Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
3.5
#122 of 286 hotels in Playa del Carmen
Location
3.9
Rooms
4.1
Value
4.1
Cleanliness
4.2
Service
4.0
Sleep Quality
4.3
Take a deep breath and relax as you settle into our newly renovated Wyndham Garden Playa del Carmen hotel nestled in the heart of the Riviera Maya. We are minutes away from the famous Fifth Avenue, and within close proximity to theme parks, archeological sites, and beaches. Rest in the lush comforts of our spacious guest rooms with abundant amenities including luxurious bath essentials; free high-speed WiFi, and flat-screen HDTV. Celebrate your special events including romantic beach theme weddings and elegant receptions in our 3 vibrant event rooms, or outside in our glorious gardens.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Residential Neighborhood
Family
Languages Spoken
English, Spanish
Location
Av Aviacion Lote 5 Manzana 29 Colonia Playacar Solidaridad, Playa del Carmen 77710 Mexico
Name/address in local language
Wyndham Garden Playa del Carmen
816 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Rate 4 my stay at this location, XK offered me what I expected for the amount I pay, based on this continuous
Location: the hotel is well located, 8 minutes to the pier to take the ferry to Cozumel, 10 min. to the renowned 5 av. On the same av. of the hotel, are the parks of the Xcaret group
Cleanliness: not really very good, I guess they come in, lay beds, wash the bathroom and pass a mop, I think they just do a better job, between guest and guest
The beds for me were comfortable and there was no noise in the first floor room.
Food : breakfast includes: Scrambled eggs and starry or hard boiled eggs, oats or rice milk, chilaquiles, a chicken or beef stew, pineapple fruit, melon and papaya, granola, yogurt, very rich sweetbread, coffee, tea, unnatural orange juice, Jamaican water. At night they implemented a taco menu, with cost, consists of three types of stews and fresh water, they also have cookies, potatoes and sandwiches for sale, if you prefer something else for lunch or dinner you have to look for it in the malls near the hotel
All the staff are attentive, just a little Osca one of the receptionists
It has a washer and dryer, the cost is $140
Read more
Automatically translated
Date of stay: July 2024Trip type: Traveled with family
Room Tip:Es más conveniente este hotel si ustedes traen vehículo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We are always passing through the hotel for ~2 days a year and use it mainly for overnight stays and breakfast, then experience the booth and Playa Night Live or go to the walking distance Italian restaurant. The hotel is clean, well air conditioned, has its own parking, 2 large double beds and spacious rooms. An overnight stay with up to 4 people is absolutely no problem. The early start and the long period for breakfast is great for us as we have four very different get-up times. The breakfast selection with fruit, yogurt, cereal.... sweet parts and traditional mex. Breakfast with egg, beans .. Chilaquiles + coffee and juices etc. also fits for the two days. Conclusion: For us so far the price/performance ratio is right and we therefore always like to come back.
Read more
Review collected in partnership with this hotel
Automatically translated
Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you come for business, it is just fine. Breakfast, that is included, is teeeerrrrible. Sleep quality is so good, bed is very comfortable and the hotel is almost not noisy. Check in was slow. You will need a car or taxi, there are not interesting places to go walking.
Read more
Date of stay: September 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Well I can start by saying the photos of this hotel must of been taken when it was NEW. It is getting worn down and is in need of repairs. Our bedroom air conditioner vents looked like it was either really dirty or mouldy, either way it was gross. The bathroom shower curtains are 12” too short so when you take a shower all the water gets all over the floor. It’s a mess. They do not give you face wash cloth,I tried asking, I received a bath towel. The pool was full of leaves( I ended up cleaning it with the pool skimmer because I didn’t see a grounds/ maintenance person the entire day. The pool tiles are falling off as well. Breakfast was poor, Odd selection of food for breakfast, bean slop, no bacon, incredibly over ripe fruit. Both morning they had no milk. I understand it’s only $100USD a night, however I’ve stayed in much nicer places in Mexico for less than this. On a lighter note- staff was friendly
Read more
Date of stay: December 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from gabrielamen, Director de Recepción at Wyndham Garden Playa del Carmen
Responded Jan 10, 2020
Thank you very much for your recent visit to Wyndham Garden Playa del Carmen, we greatly appreciate your comment. We will continue to strive to improve areas of opportunity. We look forward to receiving you again in this your home Count on us.🍍
