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Hotel LunaSol

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Hotel LunaSol
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341 Reviews from our TripAdvisor Community

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Showing 206: English reviews
Baltimore, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

My friend and I stayed at Hotel LunaSol from April 6-9, 2016. We are two guys in our mid thirties. The following is our thoughts on the hotel: Customer Service: The customer service at this hotel is outstanding. It rivals that of mega resorts. Everyone is polite and helpful. Nancy, the hotel manager, answered all of my email inquiries about... More 

Review collected in partnership with this hotel

Helpful?
Thank Daniel W
Lancaster, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

I'm going back to Playa del Carman in a few weeks with the idea of trying a new place to stay; but after one week at LunaSol and there is no reason why I would want to stay elsewhere. A very nice pool with a kitchenette in the back corner.

Review collected in partnership with this hotel

Helpful?
Thank Terry S
Paradise, CA
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Small hotel was welcome after all inclusive craziness. The pool and halls always had a breeze. The front desk was caring and helpful!--Mathew and David. The bed, pillows and sheets were excellent. The Air Conditioning was better than the Riu Tequila. Fun easy neighborhood with market and restaurants.

Review collected in partnership with this hotel

Helpful?
Thank dklessard
Hamburg, Germany
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 20, 2016

Good breakfast, nice people and quiet rooms close to the beach and attractions. The staff is very helpfull and you can park in front of the hotel. In the neighbourhood are a lot of restaurants etc. The rooms could be a bit bigger but for a stay in the city is ok

Review collected in partnership with this hotel

Helpful?
Thank surfstylehh
Christchurch New Zealand
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed June 2, 2016 via mobile

We stayed five nights and I could not recommend more highly. Great quiet location with a well sized room with all the necessities supplied. Nice pool and option of self catering if you wanted to with a good kitchen etc. The boys on the desk, David, Mathieu and Roberto were outstanding and were very informative on where to go and... More 

Helpful?
Thank Zoezac
Meancy, Manager at Hotel LunaSol, responded to this review

Thanks you so much, we are really glad to read your positive review, we will keep the good work and we hope to welcome you in the near future. Best wishes. David Velazquez Operations Manager More 

Houston, Texas
1 review
4 of 5 stars Reviewed June 1, 2016

This little hotel is perfect for those who wish to stay in a quiet, clean and friendly hotel. The amenities are basic, but well kept and clean. The pool area is a quiet, shady spot in which to cool off. They do close the pool at 9 and the patio at midnight ensuring a quiet environment for everyone at the... More 

Review collected in partnership with this hotel

Helpful?
Thank Susana M
Meancy, Manager at Hotel LunaSol, responded to this review

Dear Susana; Thanks you so much for the review, we are working hard to maintain the hotel quiet and clean, As you have experienced, we hire the best people and we are really focus on quality and personalized service. it is really nice to read the you have a great time with us. Thanks you so much for stay with... More 

San Diego, California
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 14, 2016

We stayed at Luna Sol just one night. Took the ferry to Cozumel the next morning. The location was great as it was within walking distance to the main tourist area of Playa del Carmen and the ferry. When you first arrive at the hotel it seems to be in maybe not the best neighborhood but once inside it is... More 

Helpful?
Thank GunthersMommy
Thunder Bay, Canada
1 review
5 of 5 stars Reviewed May 13, 2016

We were 3 adult family members staying in PDC for 1wk . This hotel is tucked away by about 2 blocks from 5th ave. The rooms are clean, spacious, with bar fridge , great shower and A/C worked very well. My favourite was the outdoor kitchen by the pool area. You could have a few drinks ,dip in pool while... More 

Review collected in partnership with this hotel

Helpful?
Thank Kathleen B
Saskatoon, Saskatchewan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 18, 2016

We recently spent 3 days at Hotel LunaSol in Playa del Carmen, and as on our two previous visits there, really enjoyed our stay . The staff is very friendly and accommodating, the hotel is clean, comfortable, quiet and has a beautiful pool area with a great outdoor kitchen. The location is great - close to everything for easy walking,... More 

Review collected in partnership with this hotel

Helpful?
1 Thank cdallin
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 15, 2016

No need to stay anywhere else when in Playa Del Carmen. A hidden gem. This place is so beautiful, clean, quiet, ideally located, with so many amenities to make this the oasis it is. When you step in, you're amongst the kindest and most caring staff. The rooms are delightful and spacious, the pool sparkling and pretty at night, breakfast... More 

Helpful?
1 Thank Iguanas B
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
Official Description (provided by the hotel)
Small hotel, 16 rooms all equipped with A/C, TV with cable, fridge, private balcony and security safe. Services: huge pool with Jacuzzi; shared kitchen, which you can use as you wish; parking lot; high speed Wi-Fi Internet; information on local activities. Coffee available at the front desk from 8:00 to 12:00. Our philosophy is: Welcome to your Mexican home! Our guests are our priority! ... more   less 

Additional Information about Hotel LunaSol

Address: Calle 4 Entre Avenida 15 & 20 # 169, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $79 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel LunaSol 3*
Number of rooms: 16
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Also Known As:
Hotel LunaSol Riviera Maya/Playa Del Carmen, Mexico
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