Porto Playa Condo Hotel & Beachclub
Avenida Norte Esquina 16 Norte Bis 1, Playa del Carmen 77710 Mexico
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About
#27 of 337 hotels in Playa del Carmen
Location
4.8
Cleanliness
4.8
Service
4.8
Value
4.6
Travelers' Choice
The focal point is a Sanctuary reminiscent of a tropical rain forest. There is even a "State of the Art" Gym and Fitness Center right on premises. Porto Playa features 1, 2 and 3 bedroom penthouses and condominiums. All the Penthouses have their own private rooftop terrace with BBQ outdoor kitchen, heated Jacuzzi some with spectacular partial ocean views. Centrally located in the heart of Playa, Porto Playa is only one short block from the beautiful Caribbean Playa del Carmen beaches and famous 5th Ave. Perfect for beach weddings, honeymoons in Playa del Carmen , families and business groups and meetings.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bicycle rental
Diving
Airport transportation
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Horseback riding
Snorkeling
Fishing
Car hire
Spa
Massage
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Private beach
Fireplace
Housekeeping
Kitchenette
Flatscreen TV
Bath / shower
Private balcony
Room service
Safe
Sofa
Microwave
Minibar
Refrigerator
Kitchenware
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
326Restaurantswithin 0.3 miles
62Attractionswithin 0.3 miles
Contact
Avenida Norte Esquina 16 Norte Bis 1, Playa del Carmen 77710 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $9/day
869Reviews36Q+A100Room tips
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Booked a 10 day stay in a one bedroom condo. We are Sabbath observant and wanted a unit where we could prepare our meals. We were booked in #209. On Friday at 4pm we were going to put the chicken in the oven and the oven didn't work. We phoned the front desk and were upset because the Sabbath was going to start in two and a half hours and we needed to get our meal cooked. They told us that the owner of that condo didn't want anyone using the oven and so disconnected it. They were kind enough to offer us another unit, #205 and we could move the next day. We told them we couldn't do the move on the Sabbath, and that we would move in on the Sunday morning. The new unit was a 2 bedroom and was really lovely with upgraded appliances and a Sabbath compliant stove/oven! That was a bonus! Everything else after that was nothing short of exceptional. The pool had two levels, the lower level having a hot tub and water bed in the pool as well as multiple water falls. The upper pool area was frequently not crowded and fairly easy to get a sunbed. It was a long infinity pool and easy to do laps in. The tree lined walkways were really lovely and the maintenance could be seen everywhere, beautifying the areas. The front desk was also helpful. My only complaint was the gym which had very spotty wifi. I usually do my workouts from videos on my iPad, and they just wouldn't play, so I had to take a screenshot of my exercises and do them by recall. The internet in the hotel was very hi quality. Sadly the beach in Playa del Carmen was covered in Sargassum, the smelly seafeed which came a couple of weeks early this year. Sadly, it is a problem in many areas in the Caribbean. We took a boat trip to Isla Muljeres that we booked from an agent in WalMart. It was very well priced and lots of fun. This hotel is within walking distance of everything. Once you download the Google map, you can easily walk everywhere. We would definitely rent another condo here, but this time we will specify that it has to have a working oven. Apparently, units are given out the day you arrive. So arriving late, I guess we ended up in #209. It would have been a great unit if you don't want to use an oven! The hot and cold water cooler was an amazing addition to the condo! All in all, an excellent stay and we highly recommend it!…
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Date of stay: March 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: If you need the oven to work, tell them not to put you in #209.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
This is a great Playa Del Carmen condo. We (two families - each with one child) stayed in one of the 3 story penthouse condos. The condo was very, very spacious. The first and second floor both had balcony's plus the private rooftop terrace on the third floor (all that is on the third floor is the terrace). Our condo had a flight of steps to get to the first floor so this would not be a good option for someone who can't do a lot of steps or walking. Beds (one king, one queen and two twins) were very comfortable and the linens were decent quality. The bathrooms are nice with great water pressure and plenty of towels. The couch was old, outdated and uncomfortable but we were on the go so much that didn't matter. The kitchen is stocked with everything you need to cook plus full size fridge and microwave. They have a coffee pot but the actual coffee is a mini bar purchase but very good. A purified water dispensary is in the kitchen so you basically have bottled water "on tap" which was a nice perk. The grounds are very clean and nice (pools included) and all the staff members get an A+. There is a security guard on duty at all times and while I don't think I would have felt unsafe without one, it was a bonus. The location is grand! Right next to some amazing restaurants and bakery but the property itself is very very quiet (and we were there during spring break). While it doesn't have any beach access nearby as far as I could tell, the beach clubs in Playa and Cozumel were great. We would absolutely stay here again!…
