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Platinum Yucatan Princess All Suites & Spa Resort

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Platinum Yucatan Princess All Suites & Spa Resort
Platinum Yucatan Princess All Suites & Spa Resort
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3,772 Reviews from our TripAdvisor Community

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Showing 2,972: English reviews
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We arrived at the Platinum Yucatan and were immediately infacutated with the service, food and beautiful grounds. Food During our stay we mostly ate at the Yucatan buffet, which is open for Breakfast, Lunch and Dinner. There is a wide selection of choices, from staples such as the salad bar and the fruit bar which were open at all meal... More 

Helpful?
9 Thank Phillipa31
Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The hotel staff and the waiters/waitresses were very good and polite (especially: Alfredo and Katy at the beach bar). Animation: The animation was excellent, every night another theme (Casino, caribbean show, beach party, etc.) Also the animators were perfect (especially: Raul, Paty, Marco, Karenka, Rodrigo and all other those names i forgot) Food: Buffet restaurant and Bruschette were very good.... More 

Helpful?
1 Thank s14dfsdfsdf
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

My wife and I stayed here last week and It was amazing. I fell in love with the Mango Tango cocktail and sadly they ran out of mangos, but they had a plethora of drink choices to keep me properly lubricated. I would recommend building 5 swimout if you are looking for a quieter stay but anything away from loud... More 

Helpful?
5 Thank John R
Durham, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

I recently stayed at this fabulous hotel and I can honestly say it was my favourite hotel stay to date. The rooms are clean and as an extra treat the beds get turned down at night. I would definitely recommend splurging and upgrading to a swim out room. For the first half of my holiday I basically had my own... More 

Helpful?
Thank mizz_performer
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Superb Hotel - Superb Service - More than 5 Stars needed here... Thanks a lot to the Hotel Crew (especially Gerameel from the Restaurant, Josue from BDTravel and Shakira + Marco) who made this trip to one of the best vacations ever... it is a pity that we are leaving now... - 120% Recommendation. PS: It is raining season -... More 

Helpful?
1 Thank Cemal O
New York City, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I booked this resort solely on its reviews. Upon arrival we were greeted by friendly bellmen who escorted us to the main lobby. We arrived to the hotel 4 hours early and were thrilled when told our room was ready for an early check in. I must mentioned I was in contact with concierge a few weeks before my arrival... More 

Helpful?
Thank Marchely H
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Currently enjoying my last night here. A swim out room is a must. For a quiet time pick a building away from the party pool. We stayed in 2005 and it was very peaceful. The service is amazing throughout the resort. Maria who delivers drinks to the swim outs is wonderful and so friendly. Food is amazing. We ate at... More 

Helpful?
4 Thank bpgirl1977
Baltimore, Maryland
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and I visited the Platinum Yucatan Princess Sept. 15-20 for our anniversary. We arrived around 1:30pm and checked in with Adolfo at the Deluxe lobby front desk. I had sent a facebook message to the resort two weeks before our arrival to let them know it was our anniversary and to make a few requests. I asked for... More 

Helpful?
4 Thank kc_lex
Montreal
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was our first visit at this hotel (in July 2016) and overall I was very happy with our experience. The hotel is very clean and well taken care of and the staff worked hard to take care of their guests needs. The restaurants were all good, you can't go wrong with the rib-eye steak or the salmon and the... More 

Helpful?
1 Thank kathconk
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Where to start!! Absolutely wonderful!! We were greeted with an ice cold glass of champagne and the reception staff where friendly and efficient. The bell boy took our bags to our room, we stayed in room 5002 which was very spacious and comfortable which was a swim up suite. Well stocked mini bar (all inclusive) complimentary bottles of vodka rum... More 

Helpful?
1 Thank kfswPlyDevon
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
A new Princess concept is born. The Yucatan Platinum Princess All Suites & Spa is an adults only resort, taken to its finest expression, with an unbeatable location in front of the crystal clear Caribbean waters, in the heart of the Riviera Maya. The sophistication surrounds you on a resort with suites tastefully decorated with a vibrant contemporary design. A perfect getaway. A luxurious haven for your special pure vacations ... more   less 

Additional Information about Platinum Yucatan Princess All Suites & Spa Resort

Address: Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $220 - $524 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Platinum Yucatan Princess All Suites & Spa Resort 4.5*
Number of rooms: 470
Reservation Options:
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Also Known As:
Platinum Yucatan Princess All Suites & Spa Resort Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#37 Luxury Hotel in Playa del Carmen
#39 Spa Hotel in Playa del Carmen
#41 On the Beach Hotel in Playa del Carmen
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