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Calle 32 Norte Con 1Ra Avenida, Playa del Carmen 77710 Mexico
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Traveler (329)
360
Panoramas (21)
Room & Suite (424)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 02/16/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Riviera Maya Suites
Updated 02/16/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 297 B&Bs / Inns in Playa del Carmen
Location
4.9
Cleanliness
4.8
Service
4.8
Value
4.7
Travelers' Choice
Riviera Maya Suites has 12 exclusive apartments of two and three bedrooms, specially designed for family vacations by pioneers at Playa del Carmen. The apartments are fully equipped with high-quality appliances, in order to fulfill all your needs and exceed your expectations. At Riviera Maya Suites you will enjoy an unforgettable experience in the Mexican Caribbean, taking advantage of the great location of our vacation rentals, only a few steps away from the beautiful white sand beach fringed by turquoise, crystal clear Caribbean water, where you can choose from an ample range of water activities like scuba diving and snorkeling at the Coral Reef, yachting on the Caribbean Sea, amazing sport fishing, and many others. Also, as a Riviera Maya Suites guest, you will enjoy access to the beach club with the special price which includes all the facilities of the famous Kool Beach Club, the perfect place to lay back and enjoy the sun, the ocean breeze, and the magical atmosphere that can only be found at the particularity of Playa del Carmen, México. The building has a nice private swimming pool and is equipped with an elevator servicing from the covered parking lot of the semi-basement to the three apartment floors. The rooftop has been designed as a solarium, from there you can enjoy a spectacular view of the turquoise Caribbean Sea. At the rooftop, take a fresh breath full of energy during the Yoga classes with our certified instructor Barb in the afternoon. The building offers 2 or 3 bedroom Suites. Each bedroom has a private bathroom. The main bedroom has one king-size bed, the second bedroom has 2 double beds, the third bedroom has 2 individual beds. We can offer cribs and an extra bed. There is a large living and dining room and a nice balcony with chairs, tables, and hammocks.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Yoga classes
Bicycle rental
Diving
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Horseback riding
Snorkeling
Tennis court
Windsurfing
Bicycle tours
Fishing
Airport transportation
Car hire
Massage
Solarium
Rooftop terrace
BBQ facilities
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
Laundry service
Self-serve laundry
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Room features
Air conditioning
Additional bathroom
Dining area
Housekeeping
Kitchenette
Microwave
Flatscreen TV
Bath / shower
Private balcony
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English, Spanish, German

Location

Full view
96Great for walkers
Grade: 96 out of 100
225Restaurantswithin 0.3 miles
24Attractionswithin 0.3 miles
513Reviews19Q+A49Room tips
Traveler rating
  • 426
  • 74
  • 8
  • 1
  • 4
Time of year
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Language
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Popular mentions
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Joni wrote a review Sep 2022
Waregem, Belgium51 contributions50 helpful votes
We wanted to stay in Playa del Carmen ( busy city ) but searched a quiet hotel or appartment. We found Riviera maya suites as it was completely in a Jungle but still next to 5th avenue. We had a bungalow with kingsize bed and the room was very nice and big. Privat kitchen, sofa and bathroom were all there. Our pourch was soooo big it could fit like 20 people :-) There was a refrigirator, freezer and coffee machine as well ( filter coffee ) A/C worked perfect and it was always nice and cool in our room. The swimming pool is not that big but big enough to spend the afternoon at. ( also a jacuzzi next to it ) The staff was very friendly and helpfull. We had a small problem and they helped us inmediately. Since we wanted to look around the area of the hotel Simona offered us a small tour and so we could see all of the bungalows and appartments. Al were veryyyy nice and clean. Special thanks to Simona for that. There is parking included so really easy of you travel around you don't have to search for parking lots. They also have a nice roof top to chill with hammocks and a lounge. If you want to do for example a bbq they offer the BBQ as well. For more information about the area they are also very happy to help. Conclusion for us: veryyy nice stay and we will be back. If you don't like jungle maybe this isn't the right place but we loved it. Only the mosquito's in rain season are very active :-), and there is a monkey living there as well.
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Date of stay: September 2022
Value
Rooms
Service
Room Tip: If you don't like bugs don't go in a bungalow with a tatched roof. We prefer the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Leo J wrote a review Sep 2022
1 contribution
Our room and view we're the best. Good and atmosphere was amazing! The food was top notch. Each of the restaurants were 4-5 stars. Our butler Paco took great care of us! Our bellboy Fermin was great as well. Looking forward to returning soon!
