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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (641)
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Rosewood Mayakoba
Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#3 of 277 hotels in Playa del Carmen
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
GreenLeaders Gold level
Rosewood Mayakoba is situated on the Riviera Maya. This luxury resort in Mexico offers spacious suites and is located south of Cancun and north of the charming seaside village of Playa del Carmen. Surrounded by the emerald embrace of the jungle and caressed by warm Carribbean breezes, is a resort of rare luxury and indulgence. Rosewood Mayakoba is imbued with the unique spirit of Mexico's Yucatan Peninsula. A journey to this serene world, immersed in the dense green perfume of the jungle, captivates the soul with unimaginable tropical beauty, and pure, simple refinement. The ecological enclave of Mayakoba is a new, enlightened model of true luxury hospitality that celebrates the land without compromising it. Mayakoba embraces the government restrictions on development and mangrove preservation which has always been a top priority for the developers and designers.
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Room & Suite (641)641
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Archery
Babysitting
Valet parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Heated pool
Private pool
Plunge pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Bicycle rental
Bicycles available
Diving
Golf course
Snorkeling
Tennis court
Fishing
Walking tours
Board games / puzzles
Books, DVDs, music for children
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Private beach
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Dishwasher
Minibar
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
On-demand movies
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Great View
Languages Spoken
English, Spanish
Location
Full view
Contact
Ctra. Federal Cancun, Playa del Carmen 77710 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $9/day
2,296Reviews262Q+A100Room tips
Reviews
Traveler rating
- 2,085
- 155
- 33
- 15
- 8
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Popular mentions
We went to the Rosewood Mayakoba for Thanksgiving and had one of the best trips. The staff was on top of everything and happy that we were there. The food is the best of any resort in Mexico. Our family felt like we were at home.
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Review collected in partnership with Rosewood Hotels & Resorts
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
This place is amazing! I have been a lot of places and the service and property and staff are perfect! it was an amazing experience all the way around! The ride to the resort with Daniel was amazing! He was awesome and a bucket of beers! His personalty was so inviting! Our Butlers were top notch! Ana and Ramon were very professional and met our every need! Made the trip super easy and stress free! They were pleasant and patient and efficient! They were the best! PABLO: the manger was amazing as well! He checked on us every day and made sure every detail was perfect! Very personable and attentive! He was the best! ROY: He did everything! The best was the champagne O"clock! They appeared random with a bottle of champagne! Such need touch and also the whole champagne o"clock was amazing! Actually made our trip! We see Roy every day at breakfast and he would even come see us at the beach to say Hello! Love him! MARIA JOSE always had a smile and always checked on us. She was amazing and made each day special. Jose at the Al fresco dinner took care of us! Its beach front dining and he was our server and wow made it an experience! Marco and Fernando at the beach were always on top of taking care of us! SERGIO: We saw every morning a breakfast and always had our coffee and diet cokes waiting. Knew exactly what we wanted with a huge smile! AARON! He took care of us at our beachfront suite and didn't miss a beat. He was attentive and friendly and fast! Angel was our server at Azul and he was super good and knowledgeableabout the whole menu. He made it a pleasant experience. We also took a boat on the ocean to snorkel etc and this crew was amazing! Thank you to Captain Enrique and Are URIEL. I was scared snorkeling and he held my hand the whole time! CHEF Sandra de laMMoia is super talented? Her quacomole is the best i have ever had! She is an amazing chef and person! This whole experience wa amazing and this property is superb? I could go on an on but its a must! Thanks to everyone for making the Herefords stay incredible!…
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Date of stay: November 2020
Value
Service
Sleep Quality
1 Helpful vote
Helpful
+1
The Rosewood never disappoints! This was our third visit and everything was excellent — the service, the food, the facilities — exactly what you want from a vacation!! Everyone knew our name and greeted us and remembered our preferences. Mario was a fabulous butler and delivered balloons to our room on my birthday and helped us throughout our stay. The Rosewood sets the standard for excellence and I’m already looking forward to my forth and fifth visit!!! The management takes safety seriously — all employees were masked and we had temperature checks upon arrival. We ate every meal outside and we felt very safe. All in all a wonderful trip!
