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Hotel Casa de las Flores Playa del Carmen

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Hotel Casa de las Flores Playa del Carmen
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326 Reviews from our TripAdvisor Community

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Showing 103: English reviews
1 review
5 of 5 stars Reviewed August 5, 2016 via mobile

We've been at Casa de las Flores for almost ten days and it was our second home! The place in nice with calm atmosphere, breakfast is very pleasant for a continental. The amazing people there always reached for help in about everything. What to see? Where to eat? Where to celebrate?, and how to reach there in the cheapest way... More 

Helpful?
Thank Adi B
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Adi B Thank you so much for your visit and your review. I am so glad you found the experience you were looking for. I am so happy to know our staff had been available for you anytime you requiered Please come back soon, you already have my contact information Alberto Perez More 

Level Contributor
5 reviews
3 of 5 stars Reviewed August 3, 2016 via mobile

We had the standard room for three persons , which had two queen-sized beds, separate bathroom, a fridge and air-con. The air-con, however, seemed to have only two settings; cold and ice-cold. Ask one of the friendly receptionists for help or extra blankets. Mind you, not all of them speaks English. They do use Google translate though, which is very... More 

Helpful?
Thank Gitte S
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Gitte S Thank you very much for your kind preference. Perhaps we did not show you how the Air-Con works, I sincerely apologize for that. I am glad the recepcionist gave you an extra blanket and make his best effort to solve the situation. Continental Breakfast only includes Coffee, Bread, Fruit and Orange Juice. Here at Hotel Casa de... More 

Cozumel, Mexico
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed July 18, 2016

For the price, this was a good hotel to stay at for one night before needing to get an early start the next day. The front desk staff was friendly and efficient, getting us into our room quickly. I originally booked this hotel because I was excited about the bright colors and decor I saw in promotional photos, but our... More 

Helpful?
Thank Scott H
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Scott H Thank you for your visit and your review. I apologize about the air conditioned, it is true that this time of the year is very very hot and humid in Playa del Carmen, altough you dont suppose to have this issue. We will check this room in specific to make sure it does not happen again. Please... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 27, 2016 via mobile

This has been a great place to stay. The hotel is very clean and the staff is very friendly. My family and I like to explore the area on vacation and this place is in a great location. Blocks away from 5th Street, the beach, and next to the group taxi area. It's not a new huge resort but that's... More 

Helpful?
Thank flanman76
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Flanman76 Thank you very much for your preference and your reviews, thank you sooo much. I am so happy to know that our effort had accomplished, i am glad you and your family are having a great time with us. Please let me know anything you need i am right up at the front desk :) More 

Los Angeles, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 22, 2016

My family and I stayed here for five days. David who I spoke to the night before we arrived assured me transportation (that was included in my package through Expedia) would be at the airport when we arrived. Sure enough it was and when we arrived to the hotel, the hotel attentant informed me our room wasn't ready since it... More 

Helpful?
Thank YvetteJ3
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear YvetteJ3 Thank you very much for your kind preference and for your nice review. I really appreciate people mention every single detail we do for you. Please come back soon More 

playa del carmen
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 2, 2016

I'm probably going to shoot myself in the foot, but I love this hotel. I've stayed there 3 times. One can immerse oneself in the surroundings. And expect that! Why go to Mexico and stay in an all-inclusive property in a modern high-rise and never leave the property? Stay at home--go to Holiday Inn in your neighborhood! There is a... More 

Helpful?
2 Thank Bonnie P
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Mrs. Bonnie P I perfectly remember you and your full name but i have to keep it the same as your user name in TripAdvisor :) Thank you very very much for your preference and your very nice review i am sure it will help a lot of travelers in the wolrd besides it makes me so happy! To... More 

golden
Level Contributor
2 reviews
4 of 5 stars Reviewed May 23, 2016

Our room was on the main floor, as requested. Was clean and comfortable. The garden and pool are small but lovely,it was always quiet and well kept, including the pool area. The staff were all very friendly and helpful. The hotel is located close to everything, including the local bus service. For 25pesos you can go to any of the... More 

Helpful?
Thank jenavive73
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Jenavive73 Thank you very very much for your recent visit and for such a nice review. I am sure it will help a lot of travelers around the world :D Please come back soon, contact us direct to surprise you :) Regards More 

fort lauderdale, Fl
Level Contributor
101 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed May 8, 2016 via mobile

OK maybe not romantic because I Came myself but you don,t have to. I don't like all-inclusive resorts that seem all the same. If you're looking for a colorful charming relaxing boutique hotel that feels like you're in Mexico, this is your place. As an artist I feel so at home here with the multicolored artistic walls that surround the... More 

Helpful?
1 Thank dgoldyn
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear dgoldyn Thank you very much for your visit and such a nice review. What a honor to have an artist with us :D thank you so much for giving us the opportunity to host you. Please come back soon. Contact us direct, we can offer you a very good deal for a PREMIUM room again. Thank you for being... More 

Toronto, Canada
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 30, 2016

Stayed here in mid-April for one week....sooo nice! Very quiet, 2 stories, wrapped around a garden, lovely hotel. Great mural of Frida Khalo overlooking the pool. Staff super - front desk (David and Berenice) very friendly & accommodating - chatting to them was a nice part of every day. A lovely pool and sunny breakfast spot with good, basic, continental... More 

Helpful?
1 Thank sknappy
Alberto P, Gerente at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Sknappy Thank you very ,uch for yout recent visit. I really hope you enjoyed the free upgrade from standard to a Premium room that we were able to give because of our availability :) Thank you very very much for mentioning every single detail of this humble hotel, i am sure it will help a lot to other travelers... More 

Moscow, Russia
Level Contributor
7 reviews
4 of 5 stars Reviewed April 25, 2016

I was traveling with my daughter and granddaughter. The hotel was chosen by my daughter who wanted a small hotel in town, rather than on the beach. It was a good decision. The hotel has a small parking lot, like for four or five cars. There were few guests with cars so we were able to park every day. The... More 

Helpful?
Thank newsbee
Alberto P, Director General at Hotel Casa de las Flores Playa del Carmen, responded to this review

Dear Newsbee Thank you so much for your preference. Please thank your daughter for giving us the opportunity to host you. We really appreciate your review, it stand out the hotel and service very nice :) Please come back soon More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Concierge
Official Description (provided by the hotel)
Our hotel is a new concept in Playa del Carmen accomodation. With colonial architecture reminiscent of the Yucatan Peninsula's historic haciendas, this charming family run hotel has a calm and relaxing atmophere where you can feel the unique communion of the past and the present. We have 29 lovely rooms around a beautifull garden and swimmong pool. We are located just 4 blocks from the beaches and just 3 blocks from the 5th Avenue, the main touristic street. Come and join us! "Close enough of the 5th Avenue to be part of the night life and far enough to sleep and rest comfortable in the intimacy of your room" ... more   less 

Additional Information about Hotel Casa de las Flores Playa del Carmen

Address: 20th Avenue North | Between 4th & 6th Streets, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $44 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Casa de las Flores Playa del Carmen 3*
Number of rooms: 29
Reservation Options:
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Also Known As:
Casa De Las Flores Hotel
Hotel Casa De Las Flores Playa Del Carmen Riviera Maya, Mexico
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