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Encanto Riviera Apartments

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Encanto Riviera Apartments
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91 Reviews from our TripAdvisor Community

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Showing 35: English reviews
Reviewed 1 week ago via mobile

We had a pleasant 5 night stay in playa del carmen. 10 minute walk to the beach, numerous restaurants nearby. Go to the Walmart or Mega grocery stores for bottled water, cereal, fruit etc. El Galinero French Bakery 2 minutes from the apartment offers great coffee and pastry Rodrigo, Daniel and Daniella were all fantastic at the front desk in...

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Helpful?
Thank Raymond B
encantoriviera, Director of Sales at Encanto Riviera Apartments, responded to this review

Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments.

East of Toronto
Reviewed 3 weeks ago via mobile

We love the Playa area. Been coming here for a few years now and like the general 'vibe' of the small city. We like being off of the busy Fifth Avenue and closer to the small shops and restaurants we are now so fond of. The condo is like most small condos in the area... shops (now closed and empty)...

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Helpful?
Thank Gord C
encantoriviera, Director of Sales at Encanto Riviera Apartments, responded to this review

Thank you for staying with us! We care about making our guests' stay as pleasant as possible, and we appreciate your comments. We will continue working to provide better service.

Stockholm, Sweden
Reviewed January 14, 2017 via mobile

We rented an apartment here for 5 people and it was awesome. Our 100 square feet with 2 bedrooms, fully equipped kitchen and big living room and balcony. There was also a pool on the rooftop which we used a lot. Very good location also, a bit above the 5th ave street but still very close to the beach and...

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Helpful?
Thank Samuel D
encantoriviera, Director of Sales at Encanto Riviera Apartments, responded to this review

Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments.

Reviewed December 26, 2016 via mobile

Encanto is wonderfully located and served as a great landing spot for our family holiday in Playa. Great location, close to a park, Walmart on the next block up super convenient for stocking your condo, ADO station on the block behind Encanto, convenience store next door and another down the block. Beach is 5 blocks away though if you take...

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Helpful?
1Thank Sunrise B
encantoriviera, Director of Sales at Encanto Riviera Apartments, responded to this review

Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments.

Reviewed December 16, 2016 via mobile

Beautiful place, clean and cozy. The pool area was really amazing, no rush, quiet, with clean and chilly pool and you can bring your own food and drinks there. <3 really helpful staff and cleaning every other day.

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Helpful?
1Thank Siru S
encantoriviera, Director of Sales at Encanto Riviera Apartments, responded to this review

Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments.

Reviewed November 22, 2016

Location was great and quite enough away from the busy attractions. What was even better was that ADO bus station close by. Beach and restaurants was close by. Less than 10 minutes away. We would return and stay here again.

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Helpful?
Thank Joe P
encantoriviera, Director of Sales at Encanto Riviera Apartments, responded to this review

Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments.

Guatemala
Reviewed November 10, 2016

Staff was so friendly and helpful. We were in a great location a block away from Walmart, 3 blocks away from the main street and walking distance to the beach. the apartment was just as pictured, clean and comfortable. Great value. There were 5 of us.

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Thank reikob
encantoriviera, Director of Sales at Encanto Riviera Apartments, responded to this review

Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments.

Chula Vista, California
Reviewed November 8, 2016

Very nice apartment , comfortable and very roomy I stayed in the 2 bedroom to 2 bath 1st floor great service Rodrigo in front desk super nice and very attentive anything I would ask he would have an answer . the only thing was the Wi Fi slow during the day but fast at night . other than that it...

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Helpful?
Thank anac31383
encantoriviera, Director of Sales at Encanto Riviera Apartments, responded to this review

Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments.

Reviewed October 13, 2016

We ended up traveling a day early to save on airfare. We rented a house in Playa for 2 weeks but needed somewhere to stay for one night when we got into town. Encanto riviera was a great choice for the cost. The room had two bedrooms, two bathrooms, and a balcony. All of the fixtures, and furnishings were modern...

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1Thank Tom D
encantoriviera, Director of Sales at Encanto Riviera Apartments, responded to this review

Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments.

Vineland, New Jersey
Reviewed August 24, 2016 via mobile

Stayed four nights. This place was perfect location and amenities. Had two baths, full kitchen, living room, balcony...stayed in room 20... Staff were great too. Easy walking to beach, restaurants and shopping. Parking free and right at front door.

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Thank BPD805
encantoriviera, Director Comercial at Encanto Riviera Apartments, responded to this review

Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments.

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Multilingual Staff
  • Airport Transportation
  • Laundry Service
  • Concierge

Additional Information about Encanto Riviera Apartments

Address: Calle 10 Norte Bis Entre 20 Y 25, Playa del Carmen 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $76 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Encanto Riviera Apartments 3.5*
Number of rooms: 35
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Also Known As:
Encanto Riviera Apartments Riviera Maya/Playa Del Carmen, Mexico
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Questions & Answers

Here's what travelers have asked, with answers from Encanto Riviera Apartments staff and other travelers.
3 questions
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New York
1 month ago

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Questions? Get answers from Encanto Riviera Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We stayed in room number 11. No complaints.”
 of 5 bubbles R7813BJtomd, Oct 13, 2016 | Read review
“If you want complete silence then get a room away from the bus station.”
 of 5 bubbles 839valj, May 19, 2016 | Read review
“Upper room facing Calle 10 are too close for comfort to overhead electric wires”
 of 5 bubbles SantaClarita_CAJakey, Jan 30, 2016 | Read review
“top floor rooms seem like a better choice”
 of 5 bubbles PashkaNYC, Jan 29, 2016 | Read review
“Top floors are the best.”
 of 5 bubbles GeorgeC868, Dec 17, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question