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Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico

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Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico
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740 Reviews from our TripAdvisor Community

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Showing 682: English reviews
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

I would stay here again in a heart beat. Just off 5th ave. Rooms are gorgeous. Mid-level price range is great for full kitchen marble floors AC hammock on balcony. Only thing it was missing was a jacuzzi in the room. Not a hotel for parties, they like to keep the noise to a minimum which is fine if that's... More 

Helpful?
Thank Vone D
Sheffield, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We stopped as a family of 3 in a two bedroom apartment with a private roof terrace from 2nd to 16th July 2016. The apartments are spacious, clean and have all amenities you would ever need for a self catering holiday plus some! The cleaner - Sara, was friendly, thorough and even washed any dishes we had left on the... More 

Helpful?
1 Thank claireyounger
Sao Paulo, SP
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Acanto Boutique is located a few steps from the famous Quinta Avenida, the Fifth Ave. of Playa del Carmen, simply awesome for a walk by the hundreds of shops and restaurants. The rooms are large, equipped with all the furniture, kitchen stuff, microwave, etc and are very quiet if located opposite to the Quinta Ave. The ladies at the reception... More 

Helpful?
Thank BernardoCarneiro
Matthew S, Owner at Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico, responded to this review

Hi , thanks for the comments. Sorry about the pillows and your feeling about the pool We have different types of pillows and always willing to change them if a guest requests. All of our pillow, sheets, etc are hypoallergenic, Hotel quality. Most guests love our sparkling pool, although small it is clean, refreshing and generally warm. As we are... More 

Pearland, Texas
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was asked by the manager to edit my review because I had previously mentioned "time share pressures", this hotel doesn't have time shares, they offer a travel program, and let me start by saying that we are already members of this program that includes about 5 or 6 hotel properties in Mexico.....so, I will fix that first. Now, to... More 

Helpful?
1 Thank AllisonNoack
Matthew S, Owner at Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico, responded to this review

Hi Allison Thank you for clarifying this. As you are not a member of our exclusive travel program, the sales team were eager to make the introduction to you, especially when you are a member of another program. Our program is designed for traveller that want to return often to our property at substantially lower rates. Although we are a... More 

Mumbai (Bombay), India
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at Acanto for two days before moving to the Fairmont. This gave us a chance to explore Quinta Avenida. The location of the hotel is excellent; bang in the middle of all the action but still on a quiet and peaceful street. They recommended a travel agency for our Cozumel tour - we weren't very happy with the... More 

Helpful?
1 Thank Anoushka_b6
AndreeezS, Frontdesk at Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico, responded to this review

Hello Anoushka, Thank you for your comments they are very important for us, we are really sorry to hear about what happened with your tour and we hope to gave you back soon so you can make new memories in this paradise. Regards. More 

Houston
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My family goes to Mexico a few times a year. In the past we have stayed at all-inclusives, however we are not big drinkers and trying to eat healthy so this wasn't a good value to use. I found Acanto because we have stayed at both the Real and Gran Porto. We love that area of 5th ave. The condo... More 

Helpful?
Thank joninTX
AndreeezS, Front desk at Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico, responded to this review

Hi Jon, We are glad to hear that you enjoy your stay at Acanto, thank you so much for the 5 star review. We hope to have you here soon! Regards. More 

Lomita, California
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Recently stayed here for 4 nights with friends, we had a two bedroom suite. Let me start by saying, for having "boutique" in the name, the actual condos are quite large. Big living room area. Open floor plan into the dining room and kitchen, and very large rooms. The bedrooms were a bit awkwardly furnished, in that balcony doors touched... More 

Helpful?
1 Thank Bobby Claudia S
Matthew S, General Manager at Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico, responded to this review

Hi thank you for brining these issues to our attention.. We work very hard to satisfy all of our guests needs. We appreciate your understanding that some of the issues are out of our control. Next visit we assure you that these issues will not exist Matt More 

