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The Encanto Riviera Condo is well located (close to the Walmart, diving Center and the 5th Avenue). The apartment has a good size, well-furnished and the housekeeping is made every 2 days.
The staff (Rodrigo and Daniel) are very professional and help you every time...More
Response from encantoriviera, Sales Manager at Encanto Riviera ApartmentsResponded September 6, 2017
Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments. We will continue trying to solve the problem of connection.
IF ASKED FOR CASH to cover booking room ALWAYS ASK FOR A RECEIPT!!!!!
We didn't and though i thought we had already payed our booking through booking.com but couldn't see the amount on my card, we did pay again in cash.
Silly, we are. Trying...More
Response from encantoriviera, Sales Manager at Encanto Riviera ApartmentsResponded August 26, 2017
We really sorry for causing this confussion. The full explanation was already solved via Booking.com.
--- Internet poor or not working at all on few days // ABSOLUTE NO GO
-- no really hot water which made dish washing a little difficult - but ok
- only one frying pan which is in bad shape - made it difficult...More
Loved the staff. Very knowledgeable about running the hotel. Could answer all questions we had. Close to bus station and groceries. Taxi's everywhere and a 8 minute walk to the collectivo stop.
The couches and chairs in the living area are very uncomfortable. The grout...More
Thank Shelagh or T
Response from encantoriviera, Director of Sales at Encanto Riviera ApartmentsResponded April 11, 2017
Thank you for staying with us! We care about making our guests' stay as pleasant as possible, and we appreciate your comments. We will continue working to provide better service.
We had a pleasant 5 night stay in playa del carmen. 10 minute walk to the beach, numerous restaurants nearby. Go to the Walmart or Mega grocery stores for bottled water, cereal, fruit etc.
El Galinero French Bakery 2 minutes from the apartment offers great...More
Thank Raymond B
Response from encantoriviera, Director of Sales at Encanto Riviera ApartmentsResponded February 13, 2017
Thank you for staying with us! We take great care to make our guests' stay as pleasant as possible, and we appreciate your comments.
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Free High Speed Internet ( WiFi )
Things to do
$77 - $287 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Yucatan Peninsula >
Quintana Roo >
Riviera Maya >
Playa del Carmen
Also Known As
Encanto Riviera Apartments Riviera Maya/Playa Del Carmen, Mexico