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El Taj Oceanfront & Beachside Condos Hotel

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1 Norte Esquina Calle 14 Norte Corner 16th Street, Playa del Carmen 77710 Mexico
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1261)
Pool & Beach (307)
Videos (8)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 11/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from El Taj Oceanfront & Beachside Condos Hotel
Updated 11/13/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#45 of 281 hotels in Playa del Carmen
Location
Cleanliness
Service
Value
Travelers' Choice
El Taj Condo Hotel consists of 57 spacious condos situated on 2 separate properties in front of the beach. El Taj oceanfront is directly on the beach and El Taj Beachside is across the street. Guests get to use all the on site amenities including our exclusive beach club. We offer 2 incredible heated pools. The relaxing heated pool on Beachside property is an exotic black mosaic infinity pool with an extra large Jacuzzi while the oceanfront heated pool sits right on the beach in front of our exclusive beach club. We're located in the most liveliest area of Playa that offers the convenience of having the best restaurants, nightlife and shopping within one block from your vacation home.Each Condominium offers expansive floor plans and superb finishes. The Beachside condos have private terraces that are surrounded by exotic plants, Lilly ponds and all face the pool and cascading waterfalls. All the penthouse units in El Taj Beachside feature ocean views from the private roof decks. All the oceanfront units have views of the ocean.Each condo comes with fully equipped kitchens and the finest details including flat screen TVs in all the rooms. We provide the same services usually associated with some of the finest hotels. Our designers traveled the globe to Indonesia trying to recreate an environment reminiscent to Bali. .
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Room & Suite (303)303
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Airport transportation
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Snack bar
Poolside bar
Diving
Horseback riding
Snorkeling
Fishing
Nightclub / DJ
Shuttle bus service
Car hire
Spa
Couples massage
Massage
Baggage storage
Concierge
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Soundproof rooms
Air conditioning
Private beach
Housekeeping
Private balcony
Kitchenette
Microwave
Flatscreen TV
Room service
Safe
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Ocean View
Languages Spoken
English, Spanish

Location

Full view
98Great for walkers
Grade: 98 out of 100
222Restaurantswithin 0.3 miles
56Attractionswithin 0.3 miles
1,755Reviews78Q+A100Room tips
Traveler rating
  • 1,279
  • 325
  • 87
  • 33
  • 31
Time of year
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Popular mentions
Lisiane B wrote a review Nov 2020
Mexico City, Mexico15 contributions32 helpful votes
Location - perfect. Although it is located by the beach, you cannot go there as the erosion simply destroyed the beach. But you can walk 3 blocks and there will be plenty options of Beach Clubs, all very nice and the beach is awesome. You can walk 2 blocks and a half, and you are right in the middle of 5th Avenue!! it is PERFECT. I stayed in an apartment with a Terraza (a 2nd floor, open) with Barbecue place and a jacuzzi. This is the best cost-benefit option. Me and my family had barbecue almost every day on the "Terraza". Honestly, I recommend, and I have plans to go back there as soon as possible!!!!
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Date of stay: November 2020
Value
Cleanliness
Service
Room Tip: Try to get an apartment with Terraza if you are with family.
