We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Wyndham Garden Playa Del Carmen

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Wyndham Garden Playa Del Carmen
Wyndham Garden Playa Del Carmen
Panoramas (16)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

459 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 196: English reviews
Start your review of Wyndham Garden Playa Del Carmen
 Click to rate
Wilmington, North Carolina, United States
Reviewed 4 weeks ago via mobile

To start the location is too far from Center and 5th Ave. Breakfast is not included. Front desk staff was not very helpful with directions to several places we needed to find. Ask a cab driver. Rooms had no frig or microwave and ice bucket no liner or lid. Room had a mildew odor from air conditioner. Had to launder...

 Report
Helpful?
1Thank Kathy C
Cecilia P, Gerente de Recepción at Wyndham Garden Playa Del Carmen, responded to this review

Dear guest, We appreciate the time you took to give us your valuable comments about your stay. I offer you an apology as your stay did not live up to your expectations. Your comments are very valuable and help us in our processes of continuous improvement. Even if your stay was not for your complete satisfaction, we hope you will...

Mexico City, Mexico
Reviewed 4 weeks ago

Clean, comfortable, and friendly service. Ample parking, right off the highway. Breakfast not very good, and no other restaurant options at the hotel. WIFI was sporadic. Good rate. Friendly service. Comfortable room.

 Report
Helpful?
Thank pf19662017
Cecilia P, Front Desk Manager at Wyndham Garden Playa Del Carmen, responded to this review

Dear Guest, Thank you for taking the time to give us your valuable comments. We are pleased to know that we were able to meet your expectations about the hotel and the services provided for our staff. Our goal is your satisfaction and provide memorable experiences as well. Thank you to choose Wyndham Garden Playa del Carmen, we hope to...

Reviewed March 9, 2017

With a quick 15-17 minutes walk from downtown playa del carmen. The hotel staff was nice, the hotel looks just like in the pictures, no gimmicks. The rooms are lovely and the bed is very comfortable. The pool area is relaxing to sit and read or whatever. The rate was also very very good at $53CAD a night. The downside...

 Report
Helpful?
Thank Tolu A
Cecilia P, Front Desk Manager at Wyndham Garden Playa Del Carmen, responded to this review

Dear Guest, Thank you for taking the time to give us your valuable comments. Our goal is your satisfaction, and provide memorable experiences as well. Thank you to choose Wyndham Garden Playa del Carmen, we hope to see you soon. Best Regards, Miguel García General Manager

Fort Saskatchewan, Canada
Reviewed March 3, 2017

Last year when we stayed in this hotel, it was a Holiday Inn Express. Now it is a Wyndham. When we booked this year the pricing was substantially higher, but we thought OK, it's where we want to be in Playa for our first days. But it was a shock to learn that if we wanted to stay over a...

 Report
Helpful?
2Thank Ron T
Eagan, Minnesota, United States
Reviewed February 14, 2017

This is a very reasonably priced hotel that has spacious, comfortable and clean rooms. The hotel has a restaurant that offers a great breakfast bar with made to order omelettes and an array of other tasty breakfast items. The pool area offers numerous umbrella tables, chairs and chaise lounges with bar service. The WiFi works out there so we could...

 Report
Helpful?
Thank Jill O
Cecilia P, Gerente de Recepción at Wyndham Garden Playa Del Carmen, responded to this review

Dear Guest, Thank you very much for your kind comments about our hotel, Wyndham Garden Playa del Carmen, we are very pleased to have met your expectations regarding facilities and services. Your satisfaction is our main objective, we hope to continue to favor you with your preference in your future visits to Playa del Carmen. Best regards Miguel García General...

Reviewed February 8, 2017

This place is perfect if you're on a budget but still want it all- impeccable service, front desk that speaks English, shuttle to 10th street, CLEAN rooms, breakfast/dinner options, 10 minute walk to the beach. Seriously, I was so grateful for this find. All the workers were SO KIND! A special thanks to Arturo, Rocio and Jorge for all of...

 Report
Helpful?
Thank Cielo R
Bogota, Colombia
Reviewed January 31, 2017

This hotel is located right next to Playacar and just 15 minute walk from 5th Avenue. Whenever you visit Playa del Carmen you should rent a car to get by and the Hotel has a big parking lot, even in high season. There are two supermarkets nearby: Sam´s Club and Chedraui (excellent prices as a contrast to the stores downtown)....

 Report
Helpful?
Thank Luis F
Cecilia P, Gerente de Recepción at Wyndham Garden Playa Del Carmen, responded to this review

Dear guest: We are glad to hear from you since you have been kind enough to take the time to write your comments. We are excited to know that your last stay at Wyndham Garden Playa del Carmen was of your satisfaction. We are taking care of your necessities to offer you the best Service as you deserve. Your comments...

