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Ctra. Federal Cancun, Playa del Carmen 77710 Mexico
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Traveler (2531)
Room & Suite (699)
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What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Rosewood Mayakoba
Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 324 in Playa del Carmen
Location
4.8
Cleanliness
4.9
Service
4.9
Value
4.5
2022 Travelers' Choice Best of the Best
GreenLeaders Gold level
Surrounded by emerald jungle and winding lagoons, Rosewood Mayakoba is an ultra-luxury retreat situated along a mile of white-sand beach on Mexico’s Riviera Maya. The luxury resort covers many small islands surrounded by a mangrove jungle at the heart of the ecological enclave of Mayakoba. An unparalleled Mexico vacation destination, Rosewood Mayakoba offers Sense, A Rosewood Spa, situated on a private island at the heart of the resort. Guests of the award wining resort have access to all of the features and services of Mayakoba (a 620-acre gated development), including 20 restaurants and bars, the Mayakoba Dive Center and El Camaleón, an 18-hole Greg Norman championship PGA golf course.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Archery
Babysitting
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Plunge pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Bicycle rental
Bicycles available
Diving
Golf course
Snorkeling
Tennis court
Bicycle tours
Evening entertainment
Fishing
Walking tours
Board games / puzzles
Books, DVDs, music for children
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Private beach
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
On-demand movies
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Luxury
Languages Spoken
English, Spanish
Hotel links
Special Offer:Exclusive Offers - Click here to book
2512Reviews283Q+A100Room tips
Traveler rating
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Most Recent
Pepe T wrote a review May 17
Los Angeles, California2 contributions1 helpful vote
We've been to Rosewood Mayakoba several times and they never fail to impress us. Their service is just impeccable. Food quality is fantastic, and we always feel every penny we pay is absolutely worth it. Keep up the good job!
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Date of stay: May 2022
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Karen V wrote a review Jan 2022
Glen Ellyn, Illinois15 contributions4 helpful votes
Hotel's Favorite
Such a unique place in a special setting! We were wowed from the moment we stepped foot onto the resort and traveled to our bungalow down the picturesque lagoon… we saw adorable turtles and heard beautiful birds calling - it’s almost easy to forget how close the ocean is and all of the beauty that goes along with the beach, when surrounded by such a lush jungle environment; truly the best of all worlds when it comes to grounds of this resort! Colorful & fragrant flowers, natural stone, gorgeous architecture and an overall design aesthetic that is cohesive, natural, clean and beautiful. This was my third time visiting and I will be returning many more times! In addition to the beautiful surroundings - the service is bar none! The staff not only anticipate every one of your needs, but they do an amazing job at anticipating your wants, as well (with small touches like placing a cool bookmark in the books you leave out or leaving a lens cloth by your sunglasses)! Communicating with your butlers via the app was easy and they always met us during the day to check in. The food is perfectly plated and incredibly delicious and we felt educated about the origins of each item. La Ceiba was especially fantastic and definitely an ‘experience’, not simply a meal. I will truly remember that night as one of the best meals of my life and a very special evening - definitely worth the price!
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Date of stay: January 2022Trip type: Traveled
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Response from Resort Manager, Owner at Rosewood Mayakoba
Responded Jan 31, 2022
Hola Karen! We cannot begin to describe how touching your words are. Thank you not only for recognizing out team and the passion and effort we put into making your stay with us memorable, but also for reminding us to appreciate the space we're surrounded by and the great community we've built during these years. Your seat at our table will always hold a special place, please come back soon as we'll be waiting for you with open arms. ¡Hasta pronto!
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D-Sub wrote a review May 13
Indianapolis, Indiana6 contributions1 helpful vote
We just returned from 4 nights at this property. It lived up to every expectation and 5 star review that I read. The rooms are extremely spacious. The food is fabulous. The grounds are beautiful. What sets this place apart from any other resort I have been to is the service and attention to detail. Everyday it was something else that took me by surprise that just made the trip that much better. I played golf one day and came back to the room after dinner to find my golf shoes had been shined and they left some skin care product for sun burn with a personalized note on it. Just one example of a hundred I could give. We are already counting the days until we return.
