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BlueBay Grand Esmeralda

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BlueBay Grand Esmeralda
BlueBay Grand Esmeralda
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7,964 Reviews from our TripAdvisor Community

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Showing 5,902: English reviews
United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Traveled here with my fiancé last week. Had a great time overall. Food and drinks are wonderful and the service was wonderful! Surpassed our expectations! Victor and Alonso in the Jaal-ha restaurant were amazing! We ate breakfast and lunch their every day and they had drinks waiting and were great! Would recommend! Pools and beach could use some upkeep and... More 

Helpful?
1 Thank jcher89
Frederic C, Hotel Manager at BlueBay Grand Esmeralda, responded to this review

Dear friends, How very kind of you to share your great review on tripadvisor. We are so glad to read that you spent a great holiday in our resort and we work hard to maintain our beach area in the best condition possible. We hope to see your fiancé and you again soon and thank you again for your comments... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

My Husband and I went to the BlueBay for a last minute vacation. The resort is clean, the room was very clean: A/C + fan worked just fine. The food was very good in general. Mexican a la carte was amazing, as well as the french, italian and steak. The only one that was not so great was the seafood... More 

Helpful?
1 Thank Raisa P
Frederic C, Hotel Manager at BlueBay Grand Esmeralda, responded to this review

Dear Friends, How very nice of you to share your great comments on tripadvisor. We are so glad to know that you had a great holiday with us. Thank you also for your compliments and also for your feedback. We will share your feelings with our Food and Beverage Manager. We hope to serve you again soon and thank you... More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I had a great time, service was amazing and the food is safe to eat ( you won't get sick). Pool is not the biggest but its a good size for the hotel, I liked that is not very big comparing to other resorts so you won't feel that you are taking vacation with thousands of people. Definitely not a... More 

Helpful?
4 Thank Lina D
Frederic C, Hotel Manager at BlueBay Grand Esmeralda, responded to this review

Dear Friends, How very nice of you to share your excellent review on this site and for selecting BlueBay Grand Esmeralda to get some rest. We aim to ensure our guests stay is as comfortable as possible and it is so nice that you enjoyed our service. Thank you again for your great comments and for choosing BlueBay Hotels. Kind... More 

Cincinnati, Ohio
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My fiancé and I had a great time at Bluebay. We were skeptical going in as we read lots of negative reviews on this site but overall it was a positive experience. The food was excellent, especially the Italian and Mexican restaurants. The breakfast and lunch buffets had lots to pick from as well. I would recommend the Jaal-Ha building... More 

Helpful?
3 Thank dhbrell10
Frederic C, Hotel Manager at BlueBay Grand Esmeralda, responded to this review

Dear Friends, On behalf of all the staff of BlueBay Grand Esmeralda I wish to thank you for your nice review and for selecting our resort. We are glad to know that you enjoyed your stay with us and enjoyed also our service, the size of our resort and everything else that BlueBay Hotels has to offer. Thank you again... More 

Portsmouth, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great hotel, staff are hit and miss they are either lovely or don't talk at all but I'm not sure if that's due to language barrier. The food was nice but you have to wear trousers for some of the restaurants so be prepared. Booking al e carte is easy and can be done at points around the hotel. Drinks... More 

Helpful?
Thank kate p
Frederic C, Hotel Manager at BlueBay Grand Esmeralda, responded to this review

Dear Kate, Thank you for your kind opinion and for selecting our resort. We are glad to read that you enjoyed your vacation and thank you also for your feedback that helps us to offer the best to all our guests. Please visit us again familia we are at your service anytime to offer you the best. Kind regards, Frederic... More 

Marion NY
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our kids bought us a getaway package and sent us to here. It was a fantastic time! First, this is Mexico, it’s gonna be hot! They do NOT run the AC in all buildings, only your rooms and the fine dining. If you want AC stay home, or find a resort with AC in every building. Just like the ocean... More 

Helpful?
3 Thank whurd
Caledon, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed in building 4 close to the pool and swing bar. beach not as pictured but pool was nice and clean.Room was nice and cool. Food was great. Steak house gets a 5* in my opinion. The Black & White Bar is the best! Drinks definitely not watered down at all. Would return to this resort in a heart beat.Rooms... More 

Helpful?
1 Thank smcken1073
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This place was really big and the quality of everything from the food, cleanliness and staff was on point. The entertainment was not as good so instead we just found a driver to take us to Cancun for a few nights.

Helpful?
Thank Omair R
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

My mother and I went to Blue Bay and we jad a blast. Not only site was clean, staff was welcoming and food was amazing. We had the chance to meet Antonio a the buffet next to the beach. Because of him we had our own table reserved in the morning and lunch time. He was fast and courteous and... More 

Helpful?
Thank marie-melanie c
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

I just arrived back to Canada a couple of hours ago from visiting Blue Bay Grand Esmeralda, and i have a few things to say about this resort. First off, my boyfriend and I fell in love with Mexico last year at the Princess Resort. So we felt we needed to come back for a 2nd time but to try... More 

Helpful?
2 Thank Fatima S

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Ideally located in an area of 445 acres in a prime position on the beach on the Riviera Maya, BlueBay Grand Esmeralda combines elegant Mayan features with contemporary design and a wide range of service to suit the most discerning traveller. BlueBay Grand Esmeralda provides a relaxed atmosphere for holiday makers. The hotel features 979 elegant and well-appointed rooms and suites with the option of a sea or garden view. ... more   less 

Additional Information about BlueBay Grand Esmeralda

Address: Carretera Federal Chetumal- Puerto Juarez km 300 | Camino a la Pileta, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $162 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BlueBay Grand Esmeralda 4*
Number of rooms: 979
Reservation Options:
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Also Known As:
Blue Bay Esmeralda
Bluebay Grand Esmeralda Hotel
Blue Bay Grand Esmeralda Riviera Maya
Blue Bay Grand Esmeralda Mayan Riviera
Grand Esmeralda
Blue Bay Grand Esmerelda
Blue Bay Grand Esmeralda Resort
Blue Bay Grand Esmeralda Beach Resort Spa
Blue Bay Esmerelda
BlueBay Grand Esmeralda Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#47 Luxury Hotel in Playa del Carmen
#47 Top resorts Hotel in Playa del Carmen
#54 Spa Hotel in Playa del Carmen
#61 On the Beach Hotel in Playa del Carmen
#80 Romantic Hotel in Playa del Carmen
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