El Dorado Royale by Karisma
Carretera Cancún - Tulum Km. 55.3 Playa Paraiso, Playa del Carmen 77710 Mexico
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Hotel direct offer!Save up to 45% on your next Adults-Only Escape | El Dorado Royale
$519
Fully refundable before 04/02/23
$519
Fully refundable before 04/02/23
$811
$319
Booking.com$519
Travelocity$519
Prestigia.com$811
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#44 of 339 hotels in Playa del Carmen
Location
4.5
Cleanliness
4.7
Service
4.6
Value
4.3
2022 Travelers' Choice Best of the Best
GreenLeaders Gold level
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Free shuttle or taxi services
Wifi
Paid wifi
Hot tub
Lazy river
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Swimup bar
Poolside bar
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Fishing
Table tennis
Nightclub / DJ
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Adults only
24-hour security
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Interconnected rooms available
Minibar
Refrigerator
Flatscreen TV
Walk-in shower
Private balcony
Room service
Safe
VIP room facilities
Laptop safe
Wake-up service / alarm clock
Bath / shower
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Bay View
Languages Spoken
English, Spanish
Hotel links
Special Rate:Save up to 45% on your next Adults-Only Escape | El Dorado Royale
Location
Contact
Carretera Cancún - Tulum Km. 55.3 Playa Paraiso, Playa del Carmen 77710 Mexico
Name/address in local language
Getting there
Rental CarsSee rental cars from $9/day
16899Reviews2902Q+A100Room tips
Reviews
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Popular mentions
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We had a fantastic time with Mimi Laly Daniel Andre Table tennis was great, we do not want to go home We will miss these guys, have travelled a lot but had the most fantastic time with these people, do not forget Fernando and all the animation staff.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favorite
The whole Resort is great. Everybody is so nice here!!! You have activities and a great time, if you want to relax, do party or just drink at different bars. The food is amazing. I can’t stop eating. So they have a bar on wheels, where Angel is doing authentic and extremly delicious drinks. - YOU HAVE TO TRY. He’s a great mixologist!!! Thank you Angel! 🤗 A shout out to our Concierge Estef!!! Thank you for giving us the greatest recommendations. ❤️ And thank you to Ernesto the Besto, who is always helpful with everything. Javi was our Tourguide at the Jungle Rock Tour and Played afterwards waterpolo with us! We had such a great Time! Thank you! Benny made us some palm Animals and gave us two Pens embroidered with our names. And he showed us the the Resort crocodile - Frida. It was so nice to see! Fernando and Andre are the Showmasters!! Mexican idol is soooo much fun with them! Andre were at the archery as well - it was so much fun and the first time with a bullseye for my boyfriend Erik. Laly and Noemi were at volleyball and water polo as well with us. Great girls to get the mood right!!! Thank you for having such great conversations and playing with you. Gabrielle and Karen are the hostess of the restaurant la isla. Gabrielle spoke some German with us and gave us a great time! We tried Spanish as well, so we have to come back to teach each other more. Karen Made almost everything possible for us in la Isla. Felipe was our waiter he was awesome!!! Daniel is such a sweetheart, we had some activities with him, it was sooooo much fun. So wie can‘t put all the names down! But we had such a great Time, it feels like paradise, because everybody shows you a great time! And if you want to know them better you have great conversations. Just a little FYI: maybe It’s because we’re Europeans, but the Italian restaurant we wouldn’t recommend! So all restaurants are great. We would say the best one is La Isla!!!! 😍 And La Fuentes has good food. But listen closely - the wine pairing is 45$ p.P. and (we would say) isn’t that good for that price. It’s just a sip per glass and the wine isn’t worth it. But there are always differences of opinion! Beware hotel shops are incredibly expensive af!!!! Thank you for everything and Thank you for having us. Greeting from the guys from Munich - Lara & Erik…
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Karisma Hotels, General Manager at El Dorado Royale by Karisma
Responded 5 weeks ago
Dear LaraLalaLand, Thank you for such a wonderful review and for sharing your experiences with the Trip advisor community. I’m sure your review will help many with future vacation choices. It is a pleasure for us to know that your experience exceeded your expectations. Our number one priority is to make every guest experience exceptional and as special as it can be. We hope that El Dorado Royale Riviera Maya, a SPA resort by Karisma will be your preferred resort for your next visit to the Riviera Maya and Mexico.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Juan, Michelle, & Andre were amazing hosts/guides on our bike tour through the jungle and the Mayan cooking experience was wonderful! The tacos were my favorite part and the Mayan tutorials were so neat to watch! The bike ide was a nice amount- not too long, not too short! Would definitely recommend on your trip to Cancun!