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Date of stay: May 2022
Cleanliness
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Response from Resort Manager, Owner at Rosewood Mayakoba
Responded 3 days ago
Dear Guest, Greetings from sunny Mayakoba! Thank you for taking the time to write about your experience! We truly appreciate your feedback as it allows us to learn from areas of opportunity. We were delighted to read that we were able to exceed your expectations in various areas and we have shared your comments with all those highlighted in your feedback. Should you have any further comments, please do not hesitate to contact us. We truly appreciate your loyalty to Rosewood Mayakoba and look forward to welcoming you again soon.
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Marcie wrote a review May 10
1 contribution
Rosewood is our home away from home. We always have a luxe and relaxing vacation. The service is impececcable. The food is amazing. The attention to detail is unmatched. The accomodations are luxurious. Thank you!!
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Date of stay: May 2022
Location
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Response from Resort Manager, Owner at Rosewood Mayakoba
Responded 1 week ago
¡Hola Mbexrf! On behalf of the entire team at Rosewood Mayakoba, thank you for taking the time to share your review and for such kind words. As you know, our team is incredibly passionate and committed. We are thrilled to read you and your family had a such a wonderful visit and we can't wait to see you again in your casa Mexicana. Saludos.
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Ira S wrote a review May 10
1 contribution
It was wonderful to finally return to our home & our "family" at Myokoba. Staff worked hard to meet our every need. We plan on getting back to our favorite location soon. The staff anticipated what we would enjoy before we could ask for assistance.
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Date of stay: May 2022
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Response from Resort Manager, Owner at Rosewood Mayakoba
Responded 1 week ago
Dear Guest, greetings from Sunny Mayakoba! Thank you for sharing your review with us. We are happy to know that the experience lived was phenomenal and we hope to see you back soon.
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Sandra H wrote a review May 9
1 contribution1 helpful vote
This review is long overdue. My husband, two children (ages 3 and 4) and I stayed at Rosewood Mayakoba for a week in the beginning of March. From the minute we stepped foot onto this beautiful property, the Resort Managing Director Daniel, Resort Manager Mariajose, our Butlers Frank and Xanath as well as a number of other staff members ranging from Golf Cart Drivers, Pool Waiters to Kids’ Club Employees, ensured that each of us (including our children) were treated with so much care and attention. Although Rosewood Mayakoba is a sprawling resort, the genuinely warm staff made us feel like we were in a small, quaint town in Mexico, where we were greeted with smiles – and by the middle/end of our stay – greeted by name. While attending the special and highly recommended farm-to-table, prix fixe La Ceiba dinner (with flowing wine, mezcal and/or tequila), members of senior management mentioned that they want guests to feel like Rosewood Mayakoba is a home away from home and that the staff is an extension of family. They deserve all the praise for creating an environment that reflects those sentiments. No wonder so many guests we met during our stay were repeat customers. In addition to the accommodating, unmatched service, the food throughout the resort was phenomenal. Having lived in Mexico, I appreciated that the resort didn’t shy away from the rich, wonderful flavors of authentic Mexican cuisine. Finally, the grounds were immaculate and majestic. I loved the juxtaposition of the beauty of the lagoon and the beauty of the powdery white sand beaches along the Caribbean Sea’s clear blue water. Our time at Rosewood Mayakoba exemplified relaxed luxury. If you are considering a high-end resort that caters to you as a couple or as a family, I highly recommend Rosewood Mayakoba. It’s a special place. It’s worth the splurge, and we plan to return. Thank you again.
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Date of stay: March 2022
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Response from Resort Manager, Owner at Rosewood Mayakoba
Responded 1 week ago
Dear Sandra, we deeply appreciate the time invested in writing this review, it makes us very happy to know that your experience in our Resort has been to your liking and that of your family. It is true that every day we strive to deliver the maximum luxury experiences surrounded by nature for adults and for the little ones. The children are very happy in our Rosewood Explorers and we are delighted to know that your kids enjoyed their time here. We send you a warm hug and we look forward to seeing you back very soon.