Vancouver, Washington
Reviewed January 31, 2017

My experience at Wyndham Playa Del Carmen. - No early check in. No exceptions. (Although it states on their website as a hotel amenity, we did not find it to be accurate. (We had an overnight flight so arrived around 9am. I understand the room not being available that early, but we made a point to come back around 1pm,...

 Report
Helpful?
Thank JanaRose01
San Jose, California
Reviewed January 21, 2017

Even that is close to the central La calle Quinta. The service is terrible. The rooms are decent, but we have to ask for keys, towels or toilet paper all the time. The lights on the bathroom did not work or the one by the bed. The ice machine broken all the time. The swimming pool really small and not...

 Report
Helpful?
1Thank maria805l
Reviewed January 20, 2017 via mobile

Well worth the 550SEK (approx 60USD) we payed for a King Size bed. Takes about 10 minutes to walk into the central area of Playa del Carmen but if you get a deal as we did it's well worth the money. Big rooms, clean, good WiFi, nice but small pool area and polite staff! Only downside in my opinion is...

 Report
Helpful?
Thank jontas7
Questions? Get answers from hotel staff and past guests. Ask a question

338 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (123)
Viewed
Room/Suite (16)
Viewed
Pool/Beach Area (24)
Viewed
Dining (10)
Viewed
Hotel & Grounds (37)
Viewed
Business Center/Function Rooms (2)
Viewed
Family/Play Areas (1)
Viewed
View from Room (1)
Viewed
Other (32)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (185)
Viewed
Amenities (50)
Viewed
Pool (17)
Viewed
Dining (18)
Viewed
Standard Double Room (33)
Viewed
Standard King Room (32)
Viewed
The Hotel (35)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (30)
Viewed
Family/Play Areas (1)
Viewed
Pool/Beach Area (3)
Viewed
Hotel & Grounds (4)
Viewed
Dining (2)
Viewed
Room/Suite (15)
Viewed
Bathroom (1)
Viewed
Business Center/Function Rooms (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Playa del Carmen hotels
0.1 mi away
City Express Playa del Carmen
City Express Playa del Carmen
#117 of 213 in Playa del Carmen
455 reviews
1.0 mi away
One Playa Del Carmen
One Playa Del Carmen
#72 of 213 in Playa del Carmen
703 reviews
0.4 mi away
Apart Hotel Casaejido
Apart Hotel Casaejido
#37 of 213 in Playa del Carmen
549 reviews
Show Prices
Show Prices
Show Prices
1.1 mi away
Hotel Las Golondrinas
Hotel Las Golondrinas
#98 of 213 in Playa del Carmen
442 reviews
1.0 mi away
Illusion Boutique Hotel by Xperience Hotels
Illusion Boutique Hotel by Xperi...
#42 of 213 in Playa del Carmen
1,367 reviews
1.1 mi away
La Tortuga Hotel & Spa
La Tortuga Hotel & Spa
#49 of 213 in Playa del Carmen
2,316 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Take a deep breath and relax as you settle into our newly renovated Wyndham Garden Playa del Carmen hotel nestled in the heart of the Riviera Maya. We are minutes away from the famous Fifth Avenue, and within close proximity to theme parks, archeological sites, and beaches. Rest in the lush comforts of our spacious guest rooms with abundant amenities including luxurious bath essentials; free high-speed WiFi, and flat-screen HDTV. Celebrate your special events including romantic beach theme weddings and elegant receptions in our 3 vibrant event rooms, or outside in our glorious gardens. ... more   less 

Additional Information about Wyndham Garden Playa Del Carmen

Address: Mz 29 Fracc Playacar Lt 5, Playa del Carmen 77710, Mexico (Formerly Holiday Inn Express Playa Del Carmen)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $52 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Garden Playa Del Carmen 3*
Number of rooms: 196
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Priceline, Booking.com, Hotels.com, Travelocity, TripOnline SA and HotelQuickly so you can book your Wyndham Garden Playa Del Carmen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen
Express Playa Del Carmen
Express Playacar Riviera Maya
Holiday Inn Playa Del Carmen
Playa Del Carmen Holiday Inn
Wyndham Garden Playa Del Carmen Riviera Maya, Mexico
Hotel Style:
#57 Family Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Wyndham Garden Playa Del Carmen staff and other travelers.
10 questions
Ask a question
Questions? Get answers from Wyndham Garden Playa Del Carmen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go somewhere else”
pattigardner, Jan 14, 2017 | Read review
“Overlooking to pool would be an excellent choice”
JohnyCarole, Nov 21, 2016 | Read review
“choose rooms close to the main lobby, otherwise you will have to walk a lot.”
paulor364, Jul 25, 2016 | Read review
“Away from the pool and lobby for quiet but Away from the pool and lobby for quiet.”
Smokedogaz, Jun 19, 2016 | Read review
“some are Kind of blocked and other nice. West side has nice sun down light”
seabobbases, Feb 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question