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    BlueBay Grand Esmeralda

    Carretera Federal Chetumal- Puerto Juarez km 300 | Camino a la Pileta, Playa del Carmen 77710, Mexico
    Hotel website
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    Best prices for your stay
    8/6/2017 8/7/2017
    $347
    $291
    SAVE $56
    $347
    $347
    Traveler (9425)
    Pool & Beach (2460)
    Room & Suite (1364)
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    The Grand Mayan Riviera Maya
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    2,692 reviews
    #27 of 209 hotels in Playa del Carmen
     
    Overview
    • Excellent31%
    • Very good38%
    • Average17%
    • Poor8%
    • Terrible6%
    Travelers talk about
    “blue bay” (1,855 reviews)
    “swing bar” (517 reviews)
    “sports bar” (888 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Accessible rooms
    Business Center
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from BlueBay Grand Esmeralda
    Offers & Announcements: 15 % discount
    The Royal Playa del Carmen
    15,893 reviews
    #11 of 209 hotels in Playa del Carmen
     
    Occidental at Xcaret Destination
    12,341 reviews
    #71 of 209 hotels in Playa del Carmen
     
    The Grand Mayan Riviera Maya
    3,707 reviews
    #9 of 11 hotels in Playa Paraiso
     
    Mahekal Beach Resort
    2,692 reviews
    #27 of 209 hotels in Playa del Carmen
     
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (9,378)
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    There are newer reviews for BlueBay Grand Esmeralda
    See the most recent reviews

    11 - 15 of 6,762 reviews

    Reviewed 4 days ago

    I was wondering what I was in for judging by the reviews on TA but we were really pleased with our relaxing stay as the food, drinks and accommodation on the AI package really suited us. Additionally the range of restaurants to book for dinner...More

    Thank Manique1966
    Response from Frederic C, Hotel Manager at BlueBay Grand EsmeraldaResponded 3 days ago

    Dear Friends, We sincerely appreciate your kind words, The AA at the main buffet Festival is totally new and working well now. We hope to have the opportunity to host you again soon, Your sincerely, Frederic Ceglarski Hotel Manager

    Reviewed 5 days ago

    Sorry but we picked this resort based on reviews. First introduction was horrible. The lobby doesn't have any air condition and you have to wait a while to check in. NO staff greeted us yet ( come to find out) a time share lady. luckily...More

    1  Thank shakbryant
    Response from Frederic C, Hotel Manager at BlueBay Grand EsmeraldaResponded 4 days ago

    Dear friends, On behalf of all the staff of BlueBay Grand Esmeralda I wish to thank you for your feedback and for your preference. We regret that your experience with us was not at the level of their expectations, we will share your comments with...More

    Reviewed 6 days ago

    Overall we were left slightly disappointed, as we have previously stayed in other 5 star resorts in Riviera Maya and does not compare in any area apart from the food which we found to be of a good standard. The overall stay was satisfactory but...More

    1  Thank Darren A
    Response from Frederic C, Hotel Manager at BlueBay Grand EsmeraldaResponded 4 days ago

    Dear Friends, We regret we did not reach your expectation, we will work actively on your comments to improve our Service an property. We hope a have second opportunity to host you and demonstrate how we may pamper you. Sincerely, Frederic Ceglarski Director Residente

    Reviewed 1 week ago

    We stayed at the Blue Bay from June 26th to July 1st of this year. Like the other guest have stated there was a strong smell of sewage throughout the resort. As most everyone you go to Mexico for the beautiful beaches. We live in...More

    1  Thank Sara U
    Response from Frederic C, Gerente at BlueBay Grand EsmeraldaResponded 6 days ago

    Dear Sara, On behalf of all the staff of BlueBay Grand Esmeralda I wish to thank you for your feedback and for your preference. We regret that your experience with us was not at the level of their expectations, we will share your comments with...More

    A TripAdvisor Member
    15
    Reviewed 1 week ago via mobile

    Blue bay grand Esmeralda. This resort is definitely not a 5 star all inclusive resort. The only thing I can think of is they're having their employees log on and give them 5 star reviews. If you decide to book after reading my review...here are...More

    5  Thank A TripAdvisor Member
    Response from Frederic C, Director Residente at BlueBay Grand EsmeraldaResponded 6 days ago

    Dear friends, On behalf of all the staff of BlueBay Grand Esmeralda I wish to thank you for your feedback and for your preference. We regret that your experience with us was not at the level of their expectations, we will share your comments with...More

    The Royal Playa del Carmen
    15,893 reviews
    #11 of 209 hotels in Playa del Carmen
     
    Occidental at Xcaret Destination
    12,341 reviews
    #71 of 209 hotels in Playa del Carmen
     
    The Grand Mayan Riviera Maya
    3,707 reviews
    #9 of 11 hotels in Playa Paraiso
     
    Mahekal Beach Resort
    2,692 reviews
    #27 of 209 hotels in Playa del Carmen
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Free Parking
    • Spa
    • Breakfast included
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Tennis Court
    Details
    • Price range
    • $145 - $1,024 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #50 Top resorts Hotel in Playa del Carmen
    • #58 Luxury Hotel in Playa del Carmen
    • #59 Spa Hotel in Playa del Carmen
    • #69 On the Beach Hotel in Playa del Carmen
    • #78 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 979
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Booking.com, Travelocity, HotelsforEveryone, Cheap Tickets, TripOnline SA, Hotwire, Cancelon, getaroom.com, Evoline ltd and HotelQuickly so you can book your BlueBay Grand Esmeralda reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Blue Bay Esmeralda ,
    • Bluebay Grand Esmeralda Hotel ,
    • Blue Bay Grand Esmeralda Riviera Maya ,
    • Blue Bay Grand Esmeralda Mayan Riviera ,
    • Grand Esmeralda ,
    • Blue Bay Grand Esmerelda ,
    • Blue Bay Grand Esmeralda Resort ,
    • Blue Bay Grand Esmeralda Beach Resort Spa ,
    • Blue Bay Esmerelda ,
    • BlueBay Grand Esmeralda Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveler (9425)
    Pool & Beach (2460)
    Room & Suite (1364)
    Dining (881)
    Hotel & Grounds (4906)
    Bathroom (164)
    Family and Play Areas (86)
    Business Center & Event Rooms (32)
    Nearby
    Sponsored by:
    Occidental at Xcaret Destination
    12,341 reviews
    3.23 miles away
     
    Mahekal Beach Resort
    2,692 reviews
    4.52 miles away
     
    The Royal Playa del Carmen
    15,893 reviews
    4.90 miles away
     
    The Grand Mayan Riviera Maya
    3,707 reviews
    1.65 miles away
     
    Nearby Restaurants
    Saffron
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    .66 miles away
    El Puerto
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    .56 miles away
    Azul Restaurante
    120 reviews
    .89 miles away
    Nearby Attractions
    Delphinus Riviera Maya
    766 reviews
    2.38 miles away
    Playa Punta Esmeralda
    287 reviews
    3.19 miles away
    El Caracol
    27 reviews
    2.52 miles away
    Arrendadora Turistica Noa
    7 reviews
    2.81 miles away
    Questions & Answers
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    Room Tips
    "Building 6 (Bonampak) was well kept and close to the "quiet" pool - good for kids!"
    Read review
    "Request a sea view the garden views arent the best"
    Read review
    "In almost all ground floor room there is a small swimming pool"
    Read review
    "I do not recommend to anyone."
    Read review
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