We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We have taken over 20 trips to Mexico and the Caribbean and have never received service to the level we did here, from check-in to wait staff to the cleaners everything was handle quickly and with a big smile. The room was well appointed with...More
This was my husband and my third trip to Riu Palace Rivera Maya. We love the resort and wouldn’t think of staying anywhere else in Playa del Carmen.
Claudia, our favorite server by the pool, is one of the few people who have been at...More
Perfect location, beach, food & rooms. My second visit was over Easter. Frankly, there are too many kids at that time of the year. The pool is beautiful; as is this hotel. The lobby really looks like it is a Palace. Will definitely return.
A wonderful vacation with friends. Everyone knows the resort needs a bit of a face lift so no need to dwell on that. Regardless, this place is still one of the best. A fantastic staff works this resort 24 hours a day to make sure...More
I recently stay at this resort in early april very nice location close to playa del Carmen on a awesome beach the resort was first rate great rooms good service and the food is fantastic cant wait to go back it was perfect
Response from Allansgirl528 | Reviewed this property |
We usually tip 20 pesos for a drink and room maids 50 pesos a day, for the restaurants it depends on service but usually between 50-100 . Hope this helps but even without tipping you get excellent service. But to my husband... More
We usually tip 20 pesos for a drink and room maids 50 pesos a day, for the restaurants it depends on service but usually between 50-100 . Hope this helps but even without tipping you get excellent service. But to my husband and I we think that a tip is well deserved for them all.