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Date of stay: November 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Rosewood Mayakoba continues to be the best luxury hotel in the Cancun area. The attention to detail and outstanding service were evident though out our trip. Everyone was kind and genuinely happy to be working for Rosewood. When the employees are happy the guests are even happier.
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Review collected in partnership with Rosewood Hotels & Resorts
Date of stay: November 2020Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Resort Manager, Owner at Rosewood Mayakoba
Responded 2 weeks ago
Dear jaime994, Thank you for your kind review and wonderful observations! We could not agree more. The safety and wellbeing of our employees and guests are our number one priority. Always have been and always will be. We are a family at Rosewood Mayakoba, and our greatest joy lies in the joy of every individual, including our guests! You are forever a part of the Rosewood Mayakoba family and your happiness will always be a part of our happiness. Saludos,
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We do not usually ever leave reviews, but we feel compelled to leave one about our wonderful stay at the Rosewood Mayakoba. This was our first real trip this strange year, we were there to celebrate our anniversary, the reviews we read regarding the quality and safety precautions at this wonderful resort helped us make our travel plans and we were not disappointed. From the private car service to and from the airport, the safety measures and seriousness with which they are taking cleaning precautions and the personal service, we felt very safe and taken care of the whole time we were there. The resort is beautiful, the service is impeccable and the staff constantly went out of their way to pamper us and make us feel special. A very special thank you to our butler Eseau - he was wonderful and took the most excellent care of us - muchas gracias Eseau - we miss you! The dining options on the property were fantastic - we particularly enjoyed Agave Azul, Casa Amate (at Andaz) and Saffron (at Banyan Tree) - having so many great options across all of the Mayakoba properties was wonderful and we had the same excellent level of service and safety at all. The accommodations were spacious and clean and beautiful (lagoon beachside villa had privacy and was close to the beach). We both had treatments at the spa which were amazing and felt very safe (and luxurious). Everything about this resort and its staff was fantastic. We can’t wait to return!…
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Date of stay: November 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Resort Manager, Owner at Rosewood Mayakoba
Responded 2 weeks ago
Dear Goingtothemountains, Please know how special we feel that you took the time to leave us a review on TripAdvisor after your recent stay with us! and that you chose our Resort to celebrate your anniversary! We understand the importance of celebrating, especially during a year like 2020. From the smallest joys to life's milestone occasions, like anniversaries, it is our privilege to recognize and honor them with you! We think it is wonderful that you experienced several of the other amazing culinary options within Mayakoba! It really is a fantastic and convenient options for Resort guests to take advantage of during their stay. We have plans for a new culinary option in 2021 and hope that it too becomes one of your favorites! Thank you for acknowledging our commitment to care for the safety and wellbeing of our guests and employees. Your trust in us means so much. We will be sure you pass along your kind shoutout to Eseau; he will be thrilled. Again, we are touched by your words and feel compelled to say, “come back soon!” Until then, be well and happy holidays 😊 Your Rosewood Mayakoba Family,
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PRICE RANGE
$735 - $3,000 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rosewood mayakoba hotel playa del carmen, rosewood mayakoba playa del carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
129
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Claim Your Listing Frequently Asked Questions about Rosewood Mayakoba
What are some of the property amenities at Rosewood Mayakoba?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Rosewood Mayakoba?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Rosewood Mayakoba?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Rosewood Mayakoba?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Rosewood Mayakoba?
Conveniently located restaurants include El Puerto, Punta Bonita at Rosewood Mayakoba, and Saffron.
Are there opportunities to exercise at Rosewood Mayakoba?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Rosewood Mayakoba have an airport shuttle?
Yes, Rosewood Mayakoba offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Rosewood Mayakoba?
Yes, dry cleaning and laundry service are offered to guests.
Does Rosewood Mayakoba offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Rosewood Mayakoba?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Rosewood Mayakoba?
Many travelers enjoy visiting Zona Arqueologica Playa del Carmen (6.1 miles).