We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Royal Haciendas All Suites Resort & Spa

Save
Share
Cancun-Chetumal Highway Km 289+10, Playa del Carmen 77710 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Package deal
Lock in the lowest price from these sites
FindHotel
$235
$89
View deal
Booking.com$116
Hotels.com$235
eDreams$116
Priceline$116
Official Hotel$137
Orbitz.com$235
View all 16 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (3476)
Pool & Beach (753)
Videos (3)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
Learn more
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Read more
Updated 08/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Royal Haciendas All Suites Resort & Spa
Updated 08/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 297 hotels in Playa del Carmen
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
GreenLeaders Gold level
Inspired by the old Mexican haciendas, The Royal Haciendas All Suites Resort & Spa is the perfect hideaway in Playa del Carmen for families, nestled on the shores of a sheltered Caribbean beach within the most prestigious residential golf complex in the Riviera Maya. Our beachfront resort, just 30 minutes from Cancun International Airport, features spacious suites & villas with private balconies by the ocean, surrounded by a beautiful setting to enjoy your vacation with first-class amenities and services. The architecture was designed with your convenience in mind, The Royal Haciendas is not a sprawling resort to get lost or to be explored on golf carts; from the farthest point up to the beach, you will only walk 5 minutes.
Read more
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Canoeing
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Snack bar
Swimup bar
Poolside bar
Diving
Game room
Snorkeling
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Free shuttle or taxi services
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Show more
Room features
Bathrobes
Air conditioning
Private beach
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Green
Languages Spoken
English, Spanish
Hotel links
Special Offer:Package deal
6461Reviews716Q+A100Room tips
Traveler rating
  • 4,630
  • 1,226
  • 365
  • 135
  • 108
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Chelsea T wrote a review Yesterday
Los Angeles, California2 contributions
Beautiful property, friendly staff, large pool & jacuzzis. Fun family friendly activities throughout the property. It was also great that a free shuttle is provided to downtown PDC, but so nice that the resort is away from the hustle & bustle. It felt like a little escape from the busy "city" but not at all far. I would definitely stay here again.
Read more
Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Mary B wrote a review Yesterday
Santa Cruz, California, United States7 contributions5 helpful votes
We arrived just before 11pm on a Saturday night to find everything quiet and shut down. Check in was efficient and luggage delivered to our room promptly. We were thirsty and very disappointed to find the mini bar and fridge were not stocked (we were thirsty after a long day of traveling!) Fridges were re-stocked only upon request even though the maid serviced the suite daily. We easily found the buffet restaurant for breakfast the next morning. We had to wait for coffee to be served and they had no self serve options for refills. Service was slow in the morning, lunch & beverages around the pool & beach daily, and the bar at night even though there were plenty of staff. Although the resort boasts 3 restaurants, "non-members" can only count on eating at the buffet EVERY night. The 2 other restaurants are open only for dinner by reservation. There never seemed to be reservations available (except at 5:30pm) for us as non-members yet there were empty tables whenever we peeked in. The resort was not crowded during our stay. The resort is clean both inside and out. They took pains keeping the beach clean although the saragossa swept up constantly. There were no beach activities usually found at other resorts except for being able to take kayaks out. Plenty of lounge chairs on the beach and by the pools. We had a great time and the staff were friendly but we've stayed at better.
Read more
Review collected in partnership with RCI
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Ray J wrote a review May 10
4 contributions1 helpful vote
Marcos, Cher, Santiago, Carlos and all of the others are excellent dive masters and guides. Diving was pristine and the company is very professional, courteous and safe. The scuba diving with dive Balam is a primary reason for us visiting the Haciendas.
Read more
Date of stay: May 2021Trip type: Traveled with family
Helpful
Share
Response from Sandra Riveros, Other at The Royal Haciendas All Suites Resort & Spa
Responded yesterday
Dear Ray J, Thank you for taking the time to post about our resort. We are glad to learn you had an amazing experience with the dive masters and guides of dive Balam. We look forward to welcoming you again during your next visit to the Mexican Caribbean. Warm Regards.
Read more
DiPrill wrote a review May 10
1 contribution
Beautiful resort. Diving is great. I travel solo and i feel totally safe there. Staff is friendly and helpful and make me feel special and at home. Los Murales is one of my favorite restaurants-- food and service excellent
Read more
Review collected in partnership with this hotel
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Sandra Riveros, Other at The Royal Haciendas All Suites Resort & Spa
Responded yesterday
Dear DiPrill, Thank you for posting about our resort. We always take special care when preparing our food and beverage items and our restaurants are certified by the Mexican Ministry of Tourism. However, the best certification we can achieve is our guests' satisfaction. We're excited to read your review and learning we've achieved our goal of providing our guests with the highest standards in both: service and food. We're glad to learn you've enjoyed your stay at our resort and we look forward to welcoming you back soon. Warm regards.
Read more
Siscokid10 wrote a review May 9
32 contributions9 helpful votes
Been to the Royal Haciendas twice and still my favorite resort I've been too. Not the fanciest, newest, built quite a while ago but we don't care! The staff could not have been better. A few issues checking in but was no fault of the resort. Omar was fantastic, such great service at the pool, Juan at the front desk needs a raise and was so helpful with our Covid testing, great front desk staff. Just an overall "A" grade for this resort and Mexico in general for being so pro-letskeepeveryonesafe. I would recommend this resort to anyone! and everyone!
Read more
Date of stay: May 2021
Value
Location
Service
Room Tip: This is a time-share resort so the best rooms are 1 or 2 bedroom suites, the lock-off or junior...
See more room tips
1 Helpful vote
Helpful
Share
Previous
PRICE RANGE
$131 - $653 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the royal haciendas hotel playa del carmen, royal haciendas hotel, royal haciendas playa del carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
504
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about The Royal Haciendas All Suites Resort & Spa
Which popular attractions are close to The Royal Haciendas All Suites Resort & Spa?
Nearby attractions include Quinta Avenida (2.8 miles), Playacrawl (2.8 miles), and 3D Museum of Wonders (2.9 miles).
What are some of the property amenities at The Royal Haciendas All Suites Resort & Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at The Royal Haciendas All Suites Resort & Spa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Royal Haciendas All Suites Resort & Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Royal Haciendas All Suites Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to The Royal Haciendas All Suites Resort & Spa?
Conveniently located restaurants include Nørdic, Ferron's Jerk Chicken, and Rockas Jamaican Kitchen.
Are there opportunities to exercise at The Royal Haciendas All Suites Resort & Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Royal Haciendas All Suites Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does The Royal Haciendas All Suites Resort & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Royal Haciendas All Suites Resort & Spa?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Royal Haciendas All Suites Resort & Spa?
Many travelers enjoy visiting Zona Arqueológica Playa del Carmen (3.5 miles).