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The Royal Haciendas All Suites Resort & Spa

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3,145 Reviews from our TripAdvisor Community

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Showing 2,725: English reviews
Duluth, Minnesota
Reviewed 2 days ago NEW

Caleb the Concierge was awesome. We have been to the Royal Resorts about 12 times and Caleb at the Royal Hacienda is hands down the best we have ever had. He went "above the call of duty" to ensured our stay was perfect. He helped us settle in the first day and was always in the lobby with a friendly...

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Thank lcbeau
Sun Valley, Idaho
Reviewed 2 days ago NEW

This resort is a time share resort, but also has rooms for rent. Rooms are all 2 bedroom, about 1600 square feet, with full kitchen, with pots pans and utensils. Like a small condo, really. The service is great, provide a personal concierge for each room, 5 restaurants, if you consider the Sushi at the Rotunda bar. Portions are very...

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Thank Bob P
Sherwood Park, Canada
Reviewed 3 days ago NEW

Extremely clean and well maintained. The full suites, A and B side are spacious and very comfortable, with daily maid service except Sundays. Has every amenity you might wish for, variety of pools for all ages, Great beach front which is cleaned nightly. Compared to our various neighbours by far the most spacious beach. Clearly marked, safe swimming areas in...

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1Thank Stephen K
Littleton
Reviewed 3 days ago NEW

The beach was clean. No problems getting chairs. The service was great. The food was very good. The rooms were clean and spacious. A short taxi ride to downtown Playa del carmen. We will definitely go back again.

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1Thank 281larryn
Reviewed 4 days ago NEW

We have been to the Royal Haciendas and other Royal Resorts in Cancun a few times as my in-laws are time share owners. My wife and I loved the Haciendas so much we got married there and brought 16 of our friends and family. We had such an amazing week with little to complain about. My wife and I went...

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2Thank Rob G
Bloomington, Illinois
Reviewed 4 days ago NEW

The Royal Haciendas offer a relaxing and beautiful space to spend your vacation. The layout of the facility offers plenty of space, many amenities, with exquisite landscaping. We highly recommend this location.

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Thank Y8365XNkevinm
Reviewed 4 days ago NEW

At the resort for the first time in January with 3 adults (Parents and one adult age student) in a 2 bedroom top floor suite in phase 2 with balcony Jacuzzi. Was in the middle of the property close to lobby, overlooked pool area and could see the beach in the distance. It was nice to have two separate rooms...

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Thank Susan K
Reviewed 4 days ago NEW

Such an amazing property for families! We loved every moment of our one week stay from January 5-12. We were in room G355, which is on the A side of the property. The resort has two wings that are identical, each with their own pool, hot tub, and pool restaurant and bar. We pretty much stayed on our side by...

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Thank Amelia G
winnipeg
Reviewed 5 days ago NEW

This is a great resort! You are not very far from anything in the resort. We never had to get up early to reserve a beach chair - they were always plentiful! The beach chairs are the canvas ones that are comfortable. The a la carte restaurant is superb! Some items had a surcharge but so worth it! Playa del...

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Thank louberg
Stilwell
Reviewed 5 days ago NEW

Excellent service. Friendly staff. Outstanding accommodations. Safe and easy place to stay. Easy access to groceries, Playa del Carmen, ruins, etc. Great activities such as exercise and Spanish lessons

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Thank Jon S
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Tennis Court
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Meeting Rooms
Official Description (provided by the hotel)
The Royal Haciendas(R) Just 10 minutes from Playa del Carmen, this enchanting beachfront resort has architecture and gardens inspired by the grand old haciendas of the Yucatan. Enjoy fine dining, activities and many other amenities with the REFINE All-Inclusive package. The Royal Haciendas(R) is proof that dreams come true. Imagine, the best in beachfront living quietly nestled within Riviera Maya's most prestigious oceanfront golf community. ... more   less 

Additional Information about The Royal Haciendas All Suites Resort & Spa

Address: Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $232 - $458 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Haciendas All Suites Resort & Spa 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas Hotel
Royal Haciendas Playa Del Carmen
The Royal Haciendas All Suites Resort & Spa Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#3 Family Hotel in Playa del Carmen
#29 Spa Hotel in Playa del Carmen
#29 Luxury Hotel in Playa del Carmen
#30 On the Beach Hotel in Playa del Carmen
#34 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travelers have asked, with answers from The Royal Haciendas All Suites Resort & Spa staff and other travelers.
384 questions
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Questions? Get answers from The Royal Haciendas All Suites Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All the rooms are great. The only difference is location/view. We like the rooms closer to the ocean.”
 of 5 bubbles lcbeau, 2 days ago | Read review
“Choose the B concourse or the D concourse”
 of 5 bubbles 805BobP, 2 days ago | Read review
“Top floor rooms are quieter but as they close the pool bar at abot 7.00 pm noise is rarely an issue.”
 of 5 bubbles stephenkE715AV, 3 days ago | Read review
“High floor has better views and probably less noise.”
 of 5 bubbles skerns123, 4 days ago | Read review
“upper floors provide best views. be careful of the adjoining rooms if not using both - the door between is not very sound proof...crying baby next door was very frustrating in the middle of the night. Suites are excellent set up. ”
 of 5 bubbles katherines185, 1 week ago | Read review
5 of 5
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