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    Koox City Garden Hotel

    Avenida Constituyentes Entre 1 y 5ta Avenida 1694, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    07/09/2017 07/10/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $93
          $41
          $93
          $41
          $51
          Traveler (28)
          Room & Suite (15)
          Pool & Beach (3)
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          Overview
          • Excellent27%
          • Very good31%
          • Average22%
          • Poor11%
          • Terrible9%
          Dec 23, 2016
          “Sleeping not an option!!”
          Aug 14, 2016
          “This is NOT the hotel you are looking for”
          Free Wifi
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Concierge
          2.5 Star Hotel
          All hotel details
          Koox Caribbean Paradise Hotel
          364 reviews
          #123 of 209 hotels in Playa del Carmen
           
          Koox Playa Hotel
          84 reviews
          #31 of 201 Specialty lodging in Playa del Carmen
           
          Koox Studio 30 CondHotel
          11 reviews
          #49 of 201 Specialty lodging in Playa del Carmen
           
          Koox Downtown Family Boutique Hotel
          94 reviews
          #101 of 209 hotels in Playa del Carmen
           
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          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (62)
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          There are newer reviews for Koox City Garden Hotel See the most recent reviews

          11 - 15 of 22 reviews

          Reviewed March 17, 2015 via mobile

          We visited with a large group and had no complaints. Large, clean room with reasonable bathroom with working shower. Aircon quiet and efficient, comfortable beds. Good location right on 5th Avenue and 10 mins to the beach. Service efficient and friendly.

          Thank Globetrotter_Geoff
          Response from KooxHotels, Gerente at Koox City Garden HotelResponded March 22, 2015

          Dear Geoff: Thank you for sharing your opinion, I'm glad that your stay in Koox City Garden was enjoyable and thank you for recommending us. Hope to see you any time soon

          Reviewed March 12, 2015

          We have stayed in other Koox Hotels, but were disappointed the one night we stayed at the City Garden Hotel in Playa del Carmen. We were here for one night, but that was enough. Check-in is at another hotel across the street. TV never worked....More

          Thank Deborah G
          Response from KooxHotels, Gerente at Koox City Garden HotelResponded March 15, 2015

          Dear Deborah G. Thank you for your review posted. We greatly appreciate your feedback, sorry that your experience did not meet your expectations. We will be watching our quality processes especially in relation to the supervision of the rooms in order to ensure excellent service,...More

          Reviewed February 27, 2015

          This place is a 5 minute walk to the beach. Enough said! The rooms were good a size and there was a little balcony which was nice, but lacking a view. The fan and aircon were unbelievably noisy but it was cool enough in February....More

          Thank L_Smash
          Response from KooxHotels, Gerente at Koox City Garden HotelResponded March 2, 2015

          Dear L_Smash, Thank you for sharing your comments with us, we apologize for the inconvenience during your stay, We are working on it to improve it. Indeed the hotel is located a few steps from the beautiful beach of Playa del Carmen and surrounded by...More

          Reviewed May 24, 2014

          I think that if you really want a peacefull place to sleep this is not your spot. Its well placed in city center. Its quiet during daytime. The pool and garden are really a chill place. Actually we spend most of our lunch time around...More

          1  Thank Christinna_Foxy
          Response from KooxHotels, E-Business Manager at Koox City Garden HotelResponded July 13, 2014

          Dear Christinn, Thanks a lot for your review of your stay at Ko'ox City Garden Hotel. We are very happy to know that you enjoyed your days with us, our facilities and services. We want to thank you for chosen us and we look forward...More

          Reviewed May 7, 2014

          We stumbled across this hotel at the last minute. We went directly to the hotel and dealt with Omar, who was an absolute delight. He was very friendly and helpful. They had two hotels available at the time, so showed us through both. Nothing was...More

          Thank Lozzy12982
          Response from KooxHotels, E-Business Manager at Koox City Garden HotelResponded July 13, 2014

          Dear guest, Thanks a lot for your review of your stay at Ko'ox City Garden Hotel. We are very happy to know that you enjoyed your days with us, our facilities, services and our wonderful staff with their recommendations (as Omar, thank you!). We want...More

          Koox Caribbean Paradise Hotel
          364 reviews
          #123 of 209 hotels in Playa del Carmen
           
          Koox Playa Hotel
          84 reviews
          #31 of 201 Specialty lodging in Playa del Carmen
           
          Koox Studio 30 CondHotel
          11 reviews
          #49 of 201 Specialty lodging in Playa del Carmen
           
          Koox Downtown Family Boutique Hotel
          94 reviews
          #101 of 209 hotels in Playa del Carmen
           
          About
          Amenities
          • Top amenities
          • Pool
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Children Activities (Kid / Family Friendly)
          • Concierge
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Things to do
          • Pool
          Details
          • Price range
          • $45 - $92 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms
          • Number of rooms
          • 16
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Travelocity, TripOnline SA, Priceline, Cancelon, Cheap Tickets, HotelQuickly and HRS so you can book your Koox City Garden Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Koox City Garden Hotel Riviera Maya/Playa Del Carmen, Mexico
          Add Photo Photos
          Traveler (28)
          Room & Suite (15)
          Pool & Beach (3)
          Dining (1)
          Hotel & Grounds (17)
          Family and Play Areas (5)
          Bathroom (2)
          Nearby
          Sponsored by:
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Ross F
          Hi, I'm staying in this hotel tomorrow. I was just wondering what is the best and most cost effective way of getting to the hotel from Cancun Airport?
          August 4, 2016|
          Answer
          Response from VIVAMXadventures | Reviewed this property |
          take an ado bus to playa del carmen, then at bus station in playa del carmen take a taxi.....
          0
          Votes
          Room Tips
          "Upper rooms have a balcony, ideal to dry your clothes"
          Read review
          "second floor rooms with balcony"
          Read review
          "Make sure the shower works....our shower head dribbled water! Traffic on street behind hotel very loud..."
          Read review
          "The second floor rooms have windows facing both east and west for great breezes."
          Read review
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