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Playa Palms Beach Hotel

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1st Avenue Bis Between 12th and 14th North Street, Playa del Carmen 77710 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (891)
360
Panoramas (8)
Room & Suite (493)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 09/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#102 of 267 hotels in Playa del Carmen
Location
Cleanliness
Service
Value
Swaying palms, lush tropical gardens and sweeping Caribbean views frame the charming palapa-roofed architecture of Playa Palms Boutique Beach Hotel. We welcome you to enjoy Playa del Carmen as it is meant to be experienced - where gracious service, superb amenities and exhilarating activities deliver just the Mexico you came to see. As the "alternative to all-inclusives," Playa Palms offers a relaxed and intimate departure from the larger resorts on the Riviera Maya. Stay walking distance from the vibrant shops, restaurants, and bars of 5th Avenue, known locally as "La Quinta." When relaxing at the hotel, guests have their choice of amenities and adventures. Whether you want to indulge in the delicious local cuisine, partake in a wide range of water sports, or lounge in a hammock on your private terrace while basking inexquisite ocean views, Playa Palms is an elegant oasis for relaxation in the heart of Playa del Carmen. Come to Playa Palms and Wake Up Inside Your Dream! Enjoy a complimentary Continental breakfast on your private balcony overlooking the Caribbean when you book your reservations directly through the hotel.
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Full view
Property amenities
Street parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Beach
Concierge
Non-smoking hotel
24-hour front desk
Wifi
Pool / beach towels
Outdoor pool
Breakfast available
Breakfast in the room
Sun loungers / beach chairs
Sun umbrellas
Laundry service
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Room features
Soundproof rooms
Air conditioning
Private beach
Housekeeping
Private balcony
Kitchenette
Microwave
Flatscreen TV
Safe
Bottled water
Minibar
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Romantic
Languages Spoken
English, Spanish
1,151Reviews35Q+A100Room tips
Traveler rating
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  • 39
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Popular mentions
Norma S wrote a review Aug 2020
Houston, Texas
Hotel staff were very friendly and accommodating. When we return we will definitely try to stay here again. Only problems are the private beach area is an area where boats park, and you have to pay for metered parking. Location is exceptional, bed was comfortable, tv had netflix and good ac (just had to move the vents to face us). Will recommend to our family and friends.
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Date of stay: August 2020Trip type: Traveled as a couple
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Response from , Owner at Playa Palms Beach Hotel
Responded 2 weeks ago
Thank you for taking the time to leave your comments. We hope you stay with us again in the future!
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BraveMargo wrote a review Aug 2020
+1
We recently moved to Playa and have been jonesing for the ocean. Since resorts and hotels are still allowing guests to access the beach, we came here for 2 nights. It was nearly perfect. First of all, the location. Even rooms farther back have a partial ocean view and you can hear the ocean from anywhere. When you get out of the pool, the beach is 4 steps away. You'll love the ocean view and the boats tied near the shore. It's a gorgeous sight. Ocean access is pretty easy. It's dirty and stinky by the boats, but keep going- there's a sandbar a short bit out with clear blue water, no rocks, and very few plants. It's warm and shallow, which was PERFECT for our 7 year old. The pool is small, but nice. We loved that it was basically at our doorstep. It was rarely occupied while we were there. Oh, but watch your step getting in. There's a 3rd step that you can't see. Every single person we saw who used the steps, fell in, including ourselves. Good thing it's just into water. :) We loved our room. The bed was great. Our daughter slept on the couch, which was pretty comfortable. The AC worked, everything was clean, and the furniture is fine. The mini kitchen space was nice to have. We didn't have a lot of contact with staff, but everyone seemed really friendly. Security and housekeeping always said hello. One last thing: if you book on their site you will get breakfast. When we checked in, they offered us cereal or yogurt and we were thinking, "Whaaat? THAT is breakfast?" But it turned out to be an impressive spread with fresh fruit, coffee, juice, milk, bread, sweet rolls, and also cereal and yogurt. :D At only $50 USD/night, I think you'll love it.
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Date of stay: August 2020
Rooms
Cleanliness
Service
Room Tip: We liked 103 - close to everything and room for 2 adults, 1 child.
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1 Helpful vote
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Response from , Owner at Playa Palms Beach Hotel
Responded 2 weeks ago
Thank you for your kind review! We are so happy to hear that you enjoyed your stay. We hope you stay with us again in the future!
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Le_Grand_Siecle wrote a review Aug 2020
Tampa, Florida
We booked directly. It is better to book through third party so you can get the guaranteed lowest rate. We paid $60/night, but it went down to $39/night on other sites. Notice that there is no hot water! Otherwise, it’s clean and convenient. No free breakfast at this time.
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Date of stay: August 2020Trip type: Traveled as a couple
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Response from , Owner at Playa Palms Beach Hotel
Responded 2 weeks ago
We appreciate you've taken the time to review our hotel. You are correct, sometimes we run great specials on 3rd party websites, however we price match those rates if you mention that to us when booking direct. We hope you choose to stay with us again in the future!
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Paul G wrote a review Apr 2020
Dominican Republic
After booking online we checked in and they refused USD and insisted we pay a “special” exchange fed. Place was on the beach. Apartment was full of bugs and smelt funny. Cost was a bit high. Pool looked ok. Skip this one for sure!!!
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Date of stay: April 2020Trip type: Traveled as a couple
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Response from , Owner at Playa Palms Beach Hotel
Responded 2 weeks ago
Thank you for taking the time to leave your comments. We would like to mention that since the hotel is in Mexico, we charge the currency of the country. We can certainly accept USD, however only in cash. Our bank terminal only allows us to charge local currency. This is the case in most establishments. Also, we use the daily currency that our bank gives us.
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Christina B wrote a review Mar 2020
Fremont
Small facility with beach. Clean room & good service. Bed comfortable, but sofa bed not so good. Thick, big towels. Espresso machine, no regular coffee machine. Good continental breakfast. Helpful concierge. Located one block from shopping & great restaurants. Spa across street.
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Date of stay: March 2020
Value
Cleanliness
Service
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Response from , Propietario at Playa Palms Beach Hotel
Responded Mar 27, 2020
Dear guest, thank you for leaving us your review. We are glad to know your stay was pleasant, your comments are very important for us and we will have them in consideration with the aim to improve the way we provide our services. It was a pleasure having you stay with us and we hope to have the chance to welcome you on future travels. Kind regards!
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PRICE RANGE
$70 - $284 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
playa palms beach hotel playa del carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
39
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Frequently Asked Questions about Playa Palms Beach Hotel
Which popular attractions are close to Playa Palms Beach Hotel?
Nearby attractions include Quinta Avenida (0.1 miles), Playacrawl (0.1 miles), and 3D Museum of Wonders (0.2 miles).
What are some of the property amenities at Playa Palms Beach Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Playa Palms Beach Hotel?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Playa Palms Beach Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Playa Palms Beach Hotel?
Yes, street parking is available to guests.
What are some restaurants close to Playa Palms Beach Hotel?
Conveniently located restaurants include Harry's, Zitla, and Porfirio's Restaurante.
Are there opportunities to exercise at Playa Palms Beach Hotel?
Yes, guests have access to a pool during their stay.
Is Playa Palms Beach Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Playa del Carmen.
Which languages are spoken by the staff at Playa Palms Beach Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Playa Palms Beach Hotel?
Many travelers enjoy visiting Zona Arqueologica Playa del Carmen (0.8 miles).
Does Playa Palms Beach Hotel have any great views?
Yes, guests often enjoy the harbor view available here.