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Lauren wrote a review May 6
New York City, New York11 contributions2 helpful votes
+1
Rosewood is incredible in every way. We stayed in a lagoon over water suite and received transportation by boat a few times which was so fun. I woke up every morning and watched a family of turtles swim outside our room. The housekeeping team is AMAZING, they think of everything, they leave eyeglass cleaning wipes by your sunglasses, put bookmarks in your book, change out to the coffee to what they notice you prefer. My husband and I loved riding the beach cruisers parked outside our suite to the beach, pool and restaurants, but golf carts come quick when you aren’t in the mood. The beach attendants are so nice, they bring you bottled water, complimentary bites to eat and cocktails and our favorite meals were there. You MUST try the shrimp tacos from Aqui me Quedo, we also loved the tuna tostada and believe it or not, they had a great burger. I loved that they served my wine on the beach with cubes of ice made of the same wine! Luxury at it’s finest. Each morning we loved the Mexican breakfasts- chilaquiles, Mexican poached eggs were our favorites. Our favorite dinner was at Agave de Azul but we also had dinner at Banyan Tree Saffron (like Agave Azul better), Cello (get the charcuterie board!). I honestly can’t say enough good things, it’s obviously an expensive place to stay but they go above and beyond to exceed expectations. If I had to give one critique, I would say it’s a little on the quiet side, no music by the pool really and no real night life, but that was fine with us!
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Date of stay: May 2022Trip type: Traveled
Room Tip: Bring cash or a card for your covid test, you can’t charge to your room
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Response from Resort Manager, Owner at Rosewood Mayakoba
Responded 1 week ago
Dear Guest, we truly appreciate your review and feel so glad you and your husband were so happy staying with us. We are waiting for you to come back soon! Was amazing receiving you at Sunny Mayakoba. We are sure you will enjoy so much spending the night at Zapote Bar, our iconic Mexican Bar open daily from 12 pm to 5 pm and from 6 pm to 11 pm. Come back to enjoy live music and exquisite Yucatán-inspired craft-cocktails! Thank you so much again for your loyalty and trust. Kind regards.
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Kelly M wrote a review May 5
1 contribution
This resort is beyond excellent. The stunning accommodations, the delicious meals, and most importantly the service is superior! We found no reason to leave the property. All of our needs were meant on property. We will definitely enjoy another visit to the Rosewood Mayakoba soon.
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Date of stay: May 2022Trip type: Traveled
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Response from Resort Manager, Owner at Rosewood Mayakoba
Responded 1 week ago
Dear Kelly, thank you for taking the time to write about your experience! We truly appreciate your feedback as it allows us to learn from areas of opportunity. We were delighted to read that we were able to exceed your expectations in various areas. GRACIAS. On behalf of the entire staff at Rosewood Mayakoba, we want to express our most sincere thanks and remind you that we will be waiting to welcome you very soon.
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Cheyenne wrote a review May 5
1 contribution
My husband and I just returned from an incredible 3 day stay at the Rosewood Mayakoba where we went to celebrate our anniversary. Rosewood is paradise and we’re still glowing from our trip. Yes, it is expensive but you’re paying for luxury and luxury is what you get. All the staff are incredible and everyone is so friendly. They go above and beyond to ensure every request is met and you feel pampered your entire stay. We booked the private transportation from the airport which I highly recommend, it sets the tone for your stay. We were greeted with cold water, beer and wifi in our luxury Escalade and the driver had an excellent playlist. When we arrived at the hotel we were given the most delicious welcome drink, quickly checked in and then taken by boat to our beautiful deluxe overwater lagoon suite. The trip was a surprise for my husband and he was blown away when he saw where we were staying. Our butlers, Lili and Omar, did everything to make our suite a dream. We dined at Zapote our first night (Tuesday) where they had a bartender from Mexico City (delicious cocktails) and incredibly fun live music. The next day we enjoyed the Kuxtal Sensorial Garden experience a very unique 3 hour spa session that connects you to Mayan traditions. Marta and Nancy took such wonderful care of us and we left feeling completely rejuvenated. That night we went to a pre-fix dinner. When making our reservation a week before I asked that it be passed on that we are vegetarian / vegan and if modifications could be made for our dinner. When we arrived this had apparently not been passed on BUT the chef proceeded to make us a 10 course tasting dinner all vegetarian / vegan on the fly! On that note they have a wide variety of vegetarian / vegan options throughout the property and they are all delicious. Our final day we spent time at each of the pools and beach and continued to enjoy the wonderful hospitality. For our final night we had a private dinner at the cenote which was just spectacular. The ambience was incredible, the food delicious and the service wonderful. Huge thanks to Cynthia who spent a considerable amount of time helping me plan this perfect evening. Throughout the week we enjoyed room service for our breakfasts while we lounged in our private pool and lunches at Punta Bonita (I’m still dreaming about the beer battered avocado tacos). Miguel at Punta Bonita was so kind and took wonderful care of us. It goes without saying we had the absolute best time and can’t wait to go back. Thank you to Amy and Dario from concierge for helping me plan the perfect trip! If you’re looking for a chance to treat yourself look no further than the Rosewood Maykoba!