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1 Helpful vote
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Response from Condo Hotels Administration, Guest Services / Front Office at El Taj Oceanfront & Beachside Condos Hotel
Responded 5 days ago
Dear lisianeb2013, Greetings from El Taj Oceanfront & Beachside Condos Hotel. I would like to thank you for affording the time to share your beautiful feedback in regards to your recent stay at our condo-hotel, especially during this difficult time. We hope you and your family are safe and well. We are absolutely delighted to read that you were 100% relaxed and enjoyed the resort facilities! Thank you for giving us the opportunity to contribute to a memorable moment. We are more than ever encouraged to continue our journey and to deliver personalized hospitality to our guests. I will definitely share your valuable feedback with the entire team who continuously deliver our El Taj signature service from the heart. We most certainly hope to have the pleasure of welcoming you back soon for another exquisite stay with us. With my best regards, Irais Salinas Guest Relations Manager
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momof4onthego wrote a review Nov 2020
Pitman, New Jersey36 contributions32 helpful votes
Hotel's Favorite
Our trip was during Covid we are a family of 7. We stayed in Room 340 penthouse suite ocean front Amazing- the views were incredible. The staff was extremely nice and accommodating. The room looks even better than the pictures, and I travel a lot. Loved the restaurant downstairs- we loved the chicken pesto sandwich amazing. Only wish they were open after 5, but its covid so I totally understood. The hotel is very conveniently located easy to walk to everything, the beach area was not crowed with other hotels. If needed they also have a parking lot downstairs. My only complaint was that we lost electricity- but thats expected. Several hotels lost electricity because of construction. The hotel just had us go to another property across the street and my family was able to work from there. Problem solve quickly and very professionally. I would stay there tomorrow if I could. Everyone was sad leaving
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Review collected in partnership with this hotel
Date of stay: November 2020
1 Helpful vote
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Response from Condo Hotels Administration, Guest Services / Front Office at El Taj Oceanfront & Beachside Condos Hotel
Responded 2 weeks ago
Dear momof4onthego, Greetings from El Taj Oceanfront & Beachside Condos Hotel. I would like to thank you for affording the time to share your beautiful feedback in regards to your recent stay at our condo-hotel, especially during this difficult time. We hope you and your family are safe and well. We are absolutely delighted to read that you were 100% relaxed and enjoyed the resort facilities! Thank you for giving us the opportunity to contribute to a memorable moment. I would like to apologize for the details that made your stay less pleasant, but I am happy to hear that our front desk team fixed that issue promptly and was able to accommodate you and your family, in another condo so that you continue to enjoy your stay with us. We are more than ever encouraged to continue our journey and to deliver personalized hospitality to our guests. I will definitely share your valuable feedback with the team to continuously deliver our El Taj signature service from the heart. We most certainly hope to have the pleasure of welcoming you back soon for another exquisite stay with us. With my best regards, Irais Salinas Guest Relations Manager
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Rob B wrote a review Nov 2020
Fort Lauderdale, Florida5 contributions4 helpful votes
I'll start with the only bad thing that the hotel has no control over. Infrastructure. Given it's amazing location in Centro, it is on an older electrical grid. We had one morning without water (because of limited electricity) and another evening and morning. The worse part is that it impacts the toilets. I would take our big water jug and fill it at the hot tub to pour in the back of the toilet. Sounds like a big deal, right? it wasn't, seriously. The location is awesome. Although the beach is narrow, the people (guests and staff alike) make up for it. Prime people watching in a good way. At the end of the day, it's really the staff that make this place so unique. Our initial greeting and welcome to our room by Andres set the tone. Dafna at the Front Desk was so incredibly personable and helpful. The gentleman (forgot his name, he is from Argentina) at Concierge was so patient in helping us talk through things. And last, but certainly not least, Rudy at the Beach Club along with Isadro made sure that our every need was tended to. Thank you to the entire time for such a memorable visit! And thank you as well to Housekeeping for keeping our room so nice for us.
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Date of stay: November 2020
Location
Cleanliness
Service
Room Tip: Room 357 was the bomb. Quieter side of hotel apparently.
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1 Helpful vote
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Response from Condo Hotels Administration, Guest Services / Front Office at El Taj Oceanfront & Beachside Condos Hotel
Responded 2 weeks ago
Dear Rob B, Thank you for sharing your stay experience with us. I'm delighted to hear of the wonderful compliments you have shared of our front office teams. They seek to deliver the best service they can each day and it's extremely encouraging to hear that they have achieved that. I will certainly share this with our team. I sincerely appreciate the time you had taken to share your feedback with us, as this will allow us to identify the areas that we will need to focus on and further improve upon. Whilst I am unable to make undone what has happened, in order to make amends, please feel free to channel your future reservation through our Reservations Manager at reservations.manager@playaassoc.com so that we can extend special courtesies during your next visit to our condo-hotel. Again, thank you for choosing to stay with us at El Taj Oceanfront & Beachside Condos Hotel and we look forward to the opportunity to welcome you back in the near future. Sincerely, Irais Salinas Guest Relations Manager
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nellyv142020 wrote a review Nov 2020
San Francisco, California1 contribution1 helpful vote
I really enjoyed this place. Good location in playa del Carmen. Staff was nice. Right on the beach. They even had nice beds on the beach you could just hang out in. I would definitely recommend this place if you are going to playa del Carmen.
