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The Royal Haciendas All Suites Resort & Spa

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Cancun-Chetumal Highway Km 289+10, Playa del Carmen 77710 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
4 people have started booking this hotel
Hotel direct offer!46% off room rate
Expedia.com
$293
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Free cancellation until 03/21/22
Hotels.com
$293
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Free cancellation until 03/21/22
Booking.com
$230
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Free cancellation until 03/21/22
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Pool & Beach (796)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 08/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Royal Haciendas All Suites Resort & Spa
Updated 08/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 317 hotels in Playa del Carmen
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Inspired by the old Mexican haciendas, The Royal Haciendas All Suites Resort & Spa is the perfect hideaway in Playa del Carmen for families, nestled on the shores of a sheltered Caribbean beach within the most prestigious residential golf complex in the Riviera Maya. Our beachfront resort, just 30 minutes from Cancun International Airport, features spacious suites & villas with private balconies by the ocean, surrounded by a beautiful setting to enjoy your vacation with first-class amenities and services. The architecture was designed with your convenience in mind, The Royal Haciendas is not a sprawling resort to get lost or to be explored on golf carts; from the farthest point up to the beach, you will only walk 5 minutes.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Canoeing
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Snack bar
Swimup bar
Poolside bar
Diving
Game room
Snorkeling
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Free shuttle or taxi services
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Bathrobes
Air conditioning
Private beach
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
English, Spanish
Hotel links
Special Price:46% off room rate
7034Reviews733Q+A100Room tips
Traveler rating
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Popular mentions
Diane S wrote a review Today
Washington DC, District of Columbia7 contributions10 helpful votes
Absolutely gorgeous property - multiple pools (including 4 large hot tubs, a children's pool with slides and 2 lap pools), and a nice beach. This is a timeshare resort, so the full suite included a full kitchen, two bedrooms (king / 2 doubles) and 2 Murphy Beds in the living area. You could also select the 'lockout' version (2 doubles, kitchenette) or the 'A' suite (kitchen + King and Murphy beds). Regardless, the furnishings are very nice (comfortable beds), modern and clean. Felt very safe from COVID on the property - EVERY SINGLE STAFF member was wearing masks properly the entire time
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Review collected in partnership with this hotel
Date of stay: January 2022
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MixTravels wrote a review Yesterday
Saint Joseph, Minnesota17 contributions5 helpful votes
I had a great experience and trip to the RH despite having come down with COVID. The place is quiet, no north scene, very relaxing. One can find a chair to lounge in relax right away. The restaurants are nice and pools and gardens are serene. The employees tends so well to the pools and gardens, they work so hard to keep everything looking fabulous. I have to give shout outs to amazing waiters at Sol Grill, Ramiro and Carlos, they are the most guapo and nice guys ever! They will sure take care of you and remember you each time you return. Once I developed COVID, mildly, the managers Jesus and Israel took such good care of me. They moved me to a quarantine area for me to isolate for additional days before doctor’s order to release me. They checked on me daily, took my laundry when needed, brought me my remaining bill, allowed for three meals a day on a select menu, but despite all that, they treated me with respect and kindness when I felt so alone….all my family had to leave and return to States. I even had a sense of sadness when I had to leave after being alone for so many days. I look forward to returning and seeing Jesus, Israel, Ramiro, and Carlos again soon! Mil gracias!
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Date of stay: January 2022Trip type: Traveled with family
Room Tip: Continue to wear mask, follow precautions, and if you do turn positive, they will take good care...
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Lyndee K wrote a review Yesterday
Indianapolis, Indiana3 contributions
The Royal Haciendas are amazing. We have had the best vacation. All of the staff are friendly and so kind. Our favorite is the activities staff. Alan and Cesar are so fun and make the activities the BEST!!
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Date of stay: January 2022Trip type: Traveled with family
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Maria M wrote a review Jan 20
Burlington, Vermont3 contributions2 helpful votes
The young men and women that work at the Kids Club at Royal Haciendas are AMAZING and truly go above and beyond! I’m here with my two daughters (ages 7 and 9) and my nieces (one niece is 11 and the other 18). The three kiddos have had a blast playing games with the Kids Club. What’s more, when my 2 kids won a dance contest and received hats, but my niece did not, they acknowledged the situation and made sure my niece also got a hat as to not be left out. I wanted to pay for the extra hat, but they insisted it was a gift. Just wonderful! Most importantly, the kids love the staff and they are super responsible … I know my kiddos are in good hands! Highly recommend all the Royal Resorts.
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Date of stay: January 2022Trip type: Traveled with family
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david r wrote a review Jan 20
Dedham, Maine5 contributions
This Resort and its staff struck me as Simply the Best when I spent a week in September that I immediately booked to return in December 2021 for 9 days! The Royal Haciendas is a fantastic place to spend a week in comfort! The restaurants on property and bar service is an Excellent All-inclusive experience! But the most important reason I returned so quickly is because of the staff! Sandra Aguilar the Operations Manager does a excellent job managing the Haciendas! Beatriz Romero who works at the front desk is a true Professional who handles every detail! She is extremely skilled in customer service and it shows! Beatriz is the primary reason I returned! The two poolside bar/restaurants have an impressive staff! Look for Juan, Javier, Jonas, Hector and Jeremias! They are so attentive! I highly recommend the Spa! When you book your appointment...look for the highly talented....Ruby! Ruby will give you an unbelievable experience! The Royal Haciendas....Simply the Best!
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Date of stay: December 2021
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PRICE RANGE
$131 - $653 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the royal haciendas hotel playa del carmen, royal haciendas hotel, royal haciendas playa del carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
504
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Frequently Asked Questions about The Royal Haciendas All Suites Resort & Spa
Which popular attractions are close to The Royal Haciendas All Suites Resort & Spa?
Nearby attractions include Quinta Avenida (2.8 miles), Playacrawl (2.8 miles), and Coralina Daylight Club (2.3 miles).
What are some of the property amenities at The Royal Haciendas All Suites Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at The Royal Haciendas All Suites Resort & Spa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Royal Haciendas All Suites Resort & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Royal Haciendas All Suites Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to The Royal Haciendas All Suites Resort & Spa?
Conveniently located restaurants include Ferron's Jerk Chicken, Zitla Ceiba, and Cassa Ceviche.
Are there opportunities to exercise at The Royal Haciendas All Suites Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Royal Haciendas All Suites Resort & Spa have an airport shuttle?
Yes, The Royal Haciendas All Suites Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Royal Haciendas All Suites Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does The Royal Haciendas All Suites Resort & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Royal Haciendas All Suites Resort & Spa?
The staff speaks multiple languages, including English and Spanish.