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Platinum Yucatan Princess All Suites & Spa Resort

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1 room 2 adults 0 children
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Platinum Yucatan Princess All Suites & Spa Resort
Platinum Yucatan Princess All Suites & Spa Resort
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4,503 Reviews from our TripAdvisor Community

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Showing 3,502: English reviews
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Reviewed 2 days ago NEWvia mobile

I had such an amazing time at this beautiful resort! The staff there is amazing and super fun!! Edith, Andre and Eder are a few of the many friends I made that work at the resort! They all made our stay very fun! I was sad to leave because it was such a great atmosphere at the resort!

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3Thank Gwen M
Moncton, New Brunswick, Canada
Reviewed 2 days ago NEW

My fiancé and I just returned from a week at this resort.. WOW! We both absolutely loved it and was by far the best resort we have visited yet. Beach- yes there is seaweed yes there are rocks in the water. The staff do a great job in cleaning the seaweed daily and even got out tractors to help with...

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4Thank Vero T
Toronto, Ontario
Reviewed 2 days ago NEW

I am not one to write reviews, but this place was amazing. This is the best resort we have stayed at so far. Very clean, relaxing and great staff. We had a swim out room which was the best money we have ever spent. Drinks are served to you right at your room and they come around many times during...

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3Thank U2149VPdaniellem
Reviewed 3 days ago NEWvia mobile

I'm still here until Sunday but figured I would get a head start on my review. Booked a Lucky Deals Five through Sunwing Vacations. I requested one of the adult only resorts but knew it wasn't guaranteed. I was placed at Platnium Yucatan Princess All Suites and Spa Resort which is adult only. Paid just shy of $5,500 for 8...

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9Thank MKloster
Reviewed 3 days ago NEWvia mobile

ROOMS. This resort is about an hour from the airport and upon arrival the front desk was very friendly and accommodating. We booked a swim out suite but we were originally placed in the 2000 building on the party side pool where the swim outs are attached to the main pool we immediately said we would like a quieter area...

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2Thank Caper1990
Winnipeg, Canada
Reviewed 3 days ago NEW

This year we chose the Platinum Yucatan Princess for our annual get together with two other couples. Upon arrival, the resort was beautiful. We were immediately taken to our rooms by golf cart. We had chosen swim ups, and were happy to have almost the three couples in rooms next to each other. The rooms, and the swim up pool,...

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1Thank lcarlson31
Reviewed 4 days ago NEWvia mobile

Platinum Yucatan Princess is a fine resort. My wife and I and our friends stayed 2/13-2/19. Overall we enjoyed ourselves. GOOD- -Buffet is very good for a resort in this price range. While it is a solid step beneath Excellence and Valentin, choices were plentiful and the dinner was a different theme nightly. Huge props to Latin night which had...

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1Thank timlabrie
NY
Reviewed 4 days ago NEWvia mobile

The summary of this review is: in general, a great resort with regards to the grounds, good food in general,nice and friendly staff, beach is okay, but there needs to be better quality control and guest need more information about the available amenities. We requested a quiet room when we called several weeks before our trip. We were given a...

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2Thank DoTheyHaveIcedCoffee
Reviewed 4 days ago NEWvia mobile

The best waiters and service I've seen. The employees loves their jobs and they are passionate about it. Superb food and the quality of coffee is among the best. Mattresses are very comfy. We would definitely go back.

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1Thank Bernard B
A TripAdvisor Member
1 review
2 helpful votes
Reviewed 4 days ago NEW

The hotel and the service was excellent. The hotel had 4 restaurants and the food was excellent too. Only negative thing was the noise level in the main pool area. Luckily we had our room in separate wing.

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2Thank A TripAdvisor Member
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
A new Princess concept is born. The Yucatan Platinum Princess All Suites & Spa is an adults only resort, taken to its finest expression, with an unbeatable location in front of the crystal clear Caribbean waters, in the heart of the Riviera Maya. The sophistication surrounds you on a resort with suites tastefully decorated with a vibrant contemporary design. A perfect getaway. A luxurious haven for your special pure vacations ... more   less 

Additional Information about Platinum Yucatan Princess All Suites & Spa Resort

Address: Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $234 - $393 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Platinum Yucatan Princess All Suites & Spa Resort 4.5*
Number of rooms: 470
Reservation Options:
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Also Known As:
Platinum Yucatan Princess All Suites & Spa Resort Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#39 Luxury Hotel in Playa del Carmen
#41 Spa Hotel in Playa del Carmen
#42 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travelers have asked, with answers from Platinum Yucatan Princess All Suites & Spa Resort staff and other travelers.
1,301 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ALWAYS tip, and you will usually see better service, except in the buffet.”
 of 5 bubbles lcarlson31, 3 days ago | Read review
“Choose west and north side for sun for swim outs”
 of 5 bubbles Debbieb5_11, 5 days ago | Read review
“The room had traditional US power outlets, so no need for a converter. The beds are on the firm side but still comfortable even if you prefer soft like me. ”
 of 5 bubbles Y7518HNashleya, 5 days ago | Read review
“All rooms seem to be quiet due to occupancy levels of the resort. Buildings 5 is most convenient to everything.”
 of 5 bubbles jerryp141, 5 days ago | Read review
“3000 block has all day sun by the main pool”
 of 5 bubbles Opticalgirl, 6 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question