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I want to start by say the food at this resort is fantastic, but everything absolutely terrible. What the website says about ocean front walk out rooms are truly lies.. there is no beach at this resort, the best access to the ocean is across the street at the Hilton. The Wyndham sits on public access beach so there are a lot of random people walking in front of you and or sitting in front of you that are not apart of this resort. The ocean out front of the hotel is all rocks and you can not go in. If you want any access to water best bet if the pool however good luck getting any place to sit as each seat sits on top of each other and so you have barely any space to yourself and there seat are also taken by 7:30 in the morning so you’re stuck either at the non existent beach or sitting on your towel. Additionally outside and the rooms smell like rotting eggs because of the excess reef algae that is not being cleaned up daily Would never Recommend anyone staying at this hotel, worst hotel experience I have ever had and I come here 2-3 times a year and this is most definitely one to stay away from!!!! Go to Tulum 👎👎👎👎
Read more
Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Disastrous stay! We started saying that they use the handicapped parking lot to park the vans and since I have the right, I had to park far away and I had to make a lot of efforts due to my reduced mobility. Entering the room on the ground floor it is impossible to rest due to the shouts of the maids and the poor manners of the guests standing in the hallway (they should not put rooms in this place) in addition the maintenance is non-existent I add a photo of the bathroom where to enter the room shower you cut your feet because of the cut and misused tiles. No water comes out in the shower full of scale, there is no dryer or iron and the glass closet doors are only propped and you can't open them! There is a lack of tissues and the shower curtain is old and dirty. I do not recommend it because of the price it asks for. They should get their act together and fix this hotel a lot, especially if they want to charge what they ask for and bring quality tourism.
Read more
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location is great is close to all the xcaret parks and a 5 min walk to the cozumel ferry. Breakfast was decent, staff not bad but not acomodating at all. The room SMELLED BAD and the 2 chairs in the room were very DIRTY. Bedding was ok.
Read more
Date of stay: December 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Excellent location near shopping, beach and highway to Tulum and Cancun. For the price we paid for two queens for 4 nights we were able to do PDC on a fantastical low budget. The breakfast was typical Mexican fare but filling and good. The pool was spotlessly clean and a great way to wash off the sea salt. This property fits all the good criteria expected of Wyndham.
Read more
Date of stay: January 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Gabriela Mendez Rueda, Otro at Wyndham Garden Playa del Carmen
Responded Jan 20, 2021
Thank you very much for your recent visit to Wyndham Garden Playa del Carmen, we greatly appreciate your preference and the knowledge that I enjoy our facilities and service from our staff. We hope to receive you again in this your house Count on us.🍍.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The attention is excellent. I really liked going to the pool, it feels warm. After 3pm they put two types of infused water at reception. In the restaurant they only serve buffet-style destinations. And it's OK. Because you can leave with a good breakfast to go on your excursions. I came for business and as a family. The conference rooms are very good. The beds are comfortable. Despite the heat of the environment. The hotel always has good, fresh weather.
Read more
Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
Room Tip:El clima es muy fresco en lobby y en sala de conferencias. Si vienen a una. Traerse algo de manga...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A great hotel with excellent service and attention. Spacious and very comfortable rooms. I usually choose this hotel for its location and distance to where I go for work. The rooms are spacious and the desk they offer has connections for charging the laptop and printer, as well as spaces to recharge your cell phone or other equipment. Normally the breakfast buffet is varied and includes simple options, but with very good flavor.
Read more
Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Buen día, no somos todo incluido, dentro de nuestros servicios le damos el desayuno en cortesía, las comidas y cenas son a la carta (no incluidos).
Quedamos a sus órdenes
Hola! estamos a 15 min del centro puede ir caminando es una zona segura ya que esta dentro del condominio de Playacar.
Cuenta con transportación en diferentes horarios a lugares específicos del centro adicional si va algún otro lugar cuenta con servicio de taxi externo el cual corre por su cuenta.
Fort Saskatchewan, Canada85 contributions82 helpful votes
Hi, I just saw your question. I am confused by your wording. I don't have a studio suite. I don't own the hotel. I take it you need a fridge and stove? I don't believe they have those in the hotel.
Watford, United Kingdom74 contributions12 helpful votes
"There is parking on site and a tour desk. A few restaurants within a ten minute walk. A large grocery store and McDonald's is a 5 minute drive from the hotel. "
There are more places to choose from in the Playa del Carmen area.
PRICE RANGE
$66 - $94 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express playacar riviera maya hotel playa del carmen, express playa del carmen, express playacar riviera maya, holiday inn playa del carmen, playa del carmen holiday inn
FORMERLY KNOWN AS
Holiday Inn Express Playa Del Carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
196
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
