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    The Royal Haciendas All Suites Resort & Spa

    Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
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    8/6/2017 8/7/2017
    $413
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    Traveler (1876)
    Pool & Beach (462)
    Room & Suite (440)
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    Overview
    • Excellent65%
    • Very good24%
    • Average7%
    • Poor2%
    • Terrible2%
    Travelers talk about
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    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Kitchenette
    Concierge
    Spa
    Wheelchair access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Royal Haciendas All Suites Resort & Spa
    Special Offer: Package Deal
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    Gran Porto Resort
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    #29 of 209 hotels in Playa del Carmen
     
    The Royal Playa del Carmen
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    Azul Beach Resort The Fives Playa Del Carmen
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    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,549)
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    There are newer reviews for The Royal Haciendas All Suites Resort & Spa
    See the most recent reviews

    1,211 - 1,215 of 3,054 reviews

    Reviewed January 1, 2016

    My wife and I stayed at the Royal haciendas over Christmas. I will start with the bad and end with the good. Upon our arrival we were greeted by the concierge. She was nice off the bat and gave us a bunch of information about...More

    Review collected in partnership with this hotel
    1  Thank Q914YGalanf
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded January 4, 2016

    Dear Q914YGalanf, Thanks so much for taking the time to review your stay at The Royal Haciendas. The concierge's job is to provide assistance and try to answer any questions our guests may have about the destination or the resort and we are sorry to...More

    Reviewed January 1, 2016

    Annual family vacation every December. With Daughter son in law Granddaughters 4 and 2 and two sons. Usually 7-10 days. Our pre Christmas family adventure Very family friendly lots to do if you want to be busy.More

    Review collected in partnership with this hotel
    Thank E5268QApatricial
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded January 6, 2016

    Dear E5268QApatricial, Thank you for taking time to post about The Royal Haciendas. We are pleased to learn our service met your expectations and you enjoyed the activities we have for all the members of the family. We look forward to welcoming you again during...More

    Reviewed January 1, 2016

    This is was our 33rd year at the Royal Resorts and the Royal Haciendas for this year's visit was another wonderful experience. Even though the weather did not cooperate during our visit, we again enjoyed the great amenities including both the Luna and Sol restaurants,...More

    Review collected in partnership with this hotel
    Thank lowelli2016
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded January 6, 2016

    Dear lowelli2016, Thank you for taking time to post about The Royal Haciendas. We always strive to provide the highest satisfaction levels to our members and guests and it's rewarding to learn we achieved this goal with you. It is wonderful to hear that you...More

    Reviewed January 1, 2016

    Great friendly, well run resort with great food at 2 pool bar/restaurants at main pools. Main restaurant La Palapa serves both buffets and off the menu food for breakfast, lunch & dinner. Resort has certified dive instructors to take you out deep sea diving, has...More

    Review collected in partnership with this hotel
    Thank Terry A
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded January 6, 2016

    Dear andert, Thank you for taking time to post about our resort. It is wonderful to read that you enjoyed our dining options and the water activities we have available for you. We look forward to welcoming you again during your next visit to Playa...More

    Reviewed January 1, 2016

    We go here every year and try to stay for at least two weeks. The staff is excellent. And yes, Virginia, you can drink the water. Go for a back of the house tour arranged by your concierge to see the details to your health...More

    Review collected in partnership with this hotel
    Thank lsyreno
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded January 6, 2016

    Dear lsyreno, Thank you for taking time to post about The Royal Haciendas. We are delighted to read you are happy with our service. It is rewarding to hear our staff's cordiality and friendliness exceeds your expectations year after year. We look forward to welcoming...More

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    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Free Parking
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Center with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Shuttle Bus Service
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Tennis Court
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $205 - $487 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Playa del Carmen
    • #17 Green Hotel in Playa del Carmen
    • #34 Romantic Hotel in Playa del Carmen
    • #35 Spa Hotel in Playa del Carmen
    • #35 Luxury Hotel in Playa del Carmen
    • #37 On the Beach Hotel in Playa del Carmen
    • Room types
    • Kitchenette ,
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, BookIt.com, Expedia, Cheap Tickets, Hotels.com, Orbitz, TripOnline SA, Hotwire, Travelocity, Cancelon, getaroom.com and Evoline ltd so you can book your The Royal Haciendas All Suites Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • The Royal Haciendas Hotel Playa Del Carmen ,
    • Royal Haciendas Hotel ,
    • Royal Haciendas Playa Del Carmen ,
    • The Royal Haciendas All Suites Resort & Spa Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveler (1876)
    Pool & Beach (462)
    Room & Suite (440)
    Dining (149)
    Hotel & Grounds (1105)
    Bathroom (18)
    Family and Play Areas (12)
    Business Center & Event Rooms (1)
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    Sponsored by:
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    KAFHEF
    July 18, 2017|
    Answer
    Response from Tim C | Reviewed this property |
    I don't have any toddlers, so I can only provide limited information. They do have a separate, and quite nice, toddlers swimming area away from the adult pool / pool bar. It is surrounded by lounge chairs with umbrellas... More
    0
    Votes
    jamminmom
    June 28, 2017|
    Answer Show all 2 answers
    Response from LisaBM928 |
    I think you mean coati which look similar to raccoons. There are not "lots" but there are an occasional one licking up a spilled drink or snacking on dropped food. While they may not look friendly they are of no harm.
    0
    Votes
    June 27, 2017|
    Answer
    Response from |
    Answering my own question as we are just returning home from this awesome place. All inclusive option has tips included however, the staff here is amazing and we added a tip in addition. $1-2 for a round of drinks, $1 per... More
    1
    Vote
    Room Tips
    "If you can splurge on a beachfront unit - do it!"
    Read review
    "Tell them you want to have ocean front."
    Read review
    "I would have been happy with any high level room to get a better view."
    Read review
    "I recommend the 1 bedroom suite with the king bed. There is a jacuzzi tub on the spacious balcony and a full..."
    Read review
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