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Date of stay: April 2022
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Response from Resort Manager, Owner at Rosewood Mayakoba
Responded 1 week ago
Dear Guest, we are extremely happy to read that your stay at our resort was amazing. We strive every day to provide the most beautiful experience always warm with the hospitality that characterizes our country, Mexico. We infinitely appreciate the time invested in writing this recommendation and we will be too happy to receive you and your husband again to continue pampering you. Feel calm and confident that this Resort will always be your home, and will be ready to welcome you both whenever you wish, we also consider you our family too :) We have shared your comments with all our team members and they were very happy to read your comments. Thank you so much, cheythannilom. We are waiting for you to come back again! Greetings from Sunny Mayakoba!
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MRM5 wrote a review Apr 2022
Ashburn, Virginia3 contributions3 helpful votes
The resort is absolutely breathtaking! All the details go above and beyond to make you feel special. The staff is incredibly welcoming and thoughtful. The grounds are spectacular. We loved traveling by golf cart & it’s so fun to see everyone riding bikes. The Rosewood is perfectly appointed without being stuffy. The food is delicious. Our kids had the best time at all the kids club activities. We felt very safe with them with the Mayakoba staff. My husband and I even enjoyed date nights while the kids were at movie night! Our butler went above and beyond to surprise our children with special treats throughout the week. Our ride from the hotel to and fro was seamless and the driver as well as the welcoming committee/department committee was very helpful navigating the airport. We booked again next year while we were checking out! It truly is a very special place and we look forward to coming back as well as visiting other Rosewood hotels
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Date of stay: April 2022Trip type: Traveled
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Response from Resort Manager, Owner at Rosewood Mayakoba
Responded 3 weeks ago
Dear Guest, thank you so much for taking the time to write this review. We feel excited about you are coming back again next year! Cheers to that! Kid's Club and Cinema nights are made for you and your family! We are glad you had enjoyed them! Our staff on Restaurants always look for the best ingredients to give you amazing culinary experiences. We really hope you come back soon. Greetings from paradise!
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PRICE RANGE
$1,204 - $2,293 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rosewood mayakoba hotel playa del carmen, rosewood mayakoba playa del carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
129
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Frequently Asked Questions about Rosewood Mayakoba
Which popular attractions are close to Rosewood Mayakoba?
Nearby attractions include Cenote "el Burrodromo" Mayakoba (0.6 miles).
What are some of the property amenities at Rosewood Mayakoba?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Rosewood Mayakoba?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Rosewood Mayakoba?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Rosewood Mayakoba?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Rosewood Mayakoba?
Conveniently located restaurants include Casa Amate, Saffron at Banyan Tree Mayakoba, and Punta Bonita at Rosewood Mayakoba.
Are there opportunities to exercise at Rosewood Mayakoba?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Rosewood Mayakoba have airport transportation?
Yes, Rosewood Mayakoba offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Rosewood Mayakoba?
Yes, dry cleaning and laundry service are offered to guests.
Does Rosewood Mayakoba offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Rosewood Mayakoba?
The staff speaks multiple languages, including English and Spanish.