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1/28/2018 1/29/2018
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    The Royal Haciendas All Suites Resort & Spa

    Cancun-Chetumal Highway km 289+10, Playa del Carmen 77710, Mexico
    +1 888-721-4431
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    1/28/2018 1/29/2018
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     34 people are viewing this hotel
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    $370
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    Traveler (1997)
    Pool & Beach (472)
    Room & Suite (453)
    Overview
    • Excellent67%
    • Very good23%
    • Average7%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “los murales” (268 reviews)
    “rotunda bar” (68 reviews)
    “thomas moore” (58 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Kitchenette
    Concierge
    Spa
    Wheelchair access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from The Royal Haciendas All Suites Resort & Spa
    Special Offer: 45%OFF + 100US IN CREDITS
    Hotel deals
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    Rooms
    Jan 28Jan 29
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (3,881)
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    1 - 5 of 3,300 reviews

    Reviewed 2 days ago

    Traveled here with wife and 2 kids, ages 7 and 3 over new years for a week with the All-inclusive package. About 40 minute ride from Cancun airport. Most resorts are nice and beautiful as this one, but the thing that separates Royal Haciendas from...More

    Thank kennywah
    Reviewed 3 days ago

    This was our 4th trip to Royal Haciendas and we loved every minute of our stay. The staff is always friendly and helpful, and the resort is beautiful! We enjoyed new activities yoga and kayaking on this trip as well.

    Review collected in partnership with this hotel
    Thank Mimi_MN1966
    Reviewed 4 days ago

    A clean, lovely resort with wonderful food and service. All of the staff are extremely friendly and our stay is always the best vacation we have ever had. This was our second stay at Royal Haciendas and they are always so relaxing with no worries!...More

    Review collected in partnership with this hotel
    Thank kathleenhN4902PY
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 2 days ago

    Dear Kathleen, Thank you for taking the time to review your recent stay at The Royal Haciendas. Our staff is constantly striving to make sure that our guests have the best vacation experience possible and we're glad to see that we achieved this goal with...More

    Reviewed 4 days ago

    We have 4 kids (ages 8-12) and we travel a lot. I plan to book another trip back to Royal Haciendas next year. The resort layout is such that there are no locations. I was concerned that the food was going to get old as...More

    Review collected in partnership with this hotel
    Thank Cathy W
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 2 days ago

    Dear Cathy W, Thank you so much for taking the time to review your stay with us. Feedback from our guests is important to us. We're pleased to hear that your time spent with us was a great experience. We apologize if your concierge was...More

    Reviewed 5 days ago

    Growing up as a travel agents son, I've been to countless Caribbean area resorts over the past 30 years. Now in mid-40s, with own family, it's hard to think of a resort that exceeded expectations as much as Royal Haciendas. Friendly service from top to...More

    Review collected in partnership with this hotel
    Thank DRTFamily
    Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & SpaResponded 4 days ago

    Dear DRTFamily, Thanks for the review, and for sharing the experience of your recent family getaway with the TripAdvisor community. We couldn't be happier to hear our guests enjoyed their stay with us. We always strive to provide the highest satisfaction levels to our guests...More

    About
    Awards & Recognition
    Travelers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Center with Gym / Workout Room
    • Beachfront
    • Room Service
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • $247 - $598 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Playa del Carmen
    • #15 Green Hotel in Playa del Carmen
    • #30 Spa Hotel in Playa del Carmen
    • #33 On the Beach Hotel in Playa del Carmen
    • #34 Romantic Hotel in Playa del Carmen
    • #34 Luxury Hotel in Playa del Carmen
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Agoda, Orbitz, Priceline, Travelocity, Hotwire, getaroom.com and TripOnline SA so you can book your The Royal Haciendas All Suites Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • The Royal Haciendas Hotel Playa Del Carmen ,
    • Royal Haciendas Hotel ,
    • Royal Haciendas Playa Del Carmen ,
    • The Royal Haciendas All Suites Resort & Spa Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveler (1997)
    Pool & Beach (472)
    Room & Suite (453)
    Dining (153)
    Hotel & Grounds (1199)
    Bathroom (18)
    Family and Play Areas (12)
    Business Center & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 215 hotels in Playa del Carmen
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    Nearby Restaurants
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    Ask a question
    Questions & Answers
    marlencasabona
    January 9, 2018|
    AnswerShow all 3 answers
    Response from Sandra R | Property representative |
    Hello marlencasabona, The restaurants at Royal Resorts are certified by the Mexican Ministry of Tourism with the Distintivo H, a certification granted to establishments that comply with the highest hygiene, food... More
    0
    Votes
    marlencasabona
    January 7, 2018|
    AnswerShow all 5 answers
    Response from Sandra R | Property representative |
    Hi Marlencasabona, We recommend Thomas More Travel, for reliable, hassle-free airport transportation. It is Royal Resorts' onsite travel agency. You may want to take a look at their rates at tmttransfers com Warm Regards,
    1
    Vote
    Jadin
    December 29, 2017|
    Answer
    Response from Sandra R | Property representative |
    Dear Jadin, Guests who are exchanging into The Royal Sands or The Royal Haciendas through an International Exchange company must purchase the REFINE All-Inclusive Package for the duration of their stay. Premium and high... More
    0
    Votes
    Room Tips
    "Higher alphabet rooms are closer to the ocean/buffet restaurant like G, H, I while A, B, C are further from..."
    Read review
    "Only the beds leave room to be desired though if kids are sleeping on the murphy beds, they probably..."
    Read review
    "Ok, this is TOTAL nit-picking but I always like to give feedback for improvement even when, like now, I have..."
    Read review
    "Noisy rooms. You can hear your neighbors or when someone is walking on the corridors."
    Read review
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