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Encanto Riviera Apartments

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72 Reviews from our TripAdvisor Community

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Showing 26: English reviews
Vineland, New Jersey
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed four nights. This place was perfect location and amenities. Had two baths, full kitchen, living room, balcony...stayed in room 20... Staff were great too. Easy walking to beach, restaurants and shopping. Parking free and right at front door.

Helpful?
Thank BPD805
Tampico, Mexico
Level Contributor
11 reviews
5 of 5 stars Reviewed July 14, 2016 via mobile

This is my third time staying at Encanto Riviera and i LOVE it. Perfect location and great accomodations. Front desk personel is very friendly and helpful. Rooms are neat and beautiful. Decor and furniture is elegant and great taste. Equiped with everything you might need during your stay. Pool and sundeck. Close to walmart and nightclubs. Good price

Helpful?
Thank ameg93
encantoriviera, Director Comercial at Encanto Riviera Apartments, responded to this review

Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments. More 

New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 19, 2016

I went with 2 other friends of mine and we enjoyed our stay. We had 2 bedrooms and 2 bathrooms which was great since I was the only female on the trip. This condo hotel is a block away from Walmart which was great and about a block or so from a Mega. We stuck with Walmart and there is... More 

Helpful?
Thank Val J
encantoriviera, Director Comercial at Encanto Riviera Apartments, responded to this review

Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments. More 

London, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 17, 2016

Upon arrival, we had a few issues with our room allocation, so started our stay on quite a bad note. The reception staff in this situation had an extremely bad attitude, were quite aggressive, and very unhelpful. After sorting out the situation ourselves, the stay was fine. We booked a 2-bed apartment for 5 of us, with a kitchenette and... More 

Helpful?
Thank HaBha
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 30, 2016

We arrived here with main objective of diving the cenotes and Playa provided the perfect base. The beach is good to the right side of the pier. Johns apartment was fine, had all the facilitates we required. Recommended

Helpful?
Thank NICHOLAS L
encantoriviera, Director Comercial at Encanto Riviera Apartments, responded to this review

Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments. More 

Stockholm, Sweden
Level Contributor
2 reviews
4 of 5 stars Reviewed March 6, 2016

- Late check in , 3 pm and it tooks 45 minutes after that until our room was ready - when you check in you get a checklist with every single thing in the apartment (blankets, towels, lamps etc) with the cost if it should be missing/broken when you check out. The biggest problem is that LOTS of stuff is... More 

Helpful?
Thank AsaAhlberg
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 6, 2016

Good: - Clean rooms - Good poolarea on the roof - Not too expensive Bad: - 45 min extra to get room - Check-in was very late at 3PM (15:00) - Rooms facing the wrong direction (MEGA-store/bus station) has very poor and depressing views (we got one of those but i demanded a change since we didn't even get the... More 

Helpful?
Thank Tommie H
Kitchener, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed February 21, 2016

We stayed in one of the two-bedroom units as a group of 3 (one couple, one single). The hotel was nicely furnished and decorated, and our unit was quite spacious. The kitchen did not have an oven, but was equipped with a full-size fridge, stove, blender, toaster and microwave. The pots and pans were scratched up from previous users and... More 

Helpful?
1 Thank Connie D
encantoriviera, Director of Sales at Encanto Riviera Apartments, responded to this review

Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments. More 

Santa Clarita, CA
Level Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed January 30, 2016

Encanto Riviera Condo: Pros: Nice looking condo unit; A/C worked fine; Free Internet works in most areas of the unit; close to Walmart, Mega Super market and other stores to buy all the necessary things the condo does not provide its guests; Cons: Kitchen provides the bare minimum; no dish cloths, no paper towels, Bathroom…no was cloths, no counter space... More 

Helpful?
1 Thank SantaClarita_CAJakey
encantoriviera, Director of Sales at Encanto Riviera Apartments, responded to this review

Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments. More 

Brooklyn, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 29, 2016

The place looks pretty average from the outside and the lobby is not very inviting, but the apartments are great. roomy with all the necessary utilities and essentials that you might need to enjoy your stay to the fullest. If you get the penthouse, you receive a private entrance to the roof and your own private space to chill. ours... More 

Helpful?
1 Thank PashkaNYC
encantoriviera, General Manager at Encanto Riviera Apartments, responded to this review

Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Multilingual Staff
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Encanto Riviera Apartments

Address: Calle 10 Norte Bis Entre 20 Y 25, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $67 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Encanto Riviera Apartments 3.5*
Number of rooms: 35
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Also Known As:
Encanto Riviera Apartments Riviera Maya/Playa Del Carmen, Mexico
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