We wanted to stay in Playa del Carmen ( busy city ) but searched a quiet hotel or appartment. We found Riviera maya suites as it was completely in a Jungle but still next to 5th avenue. We had a bungalow with kingsize bed and the room was very nice and big. Privat kitchen, sofa and bathroom were all there. Our pourch was soooo big it could fit like 20 people :-) There was a refrigirator, freezer and coffee machine as well ( filter coffee ) A/C worked perfect and it was always nice and cool in our room. The swimming pool is not that big but big enough to spend the afternoon at. ( also a jacuzzi next to it ) The staff was very friendly and helpfull. We had a small problem and they helped us inmediately. Since we wanted to look around the area of the hotel Simona offered us a small tour and so we could see all of the bungalows and appartments. Al were veryyyy nice and clean. Special thanks to Simona for that. There is parking included so really easy of you travel around you don't have to search for parking lots. They also have a nice roof top to chill with hammocks and a lounge. If you want to do for example a bbq they offer the BBQ as well. For more information about the area they are also very happy to help. Conclusion for us: veryyy nice stay and we will be back. If you don't like jungle maybe this isn't the right place but we loved it. Only the mosquito's in rain season are very active :-), and there is a monkey living there as well.…
Our room and view we're the best. Good and atmosphere was amazing! The food was top notch. Each of the restaurants were 4-5 stars. Our butler Paco took great care of us! Our bellboy Fermin was great as well. Looking forward to returning soon!
I had a great stay here. The staff really went above and beyond. This is a great location to check out everything Playa Del Carmen has to offer. The hot tub, pool, and roof terrace are great. The grounds are very jungley - which was refreshing. They had hammocks, towels, and beach chairs available. I had a small hiccup with my shower the first night probably around 10pm, the front desk quickly responded and maintenance was prompt - I didn’t expect the quick resolution/turnaround. I was so impressed with my stay and 100% will book here again!
Absolute fantastic, very spacious bungalow right in the middle of everything, however private feeling due to the manicured foliage. So close to the beach, we went everyday! The condo-hotel provides towels, beach chairs and umbrellas, so no need to rent on beach. On 32nd street, right off 5th Avenue on the quieter north end, we walked to breakfast, dinners and all the entertainment. Plus lush 38th street has wonderful restaurants leading to the beach, called the most beautiful street in PDC
This place is just amazing! We stayed in a garden bungalow it was so cool. It’s spacious with a kitchen, living room, bedroom and a nice bathroom. The terrace was my favorite space each morning with all of the foliage and birds singing. I even had a coati visit me unannounced, I’m not outdoorsy so I ran inside but it was still fun to experience. The room was kept immaculately clean. The front desk staff is so helpful every time we asked anything. We used a grocery delivery service so we had water, coffee etc in our room when we arrived. The staff accepted our order and put it away in our kitchen for us. The grounds are also amazing, it’s like you are in a jungle but you are a block from the main strip. We will definitely come back some day!
Fantastic location just off 5th Avenue but very quiet. Free parking on site which was useful Reception staff were super helpful and friendly - always happy to assist We had a bungalow which was large, well equipped and extremely comfortable. There was a Kitchenette with all you need should you fancy self catering including a large butt of purified water to drink The bed was very large and comfortable, shower and loo good and the whole place was immaculate. AC was quiet and efficient The grounds were lovely and the pool area not bad at all with a number of sun beds and plenty of shade Our terrace was big with two comfortable seats and a hammock. There was a little bit of four legged wildlife to see which was interesting. The windows and doors had mosquito nets which unfortunately were needed!! The price for our 4 night stay was great value for money and I struggle to think we could have done any better at twice the price Recommended…
My family of four had a great stay in this large, conveniently located vacation apartment. The accommodations, pool, jacuzzi and lobby were spotless. Glad for the easy and secure underground parking. It’s also a very short walk to the beach and to a hundred different restaurants. Highly recommended.
Gorgeous jungle oasis just off the main strip. A little noisy in the evenings but not too bad and worth it for the 30 second walk to the main part of town. We stayed in a bungalow which was a gorgeous room with excellent kitchen facilities. Lovely swimming pool area.
My fiancé recently visited the Maya Riviera Suites and stayed in one of the Garden Villas for my birthday and I can’t speak highly enough of our amazing time there. Everyone was so kind and accommodating, the pool was so relaxing after hanging out in the hot April sun, all the amenities of 5th Avenue was a stone’s throw away and the closest beach access was less than a 10 minute walk away. We enjoyed ourselves so much that we’re already trying to figure out when we can return! Thank you so much!
From the moment we arrived my family and I felt immediately at home and well looked after. The receptionist was warm and set us up with everything that we needed. He even booked antigen tests for the kids to be taken in our suite at our convenience. The location is ideal...right off of 5th, but not surrounded by bars so at night the noise was minimal. The beach is only a 7 minute walk which was great. The suite was clean, the beds and pillows were comfortable and the balcony overlooking the pool and garden was huge! Having a washer and dryer on site was very helpful as it was the last leg of our trip and we needed to do some laundry. If ever we come back to Playa del Carmen, we will be sure to stay at this property again!