ocean view and beach front. There are two large pool areas, one near the spa, and one at the beach. They have full service food and drink services available at each pool. Each suite is beautifully... More 

Helpful?
2 Thank B4819ZZrebeccas
Ponte Vedra Beach, Florida
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We went for our family Thanksgiving vacation. After a few days at the hotel our kids 10, 8, & 8 wanted to move there! The property is an amazing combination of natural beauty and design with flawless execution. Upon check in we were taken by boat to our villa by the beach through a series of interesting crystal clear canals.... More 

Helpful?
Thank ccaitken
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear ccaitken, How wonderful that your family could spend the Thanksgiving holiday with us at Rosewood Mayakoba. It sounds like you were all thoroughly entertained during your stay, thanks in large part to our wonderful caretakers in the Rose Buds Kids Club and the attention to detail by our pool staff. As you note, our natural surroundings offer much to... More 

New York City, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I celebrated my anniversary here over the holiday weekend and I was not disappointed! All of the staff and extremely friendly and helpful and all of our needs were met. We stayed in a Lagoon Suite, which was quiet and private. Our butler was amazing and very helpful when some of our previous plans fell through due to weather. We... More 

Review collected in partnership with Rosewood Hotels & Resorts

Helpful?
Thank K S
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear K S, Best wishes to you on your anniversary. A Lagoon Suite is an ideal choice for a romantic celebration. The lush trees that add privacy to your stay, the tranquil waters and beautiful birds—it’s paradise. It’s wonderful to hear that you enjoyed exploring sites outside of the property, as well. Your butler or our dedicated concierge team would... More 

San Francisco, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I just wanted to thank to all the amazing staff for such a wonderful experience! From being in a little storm, the organic and fresh food, meeting new friends, delicious dinner at La Ceiba! (Which I hardly recommend) Everything was perfection! You won't be disappointed very single penny is worth it! We love Nick our butler he was a rock... More 

Helpful?
1 Thank Claudia G
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Claudia G, Thank you for sharing your review, and happy belated birthday! Though the weather didn’t totally cooperate, we are glad it cleared up and you could continue enjoying your celebration. La Ceiba is one of my personal favorites, too—the intimate atmosphere and lively conversation, the chance to connect with other guests, and of course, the incredible cuisine—is nothing... More 

Seattle, Washington
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As a fellow couple said to us when we were there ... "Is this your first time staying in a 5 star resort?" Us, "Yes." Them, "Well you ruined the rest of them for you, it doesn't get better than this." Multiple resorts later, they've been proven right. Mayakoba has unparalleled service, food, rooms, and attentiveness to anywhere else we've... More 

Helpful?
Thank MattJustHappened
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear MattJustHappened, Thank you for sharing your review. We sincerely believe in offering our guests a true oasis of luxury, one that blends in harmony with the natural landscape. You can trust that we are continually looking for new ways to amaze and impress our guests. We hope you can join us again soon for an even better stay than... More 

Orlando, Florida
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staying at Rosewood Mayakoba is always a delightful experience, the staff is what makes this location unique. Special thanks to Luis Felipe at Casa del Lago, Alfredo the bar tender and creator of the 'bugambilia', Christian & Lu Ann for joining us for dinner at La Ceiba, Damian and Arturo at the pool, Jose Maria and Aimee for always making... More 

Review collected in partnership with Rosewood Hotels & Resorts

Helpful?
Thank Montserrat M
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Montserrat M, Your compliments mean the world to us. You are very correct in stating that Mexicans have a strong sense of hospitality that goes back hundreds of years in history. Our team is made up of incredibly genuine, dedicated individuals who set our resort apart from the rest. I will let the people you’ve mentioned here know that... More 

Baltimore, Maryland
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I don't even know where to begin! Service is impeccable , the grounds are meticulously manicured, the food is great! And the rooms are lavish and spacious. I could go on and on. You won't be disappointed ! Every place you stay after visiting here will be mediocre at best. Loved it! Best trip ever!

Helpful?
Thank Lauren H
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Lauren H, What a pleasure it was to provide you with the “best trip ever”! It is our aim to offer nothing but the finest in service, accommodations, and cuisine. Thank you for your gracious comments, and please let us know when we can expect you back in paradise. Sincerely, Daniel Scott Managing Director More 

Lagos, Nigeria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I'm still in awe as I write this. But to put it simply, I truly believe this may be the best resort in the world. My wife, toddler son and I stayed last week and already wish we were back. From the moment we arrived, to the moment we left, we enjoyed every single bit of it. From the detailed... More 

Helpful?
1 Thank otandj
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear otandj, Thank you so much for sharing your thoughts. Many families bring their children to Rosewood Mayakoba, and it has been a delight to watch our Rose Buds program grow. It is the perfect way to allow the parents to enjoy some alone time, but still make wonderful memories with your children on vacation. Karen and I hope your... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Rosewood Mayakoba is situated on the Riviera Maya. This luxury resort in Mexico offers spacious suites and is located south of Cancun and north of the charming seaside village of Playa del Carmen.Surrounded by the emerald embrace of the jungle and caressed by warm Carribbean breezes, is a resort of rare luxury and indulgence. Rosewood Mayakoba is imbued with the unique spirit of Mexico's Yucatan Peninsula. A journey to this serene world, immersed in the dense green perfume of the jungle, captivates the soul with unimaginable tropical beauty,and pure, simple refinement. The ecological enclave of Mayakobá is a new, enlightened model of true luxury hospitality that celebrates the land without compromising it. Mayakoba embraces the government restrictions on development and mangrove preservation which has always been a top priority for the developers and designers. The Madrid-based construction company OHL, with 25 years of experience in Mexico, owned the land for many years before choosing how to build upon it. ... more   less 

Additional Information about Rosewood Mayakoba

Address: Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $737 - $1,871 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rosewood Mayakoba 5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Rosewood Mayakoba Hotel Playa Del Carmen
Rosewood Mayakoba Playa Del Carmen
Rosewood Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#1 Spa Hotel in Playa del Carmen
#1 Top resorts Hotel in Playa del Carmen
#1 Luxury Hotel in Playa del Carmen
#1 On the Beach Hotel in Playa del Carmen
#2 Romantic Hotel in Playa del Carmen
#4 Business Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
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