New York City, New York
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The hotel was beautiful and tucked back on a quieter side street. It was perfectly kept, and the staff was very warm and attentive. You're right in between the beach and 5th ave, with all of the food, shopping, and nightlife. Not having to worry about taxis and having money exchange shops all over made getting around very easy. Thank... More 

Helpful?
Thank Kristina L
AndreeezS, Frontdesk at Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico, responded to this review

Hello Kristina, Thank you for the 5 star review, we work very hard to satisfy all of our guests needs and we are glad that you enjoy your stay at Acanto. We hope to have to back soon! Regards. More 

Boulder, Colorado
Level Contributor
185 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Fabulous location close to beach and 5th. Quiet and clean. Suites are a nice size, particularly for family. Front desk staff very helpful. I find Playa to be a little busy and crowded so this is a nice secret down a side street. Definitely recommended.

Helpful?
1 Thank lmlmlm
AndreeezS, Frontdesk at Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico, responded to this review

Hello, Thank you so much for your comments, that is really important for us. We are glad that you enjoy your stay with us and we hope to have you back soon. More 

Dallas
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Accent by far has been my favorite place at Playa Del Carmen. I travel to Playa a lot and this boutique hotel/condo makes you feel like home. They always have a security on board at all times. The staff is very friendly and always asking how they can help. They offer a really nice continental breakfast in their beautiful courtyard.... More 

Helpful?
1 Thank Linda R
Matthew S, General Manager at Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico, responded to this review

Thank you solo much for the 5 star review. We are so glad you loved your stay at Acanto and in Playa del Carmen.. We hope to have you back soon. More 

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Near Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Multilingual Staff
  • Free Breakfast
  • Laundry Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Tripadvisor's Top All Suite Boutique Condo Hotel in Playa del Carmen. The Acanto Hotel and Condominiums has been praised by the Media. This hacienda-style property, one block from the beach and the area's pedestrian-filled la Quinta Avenida is set around a courtyard that's home to a swimming pool w chaise lounges and lanterns. Spanish accents influence the interiors, curved windows frame views of the gardens. All guests enjoy complimentary Wi-Fi, phone calls, daily continental breakfast, access to the beach, daily maid service, concierge service and discounts to many local area restaurants. Acanto also offers Penthouse Condominium style accommodations with roof top areas with BBQs and sweeping views of the Caribbean Sea. Frommer's Travel Guide says" In my view, this property is the most romantic yet family friendly hotel in Playa del Carmen. There is intimacy and flair and a sense of isolation. The accommodations are endowed with color and texture, all encircling a swimming pool and softly lit courtyard that draw a division between this small enclave and the world outside the hotel's door. The Condo style accommodations are large and comfortable and all include full kitchens, living rooms and dining rooms. The location is great, just around the corner from La Quinta Avenida, on a secluded and quiet side street, surrounded by restaurants offering live music, great food and drinks. Acanto offers a Romantic yet family friendly atmosphere where our experienced staff will cater to your every need. All guests will enjoy our swimming pool & BBQ, marble floors and bathrooms, granite counter tops, central air conditioning, ceiling fans, flat screen TVs, telephones, terraces and so much more. All of our accommodations are energy efficient and ecologically friendly. We provide organic natural soaps and shampoo for all of our guests and are a smoke free facility. We look forward to your stay with us in Paradise. The Hotel no longer offers Jacuzzi's on the property ... more   less 

Additional Information about Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico

Address: 16 Norte bis | Between 1 & 5 ave, Playa del Carmen 77710, Mexico (Formerly Acanto Boutique Hotel)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: $133 - $414 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Acanto Boutique Hotel and Condominiums Playa del Carmen Mexico 4*
Number of rooms: 21
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Also Known As:
Acanto Boutique Hotel And Condominiums Playa Del Carmen Mexico Riviera Maya
Hotel Acanto Boutique
Hotel Style:
#9 Spa Hotel in Playa del Carmen
#10 Luxury Hotel in Playa del Carmen
#11 On the Beach Hotel in Playa del Carmen
#20 Family Hotel in Playa del Carmen
#41 Romantic Hotel in Playa del Carmen
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