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Review collected in partnership with this hotel
Date of stay: November 2020
1 Helpful vote
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Response from Condo Hotels Administration, Guest Services / Front Office at El Taj Oceanfront & Beachside Condos Hotel
Responded 3 weeks ago
Dear nellyv142020, Greetings from El Taj Oceanfront & Beachside Condos Hotel. I would like to thank you for affording the time to share your beautiful feedback in regards to your recent stay at our condo-hotel, especially during this difficult time. We hope you and your family are safe and well. We are absolutely delighted to read that you were 100% relaxed and enjoyed the resort facilities! Thank you for giving us the opportunity to contribute to a memorable moment. We are more than ever encouraged to continue our journey and to deliver personalized hospitality to our guests. I will definitely share your valuable feedback with the entire team to continuously deliver our El Taj signature service from the heart. We most certainly hope to have the pleasure of welcoming you back soon for another exquisite stay with us. With my best regards, Irais Salinas Guest Relations Manager
Read more
Jagarcia1024 wrote a review Nov 2020
1 contribution2 helpful votes
The views, the Hotel and The Service was IMPECCABLE. The hotel was in a perfect location, short walking distance to everything. I definitely recommend this hotel! The only thing I can complain about is that the Elevator was down our whole trip and we were on the top floor penthouse... We came and went a lot so that was horrible. I hate that they failed to mention that before we arrived or even tried to give us a new room (they claimed if just broke down but there was no one ever working on it)! If you don't want to go up a ton of stairs, do not get room 320 or 325!
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Review collected in partnership with this hotel
Date of stay: October 2020
2 Helpful votes
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Response from Condo Hotels Administration, Guest Services / Front Office at El Taj Oceanfront & Beachside Condos Hotel
Responded 4 weeks ago
Dear Jagarcia1024, Thank you for choosing to stay with us at El Taj Oceanfront & Beachside Condos Hotel and for sharing with us your feedback. Please accept my sincere apologies for the areas where we were unable to deliver El Taj standards that we are known for. We are always seeking to improve and your comments are greatly appreciated. On a more positive note, I am happy to read that you appreciated our staff customer service and mark it as IMPECCABLE! We look forward to having another opportunity to welcome you back next time. With warmest regards, Irais Salinas Guest Relations Manager
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PRICE RANGE
$128 - $246 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
el taj oceanfront and beachside condo hotel
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
57
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Frequently Asked Questions about El Taj Oceanfront & Beachside Condos Hotel
Which popular attractions are close to El Taj Oceanfront & Beachside Condos Hotel?
Nearby attractions include Quinta Avenida (0.2 miles), Playacrawl (0.1 miles), and 3D Museum of Wonders (0.2 miles).
What are some of the property amenities at El Taj Oceanfront & Beachside Condos Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at El Taj Oceanfront & Beachside Condos Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at El Taj Oceanfront & Beachside Condos Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at El Taj Oceanfront & Beachside Condos Hotel?
Yes, free parking is available to guests.
What are some restaurants close to El Taj Oceanfront & Beachside Condos Hotel?
Conveniently located restaurants include Porfirio's Restaurante, Harry's, and Zitla.
Are there opportunities to exercise at El Taj Oceanfront & Beachside Condos Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does El Taj Oceanfront & Beachside Condos Hotel have an airport shuttle?
Yes, El Taj Oceanfront & Beachside Condos Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is El Taj Oceanfront & Beachside Condos Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Playa del Carmen.
Are any cleaning services offered at El Taj Oceanfront & Beachside Condos Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at El Taj Oceanfront & Beachside Condos Hotel?
The staff speaks multiple languages, including English and Spanish.