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Lisette Guerra, Marketing at Riviera Maya Suites
Responded 1 week ago
We are happy to know your visit to Riviera Maya was Pleasant and comfortable. Come back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sarah M wrote a review Jun 2022
1 contribution1 helpful vote
+1
I had a great stay here. The staff really went above and beyond. This is a great location to check out everything Playa Del Carmen has to offer. The hot tub, pool, and roof terrace are great. The grounds are very jungley - which was refreshing. They had hammocks, towels, and beach chairs available. I had a small hiccup with my shower the first night probably around 10pm, the front desk quickly responded and maintenance was prompt - I didn’t expect the quick resolution/turnaround. I was so impressed with my stay and 100% will book here again!
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Date of stay: June 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Simona Humme, Sales at Riviera Maya Suites
Responded Jun 24, 2022
Thank you for sharing your experience at Riviera Maya Suites. For us is important to know if your stay was pleasant and if our service was good to do an easy-going visit. Come back soon to visit and do not forget to use your frequent client discount booking directly through our email and webpage. Greetings
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tammy W wrote a review May 2022
11 contributions4 helpful votes
Absolute fantastic, very spacious bungalow right in the middle of everything, however private feeling due to the manicured foliage. So close to the beach, we went everyday! The condo-hotel provides towels, beach chairs and umbrellas, so no need to rent on beach. On 32nd street, right off 5th Avenue on the quieter north end, we walked to breakfast, dinners and all the entertainment. Plus lush 38th street has wonderful restaurants leading to the beach, called the most beautiful street in PDC
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Date of stay: May 2022Trip type: Traveled as a couple
Room Tip: Best value and unique experience in the thatched roof bungalows
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Simona Humme, Sales at Riviera Maya Suites
Responded May 31, 2022
Thank you for your important review. We are glad to know your stay was pleasant and comfortable in Riviera Maya Suites. We would like to welcome you again very soon. Use your frequent client discount when you book directly through our website or email. Greetings
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chris B wrote a review May 2022
Saint Louis, Missouri20 contributions21 helpful votes
This place is just amazing! We stayed in a garden bungalow it was so cool. It’s spacious with a kitchen, living room, bedroom and a nice bathroom. The terrace was my favorite space each morning with all of the foliage and birds singing. I even had a coati visit me unannounced, I’m not outdoorsy so I ran inside but it was still fun to experience. The room was kept immaculately clean. The front desk staff is so helpful every time we asked anything. We used a grocery delivery service so we had water, coffee etc in our room when we arrived. The staff accepted our order and put it away in our kitchen for us. The grounds are also amazing, it’s like you are in a jungle but you are a block from the main strip. We will definitely come back some day!
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Date of stay: May 2022
Value
Service
Sleep Quality
Room Tip: Choose the garden bungalow and you’ll love your view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Simona Humme, Sales at Riviera Maya Suites
Responded May 23, 2022
Thank you Chris, for your important review We are so happy to know your experience in Riviera Maya Suites was pleasant and comfortable. Come back soon and do not forget to use your frequent client discount booking through our website and email. We would love to see you again! Greetings
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mike48 wrote a review Apr 2022
Hampshire, England1363 contributions443 helpful votes
Fantastic location just off 5th Avenue but very quiet. Free parking on site which was useful Reception staff were super helpful and friendly - always happy to assist We had a bungalow which was large, well equipped and extremely comfortable. There was a Kitchenette with all you need should you fancy self catering including a large butt of purified water to drink The bed was very large and comfortable, shower and loo good and the whole place was immaculate. AC was quiet and efficient The grounds were lovely and the pool area not bad at all with a number of sun beds and plenty of shade Our terrace was big with two comfortable seats and a hammock. There was a little bit of four legged wildlife to see which was interesting. The windows and doors had mosquito nets which unfortunately were needed!! The price for our 4 night stay was great value for money and I struggle to think we could have done any better at twice the price Recommended
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Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Simona Humme, Sales at Riviera Maya Suites
Responded Apr 26, 2022
Thank you for letting us your experience at Riviera Maya suites, we are glad to know your stay was pleasant and comfortable. Come back soon to visit us and use your frequent client discount booking through our webpage or by email. Greetings
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sara6164 wrote a review Apr 2022
New York City, New York12 contributions1 helpful vote
My family of four had a great stay in this large, conveniently located vacation apartment. The accommodations, pool, jacuzzi and lobby were spotless. Glad for the easy and secure underground parking. It’s also a very short walk to the beach and to a hundred different restaurants. Highly recommended.
