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Playa Palms Beach Hotel

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Playa Palms Beach Hotel
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822 Reviews from our TripAdvisor Community

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Showing 665: English reviews
Level Contributor
4 reviews
5 of 5 stars Reviewed 5 days ago NEW

This place is great! Love it. It's right on the beach and 1 block away from La 5ta Avenida where everything is going on. They bring you breakfast to your room and the whole staff is super friendly, they even printed my Xcaret thickets for me :)

Helpful?
Thank Ana E
PlayaPalms, General Manager at Playa Palms Beach Hotel, responded to this review

Dear Ana, Thank you for your lovely review. We're happy you enjoyed your stay with us and the service we provide. A special thank you for your great shout out to all our staff! It was a pleasure having you and we hope to welcome you back soon. Kind regards, Helge Sturesson General Manager Playa Palms Beach Hotel More 

Las Vegas, Nevada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Playa Palm Beach Hotel was the perfect location on the beach. The staff went out of there why to make it so special. It was my girlfriends birthday and they decorated the room for me and had a cake and champagne waiting when we arrived. Restaurants everywhere nearby, things to do, and right on the beach!

Helpful?
Thank tracy_wilson03
PlayaPalms, General Manager at Playa Palms Beach Hotel, responded to this review

Dear Tracy, Thank you for your beautiful review and the great shout out to our staff. We are genuinely happy you enjoyed your stay with us and that your girlfriend liked her surprise! It was a pleasure having you at Playa Palms Beach Hotel and we hope to welcome you back soon! Kind regards, Helge Sturesson General Manager Playa Palms... More 

Xinbei, Taiwan
1 review
5 of 5 stars Reviewed 2 weeks ago

We chose Playa Palms to host our wedding guests and for the ceremony location in April 2016. Our amazing wedding planner, Linda Burchett, helped us choose the location. Zach and I have been all over the world and have stayed in such great places. The Playa Palms is a wonderful place for any occasion! Our guests were so happy with... More 

Helpful?
Thank NY1203
PlayaPalms, General Manager at Playa Palms Beach Hotel, responded to this review

Dear NY1203, What a beautiful review! Thank you for the great shout out to our staff and especially for choosing us to celebrate your wedding. We are happy that you and your guests enjoyed your stay and that the ceremony even succeeded your expectations. Again, all our best wishes on this wonderful journey! It was a pleasure having you all... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 3 weeks ago

My father and I truly enjoyed our stay, the stuff is AMAZING, Very helpful and sweet. The hotel is a cute little beach front gem that is also within a few blocks to 5th ave, restaurants, bars, shopping etc etc. Thank you Playa Palms stuff you are GREAT!

Helpful?
Thank claudscape
PlayaPalms, Director General at Playa Palms Beach Hotel, responded to this review

Dear claudscape, Thank you for this beautiful review and your great shout-out to all our staff! We are happy you genuinely enjoyed your stay, and feel proud that you find us to be a beach front gem. We hope to welcome you both back soon again! Kind regards from Playa del Carmen, Helge Sturesson General Manager Playa Palms Beach Hotel More 

Tucson, Arizona
1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

Great friendly staff. Clean. Beautiful room and grounds. Wifi a challenge but otherwise perfect. Would not recommend for families with children. Balconies might be a risk. But for adults I would highly recommend this place. We will certainly be back.

Helpful?
Thank patgoldsmith0227
PlayaPalms, General Manager at Playa Palms Beach Hotel, responded to this review

Dear patgoldsmith, Thank you for your kind comments! We are happy you enjoyed your stay at Playa Palms Beach Hotel so much, that you decided to come back. Regarding the point you mention about families with children, we usually assign them a room on the ground floor, for more safety. It was a pleasure having you and we are already... More 

Cancun, Mexico
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 16, 2016

Much better than I was expecting for the price for a beach front property. Rooms were very clean and quite large. They are equipped with microwave, fridge, hot plate, dishes, coffee maker, safe, and mini bar. They have a large terrace with a hammock, table and chairs, and small view of the water. Staff was great and location were great!... More 

Helpful?
Thank Cindy952
PlayaPalms, General Manager at Playa Palms Beach Hotel, responded to this review

Dear Cindy, Thank you for taking the time to review your experience with us at Playa Palms Beach Hotel. We're happy to have even exceeded your expectations! Regarding the breakfast, we will be offering our guests a more complete breakfast very soon. It was a pleasure having you stay with us and we already look forward to welcome you again!... More 

