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The Royal Haciendas All Suites Resort & Spa

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The Royal Haciendas All Suites Resort & Spa
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2,761 Reviews from our TripAdvisor Community

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Showing 2,406: English reviews
Simpsonville
1 review
5 of 5 stars Reviewed yesterday NEW

We recently stayed at the Royal Hacienda with our 11 year old son. When I originally booked our trip, I booked the deluxe room and later upgraded to the Master 1 bedroom. I highly recommend if you are traveling with more than 2 people (particularly with children) to upgrade to a 1 or 2 BR. It is well worth the... More 

Review collected in partnership with this hotel

Helpful?
Thank T7474GPvickim
Saint Louis, Missouri
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have stayed here 3 times and enjoy it every time. We split the suite with another family and it accommodated all of us - 4 adults, 1 teenager, and 3 kids. The murphy beds are very handy for the kids. I did think the queen mattresses however were hard. We did have to ask for more towels, as our... More 

Helpful?
Thank juliejem2001
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

This resort is far from what I expected for an all-inclusive resort: There are only two restaurants, one of which (Los Murales) we were able to make reservation only once after my wife gave a complaint because she tried multiple times and they were always booked. That restaurant offers great food but far too many items have a surcharge. The... More 

Helpful?
Thank Miguel A
Cutler Bay, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The facilities are beautiful , well maintained , staff is awesome. Lack of night entertainment and surcharges on certain foods, make this hotel not be a 10. The hotel have a lot of guests that are not in the All Inclusive plan , it is kind of a timeshare-all inclusive mix. I think this makes the experience different. There are... More 

Review collected in partnership with this hotel

Helpful?
2 Thank 166calebv
Fort Worth, Texas
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

This resort used to be timeshares, so the restaurants are much nicer than a typical all inclusive. The rooms were nice & clean... Pool was big enough for a large crowd, and the bartenders at the pool bar were very friendly! Beach was absolutely beautiful. Overall, no complaints (other than the 'off' guests that were there when we stayed)

Helpful?
Thank mariedwards4
Kitchener, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great vacation resort . Not as big and noisy as many resorts and the staff and service is the best..Suites are a great size for a family with extra Murphy beds hidden away .. We come back every January and have just added a week in October.

Helpful?
Thank 353allie2
1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

This was our first time to this area and hotel. We were so excited. First night was good beach nice grounds nice everything seemed good. Second morning woke up to checked on my son who was still asleep and I see blood stains all over sheet so I pulled back blanket and saw black bugs crawling every where. I moved... More 

Helpful?
Thank Callie M
Fort Worth, Texas
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

My family and I went on our vacation and stayed here for a week. It was the most relaxing week ever. The rooms were always immaculate and the waitstaff was great. The grounds were well maintained and very beautiful. Overall, it was very nice!

Helpful?
Thank mrutiaga07
Plano, Texas
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the RH mid July as a family. Just stayed in a Jr. Suite which totally fit our needs. The beach was wonderful and you could go snorkeling right off the shore line and see so many little creatures (sting rays aka yellow fish, sea stars, sea urchins, tons of fish). The staff was wonderful and checked on... More 

Helpful?
Thank lamk549
Houston, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My husband, my 4 year old and I decided to take a last minute trip somewhere and this resort was one of the ones that was in our price range being an all inclusive. When we arrived at the resort everyone was very friendly and informative. We could not check into our room until 4pm but they did allow us... More 

Helpful?
Thank MercedesH1
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Royal Haciendas(R) Just 10 minutes from Playa del Carmen, this enchanting beachfront resort has architecture and gardens inspired by the grand old haciendas of the Yucatan. Enjoy fine dining, activities and many other amenities with the REFINE All-Inclusive package. The Royal Haciendas(R) is proof that dreams come true. Imagine, the best in beachfront living quietly nestled within Riviera Maya's most prestigious oceanfront golf community. ... more   less 

Additional Information about The Royal Haciendas All Suites Resort & Spa

Address: Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $197 - $433 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Haciendas All Suites Resort & Spa 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas Hotel
Royal Haciendas Playa Del Carmen
The Royal Haciendas All Suites Resort & Spa Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#3 Family Hotel in Playa del Carmen
#30 Luxury Hotel in Playa del Carmen
#32 Spa Hotel in Playa del Carmen
#32 On the Beach Hotel in Playa del Carmen
#34 Romantic Hotel in Playa del Carmen
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