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    Encanto Riviera Apartments

    Calle 10 Norte Bis Entre 20 Y 25, Playa del Carmen 77710, Mexico
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    11/5/2017 11/6/2017
    $94
    $91
    SAVE $3
    $94
    $94
    Traveler (74)
    Room & Suite (29)
    Pool & Beach (8)
    Overview
    • Excellent53%
    • Very good33%
    • Average8%
    • Poor0%
    • Terrible6%
    Travelers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Kitchenette
    Concierge
    Wheelchair access
    Laundry Service
    3.5 Star Hotel
    All hotel details
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    Nov 5Nov 6
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    1 room, 2 adults, 0 children
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      $91
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      $94
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    Write a Review
    Reviews (112)
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    1 - 5 of 39 reviews

    Reviewed August 30, 2017

    The Encanto Riviera Condo is well located (close to the Walmart, diving Center and the 5th Avenue). The apartment has a good size, well-furnished and the housekeeping is made every 2 days. The staff (Rodrigo and Daniel) are very professional and help you every time...More

    Thank DidierWes
    Response from encantoriviera, Sales Manager at Encanto Riviera ApartmentsResponded September 6, 2017

    Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments. We will continue trying to solve the problem of connection.

    Reviewed August 22, 2017

    IF ASKED FOR CASH to cover booking room ALWAYS ASK FOR A RECEIPT!!!!! We didn't and though i thought we had already payed our booking through booking.com but couldn't see the amount on my card, we did pay again in cash. Silly, we are. Trying...More

    Thank BMarr2015
    Response from encantoriviera, Sales Manager at Encanto Riviera ApartmentsResponded August 26, 2017

    We really sorry for causing this confussion. The full explanation was already solved via Booking.com. Kind Regards

    Reviewed July 29, 2017

    Negative: --- Internet poor or not working at all on few days // ABSOLUTE NO GO -- no really hot water which made dish washing a little difficult - but ok - only one frying pan which is in bad shape - made it difficult...More

    Thank Rolf O
    Reviewed April 9, 2017

    Loved the staff. Very knowledgeable about running the hotel. Could answer all questions we had. Close to bus station and groceries. Taxi's everywhere and a 8 minute walk to the collectivo stop. The couches and chairs in the living area are very uncomfortable. The grout...More

    Thank Shelagh or T
    Response from encantoriviera, Director of Sales at Encanto Riviera ApartmentsResponded April 11, 2017

    Thank you for staying with us! We care about making our guests' stay as pleasant as possible, and we appreciate your comments. We will continue working to provide better service.

    Reviewed February 10, 2017 via mobile

    We had a pleasant 5 night stay in playa del carmen. 10 minute walk to the beach, numerous restaurants nearby. Go to the Walmart or Mega grocery stores for bottled water, cereal, fruit etc. El Galinero French Bakery 2 minutes from the apartment offers great...More

    Thank Raymond B
    Response from encantoriviera, Director of Sales at Encanto Riviera ApartmentsResponded February 13, 2017

    Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments.

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Multilingual Staff
    • Laundry Service
    • Concierge
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    Details
    • Price range
    • $77 - $287 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 35
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Expedia, Agoda, Travelocity, TripOnline SA, Hotwire and Cancelon so you can book your Encanto Riviera Apartments reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Encanto Riviera Apartments Riviera Maya/Playa Del Carmen, Mexico
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    Traveler (74)
    Room & Suite (29)
    Pool & Beach (8)
    Dining (2)
    Hotel & Grounds (40)
    Bathroom (3)
    Family and Play Areas (2)
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    Ask a question
    Questions & Answers
    Val J
    January 11, 2017|
    Answer
    Response from encantoriviera | Property representative |
    Of course, but to stay you need to pay an extra pax.
    1
    Vote
    Room Tips
    "Great Location, Close to supermarket and the 5th avenue."
    Read review
    "Get a quiet room away from the bus station side."
    Read review
    "We stayed in room number 11. No complaints."
    Read review
    "If you want complete silence then get a room away from the bus station."
    Read review
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