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hospitality is unmatched here, everyone is so nice and makes you feel so welcome from the minute you walk into the lobby. We went on the jungle bike tour as well and it was a great experience and just the right amount of exercise. Juan Michelle and Andre took us on the tour and they were the best!
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Date of stay: March 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
So much fun! And such an amazing and unique experience! Andre, Michelle and Juan made the adventure one to remember!! We biked through the jungle and got to taste some authentic Mexican foods and drinks!
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Wonderful service, very clean! Weather was perfect and we actually stayed 2 days extra. We loved Mauricio in the Coco breakfast restaurant. Overall a very good experience. Didn’t get Montazumas revenge either.
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
El Dorado Royale was a wonderful getaway for my wife and I. This was our first all inclusive vacation and was very much worth our time and investment. The grounds are beautiful, very safe and welcoming. The staff are amazing - very welcoming, warm and attentive to all your needs. The plethora of daily activities was great with variety of volleyball, archery, mixology, pool, ping pong or just a nice walk around the property. The only criticism was that the rooms were a bit “tired” and might use some upgrades, but pleasant and comfortable nonetheless. Particular staff that were very friendly included Ruth, Mimi, Laly, Fernando and Daniel. If you speak a little Spanish, use it as it really lights up the faces of our Mexico brothers and sisters.
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Review collected in partnership with RCI
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
We went for a girls/birthday trip and had a fantastic time. Our rooms were beautiful! The food was better than I expected, tasty and fresh! The entire staff made us feel welcome and comfortable. Its so relaxing, so many available beach beds and spaces to chill. The bars were top shelf And the night life is popping! I want to give a special shout out to my Butler Ivan. He went above and beyond to make sure my dinner reservations were in tact and that I was having fun! Also want to thank my evening Butler Elizabeth! Restaurant staff April, Jouse, Alejandro and Chef Neftalí from Haab. We also want to thank Jose (I think his name is Jose-he is pretty new there and counted for us in Myan). He always made sure we had a mice table and was fun to talk to. The fun pool staff and Lali. Drivers Enrique and Luis. Enrique knew what time we usually went to breakfast and was there every morning waiting for us! Everyone was super nice, so thank you all! I’m picky and had a great time, I think you will enjoy it too! …
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Date of stay: March 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: It’s some time away so go with the flow and chill.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Excellent place, absolutely gorgeous. The best part of all of it is the service by the servers, in particular Mauricio, he is the host of the restaurant by the LA Isla pool. What a gentleman, sweet kind, and extremely professional. ❤️
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Date of stay: March 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The property of the resort is very large and has a nice path for runners and walkers to get in exercise if you are interested in that. A full loop of the path around all 3 sections of the resort is probably over 2 miles long. Everything at the resort was very clean and comfortable. The employees work hard to make the resort enjoyable for the guests and I would like to give a shout out to a few of them. Jesus, the fitness trainer was very knowledgeable, personable, and made the training sessions enjoyable. Andre led the bike tour, letting us know many interesting facts and even played me in ping pong. Alma from Generations brought enthusiasm to all of the activities and made the Kayak Tour fun. Other staff such as Axel the concierge and Mario the shuttle driver always have a smile on their face and our willing to help you out when needed. The food is also great with many different options and even though I caught some sort of stomach bug towards the end of my trip I would visit again.…
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Date of stay: March 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$337 - $504 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
el dorado royale hotel riviera maya, eldorado royale, el dorado royale mexico, el dorado royale cancun, el dorado royale spa resort, el dorado royale resort
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
639
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Claim Your ListingEL DORADO ROYALE BY KARISMA - Updated 2023 Prices & Resort (All-Inclusive) Reviews (Riviera Maya/Playa del Carmen, Mexico)
Frequently Asked Questions about El Dorado Royale by Karisma
Which popular attractions are close to El Dorado Royale by Karisma?
Nearby attractions include Aqua Nick (0.8 miles), Cirque du Soleil Joyà (1.9 miles), and Jardín Botánico Dr. Alfredo Barrera Marin (4.7 miles).
What are some of the property amenities at El Dorado Royale by Karisma?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at El Dorado Royale by Karisma?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at El Dorado Royale by Karisma?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at El Dorado Royale by Karisma?
Yes, parking is available to guests.
What are some restaurants close to El Dorado Royale by Karisma?
Conveniently located restaurants include Tramonto, Il Olivo, and Nektar at Vidanta Riviera Maya.
Are there opportunities to exercise at El Dorado Royale by Karisma?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does El Dorado Royale by Karisma have airport transportation?
Yes, El Dorado Royale by Karisma offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at El Dorado Royale by Karisma?
Yes, dry cleaning and laundry service are offered to guests.
Does El Dorado Royale by Karisma offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at El Dorado Royale by Karisma?
The staff speaks multiple languages, including English and Spanish.