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Review collected in partnership with this hotel
Date of stay: March 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PlayaAssoc, Guest Relations Manager at Porto Playa Condo Hotel & Beachclub
Responded May 19, 2022
Hello, Annie! Thank you for your positive review, we are extremely happy to know you had an incredible experience during your stay with us! Having the opportunity to host you and your family members was a pleasure, as is hearing that our teammates efforts to provide first-rate services and amenities helped make your holidays unforgettable! You can rest assured your positive commentary will be passed down to them, and we will review your observations in order to make your next visit even more fantastic. We look forward to your return in the near future, and are incredibly grateful that you chose us to be a part of your memories of Playa del Carmen. Sincerely, Fernando Morales Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for 1 week in September 2022. My husband & i had booked the 2bedroom apartment with private jacuzzi. Upon arrival it was after 8pm & dark so we didnt get a good look at the property. The concierge helped us with our bags & gave us a tour around our apartment & also took us to the roof where our private jacuzzi, bbq & outdoor area was. Next morning we woke up to a gorgeous view of the pool. The apartment complex is spotless & so peaceful! We were never kept awake by any loud noises & our room was serviced whenever we needed it. Most days we had the pool to ourselves which was bliss! There are a lot of stairs if you choose one of the penthouses so keep that in mind if you have any mobility issues. There are no lifts however they do have ground floor apartments. I would 100% stay here again if we ever go back to Playa as you had all the perks of being in a hotel with the flexibility of having your own apartment. Plenty of food options nearby too (Make sure you grab breakfast at Carlota Bakery which is just across from the condo...the staff are just the best & the cakes are fantastic!) Playa Del Carmen itself has started to loose its charm. The first time we visited over 10yrs ago it was much more relaxing. Now 5th Avenue is just full of shops all selling the same tat! The worst was when we walked down towards the ferry terminal...the people outside the shops there were rude & aggressive. Nothing like the Mexico we know & love. From that first day we never went on 5th again & stayed between 10th & 40th instead (where i will add you get much better food than on 5th!) If we ever return to Playa then we would definitely look at returning to these condos.…
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Date of stay: September 2022
Rooms
Location
Service
Room Tip: penthouses have private roof terraces
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from PlayaAssoc, Guest Relations Manager at Porto Playa Condo Hotel & Beachclub
Responded Dec 10, 2022
Hi Laurenza! Thank you for your positive review, your praise for our first-class service and amenities,as well as our convenient and advantageous location, makes us incredibly happy. We are sorry that you had a bad experience upon you arrival to town, but glad that your stay with us helped make your Playa del Camen journey amazing and incredible. It's true that Playa has changed quite a lot over the years, but we believe there's still a lot to enjoy and share with our visitors every day, and we are more than happy to help you experience all of that and more. You can be sure that we will be sharing your high praise with the rest of our teammates, and we hope that you'll visit us again soon so you can enjoy the best Playa del Carmen has to offer. Sincerely, Fernando Morales Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wow! What a beautiful facility. Large, spacious rooms. Great amenities, and exceptional location. But most important was the service. Daniel and Felipe went above and beyond to make sure our stay was perfect, to help with room maintenance fixes and to help us plan parts of our trip. Would love to come back here.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PlayaAssoc, Guest Relations Manager at Porto Playa Condo Hotel & Beachclub
Responded Nov 8, 2022