Vancouver, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 14, 2016

Our trip was great for 3 weeks in May. Hot and humid but the beach and water were awesome. Need to take a walk to the right for a better beach area since there are a few fishing boats in front of condos roped to beach. The staff at Playa and Club Yebo are terrific and bend over backwards to... More 

Helpful?
Thank 370Cher55
PlayaPalms, General Manager at Playa Palms Beach Hotel, responded to this review

Dear Cher, Thank you for your lovely review and your great shout-out to our staff! We're glad you all had a great time with us! It was a pleasure having you and we are already looking forward to welcome you back. Kind regards, Helge Sturesson General Manager Playa Palms Beach Hotel More 

Braselton, Georgia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 5, 2016 via mobile

Beautiful property on the beach but very tight between other hotels. Has a small beach area and small pool with no where to lay by, no restaurant, no bar. Great beach view and nice staff. Even though you are steps away from all the big nightclubs you can't hear a thing which is nice. So if you want to rest,... More 

Helpful?
Thank jleigh0603
PlayaPalms, General Manager at Playa Palms Beach Hotel, responded to this review

Dear jleigh, Thank you for taking a moment to review your experience with us. We are pleased you enjoyed the view from your studio, found our staff to be friendly, and that you noticed that despite being in the centre of town the rooms are quiet thanks to our sound-insulating efforts. We are not a resort and don’t claim to... More 

Collinsville, Illinois
Level Contributor
119 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 24, 2016 via mobile

As I began planning our second trip to Playa deal Carmen, this was the first place in mind. Plain and simple, it is on the ocean while also a block from the night life- best of both worlds. In addition, you cannot beat the price for the area and rooms. It is very clean and the workers are GREAT! We... More 

Helpful?
Thank Soheron
PlayaPalms, Director General at Playa Palms Beach Hotel, responded to this review

Dear Soheron, Thank you for you positive review. We are glad you enjoyed your stay with us for the second time already! Your great shout-out to our staff is well appreciated, we were happy to help when you needed assistance. It was a pleasure having you at Playa Palms Beach Hotel one more time and we are already looking forward... More 

Billings, Montana
Level Contributor
2 reviews
4 of 5 stars Reviewed May 22, 2016 via mobile

Playa Palms was a very nice hotel with a great location on the beach & only a few blocks from 5th Ave shopping. You can see Cozumel from the patio. The hotel was very clean & our studio had everything you would need. Breakfast on the patio was excellent with great coffee & fresh squeezed OJ. The only bad thing... More 

Helpful?
Thank Kay M
PlayaPalms, Director General at Playa Palms Beach Hotel, responded to this review

Dear Kay, Thank you for taking a moment to share your experience with us. We are happy to read that you enjoyed your stay and the breakfast we serve to your private balcony. It was a pleasure having you as our guests and we hope to welcome you back soon again! Kind regards from Playa del Carmen, Helge Sturesson General... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Concierge
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Swaying palms, lush tropical gardens and sweeping Caribbean views frame the charming palapa-roofed architecture of Playa Palms Boutique Beach Hotel. We welcome you to enjoy Playa del Carmen as it is meant to be experienced - where gracious service, superb amenities and exhilarating activities deliver just the Mexico you came to see. As the "alternative to all-inclusives," Playa Palms offers a relaxed and intimate departure from the larger resorts on the Riviera Maya. Stay walking distance from the vibrant shops, restaurants, and bars of 5th Avenue, known locally as "La Quinta." When relaxing at the hotel, guests have their choice of amenities and adventures. Whether you want to indulge in the delicious local cuisine, partake in a wide range of water sports, or lounge in a hammock on your private terrace while basking inexquisite ocean views, Playa Palms is an elegant oasis for relaxation in the heart of Playa del Carmen. Come to Playa Palms and Wake Up Inside Your Dream! Enjoy a complimentary Continental breakfast on your private balcony overlooking the Caribbean when you book your reservations directly through the hotel. ... more   less 

Additional Information about Playa Palms Beach Hotel

Address: 1st Avenue Bis | Between 12th and 14th North Street, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $141 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Playa Palms Beach Hotel 3.5*
Number of rooms: 39
Reservation Options:
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Also Known As:
Playa Palms Beach Hotel Playa Del Carmen
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen, Mexico
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