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Fairmont Mayakoba

Certificate of Excellence
GreenLeadersPlatinum level
Hotel website
Carretera Federal Cancun | Km 298, Solidaridad, Playa del Carmen 77710, Mexico
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Inclusive package 30% off
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1 room 1 adult
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Fairmont Mayakoba
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2,241 Reviews from our TripAdvisor Community

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Oxford, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

A very attractive low rise resort which manages to focus on its environment. Around a ten minute drive from Playa town. Beautiful natural canals throughout the property, huge pool areas and wonderful beach, which is better than at the adjacent Rosewood and Banyan Tree. A variety of water sports are available free. Good food and service in the 3 restaurants.... More 

Helpful?
1 Thank ScottishDoll
Colorado
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

Wonderful property where nature is preserved and structures are comfortable and elegant. Restaurants have excellent food, but limited menu. Service mostly good, but long wait times on the telephone whether for valet parking or restaurant reservations.

Helpful?
1 Thank ColoradoTripfan
London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great hotel situated in the middle of a golf course and a jungle and over a river. Great staff and it is very relaxing. It also offers three great restaurants for all tastes. The beach is beautiful and very relaxing. The hotel also provide beach activities like snorkeling, paddle boarding, windsurf...

Helpful?
4 Thank Benoit M
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

It was another holiday for us with Fairmont and it was one of the best holiday ever. Since our arrival everything was perfect. The resort is situated in a tropical forest surrounded by canals and a golf course which make it a very relaxing place. Furthermore all the staff and services were just amazing. We stayed in the signature casita... More 

Helpful?
3 Thank carlottaben
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is the last night of our weeklong trip at Fairmont Mayakoba. My husband are at a loss for words. This truly is a magnificent resort. We stayed in their standard room (lagoon casita) booked through Jetsetter, got the all-inclusive added on and so glad we did. Everything was top notch. What made our stay extra special was their staff.... More 

Helpful?
3 Thank SoCalLucy
New York City, New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Thank you to the exceptional staff at The Fairmont Mayakoba for the most amazing vacation! A special thanks goes to head Chef Demian Cruz as well as Chef Eric and Fabiola, Itzel, and Brenda for going above and beyond to making our stay enjoyable. The meals prepared specially for our dietary needs were delicious! As for the property- beautiful beach... More 

Helpful?
2 Thank lovelymin
lake placid
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We had the privilege of taking a complementary snorkel trip with Marissa. We felt very safe and well informed. She helped us learn about the fish and environment and culture. What a wonderful surprise experience. Also the beach staff made it fun with all kinds of opportunities like stand up Paddleboard. What a great glamorous and low key place to... More 

Helpful?
2 Thank juniperevents
Vancouver, Canada
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our second holiday at the Fairmont Mayakoba and as expected, the place was almost perfect. We chose the appetite for luxury package which provided all meals and drinks by the glass. Just to get the negatives out of the way: This option should really include room service. On some of the rainy days, we would have just as... More 

Helpful?
2 Thank Daniel19732013
Chilliwack, Canada
Level Contributor
87 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Overall good trip. Stayed for 12 days, Room was great, service was friendly and not over the top. Was not impressed with food, even though they have newly acquired chef in charge. We ate a lot at the Rosewood Mayakoba and breakfast at Banyan Tree. The best food I found was room service to be honest. We tried all the... More 

Helpful?
2 Thank Kevin E
Heath
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Used all inclusive and was quite please with all food and activities offered...not only Mexican food, but excellent sushi and Italian. Most outstanding was the staff who were always smiling and helpful beyond what we have come to expect....overall a great stay!

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
3 Thank Mark P
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