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8/6/2017 8/7/2017
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    Fairmont Mayakoba

    Carretera Federal Cancun | Km 298, Solidaridad, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    8/6/2017 8/7/2017
    SAVE $211
    Traveler (2859)
    Room & Suite (749)
    Grand Velas Riviera Maya
    3,131 reviews
    #2 of 209 hotels in Playa del Carmen
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    #1 of 209 hotels in Playa del Carmen
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    The Royal Playa del Carmen
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    #11 of 209 hotels in Playa del Carmen
    • Excellent78%
    • Very good15%
    • Average4%
    • Poor2%
    • Terrible1%
    Travelers talk about
    “la laguna” (289 reviews)
    “el puerto” (158 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness center
    Wheelchair access
    Business Center
    Golf course
    Dry Cleaning
    Tennis Court
    Butler Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Fairmont Mayakoba
    Offers & Announcements: Luxury Inclusive Package
    Grand Velas Riviera Maya
    3,131 reviews
    #2 of 209 hotels in Playa del Carmen
    Rosewood Mayakoba
    1,671 reviews
    #1 of 209 hotels in Playa del Carmen
    Banyan Tree Mayakoba
    2,051 reviews
    #3 of 209 hotels in Playa del Carmen
    The Royal Playa del Carmen
    15,893 reviews
    #11 of 209 hotels in Playa del Carmen
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    Aug 6Aug 7
    1 room, 2 adults, 0 children
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    Reviews (3,840)
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    1 - 5 of 2,862 reviews

    Reviewed yesterday

    This was my first visit in a long time to a luxury resort and if you're dreaming of a place to kick back, let your hair down letting nature pleasantly invade every sense of yours, run there, don't walk! We had bought the Appetite for luxury deal, which is well worth it, to eat and drink all you want without calculating what something's going to cost you! Given the location, there are tons of activities in and around the resort - great for wonderful day trips to well known places. The only time service can be slightly iffy is when there's a staff change, otherwise we were impressed with the amount of personal care given! We will definitely be returning! A slightly weird incident took away from the experience temporarily, in that one of our party glanced at our bill and found a confusing $100 charge from their boutique. But to their credit, when we asked for the bill related to this item (after reaching home), the $100 was immediately credited to the credit card. It's a good practice to check all bills there and then while travelling, no matter how fancy the place...most of us don't do it!

    Thank KikiBakshi
    Hotel's Favorite
    Reviewed 2 weeks ago

    I traveled with a group of 14 to the Fairmont Mayakoba. I booked two Deluxe Casitas for my family (my mother in one room, and husband, me, 2 year old and 6 mth old). My husband and I went swimming with the whale sharks one...More

    1  Thank KPBlack
    Response from AgustinPoot, Quality Manager at Fairmont MayakobaResponded 2 weeks ago

    Dear KPBlack: We appreciate your valuable comments. We are very pleased to know that you had a wonderful time with us. We are really looking forward to hear from you very soon and have the opportunity to serve you again in your next trip to...More

    Reviewed yesterday

    Okay, so we didn't see the monkeys, but that was our only real disappointment at Fairmont Mayakoba. We purchased the Signature Casita, and were glad we did. Our balcony overlooked the lagoon (hate that name, like a shallow river), was surrounded by trees, and felt...More

    Thank KansasCityTravelBug
    Reviewed 2 days ago

    Such amazing genuine service, convenience, cleanliness. An amazing property. Milton the chief concierge went out of his way to help us with our concert booking. He would not quit until we were able to get our tickets. So appreciative. Gerardo in front desk, Juan De...More

    Review collected in partnership with fairmont.com
    Thank 260rong
    Reviewed 2 days ago via mobile

    The service has always being outstanding, but what really surprised me this time is the beach! They improve it so much! The beach it's so wide now! I would guess more than 30 meters, so there's plenty of space for volley ball games, kayaks, kids...More

    Thank Fourzi
    Grand Velas Riviera Maya
    3,131 reviews
    #2 of 209 hotels in Playa del Carmen
    Rosewood Mayakoba
    1,671 reviews
    #1 of 209 hotels in Playa del Carmen
    Banyan Tree Mayakoba
    2,051 reviews
    #3 of 209 hotels in Playa del Carmen
    The Royal Playa del Carmen
    15,893 reviews
    #11 of 209 hotels in Playa del Carmen
    Awards & Recognition
    Travelers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Beachfront
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Golf course
    • Tennis Court
    • Price range
    • $214 - $853 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Green Hotel in Playa del Carmen
    • #7 Spa Hotel in Playa del Carmen
    • #9 Luxury Hotel in Playa del Carmen
    • #10 On the Beach Hotel in Playa del Carmen
    • #22 Romantic Hotel in Playa del Carmen
    • #22 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 401
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Fairmont Hotels, Booking.com, Orbitz, TripOnline SA, Hotwire, Cancelon, getaroom.com, HotelQuickly and Evoline ltd so you can book your Fairmont Mayakoba reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Fairmont Mayakoba Hotel Playa Del Carmen ,
    • Fairmont Hotel Playa Del Carmen ,
    • Fairmont Playa Del Carmen ,
    • Mayakoba ,
    • Playa Del Carmen Fairmont ,
    • Fairmont Mayakoba Riviera Maya/Playa Del Carmen, Mexico
    Add Photo Photos
    Traveler (2859)
    Room & Suite (749)
    Pool & Beach (544)
    Dining (256)
    Hotel & Grounds (1808)
    Bathroom (70)
    Family and Play Areas (29)
    Business Center & Event Rooms (5)
    Sponsored by:
    Grand Velas Riviera Maya
    3,131 reviews
    .82 miles away
    Family Club at Grand Riviera Princess
    448 reviews
    .97 miles away
    Banyan Tree Mayakoba
    2,051 reviews
    .30 miles away
    Blue Diamond Luxury Boutique Hotel
    1,406 reviews
    .72 miles away
    Nearby Restaurants
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    .57 miles away
    Nearby Attractions
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    Ask a question
    Questions & Answers
    July 17, 2017|
    Response from Silvia L | Property representative |
    Dear CMelendi: We are happy to confirm our beach renovations are now finished and our beach is looking better than ever! We hope to have the pleasure to be your hosts so you can enjoy this paradise we call home! If you... More
    July 12, 2017|
    Answer Show all 2 answers
    Response from Silvia L | Property representative |
    Dear FRMPBH: Thank you very much for sharing your valuable opinion with us! I believe its very important for us to clarify that our resort fee of 20usd per adult per night includes a great variety of activities that are not... More
    Room Tips
    "Depending on your needs, check out the website well to choose the perfectly located room."
    Read review
    "I'd pick the signature suites over the beach rooms - closer to everything. You can cart or bike to the..."
    Read review
    "There are no bad rooms here but the ones with a rooftop pool and Butler are the best."
    Read review
    "521...casitas near the main pool..1 min walk to main pool and 5 minute walk to the lobby... close to bike..."
    Read review
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