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Fairmont Mayakoba

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Fairmont Mayakoba
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2,770 Reviews from our TripAdvisor Community

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Showing 2,110: English reviews
Level Contributor
2 reviews
5 of 5 stars Reviewed yesterday NEW

The Fairmont is a higher end property. We had the opportunity to stay in 2 rooms. The first night was located near the main entrance. This was more of the jungle room. The distance from the room to the beach was roughly 1/2 mile. This seemed like it might be a negative, but there are a several forms of transportation.... More 

Helpful?
Thank Jon S
Germantown, Maryland
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

We stayed at Fairmont for 10 days. The staff was friendly and courteous . The kids had a blast between the pool ,kids club, beach and the golf cart ride in between. The amenities provided at the beach were perfect. The towels were clean and plenty. Shoutout to the best chef team of Eric de Maeyer, Emilio and Demian for... More 

Helpful?
Thank svarghese
Brighton
1 review
5 of 5 stars Reviewed yesterday NEW

Staff is very consistent and courteous. The grounds are beautiful! July is very hot but there are plenty of places to sit by the pool or out at the beach. Great place for couples but also would be great for families. Staff is very friendly and always looking to help make you comfortable.

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank julir403
Wayne, New Jersey
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Fairmont Mayakoba was unlike an other resort we have ever visited. There was such diverse environments and activities that we never even left the resort once during our 6 day stay. Make sure to do your research before staying at The Fairmont because there are a lot of activities that exist on the property that are not advertised once... More 

Helpful?
3 Thank Dawn B
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Our family of four stayed in a Signature Casita suite in this lovely resort. The room was large and comfortable, huge bathrooms - more than enough for us and our two kids (9 & 12). We opted for the all inclusive and we're happy we did. The food was great, lots of fresh seafood, and a great variety of Mexican,... More 

Helpful?
4 Thank MrGarno
Stafford, Virginia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

My family and very good friends had the privilege to visit the Fairmont mayakoba for our family vacation this past week. We were blown away by the level of service from checking in , transportation, staff to the last individual throughout the entire property were categorically fabulous! I must mention the very best highlights were the dining experience from breakfast... More 

Helpful?
2 Thank carole l
Tucson, Arizona
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I travel a lot, but when we want to relax, rejuvenate and enjoy delicious food, we return to the Fairmont Mayakoba. When we are on the Riviera Maya, we can do as much or as little as we want. The ever friendly and courteous staff make being in this remarkable place a truly wonderful, pampering experience. Amazing... More 

Helpful?
1 Thank Chantal M
Dallas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I had an amazing time at the Fairmont Mayakoba. It is a beautiful family friendly resort that provided lovely amenities and has a fantastic staff. From the moment we walked into the resort we were totally pampered! We enjoyed kayaking, hiking on their nature trails, visiting the other resorts, the wonderful food, seeing monkeys and other wildlife,... More 

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
2 Thank jeffsI7199EH
Northville, MI
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

There are so many reviews already, I'm going to focus mine on the things I wished reviews covered and other tips. To say first, the place was awesome, and we are well traveled and fairly particular. It beat the JW Marriott in Phuket, for comparison. 1) Skip the spa here. The massages at Banyan Tree are way better. And slightly... More 

Helpful?
3 Thank jjsmommy
Playa del Carmen, Mexico
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Went for one night but stayed two, despite having a paid-for condo in Playa del Carmen. The staff at this little piece of heaven went out of their way to be welcoming and helpful. The resort is nestled in a lagoon worthy of exploring via electric boat each and everyday as the abundance of flora and fauna is beyond belief.... More 

Helpful?
2 Thank Martha J
Stuart M, Director of Sales at Fairmont Mayakoba, responded to this review

Dear Martha J Many thanks for your review of your recent stay, and the positive comments on Fairmont Mayakoba. It seems you chose our Appetite For Luxury plan, which features on our a la carte dining options...and discovered one of our specialty drinks while you were at it. Always a great way to add to a getaway! We look forward... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Golf course
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
The 45 acre Fairmont Mayakoba, Riviera Maya, a AAA 5 Diamond Award property, boasts 401 rooms and suites, including a collection of beach and lagoon casitas, offering guests extraordinary views of the grounds. Guests at Fairmont Mayakoba can take advantage of several recreational activities on property including exploring nature trails on foot or BMW bikes, scenic boat tours on lanchas through crystal clear canals, sunbathing on the soft white-sand beach or at one of the property's several pools, non-motorized watersports (kayaks and catamarans), outdoor tennis and paddle courts, golfing on the renowned El Camaleon golf course (host to the only official PGA TOUR event in Mexico), lessons at the Jim McLean Golf School or being pampered with signature Mayan treatments at the luxurious Willow Stream Spa. Children and teens have a space just for them at the Discovery Club or at the Teens Room by Sony PlayStation(R). Fairmont Mayakoba's commitment to the environment has earned the resort several awards and accolades including a seal of verification by Rainforest Alliance. ... more   less 

Additional Information about Fairmont Mayakoba

Address: Carretera Federal Cancun | Km 298, Solidaridad, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $264 - $795 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Mayakoba 5*
Number of rooms: 401
Reservation Options:
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Also Known As:
Fairmont Mayakoba Hotel Playa Del Carmen
Fairmont Hotel Playa Del Carmen
Fairmont Playa Del Carmen
Mayakoba
Playa Del Carmen Fairmont
Fairmont Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Hotel Style:
#8 Spa Hotel in Playa del Carmen
#9 Luxury Hotel in Playa del Carmen
#10 On the Beach Hotel in Playa del Carmen
#19 Business Hotel in Playa del Carmen
#22 Family Hotel in Playa del Carmen
#22 Romantic Hotel in Playa del Carmen
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