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1/28/2018 1/29/2018
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    Hotel Magic Express

    SMz 13 Mza 58 Calle 54 Norte Lt 1 | Between Diagonal Norte 55, Colonia El Pedregal, Playa del Carmen 77710, Mexico
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    1/28/2018 1/29/2018
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     2 people are viewing this hotel
    Traveler (41)
    Room & Suite (11)
    Dining (7)
    • Excellent19%
    • Very good38%
    • Average25%
    • Poor6%
    • Terrible12%
    Sep 29, 2017
    Jun 4, 2017
    “Need some renovations on the room”
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness center
    Multilingual Staff
    Wheelchair access
    Conference Facilities
    2.5 Star Hotel
    All hotel details
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    Jan 28Jan 29
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (248)
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    1 - 5 of 29 reviews

    Reviewed September 29, 2017 via mobile

    If you want to be in town with locals away from touristic places then this is a great place to get a Decent room, great service, and courteous staff, it's a bed and breakfast so nothing fancy, breakfast is not that good, I suggest you...More

    Thank Luis Joaquin G
    Response from guestservicemgcxprss, Guest Service at Hotel Magic ExpressResponded October 2, 2017

    Dear Luis Joaquin G, We appreciate you having lodged with us in your last visit to Playa del Carmen. Your review is really important to us and other guests. The Continental breakfast we offer is selected according to the rate. We have looked out other...More

    Reviewed June 4, 2017

    The location and the service is good, only recommend you a renovation to the rooms, so check the installations by example in my roon the buttons of the toilet are not fuction only one button was fine.More

    Review collected in partnership with this hotel
    Thank manuelduran1975
    Response from guestservicemgcxprss, Guest Service at Hotel Magic ExpressResponded June 5, 2017

    Dear manuelduran1975, We appreciate your visit and review. All the observations from our customers are heard and considered to improve our service. We have detected the problem with the WC and have started an improvement programm in this matter. Unfortunately this is a WC model,...More

    Reviewed May 29, 2017

    Good service, comfortable rooms. Close to a shopping mall and the cultural center of Playa del Carmen, but a bit away from the beach, so it is a good choice as a hotel for business visits or short stays. Overall, simple but satisfactory.

    Review collected in partnership with this hotel
    Thank AFoolishMortal
    Response from guestservicemgcxprss, Atención al cliente at Hotel Magic ExpressResponded May 31, 2017

    Dear AFoolishMortal, We appreciate your visit and review. We are glad to know we had fulfill your expectations We hope to welcome you again in a next travel de Playa del Carmen and the Riviera Maya. King regards, Guest Service

    Reviewed November 12, 2016 via mobile

    OMG not Magic at all, the air conditioner don't work I call the concierge name Monica and she send me a guy and he told me the air is working I told him look at me I'm sweating ... well nothing I can do, I...More

    1  Thank Monica K
    Response from guestservicemgcxprss, Guest Service at Hotel Magic ExpressResponded November 14, 2016

    Dear Guest, We appreciate your visit and review in TripAdvisor. We have followed this situation since you first claimed it in our front desk. In general, there was a high occupation during the weekend you visit us. We have looked in other rooms and asked...More

    Reviewed June 12, 2016

    this hotel is alittle bit far from 5th Ave however it was afforable and it was nice, stuff very helpful. it was spring break when I went there and the prices were afforable. I would definaly go back to this hotel.More

    Thank Jonathan V
    Response from mgmtmgcxprss, Gerente at Hotel Magic ExpressResponded June 14, 2016

    Dear Jonathan V, We appreciate you have chosen us as your lodging option while visiting Playa del Carmen. We are as well thankful for your recommendation. We will be glad to welcome you again in the Magic Express Hotel in your next visit to Playa...More

    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Hotel Amenities
    • Breakfast included
    • Meeting Rooms
    • Room Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Price range
    • $54 - $72 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Best Value Hotel in Playa del Carmen
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 97
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, HostelWorld, Hotels.com, Orbitz, Travelocity, Hotwire, Cancelon, HotelQuickly, TripOnline SA and getaroom.com so you can book your Hotel Magic Express reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Magic Express Hotel Playa Del Carmen ,
    • Magic Express Playa Del Carmen ,
    • Hotel Magic Express Riviera Maya/Playa Del Carmen, Mexico
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    Traveler (41)
    Room & Suite (11)
    Dining (7)
    Pool & Beach (7)
    Hotel & Grounds (36)
    Bathroom (5)
    Family and Play Areas (1)
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    Room Tips
    "Ask for rooms on the top floors, rooms on the ground floor are extremely noisy"
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