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Simona Humme, Sales at Riviera Maya Suites
Responded May 6, 2022
Muchas gracias por su importante comentario. nos alegramos de saber que su estancia fue cómoda y placentera. Estaremos muy contentos de recibirles en su próxima visita, recuerden pedir su descuento de cliente frecuente al reservar a través de nuestra página web o email. Saludos caribeños
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KLC wrote a review Apr 2022
Cambridge, United Kingdom13 contributions10 helpful votes
Gorgeous jungle oasis just off the main strip. A little noisy in the evenings but not too bad and worth it for the 30 second walk to the main part of town. We stayed in a bungalow which was a gorgeous room with excellent kitchen facilities. Lovely swimming pool area.
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Date of stay: March 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Simona H, Guest Services / Front Office at Riviera Maya Suites
Responded Apr 15, 2022
Thank you for your review, Come back soon to visit us, using your frequent client discount booking directly through our website or email. we would love to see you again!! Greetings
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
theadrianagrace wrote a review Apr 2022
Columbus, Ohio9 contributions
My fiancé recently visited the Maya Riviera Suites and stayed in one of the Garden Villas for my birthday and I can’t speak highly enough of our amazing time there. Everyone was so kind and accommodating, the pool was so relaxing after hanging out in the hot April sun, all the amenities of 5th Avenue was a stone’s throw away and the closest beach access was less than a 10 minute walk away. We enjoyed ourselves so much that we’re already trying to figure out when we can return! Thank you so much!
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Simona H, Guest Services / Front Office at Riviera Maya Suites
Responded Apr 15, 2022
We appreciate your review, Is a good feeling to know your stay was pleasant and comfortable. Come back soon to visit us, using your frequent client discount booking directly through our website or email. Thank you, Greetings
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michal M wrote a review Apr 2022
1 contribution
From the moment we arrived my family and I felt immediately at home and well looked after. The receptionist was warm and set us up with everything that we needed. He even booked antigen tests for the kids to be taken in our suite at our convenience. The location is ideal...right off of 5th, but not surrounded by bars so at night the noise was minimal. The beach is only a 7 minute walk which was great. The suite was clean, the beds and pillows were comfortable and the balcony overlooking the pool and garden was huge! Having a washer and dryer on site was very helpful as it was the last leg of our trip and we needed to do some laundry. If ever we come back to Playa del Carmen, we will be sure to stay at this property again!
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Date of stay: April 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Simona H, Guest Services / Front Office at Riviera Maya Suites
Responded Apr 7, 2022
Thank you for letting us your experience at Riviera Maya Suites We are so happy to know your stay was comfortable and our services helped to make you feel at home. Now you can use your frequent client discount booking directly through our email or webpage for your next visit. Greetings
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$90 - $140 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riviera maya hotel playa del carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
22
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Frequently Asked Questions about Riviera Maya Suites
Which popular attractions are close to Riviera Maya Suites?
Nearby attractions include Coralina Daylight Club (0.2 miles), Sol Jaguar (0.2 miles), and Ambarte (0.3 miles).
What are some of the property amenities at Riviera Maya Suites?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at Riviera Maya Suites?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Riviera Maya Suites?
Guests can enjoy barbeque facilities during their stay.
Is parking available at Riviera Maya Suites?
Yes, free parking is available to guests.
What are some restaurants close to Riviera Maya Suites?
Conveniently located restaurants include Rockas Jamaican Kitchen, Amorcito Corazón, and La Vagabunda de la 38.
Are there opportunities to exercise at Riviera Maya Suites?
Yes, guests have access to a pool and yoga classes during their stay.
Does Riviera Maya Suites have airport transportation?
Yes, Riviera Maya Suites offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Riviera Maya Suites located near the city center?
Yes, it is 0.3 miles away from the center of Playa del Carmen.
Are any cleaning services offered at Riviera Maya Suites?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Riviera Maya Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.