Greetings! Thank you for your positive review, we are incredibly happy to know that you had an amazing time while staying with us! Our first-rate service and accommodations are our greatest pride, and you can be sure we'll pass along your praise to the rest of our teammates for their hard work. Thank you for choosing us to be part of your journey in Playa del Carmen and we hope that you'll visit us once more in the near future. Sincerely, Fernando Morales Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We're shocked by the response of the management office. We spent three nights in this hotel, the only day we had cleaning service we left our phones and wallets and stayed in the pool while the cleaning was being done. To our surprise, we received a message saying that one of our cards had been used to by something online from "mercado libre" a mexican website. Unfortunately to the person who stole our credit card information, we absolutely never use this card so we know the information was stolen while we left it in the room. The management office did not help resolve it and didn't even investigate the incident. They told us we should use the safe in the room for our valuables. Why would someone think we'd get stolen while sitting in the pool of this "supposedly" good hotel? We reported the charge to our bank and had to cancel ALL our other cards, and we will make sure nobody we know will stay here and go through the same experience. TODAVIA ESTOY EN SHOCK QUE ESTO PASARA EN UN HOTEL DONDE EL SERVICIO SE SUPONE QUE ES BUENO. A PARTE DE ESTE INCIDENTE, NOS TUVIERON QUE CAMBIAR DE HABITACION DURANTE NUESTRA ESTANCIA DEBIDO A LA CONSTRUCCION QUE SE ESTA LLEVANDO A CABO EN EL HOTEL, NO SERIA TAN RELEVANTE SI NO FUERA PORQUE DURANTE NUESTRA ESTANCIA EMPLEADOS DEL HOTEL NOS ROBARON.…
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Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from PlayaAssoc, Guest Relations Manager at Porto Playa Condo Hotel & Beachclub
Responded Nov 8, 2022
Greetings, Helena. We are sorry to hear you experienced the theft of your credit card information during your trip to Playa del Carmen. We understand this can be frustrating, especially while travelling, which is why we conducted a thorough review of your report in order to compile a set of safety recommendations for our guests. We hope you've been able to clear this matter with your credit card issuer, and invite you to share with us any documentation that you believe might help us improve our safety measures in the future. We remain commited to the safety and enjoyment of our guests, and once again thank you for your useful feedback. Sincerely, Fernando Morales Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice condo rescued Playa trip plagued by Sargassum seaweed 834810919 Playa del Carmen and the rest of the coast is being plagued by Sargassum seaweed right now. Beaches are kinda yucky. Fortunately, we stayed here, which is a really nice condo. On the top floor, you even have your own balcony, and then a separate roofdeck. Big and spacious, it was a nice place to rest and chill. It has its own neat two-level swimming area inside too.
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Date of stay: April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PlayaAssoc, Guest Relations Manager at Porto Playa Condo Hotel & Beachclub
Responded Apr 19, 2022
Hello Tony, Thank you for your positive review, we are incredibly happy to hear you had an incredible experience while staying with us! The problem of sargassum is sadly one that we are all too familiar with, but we are happy to provide top-rate service to our guests to more than match the inconvenience. Knowing our teammates and offerings helped save your vacation makes us very happy, and we hope to see you once again in the near future and thank you for choosing us to be a part of your memories of Playa. Sincerely, Fernando Morales Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very close to the beach & 5th Ave, Porto Playa condo grounds are a tropical forest! Loved staying here, beautiful accommodations it was everything we were looking for. Nice elevated pool area too. Everyone working here were helpful and gave great customer service. Would definitely recommend this place!!
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Review collected in partnership with this hotel
Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PlayaAssoc, Guest Relations Manager at Porto Playa Condo Hotel & Beachclub
Responded Apr 8, 2022
Hello Jak! Thank you for your positive review, we are glad to know that your stay with us was such a positive experience! We are glad our convenient location and amazing accommodations made your time in Playa an incredible and unforgettable memory. It is our sincere hope that you visit us again in the near future to experience our world-class accommodations and services while enjoying your time in Playa del Carmen! Sicnerely, Fernando Morales Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Unit 201 is large, spacious, luxurious & ideally located. Most importantly,we found the staff very helpful, friendly & responsive. We had an absolutely wonderful experience and would highly recommend the Porto Playa complex & especially the 3-bedroom, penthouse. Unit 201 includes two full size living rooms, a fully equipped kitchen & great privacy with the rooftop sauna and tiki hut. The location is close to everything, but far enough away to avoid the evening entertainment noise. The dishwasher had not yet been replaced, but the daily housekeeping always washed/dried the dishes. The full time security staff managed the entry & we always felt very safe & secure. We have nothing to complain about!! We loved it.
