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Hotel Riu Palace Riviera Maya

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Traveler (7105)
Pool & Beach (1592)
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About
  • Excellent62%
  • Very good25%
  • Average8%
  • Poor3%
  • Terrible2%
Certificate of Excellence
* The hotel Riu Palace Riviera Maya is located directly on the white, sandy beach of the Playacar residential estate, along with the Riu Palace Mexico, Playacar, Riu Yucatan and the ClubHotel Riu Tequila hotels. The 400 spacious and elegant junior suites are set in the 3-storey main building, with its delightful architectural style and surrounded by extensive tropical gardens. * Next Village / Location Playa del Carmen 2.0 km approx. * Next City Cancún 60.0 km approx. * Airport Cancún International Airport (CUN) 55.0 km approx. * Main Building 3 floors 400 rooms * Accepted Credit Cards: MasterCard, Visa
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Property amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
Children Activities (Kid / Family Friendly)
Wheelchair access
Free Internet
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Residential Neighborhood
Bay View
HOTEL CLASS
Hotel links
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Special Offer:Best Price Guarantee
Hotel deals
Location
Full view
Getting there
Cozumel Airport12 mi
Cancun Airport32 mi
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Nearby attractions
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Reviews (6,075)
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4,391 results
Traveler rating
2,601
1,157
382
150
101
Traveler type
Time of year
LanguageEnglish
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2,601
1,157
382
150
101
Show reviews that mention
All reviews sports bar don manolo specialty restaurants palm trees courtyard view fusion restaurant musty smell make reservations other resorts lobster gated community riviera maya infinity pool main buffet entertainment staff hotel is beautiful plenty of chairs
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1 - 5 of 4,391 reviews
Reviewed yesterday

third time here in last 4 years. staff remember us, and are very welcoming. Property due for a reno next year, and plan to go back. Like most places, some staff better than others (Carlos in buffet restaurant). Room cleanliness needs a slight upgrade

Review collected in partnership with riu.com
Thank Relax52162371898
Hotel's Favorite
Reviewed 3 weeks ago

Just returned from an 11 night holiday with TUI flying from Birmingham. All apart from the private transfers and special assistance at Birmingham airport (yet again) were perfect. Due to health issues this was a holiday of total relaxation with no excursions or trips. We...More

3  Thank beamoSuttonColdfield
Reviewed 2 days ago

Stayed at this resort from Nov 16 - Nov 23. PLEASE NOTE: When researching this resort sometimes the pictures for the Riu Palace Mexico come up--- these are 2 different resorts and are not side-by-side. The Riu Palace Mexico is more modern and down the...More

1  Thank annabanana0211
Reviewed 4 days ago

My second trip to Riu Palace Riviera Maya was even better than my first. I already had high expectations from visiting the year before, so upon arrival, I was eagerly awaiting the amazing service and I was not disappointed. I was greeted by the doorman,...More

1  Thank JennifetDaisy
Reviewed 5 days ago

Well, I have to start by saying the place is beautiful and the beach is very nice. Aside from that there is plenty wrong at the riu. Firstly, it doesn't follow de-contamination protocols at their buffets. Serving cutlery is placed directly in food without a...More

2  Thank tino_bear
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Questions & Answers
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richard h
November 29, 2018|
Answer
Response from DarrellH944 | Reviewed this property |
Yes they are fixed in the bathroom
0
Votes
Tammy M
November 25, 2018|
AnswerShow all 3 answers
Response from CpsRick |
I’m stuck
0
Votes
Room Tips
"Rooms in the middle of the resort are quieter, away from pool and band areas. Rooms wiith an internal view..."
Rochie65
1 week ago
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"upper level away from the theater if you like to sleep early."
EstelleS205
3 weeks ago
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"We had a room that had a deck but the wall made it impossible to look out without standing. Most have a..."
gregoryLH
3 weeks ago
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"Rooms nearer the sea are quieter."
jackmac82
4 weeks ago
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PRICE RANGE
$228 - $552 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riu palace riviera maya hotel playa del carmenriu riviera maya
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
400
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