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Rosewood Mayakoba

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Rosewood Mayakoba
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1,462 Reviews from our TripAdvisor Community

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Showing 1,305: English reviews
New York
Reviewed 2 days ago NEW

This place is off the charts. From the second you arrive you are treated as if you are the most important guest at the resort. Many times you feel like you are the only ones there. The staff is friendly, polite and super helpful. Would go back in a heartbeat.

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Thank BrooklynNYC
Reviewed 3 days ago NEW

Rosewood Mayakoba is a wonderful and unique experience. The room was incredible and lived up to our high expectations. As you would expect, the service was top notch. The food and drink we excellent as well. Our favorite restaurant on the property was Agave Azul, the tequila/sushi bar. We ate there a couple of times. It would be difficult to...

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1Thank tb3704
Reviewed 5 days ago NEW

This place is just amazing! From the entrance of the hotel to the sand in the beach. Marvelous views, delightful food, friendly and warm staff, I've been in another luxurious hotels but this one just blew my mind. The staff makes you feel so comfortable and they spoil you really bad, because as soon as you put a step out...

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2Thank Ferni R
New York City, New York
Reviewed 6 days ago NEW

We loved our stay here from the moment we were met at the airport until we departed. The property is beautiful. The service is unparalleled --- everyone from the concierge, the wait staff, bartenders, housekeepers. We were always greeted by name, a really nice touch. We have stayed at many ultra luxury resorts in Mexico and the Caribbean but we...

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1Thank susan r
New York City, New York
Reviewed 1 week ago

The reviews are all true. This is a very special resort. The service was some of the best we've ever received. The food was fantastic. The grounds were magical and spotless. The special events we're really special. The beach front suites were clean, well designed, cozy and had every amenity you could wish for. The butler service was also the...

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2Thank Jason M
Reviewed 1 week ago via mobile

I can't even explain the level of service. It was worth every expensive penny and I don't know if I can ever go to another "5-star" resort again. I'm spoiled for life. Everyone personally knew us. Pablo our personal butler handled extending our stay by a day including calling the transport company for me a few times. They're mailing a...

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Thank Edith C
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Edith C, We are humbled by your glowing review. We strive to provide the highest quality service, and our staff is dedicated to making your visit something to treasure forever. For a well-deserved trip to paradise, our special gifts and romantic experiences are truly second to none. We will let Pablo and Karen know that their service helped to...

Philadelphia, Pennsylvania
Reviewed 2 weeks ago

Just spent 5 days in paradise!!!! There are NOT enough words to describe this unbelievable nirvana. Villa on lagoon, which you get there by boat. Bikes to ride, a butler to take care of all your needs. Spa is breathtaking. Amazing beach. You must go there!!!!

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2Thank Cathy G
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Cathy G, It is a pleasure to hear how much you enjoyed your experience. Our emerald jungles, beautiful lagoons, and pristine sands are truly breathtaking, and we are delighted you agree. Thank you for your wonderful review, and we look forward to welcoming you back someday in the not-so-distant future. Sincerely, Daniel Scott Managing Director

Reviewed 2 weeks ago

We just returned from our 5 day stay at the Rosewood Mayakoba which was truly an amazing experience and one we will never forget! We were visiting for our 10 year Wedding Anniversary. The Service was incredible from the moment we arrived at the airport, checking into the resort, to our wonderful butlers Juan and Emanuel, to the service we...

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5Thank Brandi W
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear Brandi W, It is wonderful to know you had such an unforgettable experience. For an occasion as special and important as your 10-year anniversary, we are honored that you chose to celebrate it with us. Our unique amenities and beautiful location are meant to make stress melt away, and we are happy to know you found such ease and...

Reading
Reviewed 2 weeks ago

Outstanding service, fantastic accommodation and great food. A complete an utter luxury stay, with wildlife on your door step, wonderful environment and lovely beach area. Tavo & Elaine (our butlers) were amazing, Fermin on the golf buggy was very welcoming and always remembered our names. The little touches of luxury made a huge difference, we had a lovely time. Would...

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3Thank HNMW04
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear HNMW04, Thank you for this lovely review. Surrounded by a mile of Caribbean sand and an emerald jungle, the location and architecture of our hotel is designed to provide a serene oasis for our guests, and we are elated that this contributed to your experience. Along with Tavo, Elaine, and Fermin’s service, it was our pleasure to introduce you...

Lincolnshire, United Kingdom
Reviewed 2 weeks ago via mobile

My wife Lesley May and I have recently returned from an 11 night stay at this fantastic resort hotel having had one of the best vacations ever. From the moment we were greeted on arrival to our reluctant departure we were thoroughly spoilt with charm and attention by all the wonderful hotel staff. The location is beautiful, the suites are...

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4Thank fossie125
Rosewood M, General Manager at Rosewood Mayakoba, responded to this review

Dear fossie125, For a well-deserved vacation, it was our pleasure to welcome you to Rosewood Mayakoba. We greatly appreciate your enthusiasm for our property and are thrilled to hear you felt touched by the attention of our team. When you travel to our environmentally-focused surroundings, it is our personal, heartfelt joy to provide you with the service you need to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Rosewood Mayakoba is situated on the Riviera Maya. This luxury resort in Mexico offers spacious suites and is located south of Cancun and north of the charming seaside village of Playa del Carmen.Surrounded by the emerald embrace of the jungle and caressed by warm Carribbean breezes, is a resort of rare luxury and indulgence. Rosewood Mayakoba is imbued with the unique spirit of Mexico's Yucatan Peninsula. A journey to this serene world, immersed in the dense green perfume of the jungle, captivates the soul with unimaginable tropical beauty,and pure, simple refinement. The ecological enclave of Mayakobá is a new, enlightened model of true luxury hospitality that celebrates the land without compromising it. Mayakoba embraces the government restrictions on development and mangrove preservation which has always been a top priority for the developers and designers. The Madrid-based construction company OHL, with 25 years of experience in Mexico, owned the land for many years before choosing how to build upon it. ... more   less 

Additional Information about Rosewood Mayakoba

Address: Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $813 - $2,280 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rosewood Mayakoba 5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Rosewood Mayakoba Hotel Playa Del Carmen
Rosewood Mayakoba Playa Del Carmen
Rosewood Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#1 Spa Hotel in Playa del Carmen
#1 On the Beach Hotel in Playa del Carmen
#1 Luxury Hotel in Playa del Carmen
#1 Top resorts Hotel in Playa del Carmen
#2 Romantic Hotel in Playa del Carmen
#4 Business Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travelers have asked, with answers from Rosewood Mayakoba staff and other travelers.
130 questions
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Questions? Get answers from Rosewood Mayakoba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“everything is exceptional...”
 of 5 bubbles fernir2014, 5 days ago | Read review
“The lagoon suites are far larger than the rooms on the ocean. ”
 of 5 bubbles Y1864BXsusanr, 6 days ago | Read review
“Splurge for the beach front suites, you won't regret it!”
 of 5 bubbles JasonM751, 1 week ago | Read review
“Every villa is great. Just depends if you want to be closer to beach or spa.”
 of 5 bubbles cathygD1866KE, 2 weeks ago | Read review
“The Ocean view room was beautiful with a walkout directly to the plunge pool and beach”
 of 5 bubbles 314brandiw, 2 weeks ago | Read review
5 of 5
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