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Date of stay: January 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PlayaAssoc, Guest Relations Manager at Porto Playa Condo Hotel & Beachclub
Responded Apr 6, 2022
Hello Mr. Kory, Thank you for your positive review! We are happy to know that your stay with us was such a positive experience despite the initial apprehension. We are specially happy to hear that the effort of our teammates to provide top-rate service helped make your stay an unforgettable experience and helped you feel safe and cared for. We will be happy to let them know about your positive feedback! We hope to be able to host you once again in the coming future, and look forward to be a part of your memories of Playa del Carmen. Sincerely, Fernando Morales Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Porto Playa Condo hotel is conveniently located. It was very easy to get to shopping, restaurants, the beach by walking. We had a wonderful hot tub on the roof terrace with an ocean view and spent time in it every day. We definitely recommend this hotel
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Date of stay: December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PlayaAssoc, Guest Relations Manager at Porto Playa Condo Hotel & Beachclub
Responded Feb 16, 2022
Hello, Denise! Thank you for your positive review, we are happy to know you had an amazing stay with us! Your recommendation and positive feedback is valuable to us and the rest of our teammates, who work everyday to provide top-class services and experiences to our guests. We look forward to your next visit, and would like to offer you a small courtesy when we see you again in the near future. Sincerely, Fernando Morales Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When we arrived, I was surprised at how small and quaint this little gem is, but that is what also made it so special. We travelled with three teenagers, who were so happy to be able to walk to the beach, walk to shops, a quality gym that was included, and the big bonus that was used daily, the top level hot tub and sitting area. We travelled right before Christmas and as mentioned in another review, the dishwasher did have a problem, and we were not given dish soap, but it really didn't hurt our stay. All of the beds were amazingly comfortable and the helpfulness of the staff, really made our stay. The barbecue didn't start and immediately somebody came to fix it and when we needed towels, toilet paper and paper towel, we just asked and they brought it right away. Agreed there could be some more chairs around the pool, but maybe this is a Covid thing. We easily walked to the grocery store, the beach and loved eating at any busy street vendors we found on our long walks. Visited the beach club, but it wasn't for us. People just put towels on the beach chair and leave it for hours. However, we aren't so much beach people and preferred the smaller feel of less people at our pool. If you don't need to be directly on the beach and like to be close to the heart of everything, while enjoying a boutique experience, this really is the place. The amount of space we had to either hide from the teenagers or entertain them, is perfect! Staff even helped us out when the days rolled into each other and we forgot to leave! They were very accommodating when we panicked to pack and vacate. Also to mention, not one bug or problem with cleanliness. We were very happy and the loud music from the neighborhood bar, was not bad and from Condo 201, not noticeable unless at the pool. All in all, we loved it for a family of 5 or if we went with other couples, I would highly recommend staying here.…
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Date of stay: December 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from PlayaAssoc, Guest Relations Manager at Porto Playa Condo Hotel & Beachclub
Responded Jan 15, 2022
Hello, BritishcolumbiaPA, Thank you for your positive commentary, we are incredibly happy to hear your stay with us was such an amazing experience! Our teammates at Porto Playa work hard to provide our guests with unforgettable service and experiences, and they are glad to know they were able to make your stay as pleasant and incredible as possible. We hope to see you again in the near future, and are thankful for letting us be a part of the memories you made in Playa del Carmen. Sincerely, Fernando Morales Guest Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$179 - $261 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
porto playa condo hotel and beachclub
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
21
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Claim Your ListingPORTO PLAYA CONDO HOTEL & BEACHCLUB $190 ($̶2̶4̶8̶) - Updated 2023 Prices & Reviews - Riviera Maya/Playa del Carmen, Mexico
Frequently Asked Questions about Porto Playa Condo Hotel & Beachclub
Which popular attractions are close to Porto Playa Condo Hotel & Beachclub?
Nearby attractions include Quinta Avenida (0.2 miles), Playacrawl (0.2 miles), and Coralina Daylight Club (0.3 miles).
What are some of the property amenities at Porto Playa Condo Hotel & Beachclub?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Porto Playa Condo Hotel & Beachclub?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Porto Playa Condo Hotel & Beachclub?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Porto Playa Condo Hotel & Beachclub?
Yes, free parking is available to guests.
What are some restaurants close to Porto Playa Condo Hotel & Beachclub?
Conveniently located restaurants include Po Thai Restaurant, Harry's Prime Steakhouse & Raw Bar, and Aristeo Mexican Heritage.
Are there opportunities to exercise at Porto Playa Condo Hotel & Beachclub?
Yes, guests have access to a pool and a fitness center during their stay.
Does Porto Playa Condo Hotel & Beachclub have airport transportation?
Yes, Porto Playa Condo Hotel & Beachclub offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Porto Playa Condo Hotel & Beachclub located near the city center?
Yes, it is 0.1 miles away from the center of Playa del Carmen.
Are any cleaning services offered at Porto Playa Condo Hotel & Beachclub?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Porto Playa Condo Hotel & Beachclub?
The staff speaks multiple languages, including English and Spanish.